SRI DURGA BHAVANI PULAGAM

Phone: 8185397064
Email: sridurgabhavani.p@gmail.com
_______________________________________________________________________________________________

SUMMARY:

 Having 12.1 years of experience in Order to cash supply chain management maintenance project using
Oracle 11g, Unix, Visual Basic and SQL Server.
 Involved in all phases of Software Development Lifecycle which includes Requirements gathering, Design &
Analysis on Customer Specifications, Development and testing of the application.
 Having experience in the ETL tool - Constellar HUB (tool by data mirror) to extract, transform and load
data into different systems.
 Having experience in Actuate designer tool for reporting purposes.
 Having experience with Appworx scheduler to schedule jobs.
 Having experience in UNIX scripting like shell script and Perl script for reporting purposes.
 Having experience in Electronic Data Interchange (EDI) transformations & Gentran application in Order to
Cash process like processing Inbound & Outbound transactions like 810 (invoice), 850 (Orders), 855
(Acknowledgements), 856 (Shipment notice ASN) etc.
 Having experience in Java springs framework and supported Java application.
 Having knowledge in CSS and HTML5.
 Havin experience in Software Configuration Management using Version Control tools such as VSS, PVCS &
SVN.
 Having experience in Support Documentation, MicroSoft-Visio, Business Analysis, Debugging, Fixing defects,
Operations, Sustenance and Maintenance of end-to-end systems.
 Havin experience in process related activities like tracking the teamwork & closing the requests, managing
the application, meeting metrics & milestones activities for the audits.
 Strengths include good team player, leading the team onsite and offshore of 15 members team, self-
motivated, quick learner and open to work with new technologies.
 Have worked on Agile Methodology using JIRA board and SDLC model.

TECHNICAL SKILLS:

Technologies Java
Frameworks Spring
Databases Oracle 8i, 11g
Markup Languages XML, CSS, HTML
Protocols HTTP
Scripting Shell Script, Perl Script, Java Script
IDE Tools My Eclipse, Eclipse
Web Servers Apache Tomcat 5.0
Operating Systems Windows server 2003, XP, Windows 7, Windows 10, Unix, DOS, Linux
Standards/Methodologies CMMI, Agile
Version Control SVN, PVCS, VSS
 Sri Durga Bhavani Pulagam

EDUCATION:

Master of Computer Applications(MCA) Acharya Nagarjuna University Guntur, India

Bachelor of Computer Science(B.Sc.) Acharya Nagarjuna University Guntur, India

CERTIFICATIONS:

Sun Certified Java Programmer 5.0 July 2009

AWS Cloud Practitioner Oct 2019
Agile certification Feb 2020

WORK EXPERIENCE:

Client: Warner Music Group, Burbank, CA

Role: Technology Lead – US Dec 2007 – Till Now

Warner Music Group corp (WMG) is an American multinational entertainment and third largest leading company in
the global music Industry after Universal Music Group (UMG) And Sony Music entertainment (SME). This company
owns and operates some of the largest and most successful labels in the world, including Elektra records, Warner
records, parlophone and Atlantic records.

Warner Music group does Physical distribution of its label’s music products like CD, Vinyl, DVD. Merchandise etc to
the different set of customers like whole sale, retail, small companies like Costco, Amazon, target, ADA (small
company), spencers etc. Physical distribution involves getting Orders through EDI/Manual, drop orders to
warehouse, shipping the products to customers from warehouse, invoicing the orders, book the revenue to the
finance system.

Project #1: Alternative Distribution Alliance (ADA)

Role: Technology Lead Jan 2019 – Till Now

ADA:

Alternative Distribution Alliance (ADA) is a music distribution company owned by Warner Music Group, which
represents the rights to various independent record labels. As the independent music distribution arm of Warner
Music Group, ADA Worldwide was created in 1993[3] to offer a distribution system and marketing, merchandising,
promotion, and music licensing services. In 2012, Warner Music Group combined Independent Label Group with
ADA to create a full-service company that provides services including physical and digital global distribution, physical
production, merchandise production and distribution.

ADA label’s/users view the data in portal and they can see catalog, sales, accumulated sales details in the portal. The
sales happened for ADA label’s will be reported back to ADA from Domestic and International system’s monthly and
show the details in portal. The millions of data every month is processed reconciled and the reports are generated
out of the system for the finance team to book revenue. ADA portal shows the catalog, new releases, Initial Order’s,
 Sri Durga Bhavani Pulagam

On hand inventory available, Open orders for each product, weekly sales, monthly sales, Year-to-date sales,
Inception-to-date sales for the label’s to view their products.

Responsibilities:

 Involved in Requirement gathering and analysis.

 Development and testing.
 Suggested automation for the month end process through the Appworx schedular which reduced around 10
hours’ time for each month.
 Suggested to have the sales table archives and implemented partitions for easier access to the data.
 Leading the team of total 4 members including Offshore and Onsite.
 Involved in bug fixing.
 Mainly involved coordination between team members to make sure the deliverables are on time without
any defects.

Environment: Visual basic 2010, Microsoft .NET Framework, Oracle 11g (Backend database), Unix, Linux.

Project #2: Migrating WMG applications to AWS Cloud

Role: Technology Lead June 2019 – Jan 2020

Warner music group has physical servers located in Burbank & New York and to reduce the maintenance all the
applications hosted on Burbank servers have been migrated to AWS cloud in phases. I have been involved in
migrating couple of applications like System ESS, ADA, PMDJ & Video project tracker.

Responsibilities:

 Involved in project timeline discussions

 Looking over the impact of migrating few applications to AWS.
 Testing the applications on the test AWS servers
 Setting up the initial set up on the new servers.
 Getting required access on the new servers
 Identified and tested the required code changes like database connection, Oracle home path setting etc.
 Total 5 members involved in this project including Onsite and Offshore.

Environment: Linux, Oracle 11g.

Project #3: System ESS

 Sri Durga Bhavani Pulagam

Role: Technology Lead Dec 2015 – Till Now

System ESS:

System ESS is an ERP application manages physical supply chain for the Music CD’s and Merchandise. It handles the
inventory, reservation, pricing, Orders creation, shipments and invoicing. Technicolor warehouse (USA) has tie up
with WMG for manufacturing and distribution of the CD’s across the states and Technicolor warehouse (UK)
manufactures and distributes Music CD’s for WMG across internationally. Technicolor takes care of the fulfillment of
the orders and sending Shipment notices. EDI is involved to send Acknowledgment’s to Customers as soon as
technicolor sends to System ESS. End of the day, invoicing will run for all the customer and they are sent out through
EDI for EDI customers or all the invoices will be sent to the Optifiche system where vendor’s can pull the invoices
manually.

The sales and returns recorded for a day will be sent to the SAP system to book the transactions in the Journal’s.
Also, every month the journals entries will be booked for the inventory activity happened in a month. Reconciliation
of the sales data between System ESS and the revenue posted, System ESS and Journals posted, System ESS and the
invoices posted to SAP finance system will be done.

Responsibilities:

 Involved in Requirement gathering and analysis.

 Development and testing.
 Suggested and implemented improvements in the process like integrating credit card customers through
cyber source, API integration with Amazon for selling WMG products on Amazon seller central, WMG sales
through Magento along with the whole sale customers like Costco, Target, and Anderson etc and handling
EAN products systematically.
 Leading the team of total 10 members including Offshore and Onsite.
 Involved in bug fixing.

Environment : PLTrim (Front end GUI screens), Oracle 11g (Backend database), Unix.

Project #4: Actuate reporting

Role: Technology Analyst Dec 2014– Dec 2015

Actuate:

Actuate is a reporting tool where we can design the report according to the business requirements. labels/headings
are designed in the “rod” files and a database connection to be made specifying the database and TNS entry.
Connect the rod to a database query or component to retrieve the data. Users will have the front- end access to run
the reports based on the criteria and view the reports. Reports can be downloaded in CSV/ PDF format. The defined
criteria of the reports can be scheduled based on the report id through appworx scheduler.

Responsibilities:

 Involved in Requirement gathering and analysis.

 Sri Durga Bhavani Pulagam

 Development and testing.

 Lead the team of size 3 members including Offshore and Onsite.
 Involved in bug fixing.
 Suggested and implemented automation of the reports to the business users.

Environment : Actuate designer tool (Designing the reports and accessing database components), Oracle 11g
(Backend database), Unix server.

Project #5: Constellar Hub & Appworx Scheduler

Role: Technology Analyst Dec 2012– Dec 2014

Constellar Hub & Appworx Scheduler:

Constellar hub is an ETL tool used to extract, transform and load the data to tables, different database, files etc.
Constellar Hub is used to send various feeds like catalog to different third parties, pulling out information from
Technicolor warehouse or sending details like Orders to warehouse, ASN’s to different customers and down streams.
This is the main interface to send data to the people outside WMG or inside. Meta data manager is the tool to see
the interfaces definitions, Post/pre business rules in the interface etc. Transformation manager is used to check the
error generated from the interface modules.

Appworx Scheduler is a tool to schedule the jobs. Schedule can be on database components like Procedure, Sql,
Packages or Shell script, Perl Script etc or the Actuate jobs to trigger reports.

Responsibilities:

 Involved in Requirement gathering and analysis.

 Development and testing.
 Lead the team of size 4 members including Offshore and Onsite.
 Involved in bug fixing.
Environment: Constellar hub tool, Meta data manager, Transformation manager, Oracle 11g (Backend database).

Module #6: NIDB

Role: Technology Analyst Dec 2010– Dec 2012

National Inventory Database management:

NIDB is the National inventory database management application which contains the inventory details of all the
finished goods, related BOM components & their inventory and the Catalogue details of the product.

This application is mainly used by the inventory managers to see how much inventory available and based on the
prediction of the sales for future; they will order the inventory from the manufacturing plant.

Responsibilities:

 Involved in Requirement gathering and analysis.

 Sri Durga Bhavani Pulagam

 Testing and UAT

 Lead the team of size 4 members including Offshore and Onsite.
 Suggested and implemented adding a year sale happened for the finished good on the application

Environment: Java, Tomcat, Eclipse, Oracle 11g.

Module #7 : PMDJ, KRDB, VPT

Role: Technology Analyst Dec 2009 – Dec 2010

Promotional mailing to Disc Jockeys (PMDJ):

PMDJ is an application used for promoting the commercial products. This application is used for creating orders for
promotions, which has the details of the Customers who would be receiving the free goods and the free goods that
are sent to the customer.

The PMDJ orders are sent to the warehouse, where the warehouse manager ships the goods as per the PMDJ
Orders. The PMDJ Application saves money by combining Orders into 1 package instead of sending 4 different
packages.

Key Release Database (KRDB):

Key release database has the future key release information. This has all the prediction data and once the quarter is
completed, they verify the predictable and actual information for future reference.

Video Project Tracker:

WMG does tours for the promotion of the artists and Video project tracker has the details of all the tours happened
past and will also have the future schedules tour details.

Responsibilities:

 Involved in Requirement gathering and analysis.

 Development and testing.

Environment: Dotnet, Sql Server.

Module #8: CMS, SHOP

Role: Senior Systems Engineer Dec 2008 – Dec 2009

SHOP:

SHOP is a web application where retail customers can create the orders online. These are flown through System ESS
for shipments and invoicing. This applications get’s the catalog, customer details, Invoiced orders details from
System ESS.
 Sri Durga Bhavani Pulagam

CMS (Content Management System):

This is a web application where captures the details of the Artist like cover arts, Images with more recent details
about the releases.

Responsibilities:
 Involved in Requirement gathering and analysis.
 Development and testing.

Environment: Java, Oracle 11g.

Module #9: EDI Gentran

Role: Software Engineer Dec 2007 – Dec 2008

EDI Gentran:

EDI Gentran is a mapping created for the retail customers to read their format and convert them to System ESS
readable format for Inbound and outbound files transmission.
EDI handles different types of the files like 850, 810, 855 etc.

Responsibilities:

 Involved in Requirement gathering and analysis.

 Development and testing.
 Daily support activities in case of any transmission is failed, Holding and un holding the accounts.

Environment: EDI Gentran tool, Oracle 11g.