Professional Documents
Culture Documents
consumers make purchasing decisions. By studying consumer behavior, businesses can identify
consumer needs, wants, and preferences, and use this information to develop marketing strategies that
better target and engage their desired audience.
1. Understanding the factors that influence consumer behavior, including internal and external
factors.
3. Examining the different stages of the consumer decision-making process, from problem
recognition to post-purchase evaluation.
6. Assessing the impact of situational factors on consumer behavior, such as time, place, and social
context.
By achieving these objectives, businesses can gain valuable insights into consumer behavior and
develop marketing strategies that are more targeted, effective, and relevant to their desired audience.