Installation and operation of the

PC Worx Firmware Updater

software

User manual
 User manual
Installation and operation of the PC Worx Firmware Updater software

UM EN PC WORX FIRMWARE UPDATER, Revision 04 2022-07-20

This manual is valid for:

Designation Revision Item No.

PC WORX FIRMWARE UPDATER 2.50 2403718
107352_en_04

PHOENIX CONTACT GmbH & Co. KG • Flachsmarktstraße 8 • 32825 Blomberg • Germany

phoenixcontact.com
 Table of contents

Table of contents
1 For your safety ...........................................................................................................................4
1.1 Identification of warning notes ............................................................................... 4
1.2 Qualification of users ............................................................................................. 4

2 General information ...................................................................................................................5

2.1 Area of application................................................................................................. 5
2.2 System requirements............................................................................................. 5
2.3 General description of the
PC Worx Firmware Updater................................................................................... 5

3 Preparatory tasks ....................................................................................................................... 6

3.1 Installation ............................................................................................................. 6
3.2 Start....................................................................................................................... 6
3.3 Settings in the “Preferences” dialog....................................................................... 9
3.3.1 “Standard settings” ................................................................................ 9
3.3.2 “Extended settings” .............................................................................. 12
3.4 Opening the user interface .................................................................................. 13

4 Operation .................................................................................................................................14
4.1 PC Worx Firmware Updater user interface .......................................................... 14
4.1.1 Toolbar ................................................................................................ 15
4.1.2 Search bar ........................................................................................... 19
4.1.3 Device list ............................................................................................ 19
4.1.4 Message window ................................................................................. 20
4.2 Additional functions ............................................................................................. 20
4.2.1 Export and import of device lists .......................................................... 20
4.2.2 Copying and clearing the message log ................................................ 21
4.2.3 Individual configuration of timeout times .............................................. 21

A Supported devices....................................................................................................................23

B Appendix for document lists......................................................................................................28

B1 List of figures ....................................................................................................... 28

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PC WORX FIRMWARE UPDATER

1 For your safety

Read this user manual carefully and keep it for future reference.

1.1 Identification of warning notes

This symbol indicates hazards that could lead to personal injury.

There are three signal words indicating the severity of a potential injury.

DANGER
Indicates a hazard with a high risk level. If this hazardous situation is not
avoided, it will result in death or serious injury.

WARNING
Indicates a hazard with a medium risk level. If this hazardous situation is not
avoided, it could result in death or serious injury.

CAUTION
Indicates a hazard with a low risk level. If this hazardous situation is not avoided,
it could result in minor or moderate injury.

This symbol together with the NOTE signal word warns the reader of actions
that might cause property damage or a malfunction.

Here you will find additional information or detailed sources of information.

1.2 Qualification of users

The use of products described in this user manual is oriented exclusively to:
– Electrically skilled persons or persons instructed by them. The users must be familiar
with the relevant safety concepts of automation technology as well as applicable stan-
dards and other regulations.
– Qualified application programmers and software engineers. The users must be familiar
with the relevant safety concepts of automation technology as well as applicable stan-
dards and other regulations.

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 General information

2 General information

2.1 Area of application

The user manual provides support for the installation and operation of the
PC Worx Firmware Updater software. You can use the PC Worx Firmware Updater to up-
date the firmware of the devices listed in Section A, “Supported devices” via an Ethernet in-
terface.

2.2 System requirements

Table 2-1 System requirements

Processor Min. 1.6 GHz (2 GHz recommended)

Main memory Min. 1 GB (2 GB recommended)
Free memory space on the hard disk Min. 1 GB (2 GB recommended)
Operating system Windows® 10

Deactivate firewall To ensure that the PC Worx Firmware Updater works correctly, any active firewalls on your
PC must be deactivated. Communication protocols (e.g., BootP requests) which are nor-
mally blocked by a firewall are used to search for and identify the devices.
• Make sure that the firewall on your PC is deactivated.
When operating the software, the following protocols are used: ICMP, DCP, SNMP, TFTP,
BootP. If you operate the software with an active firewall, you have to manually enable the
following ports in the (Windows®) firewall settings: 67, 68, 69.
Taking into account the aforementioned information, the functionality of the software is only
guaranteed in connection with a standard Windows® firewall. The operation of the software
and the entire system, after manually enabling the ports in the firewall settings if applicable,
is solely your responsibility.

2.3 General description of the

PC Worx Firmware Updater
You can use the PC Worx Firmware Updater to update the firmware of the devices listed in
Section A, “Supported devices” via an Ethernet interface. You can configure multiple de-
vices for a serial update process. These devices must meet the following requirements:
– The devices are located within a network.
– The devices are of the same device type or can at least be updated with the same firm-
ware.

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PC WORX FIRMWARE UPDATER

3 Preparatory tasks

3.1 Installation
• To start the installation of the PC Worx Firmware Updater, double-click the
“PC WORX Firmware Updater *.exe” file.
The installation wizard starts.
• Follow the instructions in the installation wizard.
The installation wizard will guide you through the necessary installation steps.
• Following successful installation, establish an Ethernet connection between the PC
(Ethernet interface) and the device network in which you wish to update devices with a
new firmware version.
You do not require administrator rights to operate the PC Worx Firmware Updater.

Make sure that the firewall on your PC is deactivated. An active firewall can adversely af-
fect the functionality of the software.

3.2 Start
• Start the PC Worx Firmware Updater via the Windows® start menu, e.g., in Windows®
10 via “Start, All Apps, Phoenix Contact, PC WORX Firmware Updater 2.x”.
If a firewall is enabled, a warning message will be displayed when opening the software. The
warning message indicates the risks involved when performing firmware updates with an
active firewall. A firewall will often block the protocols necessary for the update process.
This can lead to an update process not being executed correctly, resulting in the devices no
longer being accessible.

Figure 3-1 Warning message indicating risks when firewall is enabled

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 Preparatory tasks

• Read the warning message and take appropriate measures.

• To continue, enable the check box and click “OK”.
The PC Worx Firmware Updater home page appears.

Figure 3-2 Home page

“Network adapter:” • In the “Network adapter:” drop-down list, select the network adapter that is used to es-
tablish the connection to the network which contains the devices that are to be updated.
• Make sure that the IP address of the network adapter is within the network IP address
range.
If the IP address is not within the network IP address range, change the IP address and sub-
net mask of the network adapter. Observe the information provided in the relevant Win-
dows® help.
After changing the network adapter settings, you must restart the
PC Worx Firmware Updater.

“Recent used firmware The “Recent used firmware files:” area displays firmware files that you have recently used
files:” for an update.
No firmware files are displayed here if you are starting the PC Worx Firmware Updater for
the first time or have not yet performed any firmware updates.
• To make settings for a first or new firmware update, click “New...”.
The “Preferences” dialog opens. For additional information about the “Preferences” dialog,
please refer to Section 3.3, “Settings in the “Preferences” dialog”.
If you have already performed firmware updates and wish to use an existing firmware file
with the relevant settings, proceed as follows:
• Select the firmware file.
• Click “OK”.

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PC WORX FIRMWARE UPDATER

The user interface of the PC Worx Firmware Updater opens. For additional information
about the user interface, please refer to Section “PC Worx Firmware Updater user inter-
face” on page 14.

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 Preparatory tasks

3.3 Settings in the “Preferences” dialog

3.3.1 “Standard settings”

After opening, the “Standard settings” are initially displayed.

Figure 3-3 “Preferences” dialog with the “Standard settings”

To ensure that the PC Worx Firmware Updater is executed correctly, you must make or
check the following settings in the “Preferences” dialog.

“Network adapter” • In the “Network adapter” drop-down list, select the network adapter that is used to es-
tablish the connection to the network which contains the devices that are to be updated.
• Make sure that the IP address of the network adapter is within the network IP address
range.
If the IP address is not within the network IP address range, change the IP address and sub-
net mask of the network adapter. Observe the information provided in the relevant Win-
dows® help.
After changing the network adapter settings, you must restart the
PC Worx Firmware Updater.

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PC WORX FIRMWARE UPDATER

“Network scan” With a network scan, you can restrict the search for devices to a defined IP address range.
• If you wish to restrict the IP address range when searching for devices, under “Network
scan” specify an IP address filter in the “First IP address filter for network scan:” input
field. For example, specify “192.168.0.*” here to find all devices in the IP address range
from 192.168.0.0 to 192.168.0.255.
• If you wish to search for and display all devices in the network adapter IP address
range, under “Network scan” enter a placeholder (“*”) in the “First IP address filter for
network scan” input field. Any devices that do not yet have an IP address (0.0.0.0) will
also be displayed.
Only activate the “List only supported devices” check box if only devices that are supported
by the PC Worx Firmware Updater should be displayed.
Another IP address filter, which can additionally be used to search for devices, can be spec-
ified via the button. Please note that you may have to change the IP address of the net-
work adapter in order to enable access to the devices found via the network scan.

“Devices” button You can display a list of all supported devices by clicking the “Devices” button.

Figure 3-4 List of supported devices

“SNMP password” The default SNMP password for Phoenix Contact devices that support SNMP is “private”.
Please refer to the device-specific data sheet to find out whether your device supports
SNMP.
• If you want to use SNMP, please change the SNMP password.
For more information on this, please refer to the device-specific data sheet.

“Assigning IP addresses In the “Assigning IP addresses (BootP / DCP)” area, you can specify the IP address range
(BootP / DCP)” from which the PC Worx Firmware Updater should automatically assign IP addresses via
BootP/DCP if required.
• In the “Assigning IP addresses (BootP / DCP)” area, specify the desired IP address
range from which the PC Worx Firmware Updater should automatically assign an IP ad-
dress via BootP/DCP.

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 Preparatory tasks

IP address assignment via BootP/DCP from the range specified here only takes place if the
“Enable IP address assignment” check box is activated. If the device already has a valid IP
address and the check box is not activated, following a firmware update the
PC Worx Firmware Updater assigns the IP address to the device that was already assigned
to the device prior to the firmware update.

“Selecting firmware file” For a firmware update to be performed, the PC Worx Firmware Updater must know which
firmware file is to be used for the update and the location of this file.
• In the “Directory” field, specify the path under which the new firmware file is stored.
Usually, under this path, files with different extensions are stored.
• In the “Firmware file” field, select the firmware file with the correct extension.
The correct file extension depends on the device you want to update. The following is a list
of devices and their corresponding file extensions:

AXC 1050 (XC) *.fw

AXC 3050 *.ctn
AXL E PN ... -L *.nxs and *.zip
AXL F BK ... *.fw
SMC EX245 PN PCB *.fw
ILC 1... *.fw
ILC 3... *.ctn
ILB PN 24 DI16 DIO16-EF *.dat
IL PN BK ... *.fw
FLM BK PN M12 DI 8 M12-2TX *.fw
FL NAT ... *.bin
FL SWITCH ... *.bin
NFC 4... *.ctn
RFC 4... *.ctn
RL PN 24-2 DIO ... *.fw
TPS-1 EVA BOARD *.dat

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PC WORX FIRMWARE UPDATER

3.3.2 “Extended settings”

When you click the “Extended settings” button in the “Preferences” dialog, the extended set-
tings are displayed in addition to the standard settings.

Figure 3-5 “Preferences” dialog with the “Extended settings”

“TFTP settings” The IP address of the selected network adapter is automatically listed in the “TFTP server
IP address” field.
• Enter “69” in the “Listener port” input field.
This setting is required for TFTP.

The settings for “Max retransmissions”, “Receive timeout (ms)”, and “TFTP no activities
timeout (ms)” are required standard settings that may only be changed following consul-
tation with the Phoenix Contact Technical Support team. Please also refer to
Section 4.2.3, “Individual configuration of timeout times”.

“BootP settings” The settings for “BootP server IP address”, “Subnet mask”, and “Default gateway” are auto-
matically copied from the selected network adapter.

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 Preparatory tasks

The settings for “Listener port”, “Send port”, and “Request receive timeout (ms)” are re-
quired standard settings that may only be changed following consultation with the Phoenix
Contact Technical Support team.

“General” The time set in the “Time after which the device is available after update (ms):” input field
extends the overall firmware update. Do not change the preset time, as errors may occur if
the specified time is too short.
The “SNMP receive timeout [ms]:” setting is a standard setting that may only be changed
following consultation with the Phoenix Contact Technical Support team.
Clicking the “Standard settings” button reduces the view in the “Preferences” dialog to the
“Standard settings”.

3.4 Opening the user interface

Opening the • To open the PC Worx Firmware Updater user interface, click “OK” in the “Preferences”
PC Worx Firmware dialog.
Updater user interface
You can also go straight to the user interface of the PC Worx Firmware Updater by selecting
a firmware file on the home page and clicking “OK” (seeSection “Start” on page 6).

Stopping the active BootP The PC Worx Firmware Updater uses its own BootP server for IP address assignment. To
server ensure that this BootP server works correctly, other active BootP servers must be stopped.
If the PC Worx Firmware Updater detects that another BootP server is active on the same
PC and corresponding ports are already blocked, an error message is displayed and startup
of the PC Worx Firmware Updater is aborted.
• Click the icon in the toolbar (see Section “PC Worx Firmware Updater user interface”
on page 14) to check whether additional BootP servers are active.
BootP servers that are already active are indicated via messages in the message window
(see Figure 3-3).
• If additional BootP servers are active, deactivate them. Refer to the documentation for
the respective software.

Logging the activities All activities listed in the log window of the PC Worx Firmware Updater are saved in a log file
after exiting the program. You can use the log file as documentation of the changes you
made to show your customer or for a service case, for example.
Location: C:\ProgramData\Phoenix Contact\PC WORX Firmware Updater\2.30.xx\LOG
File name: Date_Time.rtf

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PC WORX FIRMWARE UPDATER

4 Operation

4.1 PC Worx Firmware Updater user interface

The user interface of the PC Worx Firmware Updater is divided into four areas:

Toolbar

Search bar

Device list

Message window

Figure 4-1 PC Worx Firmware Updater user interface

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 Operation

4.1.1 Toolbar

Use this icon to open the “Preferences” dialog (see Section “Settings in the “Preferences”
dialog” on page 9). You can change the settings in the “Preferences” dialog at any time.

Use this icon to start searching for devices (“Network Scan”). When searching for devices,
the settings from the “Preferences” dialog are taken into consideration. Before starting a
search, observe the following notes:
– A network adapter must be selected in the “Preferences” dialog.
– Following a search, devices without an IP address (0.0.0.0) are only displayed if a
placeholder “*” is entered in the “First IP address filter for network scan” input field in the
“Network scan” area of the “Preferences” dialog.
– In order to display all device types, the “List only supported devices” check box has to
be deactivated in the “Network scan” area of the “Preferences” dialog. If the check box
is activated, only devices for which the PC Worx Firmware Updater supports a firmware
update are displayed.
During the search, all icons except for the icon to cancel the search are grayed out and can-
not be used. All icons can be used again once the search has been completed. The search
results are displayed in the device list.

Edit the device list following a search and before the firmware update. Please refer to “De-
vice list” on page 19.

Use this icon to start the firmware update for the devices selected in the device list. Please
refer to “Device list” on page 19. The firmware update can take several minutes.
• Before proceeding further, wait until the devices in the device list are displayed with ei-
ther a green background (firmware update completed successfully) or red background
(errors during firmware update).

Errors during firmware up- If the firmware update could not be performed without errors, proceed as follows:
date • Check whether the selected firmware file matches the respective device.
• Check the path details for the respective firmware file.
External factors can also cause errors during an update, e.g., a power supply failure or an
interrupted network connection during the firmware update. If a firmware update is inter-
rupted, the device may no longer respond after a network scan and can no longer be found.
In this case, try to manually get the device listed in the device list again (see corresponding
icon) and update it as per the instructions.
The firmware update has been completed once the devices in the device list appear on a
green background.
• Check the displayed firmware version in the “Firmware” column in the device list.

Use this icon to start the firmware update for I/O modules in the local bus of the selected de-
vices. This function is not supported by all devices. The icon will only be active if you have
selected devices in the device list that support this function.
To use this function, you must first select a firmware file under “Preferences” that is to be
transmitted to the I/O modules in the local bus of the selected devices. Using the context
menu on the corresponding devices, you can open the WBM of each device and check
which I/O modules are connected.
Proceed as follows:
• In the WBM of the selected device, check which I/O modules are connected.

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PC WORX FIRMWARE UPDATER

• Under “Preferences”, enter the path and the firmware file that corresponds to the type
of I/O module that needs to be updated.
• Start the firmware update of the I/O modules by clicking the icon. Refer to the infor-
mation in the dialog that opens. The update is always performed on all I/O modules of
the same type in the local bus of the selected device.
• Check in the log window, whether the update has been successful and which devices
have been updated.

Use this icon to cancel the firmware update.

If you cancel the firmware update before the firmware has finished installing, this can re-
sult in the device/devices no longer being accessible.
• If the device/devices is/are no longer accessible, add the device/devices manually
via the corresponding icon.
For more information on this, refer to the description of the corresponding icon .

Use this icon to read device information (identification and maintenance data, also referred
to as I&M data) for the selected devices that support PROFINET. This data is only displayed
if it is stored on the devices and the firewall is deactivated.

Use this icon to read the hardware and firmware versions as well as the description for the
individually selected devices via the SNMP protocol.

Use this icon to change important device parameters for the selected device. Click the icon
to open the “Device Info Settings” dialog for a single selected device (see Figure 4-2). In the
“Device Info Settings” dialog, you can change the device name, IP address, subnet mask,
and default gateway address of the device.
The “Factory Reset” button resets the device to the delivery state. IP addresses that you
previously assigned will be deleted and the IP address that was set by default in the delivery
state will be assigned.

Figure 4-2 “Device Info Settings” dialog

Use this icon to manually add devices to the device list. Manually adding devices to the de-
vice list is useful if a device “gets lost”, i.e., if it is not listed in the device list after a search.
For example, a device is not listed in the device list after a search if an update could not be
performed without errors and the device has entered an undefined state as a result. One
possible cause of errors during an update is an interrupted network connection during the
firmware update, for example.
Background: When a device is starting, the device checks whether firmware is correctly in-
stalled. If no firmware is installed and there is no installable firmware file on the device mem-
ory, the device sends BootP requests.

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 Operation

In the BootP request, the device requests an IP address and then requests a firmware file.
You can utilize this mechanism with the function oft the “Add Device” dialog.
Clicking the icon opens the “Add Device” dialog.

Figure 4-3 “Add Device” dialog

The following parameters must be selected or entered in the “Add Device” dialog:
– “Device Type”
– “MAC Address”
The MAC address can be read from the device or may be taken from a previous error
message (see message history in the message window).
– “Device name”
– “IP Address”

If the device cannot be accessed and needs to be recovered, you must leave the input
field for the IP address empty and proceed in accordance with the brief instructions on the
user interface (“How to recover a device”, see Figure 4-3).
If the device is generally accessible and is to be added to the device list, enter the IP ad-
dress of the device.

– “Subnet Mask”
– “Default Gateway” (default gateway address)
• Click “OK” to add the device to the device list.
The “PC Worx Firmware Updater” window opens in which a message is displayed that indi-
cates how to proceed to update the firmware of the manually added device.

Figure 4-4 “PC Worx Firmware Updater” window

To start the firmware update for the manually added device, proceed as follows:

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PC WORX FIRMWARE UPDATER

• Select the newly inserted device by activating the corresponding check box in the “No.”
column in the device list.
• Click on the icon to start the firmware update.
• Perform a voltage reset on the device, e.g., by switching the power supply for this de-
vice off and on again (unplug connector for power supply at the device, wait five sec-
onds, and insert connector again).
Following the device boot process, the device requests an IP address (BootP request). The
BootP server of the PC Worx Firmware Updater sees this request, supplies an IP address
to the device, and performs the firmware update in full.
When the search is repeated, the device is found again and can be used.

With the icon, you assign a new IP address from the BootP address range to the selected
devices. The BootP address range is specified in the “Preferences” dialog under “Assigning
IP-addresses (BootP / DCP)”. The default gateway and subnet mask are copied from the
BootP settings. If the selected device already has an address from the BootP address
range, nothing will change.
This function can also be used for new devices that are fresh from the factory for which the
IP address, subnet mask, and default gateway are set to 0.0.0.0.

Use this icon to update certain devices manually.

It is not possible to update certain devices via the standard PC Worx Firmware Updater
mechanisms, because certain protocols are not supported. You must update these devices
manually. To do so, proceed as follows:
• Click on the “Update device manually” icon in the PC Worx Firmware Updater
toolbar.
The “Manual Update Device” dialog opens.

Figure 4-5 “Manual Update Device” dialog

• Select the device that you want to update in the “Device-Type” drop-down menu.
• Enter the MAC address and the IP address of the device that you want to update.
• Ensure that you have already selected the associated firmware file in the “Preferences”
dialog.
• Click on the “Update” button.
• After a successful update, perform a reset of the corresponding device.
The manual update process will start.

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 Operation

Update the following devices via the manual update function:

Item no. Type
2688899 AXL F BK EC
2701686 AXL F BK S3
2897758 IL EIP BK DI8 DO4 2TX-PAC
2703981 IL ETH BK DI8 DO4 2TX-PAC
2701388 IL ETH BK DI8 DO4 2TX-XC-PAC
Because you can only update these devices via the manual update function, they are not
included in the overall list of supported devices (“Devices” button in the “Preferences” dia-
log).

To update the firmware of the I/O modules in the local bus of the listed AXL F bus couplers
AXL F BK EC and AXL F BK S3, use the “Update IO-Modules” button. After a successful
update, perform a reset of the corresponding bus coupler.
To determine the I/O modules that are connected to the two bus couplers mentioned
above and the firmware version that is installed on these I/O modules, use system-specif-
ic diagnostic tools (EtherCAT® and Sercos).
Please also refer to the notes on updating I/O modules on page 15.

4.1.2 Search bar

If you sort and/or filter the devices according to specific criteria, you can select the devices
for a firmware update more quickly in the device list.
You can search for specific devices by selecting the corresponding manufacturer name and
device type in the “Vendor” and “Device Type” drop-down lists in the search bar. The dis-
played device list is filtered accordingly.
Another way to search for specific devices is to use the text search function in the search
bar. Open the input field for the text search function via the icon next to the “Device Type”
drop-down list.
You can use the text search function to enter and combine various filter criteria. Click on the
magnifying glass icon next to the input field for the text search function to activate the fil-
ter. To clear the filter and display all devices again, click on the magnifying glass icon with
a cross . The tool tip for the text search function input field also provides an example of an
entry. Make sure you use the correct notation for the search terms in the text search. Use
the texts in the device list column heading in combination with free text as search terms. The
free text must relate to the contents of the device list.

Example A: To search for a device for which you only know the last digits of a MAC address, enter the
following filter: “MAC Address=*A7-E8”. In this case, the list of devices found only contains
those devices where the last digits of the MAC address match the filter.

Example B: To search for devices from the Inline device range with firmware Version 3.x, enter the fol-
lowing filter: Device Type=IL* && Firmware=3.x*
The displayed list of devices found is then filtered accordingly.

4.1.3 Device list

The device list displays the devices that were found in the network.

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• In the “No.” column, activate the check boxes of the devices for which the firmware up-
dates are to be performed.
You can select multiple devices for one firmware update. However, all devices must be of
the same device type or can at least be updated with the same firmware. The firmware that
will be loaded on the devices can be defined in the “Preferences” dialog (see Section “Op-
eration” on page 14).
The firmware of multiple selected devices is updated one device at a time from top to bottom
in the device list. First, update the devices that are at the very bottom of a network hierarchy.
In order to do this, you may need to adjust the order of the devices in the device list.
• If necessary, change the order of the devices in the device list by selecting the devices
with the mouse (activating the respective check boxes) and using the up or down
arrow to move the devices.
The devices in the device list can be sorted according to various criteria, e.g., by the “Device
ID”. In this case, all devices with an identical device ID are displayed one after the other in
groups. You can use all column names as a criterion for sorting.
To edit the IP address (“IP Address”), subnet mask (“Subnet Mask”), or default gateway
(“Default Gateway”) of a listed device, double-click the relevant list box.

4.1.4 Message window

The message window logs and displays the executed service sequences, corresponding
(feedback) messages, and error outputs. If required, they can be exported to other applica-
tions using the clipboard. Please also refer to Section 4.2.2, “Copying and clearing the mes-
sage log”.

4.2 Additional functions

4.2.1 Export and import of device lists

Device lists that have been generated by a search can be exported as a *.csv file and pro-
cessed further in Excel, for example.

Use this icon to export the device list.

Use this icon to import a *.csv file into the software.

In this way, for example, you can save a specific, filtered view of the devices to be updated,
edit it in Excel, and then import it again.
Before importing, export a device list that you can use as an example for editing and subse-
quent import. This is because the file that you import must be the same format as an ex-
ported file.

Please note:
Device settings modified in a *.csv file are not automatically transferred to the devices
when the file is imported.
Manually transfer the modified settings for each device using the icon, see Section
4.1.1 on page 15.

20 / 30 PHOENIX CONTACT 107352_en_04

 Operation

Please note:
You cannot import the *.csv files that you exported using version 2.3 of the
PC Worx Firmware Updater into one of the previous versions.

4.2.2 Copying and clearing the message log

In certain applications, e.g., forwarding information to the Phoenix Contact Technical Sup-
port team, it may be useful or necessary to save all messages from the message window as
a message log. In the message window, save the message log to the clipboard via the con-
text menu (right mouse button). You can then paste the log from the clipboard into other ap-
plications.
You can also clear the message log in the message window via the context menu (right
mouse button).

For more information on the log file of the PC Worx Firmware Updater, see “Logging the
activities” on page 13.

4.2.3 Individual configuration of timeout times

NOTE: Device defect due to incorrect settings

Incorrect settings in the “SupportedDevices.xml” file can lead to a device no longer being
addressable after an update attempt, and the device may need to be sent to be repaired.
• Proceed with great care when making settings in the “SupportedDevices.xml” file and
check the settings before you begin the update process.

You can configure the various timeout times that are taken into consideration during a firm-
ware update individually via the “SupportedDevices.xml” file for each device class respec-
tively. This applies to all devices, whether you update them using the standard mechanism
or manually.
If you do not configure any timeout times in the above-listed file, the respective timeout
times set in the “Preferences” dialog will be used.
For certain devices, (e.g., for the bus coupler IL PN BK DI8 DO4 2TX-PAC, item no.
2703994, and the power module CAPAROC PM PN, item no. 1110986) adjusted timeout
times are stored in the “SupportedDevices.xml” file in order to optimize the update process
for this device type.
To edit the “SupportedDevices.xml” file, proceed as follows:
• Click on the “Devices” button in the “Preferences” dialog.
The list of supported devices is displayed.
• Click on the “Edit” button.
The “SupportedDevices.xml” file opens.
• Specify the respective attributes with the corresponding timeout times for the “<Up-
dateAddin>” XML object.
There are four attributes available for the “<UpdateAddin>” XML object:

TimeoutBootP BootP timeout

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PC WORX FIRMWARE UPDATER

TimeoutSNMP SNMP receive timeout

TimeoutTFTP TFTP no activities timeout
TimeoutAppear Available after update time
The respective timeout times are specified in each case in milliseconds.
Example:
<UpdateAddin Name="Addin_PxC_AXL_F_BK" TimeoutBootP="61000"
TimeoutTFTP="120000" Version="1.0.0.0" />
If you have specified new timeout times via the “SupportedDevices.xml” file, a correspond-
ing note will be entered in the update protocol stating that the timeout times listed in the
“Preferences” dialog have been overwritten with values from the “SupportedDevices.xml”
file.

22 / 30 PHOENIX CONTACT 107352_en_04

 Supported devices

A Supported devices

Description Type Item No.

Bus couplers
Axioline F, bus coupler, EtherNet/IPTM, RJ45 jack, transmission speed AXL F BK EIP 2688394
in local bus: 100 Mbps, degree of protection: IP20, incl. bus base mod-
ule and Axioline F connector
Axioline F, bus coupler, EtherNet/IPTM, RJ45 jack, extended function, AXL F BK EIP EF 2702782
transmission speed in local bus: 100 Mbps, degree of protection: IP20,
incl. bus base module and Axioline F connector
Axioline F, bus coupler, version for extreme conditions, degree of AXL F BK EIP XC 1167192
protection: IP20, including bus base module and Axioline F connector
Axioline F, bus coupler, Modbus/TCP (UDP), RJ45 jack, transmission AXL F BK ETH 2688459
speed in local bus: 100 Mbps, degree of protection: IP20, including bus
base module and Axioline F connector
Axioline F XC, bus coupler, Modbus/TCP (UDP), RJ45 jack, version for AXL F BK ETH XC 2701949
extreme conditions, transmission speed in local bus: 100 Mbps, de-
gree of protection: IP20, including bus base module and Axioline F
connector
Axioline F, bus coupler, Ethernet (2 networks), RJ45 jack, transmission AXL F BK ETH NET2 2702177
speed in local bus: 100 Mbps, degree of protection: IP20, incl. bus
base module and Axioline F connector
Axioline F, bus coupler, PROFINET, RJ45 jack, transmission speed in AXL F BK PN 2701815
local bus: 100 Mbps, degree of protection: IP20, including bus base
module and Axioline F connector
Axioline F, bus coupler, PROFINET, RJ45 jack, transmission speed in AXL F BK PN TPS 2403869
local bus: 100 Mbps, degree of protection: IP20, including bus base
module and Axioline F connector
Axioline F XC, bus coupler, PROFINET, RJ45 jack, version for extreme AXL F BK PN XC 2701222
conditions, transmission speed in local bus: 100 Mbps, degree of pro-
tection: IP20, including bus base module and Axioline F connector
Axioline F, bus coupler, Ethernet (IEC 61850, MMS, GOOSE), RJ45 AXL F BK SAS 2701457
jack, transmission speed in local bus: 100 Mbps, degree of protection:
IP20, incl. bus base module and Axioline F connector
The PROFINET bus coupler opens up a local bus for up to 16 devices. FLM BK PN M12 DI 8 M12-2TX 2736741
Additional functions: 100 Mbps, auto negotiation, auto crossover,
SNMP, TFTP, LLDP, 8 digital inputs, channel-specific diagnostics,
short-circuit/overload protection, M12 fast-connection technology
Inline, bus coupler, EtherCAT®, RJ45 jack, transmission speed in local IL EC BK-PAC 2702507
bus: 500 kbps/2 Mbps, degree of protection: IP20, including Inline con-
nector and marking field
Inline, bus coupler, Modbus/TCP (UDP), RJ45 jack, transmission IL ETH BK-PAC 2702372
speed in local bus: 500 kbps/2 Mbps, degree of protection: IP20, in-
cluding Inline connector and marking field
PROFINET bus coupler, 8 inputs, 24 V DC, 4 outputs, 24 V DC, IL PN BK DI8 DO4 2SCRJ-PAC 2878379
500 mA, complete with I/O connectors

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PC WORX FIRMWARE UPDATER

Description Type Item No.

PROFINET bus coupler, 8 inputs, 24 V DC, 4 outputs, 24 V DC, IL PN BK DI8 DO4 2TX-PAC 2703994
500 mA, complete with I/O connectors
PROFINET bus coupler, 8 inputs, 24 V DC, 4 outputs, 24 V DC, with- IL PN BK DI8 DO4 2TX/NC 2692649
out I/O connectors
Inline, bus coupler, PROFINET, RJ45 jack, auto negotiation, transmis- IL PN BK-PAC 2403696
sion speed in local bus: 500 kbps/2 Mbps, degree of protection: IP20
I/O modules
Digital input/output device for PROFINET; four Class A IO-Link master AXL E PN IOL4/4 EF M12 6M-L 1300926
ports, four Class B IO-Link master ports (24 V DC, max. 4 A), four dig-
ital inputs and outputs (24 V DC, max. 2 A), degree of protection:
IP65/67
Digital input/output device for PROFINET; four Class A IO-Link master AXL E PN IOL4/0 DIO8 M12 6M-L 1300923
ports, eight digital inputs and outputs (24 V DC, max. 0.5 A), four digital
inputs, degree of protection: IP65/67
Digital input/output device for PROFINET; eight digital outputs AXL E PN DI8 DO8 EF M12 6M-L 1300921
(24 V DC, max. 2 A), eight digital inputs, degree of protection: IP65/67
Digital input/output device for PROFINET; 16 digital inputs and outputs AXL E PN DIO16 M12 6M-L 1300915
(24 V DC, max. 0.5 A), degree of protection: IP65/67
Digital input/output device for PROFINET, 16 digital inputs, degree of AXL E PN DI16 M12 6M-L 1300834
protection: IP65/67
Inline, Block IO, PROFINET, RJ45 jack, digital inputs: 32 (16 fixed, 16 ILB PN 24 DI16 DIO16-EF 2702289
freely selectable), 24 V DC, connection technology: 3-conductor, digi-
tal outputs: 16, 24 V DC, 500 mA, connection technology: 2-conductor,
PROFINET, IRT, MRP, Fast Startup, IP20 degree of protection, includ-
ing Inline connectors
Digital input/output device for PROFINET; FO connections according RL PN 24-2 DIO 8/8 2SCRJ 2773513
to SC-RJ standard, 2-port switch, 100Base-FX, Fast Startup, SNMPv2,
TFTP, LLDP, PDev, eight inputs and outputs (24 V DC, max. 0.5 A),
push-pull connection technology, robust metal housing, IP67 degree of
protection
Digital input/output device for PROFINET; 100Base-TX, Fast Startup, RL PN 24-2 DIO 16/8 2TX 2773652
SNMPv2, TFTP, LLDP, PDev, eight inputs (24 V DC), eight configu-
rable inputs or outputs (24 V DC, max. 0.5 A), VARIOSUB push-pull
connection technology, robust metal housing, IP67 degree of protec-
tion
Controllers
Axiocontrol for the direct control of Axioline I/Os. With 2 Ethernet inter- AXC 1050 2700988
faces and programming options in accordance with IEC 61131-3.
Complete with connector and marking field.
Axiocontrol for the direct control of Axioline I/Os. With 2 Ethernet inter- AXC 1050 XC 2701295
faces, extended temperature range, and programming options in ac-
cordance with IEC 61131-3. Complete with connector and marking
field.
Axiocontrol for the direct control of Axioline F I/Os. With 3 Ethernet in- AXC 3050 2700989
terfaces for the additional connection of distributed I/Os via
PROFINET, Modbus/TCP, or TCP/IP. Programming in accordance
with IEC 61131-3. Including connector and marking field.

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 Supported devices

Description Type Item No.

The Inline controller offers the option of communicating via PROFINET ILC 131 ETH 2700973
and Modbus/TCP. Programming is carried out using PC Worx Express
or PC Worx (IEC 61131-3).
Inline controller for use under harsh ambient conditions, with Ethernet ILC 131 ETH/XC 2701034
interface for coupling to other controllers and systems, with program-
ming options in accordance with IEC 61131-3, complete with connec-
tor and marking field.
The Inline controller offers the option of communicating via PROFINET ILC 151 ETH 2700974
and Modbus/TCP. Programming is carried out using PC Worx Express
or PC Worx (IEC 61131-3).
Inline controller for use under harsh ambient conditions, with Ethernet ILC 151 ETH/XC 2701141
interface for coupling to other controllers and systems, with program-
ming options in accordance with IEC 61131-3, complete with connec-
tor and marking field.
Inline controller with Ethernet interface and GSM modem for coupling ILC 151 GSM/GPRS 2700977
to other controllers and systems, with programming options according
to IEC 61131-3, complete with connector and marking field.
The Inline controller offers the option of communicating via PROFINET ILC 171 ETH 2TX 2700975
and Modbus/TCP. Programming is carried out using PC Worx Express
or PC Worx (IEC 61131-3).
The Inline controller offers the option of communicating via PROFINET ILC 191 ETH 2TX 2700976
and Modbus/TCP. Programming is carried out using PC Worx Express
or PC Worx (IEC 61131-3).
Inline controller with integrated pulse/direction/PWM interface, RS- ILC 191 ME/AN 2700074
485/422, analog inputs (0...10 V), and analog outputs (0...10 V), with
programming options in accordance with IEC 61131-3
Inline controller with integrated pulse/direction/PWM interface, RS- ILC 191 ME/INC 2700075
485/422, fast counters, and incremental encoder inputs, with program-
ming options in accordance with IEC 61131-3
Inline controller with PROFINET interfaces for coupling to other control- ILC 330 PN 2988191
lers and systems, with programming options in accordance with
IEC 61131-3, complete with connector and marking field.
Inline controller with PROFINET interface for coupling to other control- ILC 350 PN 2876928
lers and systems, with programming options in accordance with
IEC 61131-3, complete with connector and marking field.
Inline controller with PROFINET interfaces for coupling to other control- ILC 370 PN 2TX-IB 2876915
lers and systems, with programming options in accordance with
IEC 61131-3, complete with connector and marking field.
Remote Field Controller with 3 x 10/100 Ethernet, INTERBUS master, NFC 470 2916613
PROFINET controller, PROFINET device, IP20 degree of protection,
plug-in configuration memory
Remote Field Controller with 3 x 10/100 Ethernet, INTERBUS master, RFC 470 PN 3TX 2916600
PROFINET controller, PROFINET device, IP20 degree of protection,
plug-in configuration memory

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PC WORX FIRMWARE UPDATER

Description Type Item No.

Switches
Smart Managed Narrow NAT switch with eight 10/100 Mbps RJ45 FL NAT SMN 8TX 2989365
ports and 1:1 NAT router function
Smart Managed Narrow NAT switch with eight 10/100 Mbps RJ45 FL NAT SMN 8TX-DMG 2989352
ports and 1:1 NAT router function
Smart Managed Narrow NAT switch with eight 10/100 Mbps RJ45 FL NAT SMN 8TX-M 2702443
ports and 1:1 NAT router function
Ethernet gigabit modular switch with four 1000 Mbps combo ports and FL SWITCH GHS 4G/12 2700271
four 10/100 Mbps RJ45 slots, can be extended by an extension station
to up to 24 ports
Ethernet gigabit modular switch with four 1000 Mbps combo ports and FL SWITCH GHS 4G/12-L3 2700786
twelve 10/100 Mbps RJ45 slots, can be extended by an extension sta-
tion to up to 24 ports, with integrated routing function
Ethernet gigabit modular switch with eight 10/100/1000 Mbps RJ45 FL SWITCH GHS 12G/8 2989200
ports and four 1000 Mbps SFP ports, can be extended by an extension
station to up to 28 ports
Ethernet gigabit modular switch with eight 10/100/1000 Mbps RJ45 FL SWITCH GHS 12G/8-L3 2700787
slots and four 1000 Mbps SFP ports, can be extended by an extension
station to up to 28 ports, with integrated routing function
Ethernet Managed Compact switch with 14 10/100 Mbps RJ45 ports FL SWITCH MCS 14TX/2FX 2832713
and two 100 Mbps FX-SC multimode ports
Ethernet Managed Compact switch with 16 10/100 Mbps RJ45 ports FL SWITCH MCS 16TX 2832700
Modular switch system, head station, can be extended to up to FL SWITCH MM HS 2832328
24 Ethernet ports
Modular switch system, head station, can be extended to up to FL SWITCH MM HS/M 2832522
24 ports, with GL approval
Ethernet Smart Managed Compact switch with four 10/100 Mbps RJ45 FL SWITCH SMCS 4TX-PN 2989093
ports, PROFINET mode preset
Ethernet Smart Managed Compact switch with six 10/100/1000 Mbps FL SWITCH SMCS 6GT/2SFP 2891479
RJ45 ports and two 1000 Mbps SFP slots
Ethernet Smart Managed Compact switch with six 10/100 Mbps RJ45 FL SWITCH SMCS 6TX/2SFP 2989323
ports and two 1000 Mbps SFP slots
Ethernet Smart Managed Compact switch with eight FL SWITCH SMCS 8GT 2891123
10/100/1000 Mbps RJ45 ports
Ethernet Smart Managed Compact switch with eight 10/100 Mbps FL SWITCH SMCS 8TX 2989226
RJ45 ports
Ethernet Smart Managed Compact switch with eight 10/100 Mbps FL SWITCH SMCS 8TX-PN 2989103
RJ45 ports, PROFINET mode preset
Ethernet Smart Managed Compact switch with 14 10/100 Mbps RJ45 FL SWITCH SMCS 14TX/2FX 2700997
ports and two 100 Mbps FX-SC multimode ports
Ethernet Smart Managed Compact switch with 14 10/100 Mbps RJ45 FL SWITCH SMCS 14TX/2FX-SM 2701466
ports and two 100 Mbps FX-SC singlemode ports
Ethernet Smart Managed Compact switch with 16 10/100 Mbps RJ45 FL SWITCH SMCS 16TX 2700996
ports

26 / 30 PHOENIX CONTACT 107352_en_04

 Supported devices

Description Type Item No.

Smart Managed Narrow switch (SMN) with six 10/100 Mbps RJ45 FL SWITCH SMN 6TX/2FX 2989543
ports and two 100 Mbps multimode SC format FO ports
Smart Managed Narrow switch (SMN) with six 10/100 Mbps RJ45 FL SWITCH SMN 6TX/2FX SM 2989556
ports and two 100 Mbps singlemode SC format FO ports
Smart Managed Narrow switch with six 10/100 Mbps RJ45 ports and FL SWITCH SMN 6TX/2POF-PN 2700290
two 100 Mbps POF SC-RJ ports, PROFINET mode preset
Smart Managed Narrow switch (SMN) with eight 10/100 Mbps RJ45 FL SWITCH SMN 8TX-PN 2989501
ports, PROFINET mode preset
Additional products
Power module, mounting type: DIN rail: 35 mm, pluggable onto CAPA- CAPAROC PM PN 1110986
ROC CR... current rail, color: light gray RAL 7035
Customer-specific product SMC EX245 PN PCB 2692283
Demo board for the PROFINET TPS-1 protocol chip TPS-1 EVA BOARD 2700881

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PC WORX FIRMWARE UPDATER

B Appendix for document lists

B1 List of figures

Section 3
Figure 3-1: Warning message indicating risks when firewall is enabled .................. 6
Figure 3-2: Home page ........................................................................................... 7
Figure 3-3: “Preferences” dialog with the “Standard settings” ................................. 9
Figure 3-4: List of supported devices .................................................................... 10
Figure 3-5: “Preferences” dialog with the “Extended settings” ............................... 12

Section 4
Figure 4-1: PC Worx Firmware Updater user interface ......................................... 14
Figure 4-2: “Device Info Settings” dialog ............................................................... 16
Figure 4-3: “Add Device” dialog ............................................................................ 17
Figure 4-4: “PC Worx Firmware Updater” window ................................................. 17
Figure 4-5: “Manual Update Device” dialog .......................................................... 18

28 / 30 PHOENIX CONTACT 107352_en_04

Please observe the following notes
General Terms and Conditions of use for technical documentation
Phoenix Contact reserves the right to alter, correct, and/or improve the technical
documentation and the products described in the technical documentation at its own
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same applies to any technical changes that serve the purpose of technical progress.
The receipt of technical documentation (in particular user documentation) does not
constitute any further duty on the part of Phoenix Contact to furnish information on
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suitability and intended use of the products in your specific application, in particular with
regard to observing the applicable standards and regulations. All information made
available in the technical data is supplied without any accompanying guarantee, whether
expressly mentioned, implied or tacitly assumed.
In general, the provisions of the current general Terms and Conditions of Phoenix Contact
apply exclusively, in particular as concerns any warranty liability.
This manual, including all illustrations contained herein, is copyright protected. Any
changes to the contents or the publication of extracts of this document are prohibited.
Phoenix Contact reserves the right to register its own intellectual property rights for the
product identifications of Phoenix Contact products that are used here. Registration of such
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Other product identifications may be afforded legal protection, even where they may not be
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30

How to contact us
Internet Up-to-date information on Phoenix Contact products and our Terms and Conditions can be
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phoenixcontact.net/products

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