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https://doi.org/10.1037/0000252-002
Qualitative Research in Psychology: Expanding Perspectives in Methodology and Design,
Second Edition, P. M. Camic (Editor)
Copyright © 2021 by the American Psychological Association. All rights reserved.
27
28 Barker and Pistrang
REFLEXIVITY
Given that one’s own standpoint affects how one makes sense of the world, it
is only right to let readers know where the researcher is coming from, so they
can take this information into account when assessing the trustworthiness of
the findings. Most qualitative approaches emphasize that reflexivity lies at the
heart of qualitative research: Conducting research is an interpersonal activity
that affects, and is affected by, both researcher and researched. Reflexivity can be
formally defined as “how the researcher and intersubjective elements impact
on and transform research” (Finlay, 2003, p.4).
So, even though this chapter is exposition rather than research, we will set
out our own position so that readers can have a sense of what informs the ideas
behind it. We are both White, British, research-oriented clinical psychologists
in our late careers. We have long advocated a methodological pluralistic stance in
research (e.g., Barker & Pistrang, 2005, 2012; Barker et al., 2016). Accordingly,
we conduct both quantitative and qualitative research, the latter using several
approaches. However, our stance is broadly phenomenological—we seek to
understand participants’ experiences and how they make sense of the world.
We often collaborate with each other on our research publications, which are
mostly about psychological helping and support. (We also collaborate on other
things in life too.)
Having said that, we do not believe that a researcher’s background must
inevitably influence their findings. Just as skilled therapists are trained to
empathize with clients from a range of backgrounds, so skilled researchers are
able to set aside their own presuppositions and personal leanings (a process
known as bracketing; Ahern, 1999; Fischer, 2009; Gearing, 2004) to attend
deeply to what their participants are telling them and to conduct their analyses
fairly, without bias.
underresearched areas
model of science
More likely to find unexpected
results—serendipity
Fits with naturalistic models of
enquiry
Gives more freedom to participants
Gives voice to marginalized groups
Accounts more readable—data are
vivid and easy to grasp
considerable information, enabling you to know the young person in a way that
the Rosenberg score does not. However, how you go about analyzing such quali-
tative data, and how you make comparisons with other adolescents’ accounts,
is not readily apparent.
Other advantages of qualitative approaches are that they
• have the potential for serendipitous findings—things that you were not
expecting.
• produce more readable accounts: The data are vivid and easy to grasp.
scope for researcher judgment. They are also less suited to a hypothesis-testing
approach.
Some beginning researchers choose a qualitative approach on the grounds
that it initially appears to be less hard work than quantitative approaches
because there is no statistical analysis needed. This is rarely the case. Analyzing
qualitative data properly is a time-consuming and demanding process.
The final consideration is about your personal cognitive leanings. Some
researchers feel more comfortable with words rather than numbers (and some
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vice versa). If you find statistics highly challenging, then it may be a good idea
to avoid conducting quantitative research. However, it is still important for all
psychologists to at least be able to read and understand both qualitative and
quantitative research, so some practical experience in the quantitative approach
is usually beneficial.
Ethical Considerations
and to pay more attention to what each method is actually achieving. If you have
limited patience with philosophical discourse, this whole section is skippable
on first reading. You could possibly fast forward to the next major section, on
families of qualitative research, which is more practically oriented, or you could
just look up the particular approaches that you are considering adopting, and
then return to this section if there is something that you do not understand or
want to learn more about.
We will therefore attempt to summarize the main philosophical issues here.
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We first look at pluralism and pragmatism, and then address issues raised by the
contrasting approaches of realism and constructivism.
Pluralism
tailored to different methods or genres of research while also having some core
values that cut across all genres, such as transparency of methods (see Barker &
Pistrang, 2005, for an elaboration of this approach).
Some authors also argue that certain methods are more congenial to certain
research fields. For instance, some community psychologists and feminist psy-
chologists advocate the particular virtues of qualitative research (e.g., Banyard &
Miller, 1998; Carlson, 1972) on the grounds that these are more empowering
to participants and that quantitative research is underpinned by patriarchal
values of measurement and control. However, it is possible to conduct quanti-
tative research in a manner consistent with feminist values; see Hughes and
Cohen’s (2010) article, nicely titled “Feminists Really Do Count,” and also
Peplau and Conrad (1989).
Pragmatism
Pragmatism is the belief that research methods are best selected for their
practical value in addressing the particular question you are addressing. It is
encapsulated in the slogan “if it works, use it!”
Pragmatism is allied to the pluralistic approach, in that it again implies that
research should be question-driven, not method-driven—that you choose the
appropriate method to fit the question you are asking. This doctrine of “appro-
priate methodology” is analogous to that of “appropriate technology” in devel-
opment economics (Ghosh, 1984), which emphasizes finding empowering,
low-tech solutions that best address the problem at hand. So it is with research
methods: You ask yourself what is the simplest method that will answer the
question you are posing and give primacy to practical value rather than theo-
retical niceties. The final section of this chapter gives some illustrations of how
this works out, using a running example to illustrate which questions different
qualitative methods are appropriate for.
Epistemological Positions
Realism
One central distinction in epistemology is that between realism and construc-
tivism. This is sometimes treated as a binary distinction, but, as with many other
binary distinctions, the situation is more complicated than a simple dichotomy.
34 Barker and Pistrang
The term realism refers to the position that there exists an objective reality
and that it is the goal of the investigator to know that reality. Science then
progresses by having an increasingly accurate model of the world. For instance,
in the mid-19th century, malaria was thought to be caused by bad air (which
is what the word malaria is derived from in Italian), but later investigations
discovered that it was caused by mosquitoes (Centers for Disease Control and
Prevention, 2019). Thus, a false theory was superseded by an accurate one.
However, few researchers subscribe to a strict realist position. More common
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Positivism
Allied to the realist position is the doctrine known as positivism. This was first
propounded by Auguste Comte in the 19th century. Comte sought to model
the social sciences on the natural sciences, particularly physics (which during
that century was making enormous forward strides in understanding the
properties of heat, light, sound, and particularly electricity). Positivism (which
has nothing to do with positive psychology) is a loose set of beliefs but can be
reduced to three propositions:
the heat is now dying out of the positivist–constructivist debate, and a resolu-
tion of apparently opposing positions seems to be emerging (see the subse-
quent section on synthesis).
Constructivism
Constructivism (sometimes known as naturalistic inquiry), on the other hand,
maintains that what is considered reality is not a fixed entity but is socially
constructed. In other words, people make their own realities. How one perceives
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a conversation, for example, will differ if you are a linguist, a therapist, a non
native English speaker, an adolescent, or according to what your ethnic or
cultural background is. The aim of research then becomes one of understanding
how different people perceive the world and arrive at their understanding of it.
Furthermore, research is seen as a process of coconstruction of reality: partici-
pants’ accounts are dependent on, and can be influenced by, the researcher’s
values, social position, and prior knowledge. This view of research then leads to
a consideration of reflexivity, which addresses the influence of the researcher on
the researched and vice versa (Finlay, 2003).
Phenomenology
Allied to the constructivist position is that of phenomenology. This is a philo-
sophical approach about which much has been written since the 1930s. Put
simply, phenomenology is concerned with the person’s inner experiencing—
what individual perceives as they try to make sense of the world. In this
respect, it differs sharply from the positivist approach. Again, say the topic of
investigation is back pain, then the phenomenological researcher wants to
know, for example, what pain feels like to the individual, how they experience
both mild and severe pain, what thoughts and feelings they have while they
are experiencing pain, and how their behavior is affected.
A phenomenological stance underlies much qualitative research, particularly
that which uses qualitative interviews as the main data collection method.
Towards a Synthesis
The philosophical idea of the dialectic maintains that ideas progress in three
phases: thesis, antithesis, and synthesis. The thesis is the original idea; then
follows the reaction to it, the antithesis; and finally, a joining together, the syn-
thesis. In the present case, realism is the thesis, constructivism the antithesis,
and the synthesis, which lies somewhere in the middle ground, is currently
emerging.
Few researchers identify themselves as totally realist. As the cognitive psy-
chologist Steven Pinker (2014) remarked,
Even scientists . . . are a bit post-modern. We recognize that . . . the world
doesn’t just reveal itself to us, that we understand the world through our theories
and constructs, and that our ways of understanding the world must be constantly
scrutinized for hidden biases. (p. 37)
reality, such as rape and murder, racism and xenophobia, and economic
exploitation and oppression. In the political climate at the time of this writing,
awash with lies and fake news, distinguishing truth from falsehood seems
more important than ever. What is valuable about the constructivist perspec-
tive is its emphasis on examining how people come to make sense of the world
they inhabit.
Qualitative research can be conducted from both a realist and a constructivist
position. Suppose that the researcher is interested in studying the current polit-
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1. Thematic analysis approaches, which aim to identify and describe the central
ideas (usually called themes or categories) in a set of participants’ accounts.
The choice of approach then becomes a two-stage one: First, which overall
family of approaches best matches the general thrust of your research ques-
tion, and second, which particular approach within the family best fits your
particular research question and way of working. Because there are so many
Choosing a Qualitative Method 37
Content Analysis. The first member of the family, content analysis (Joffe &
Yardley, 2003; Krippendorff, 2013), is not really a qualitative method at all,
but we are including it here for heuristic illustration. It lies on the boundary
between quantitative and qualitative approaches—its input (i.e., the raw
data) is qualitative, but its output (i.e., the results) usually are not. It forms a
useful contrast to other purely qualitative thematic analysis approaches.
The essence of content analysis is to classify units of the data into a set of
clearly defined categories. For example, a researcher may be interested in what
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kinds of things clients talk about in cognitive therapy for eating disorders. She
could classify the content of recorded sessions into categories of, say, peer rela-
tionships, family relationships, body image, food, and so on. A content analysis
would count the frequency of occurrence of each of these categories, possibly
in different time segments of a therapy session. More than one rater could be
used to establish how reliable the categories were.
The content categories could be predetermined, either from theory or from
an existing coding system. An example of the latter is Gottschalk and Gleser’s
(1969) content analysis system for therapeutic interactions, which classifies
speech into such categories as Anxiety, Hostility Outward, and Hostility Inward
(see https://www.gb-software.com/develop.htm). Alternatively, the categories
could be derived from an examination of the interviews themselves (usually a
subset), and then applied systematically to all the interviews.
The strengths and weaknesses of this approach reflect those of quantitative
versus qualitative research discussed earlier—principally, that the numbers
enable easy comparison, but the quantitative data are limited in their meaning.
Grounded Theory. Grounded theory was one of the first systematic qualitative
methods to be articulated. As its name suggests, its ultimate aim is not simply
to describe and classify the data into categories but also to develop theory
grounded in the data (“grounded” means solidly based on the data). It was
developed in the 1960s by two sociologists, Barney Glaser and Anselm Strauss
Choosing a Qualitative Method 39
develop their approach, the core of the argument being about how prescriptive
the method should be. (Willig, 2013). They later went their separate ways, so
grounded theory is no longer a unitary method. Strauss coauthored a “how-to”
book elaborating his more prescriptive approach (Corbin & Strauss, 2015),
which has useful suggestions on carrying out qualitative research generally, not
just within grounded theory.
scripts of a single case of psychodynamic therapy. They showed how the client,
at various points in the therapy, took on a number of subject positions, which
they labeled the “dutiful daughter,” the “bad mother,” and the “damaged child.”
They were then able to locate the client’s discourse within its sociocultural
context. For instance, the dutiful daughter subject position drew upon a set of
discourses that emphasized women’s subjectivity, which the researchers were
able to place within its historical context, tracing it back to the emphasis on
female domesticity in Victorian times.
at the beginning of the 20th century (Emerson, 2001), although their roots go
back to the ancient Greek travelers and historians, such as Herodotus.
In contrast to all of the approaches described earlier, which focus on the
individual or the small group, ethnographic studies have a broader focus,
encompassing a whole culture, or subculture, and its practices (Causey, Chap-
ter 11, this volume). They typically involve researchers immersing themselves
in the culture to be studied, using participant observation. Researchers take
copious field notes, which are subsequently assembled into a (often book-
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length) report on the intricate features of that culture. It is therefore good for
addressing research questions about a wider cultural or social system.
Choosing an Approach
Having summarized the key features of each approach, we now look at how
researchers can go about selecting the best one to use. Our pragmatic, pluralist
position proposes that all approaches have their respective advantages and
disadvantages and that it is the researcher’s task to select the best method for
answering their particular research question.
Choosing a Qualitative Method 43
As we have said, this choice is a two-stage process. First, you decide which
of the four families of methods best fits your question. This is the easier of the
two decisions, as the four families are distinct in their aims and approaches
(see Table 2.2 for a summary of the main research question that each family
addresses).
Harder is the choice within each family of methods because, by definition,
the approaches within a family tend to resemble each other, just like people
within an actual family do. It is that choice that this section focuses on, using
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a running example.
Of course, factors other than pure pragmatism may play a role in the choice
of approach. You may find yourself more drawn to a particular one because
it fits in more with your personal cognitive style. Perhaps you find that you
resonate with particular authors or find others harder to understand. Finally,
external factors may play a role: A decisive factor may be the availability of a
supervisor, or the presence of knowledgeable colleagues, who have expertise
in a given approach.
Running Example
content analysis would provide this, requiring a coding manual so that instances
of themes could be counted. Other approaches can also produce frequency
counts, although this is controversial because some qualitative researchers
think that numerical data are contrary to the ethos of qualitative research.
If the research question concerned each individual’s unique experiences
and ways of making meaning, then a phenomenological approach, such as
interpretative phenomenological analysis, would be preferable. Finally, grounded
theory could be used if the researcher was aiming to produce an overarching
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theory of partner support, such as the central role of empathy (or the lack
thereof) in supportive interactions.
The central feature of narrative approaches is that they focus on the storied
nature of the phenomenon. So, within our running example, narrative analysis
would be good for addressing questions about how particular episodes of
support played out—what was the precipitating problem, how did the partner
initially respond, what happened next, and how was it finally resolved? Perhaps
these accounts could be classified into a small number of prototypes: for
example, the smooth resolution, the partner feeling criticized, coming up against
a brick wall, and so on.
Life history approaches might be used to take a longer view, such as looking
at how partners attempted to support each other over the course of their rela-
tionship. What do they remember of their early supportive interactions?
How did these develop over time? Have they become more attuned to each
other needs, or have they become more annoyed by their partner’s perceived
deficiencies?
CONCLUSION
This chapter has aimed to acquaint readers with the main approaches to quali-
tative research. Space restraints, and our not wanting to overload the reader,
mean that we have just given a brief thumbnail sketch of each of the approaches.
We hope that this has been sufficient to give you a taste of each of them and to
whet your appetite for investigating more fully those that seem like a possibility
for your particular line of research.
Subsequent chapters in this volume, and those in its previous edition (Camic
et al., 2003), give full introductions to the approaches that we have covered.
Furthermore, many other texts on qualitative research (e.g., Creswell, 2013;
McLeod, 2011, Wertz et al., 2011; Willig, 2013, Willig & Stainton Rogers, 2017)
are available to give a more expanded introduction.
One of the appealing aspects of qualitative research is that it is both an art
and a science. It is a science in that it is systematic and has respect for the general
principles of scientific investigation (e.g., locating the study in the context of
previous literature, transparency of methods of data collection and analysis,
grounding interpretations in the data, and not going beyond the data). It is an
art in that it requires some inspiration and an ability to see patterns in the data
and to synthesize a mass of observations into a compelling picture. It is also
a profoundly human experience, and that, for many researchers, is the ulti-
mate motivation: the privilege of being able to make contact with, and gain a
deeper understanding of, one’s fellow human beings.
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Choosing a Qualitative Method 49