11) Practice file Working with words Business communication 1 Complete this text with words from the list 1 Put this conversation in the right order, 98 queues terminal checkin 2 — Er... Ohyes. | have your reservation here. Your hhand luggage business class aisle seat room i 503, b — Good afternoon, Ms Patel. I it just for one person? Customer Notice as asa atcd bidieg at aslo 4 — Good afternoon, Ihave a reservation for two nights, ‘minutes before you Tight leaves. You are allowed 5 kg of _—_____— for! __“ passengers, ‘seat in the middle ofthe plane you wait here before you board the plane you show your ticket here and get your boarding card your passport is checked here: passport the cheapest type of ticket along line you wait in you pack your clothes in these the building atthe airport you leave from or arrive at your flight is stopped maybe because of bad weather My name's Patel. € No, that should be fine. We aren't busy on Mondays. a special desk is available with no long fes. certainly, Do | need to book a table for dinner "no seat numivers are allocated. but for te eg eee ‘an extra charge you can reserve a window or ftanteht ert when yeu Book your gh. 2 — And-can see your credit card please? h — No,two 2 Complete this dislogue with the vowels (a,,i,0,andu). 2 Complete these dialogues. [A Bveryone says planes are the fastest way to travel, but aia . h disagree. The 't__rm_—n_—Is are always busy and 7 a Saat ay B Sorry. wee fully booked B Yes, youre right, Youhave to walt at "chek —n, 2 & A double room costs 120 euros a nigh And there's another wait at ‘p_—ssp_—_rt ete an ‘A L always go to the °b _s__n_ss cl__ss lounge for SS = as, B Well | can’t do that - I always travel ?__¢__n__my. aaw. 7 b. But | only take nd |__gg—_g—s0 1 don't have A to wait when | arrive. Bs ‘A Yes, so do |, You must be really careful which airline you 6 WRrom@n0 io Bat eee bee see on neon iba 3. Match 1-5 to a-e to complete the sentences. ae 1 Could you B 1 know, and some charge you extra for your "bgt bol u ie 2 Do you — 3. Complete this crossword. 3 Isthere a _ , 2 4 Do the rooms have — 5 Canthave — a... Internet access? ... meeting room? ©. have room service? 4... awake-up call? € order me a taxi?Language at work | Going to | Infinitive of purpose Going to Form Posi Subject + am /is/ are + going 10+ verb Lam / going to visit the new customer, Hels 1's going to write the next presentation. They are / ‘re going to workin Brazil. Negative: Subject + am / is / are not+ going 1a+ ver Tam not /'m not going to take the jb. ‘She isnot / isn’t going to leave the company. We are not /aren’t going ta have a meeting about this, ‘Questions: (Question word) + am /is/ are + subject + going 0 + verb ‘Am I going to come othe meeting? Why is he going to tok to management? Are you going o vist the suppliers? ‘Short answers: Don't repeat going to ‘A she going 10 talk to management? B No, he isn't A Are you going o visit the suppliers? B Yes, 1am. Use Totalk about a general plan for a future action or event. It is used to mean the same as Jam planning ta... There is not necessarily a fixed time inthe plan. ‘Tm going ta vist Toronto. We arent going to eat out in the evening. Are you going 10 take Friday off? Infinitive of purpose ‘Add an infinitive to say why you are doing something. Were going ta meet our supplies to diseus prices. Theyre going o spend a day in New York to find anew ofc. Tm going to leave te office at 3 p.m. to calect my wife from the airpor. 1 Make sentences from the prompts using going fo. 1 They / visit / their customers, 2 1/ not / ask / Patrice to help 3 We / take / Tuesday off 4 t/ ot / rain today 5 you / discuss / the contract at the meeting? 6 1/ see / José at the conference 2 Match 1-6 to a-f to complete the sentences. 1 Franzis going to meet us atthe airport before we leave ‘We're going to arrive early at check-in — ‘Samir's going to come to the airport ‘Jake is going to attend the conference We're going to work late — ‘Tm going to contact our suppliers — . to find some new customers, to take us to our hotel. to miss the queues, to give us our visas. to ask about the order. tofinish the presentation, a a 9 @ o> im my = a < a 3. Correct the mistakes. 1 The airline is going cance its fights. 2 Silvia going to attend the meeting instead of me. 3. Marco are going to confirm his fight details tomorrow. 4 I'mgoing to not finish the report by tomorrow. 6 Timo’s going to call the suppliers for to cancel the order. 7. Are you going to hold a meeting to discussing the IT. problems? 8 Franz isnt going take the neve job. a