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Research & Education

Midwives’ concerns about a shift of focus to


computers in maternity settings: technology
invading birth
Alison Craswell, Lorna Moxham, Marc Broadbent

ORIGINAL

Introduction and literature review


Information and communication technology (ICT) is moving rapidly into all areas of health care in what
is claimed to be an effort to combat tightening fiscal budgets, rising costs, the ageing population and a
diminishing workforce (Yu & Comensoli 2004, Smedley 2005, Healy et al 2006, Deloitte 2008, Eley et al
2008, Vimarlund & Koch 2012, National eHealth Transition Authority (NEHTA) 2013). Maternity practice
and care delivery are no exception, and increasingly electronic health records (EHR) and the computerisation
of documentation traditionally carried out on paper, are being introduced. One such newly computerised
practice in Queensland, Australia is the entry of data in to the population data set: the perinatal data collection.
Perinatal data are collected across Australia by maternity unit clinical staff to fulfil related mandatory data
requirements (National Perinatal Epidemiology and Statistics Unit 2013). Data collected via the perinatal data
‘form’ serves to monitor patterns of obstetric and neonatal practice and provide information on obstetric and
perinatal outcomes such as mortality rates and congenital abnormalities (Data Collections Unit, Queensland
Health 2012). Since 2009, collection of perinatal data has been transitioning from paper to an electronic
format. Over 80% of perinatal data in Queensland are now collected this way (Craswell et al 2013).

Historically, midwives have entered data into the equipment in birth suites and maternity units alike
woman’s medical record, a paper chart storing (Johanson et al 2002) and has contributed to the
information collected during an admission to amplified discourse around technology invading
hospital. While introduction of computer systems birth. Midwives, fearing the erosion of their role and
has changed the way data are recorded by midwives, cognisant of the need to focus care on the mother and
in many maternity work environments the paper baby, have greeted this shift with varying levels of
record continues to be the primary source of acceptance (Davies & Iredale 2006, Thompson 2011).
information on the mother and baby. As part of the The aim of this research was to understand midwives’
perinatal data entry process, placing priority on the interactions with the computer when collecting and
paper chart ensures the data are at least recorded entering perinatal data. Data presented in this paper
somewhere, enabling later transcription into the were gathered as part of a larger study. Given the
perinatal data system should that be required. This complexity of the project and due to the impact of
entry of data is done either by the attending midwife computers on the core of midwifery practice, only an
or by another midwife to whom the job is given. examination of the theme ‘shifting focus’ is presented
Such is the importance placed on the collection of and discussed here. Such an analysis is relevant to
this information, perinatal data coordinators are midwives who enter data into computers as part of
appointed in each health care organisation to ensure their daily work and also to policy makers who need
data are both complete and validated prior to being to include end users into decision making that affects
sent monthly to the central data collections’ unit clinical practice. To the authors’ knowledge, and
of the state. In this case, Queensland Health is the following a lengthy examination of relevant literature,
governing body responsible for collection. In some midwives’ attitudes towards and experiences of their
organisations, the role of collecting and validating
increasing use of computers, including the movement
data also encompasses correction of errors.
of perinatal data collection to an eHealth platform
The perceived medicalisation of childbirth has led and computerised perinatal data entry into maternity
to an increasing presence and use of electronic units, have not been studied.

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Research design: participants and methods systems for entering perinatal data. They ranged in
Grounded theory methodology (GTM) is a qualitative experience from midwives at entry level to clinical
method with an inductive orientation. GTM was nurse consultants and educators. Some participants
purposefully chosen to add a depth of discovery and also held the position of perinatal data coordinator
understanding that may not have occurred with a for their unit, which gave them the added role of
quantitative approach. The voice of the midwife is validating and extracting perinatal data regularly at
considered important as it provides the experiential the end of an allocated reporting period, to be sent
and deep understanding required to appreciate to the Department of Health in Queensland, the
perinatal data collection (Creswell 2007). Purposive Government Health agency at state level.
sampling was used to recruit interview participants, Adhering to GTM, the sample size was not
in conjunction with theoretical sampling as analysis predetermined but influenced by saturation of the
progressed. This approach ensured that data were data, rather than requiring a specific number of
captured from participants with relevant knowledge participants to meet the criterion of generalisability
and experience. Nonprobability sampling (Auerbach (Pope et al 2000). Saturation occurred following
& Silverstein 2003), an accepted method in GTM 14 interviews, when no new information emerged
(Bluff 2005), was used to recruit participants. from interviews and the theoretical framework was
Later, theoretical sampling, an approach that adds sufficiently populated to explain the phenomenon
and refines properties and dimensions to acquire under study (Glaser 1978). Participants were asked
an in-depth understanding of analytical categories an initial open-ended, grand tour question, which
(Urquhart 2013), was used intentionally to gather was designed to encourage a full, meaningful answer.
data from participants who would fill the gaps in The midwives’ own knowledge of and experiences
the developing theory. Interviews were transcribed around the research topic was valued and privileged.
verbatim and analysed using a constant comparative Ethical approval for the research was obtained from
method with a focus on three levels of coding, the University of Wollongong Human Research
as recommended by Glaser (1978): open coding, Ethics Committee with the research design adhering
selective coding and theoretical coding. The focus to the principles of justice, respect and beneficence
was on developing a substantive theory to explain the (Australian Government 2007). NVivo data
process under examination. management software (version 8.1) was used to assist
By the completion of the research, 14 midwives and with organisation and management of the data.
one health information manager from 12 different
hospitals across Queensland, had participated in Findings
this research. The participants held a variety of The findings presented here focus on the voice of the
positions within their organisations and used different participant. These findings illustrate their expertise

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and experience and demonstrate how their opinions ‘I think it would be really horrible in some ways, like
are valued. Additional terms to explain terminology that it becomes all very technical. You lose, you know,
have been added in brackets. with birth especially, it’s such an emotional, you
know, spiritual event as well as physical, so making
Midwifery was perceived by all participants of
it all more technical sort of puts focus on machinery
this research as a caring profession with a focus
and things’ (P1).
specifically on the mother and baby. However, due
to the nature of computerised perinatal data entry, Some participants went as far to say that this was
participants said that at times this caused a physical another example of technology invading birth.
shifting of focus away from the care of the mother Participants were divided over whether computers
and baby to the machinery; in this case, the computer. in the birth suite or at the bedside in each mother’s
The theme ‘Shifting focus’ is informed by the room were appropriate. There was some suggestion
categories 1) Focus on machinery and 2) Technology that this was the way things were going with a move
invading birth, as seen in Figure 1. towards paperless hospitals:
Figure 1. Shifting focus ‘Eventually the plan is to go all electronic records
anyway. It will need to be in there’ (P11).
Focus on Technology Other participants felt computers in the birth suite
machinery invading birth were inappropriate:
‘But to actually move it [computer] into the birth
suite I think would be for me intrusive, it’s bringing
Shifting focus
technology into a place where technology doesn’t
belong. You know yourself the difference that even
the monitors that we have, now we have to have the
monitors. … it just changes the ambiance. And we’re
Participants described having to move their focus talking about the woman being in a primal state
from the mother to the computer. They described with not many distractions around, [for example] the
how they have to deal with this inanimate object as Cardiotocograph — it’s exactly that. You’re checking
a separate entity while entering perinatal data. This, that it’s recording, you’re checking that you’re getting
they felt, detracted from the therapeutic relationship an accurate heart rate [rather than focusing on the
and moved the midwife’s focus from the mother and woman]’ (P3).
baby, to the computer. This change of focus was of ‘But … we’re talking low risk and trying to reduce the
concern: technology in a labour room’ (P12).
‘But there’s also a lack of eye contact, a lack of you Participants were divided about the introduction
know, some women don’t feel like you’re really… like of more technology such as computer interfaces,
even when you say at a normal antenatal visit, “I’m specifically into areas such as the birth suite. Some
sorry but I have to do some writing so you know talked about machinery that is already in a birth suite
I’m listening to you.” So for me to input onto the as distracting from the hands-on care of the labouring
computer at that time would not be right’ (P3). mother. It was communicated that computers to
This perceived lack of attention on the mother collect perinatal data added to this distraction.
and baby was echoed by other participants who Although other participants, who also considered a
communicated wanting to focus on the mother’s care computer an intrusion, felt that it could be integrated:
and not the computer, especially in the birth suite: ‘I think it would depend on how you used it. Like
‘I guess ‘cause when I’m in the room, I’m there with you would obviously say to the mother that “this is
the woman not with the computer. I don’t want to a computer database that we put your information
get caught up doing that in front of them. Like they in during the course of me looking after you. I will
come out to where we actually do it and they can see be popping in some bits and pieces”, and you would
that you’re working but I think when they’re in the just explain what I am doing and I would hope that
room [birth suite] and you’re in the room looking it wouldn’t intrude because it would just be a piece of
after them, then you’re there for them and not the equipment in the corner’ (P8).
computer stuff’ (P9). Participants were also concerned about the
For some participants, knowing that the data had perceptions of visitors and families. They reported
to be entered into the computer at some stage was though, that families who readily use technology
a distraction from care of the woman. Participants within the maternity environment to send photos and
felt that it placed the focus onto the computer. They communicate with others may be more amenable to
thought that some women would accept this, but technology in birth areas.
others might wonder what the midwife was doing:

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Terms like ‘primal’, ‘emotional’, ‘spiritual’, ‘women- focus from the mother and baby. In addition to such
centred’ and ‘low risk’ were all used by participants localised collections, other mandatory computer
to describe how they felt about labouring women software was also in use. This included systems
and their role as midwives, in the birthing process. to record discharge information and the results of
Shifting focus from the woman to the computer was mandatory hearing tests. Participants reported that
not seen by participants as an optimal situation and while some of this information is recorded within
participants described ‘work arounds’, which means the perinatal data set, they are also required to enter
use of a short cut or avoidance of the computer, at it separately into other software systems. This was a
times when they felt it inappropriate. ‘Work around’ cause of immense frustration:
practices included recording on paper and later
‘And you know that’s one of my biggest beefs is that
transcription as well as passing on data entry to
I can’t understand why that electronic discharge
others at the end of the shift. These practices appear
summary can’t be done somehow, I know it’s
to have led to delays in recording perinatal data,
probably easier said than done but linked to the
resulting in data being entered well after the episode
of care, sometimes minutes, hours or even days later. perinatal data. And that’s a lot of the people’s
complaints too is that we’re doing double work,
Additionally, participants communicated their putting all this information in and then we’ve got to
frustration that the data entered for the perinatal data put it all in again. But I mean that would be a massive
collection were also entered on paper. They described thing to get done, I know that’ (P7).
how this duplication occurred often in many different
places and sometimes into several other computer Despite the frustration it caused, multiple handling
software systems as well. Such duplication was seen of data, both written and electronic, seemed to be
as repetitive and a waste of precious time that could accepted as a given, something that was unavoidable,
have been spent providing hands-on care of the even though participants would clearly prefer another
mother and baby. Some participants wondered why way. Participants communicated a belief that both
these data could not simply be entered once and then midwives and women were more comfortable with
used in every instance it may be required: the traditional method of recording information on
paper. It was also recognised that duplication of data
‘It’s a shame, a lot of the information seems to be very entry increased the time spent in front of a computer,
similar. It would be great to have it all punched in and contributing to their frustration with the process
then zipped off to…’ (P5). of perinatal data entry. This frustration was not
‘Where it needed to go?’ (Interviewer). experienced previously when only paper forms were
used.
‘…Electronic discharge, zipped off to [programme
name withheld for anonymity]…, zipped off to Discussion
perinatal data, you know? It’d be great to be able to
because it really is a lot of duplication’ (P5). This research found that midwives were concerned
about using computers to enter perinatal data.
In addition to the organisational requirements Participants felt that it shifted the focus of their
for data entry into several systems, participants care from the mother and baby and increased the
reported that some units collected statistics on their technology used in midwifery settings. Participants in
own births. They considered this was even more this research described the care of mothers and babies
duplication of perinatal data entry into their own as the central feature of their profession. They were
internally developed spreadsheets. The following concerned about the change that ICT brought to that
participant gave an example: integral component of midwifery care.
‘I just keep specs on the types of births, like I As maternity care moves further into the 21st century,
have done from [de-identified facility]. I’ve got a dependence on, and use of, technology will increase
spreadsheet’ (P1). (Hodnett et al 2005, Foureur et al 2010). As early as
‘And is that data from the information 1990, Paneth (1990) questioned whether investment
system or hand-collected data you aggregate in technology was worthwhile, given the cost, both
yourself?’(Interviewer). financially and in terms of human resources, of its
presence where it may not be needed. Jolles et al
‘Hand data. Just like SVB, water births, forceps’ (P1). (2012:316) stated: ‘Decades of high-quality research
‘Straight out of the birth register?’(Interviewer). have demonstrated iatrogenic harm involved with
the overuse of technology in the physiologic birth
‘Yes because I have to count that every month process.’ This assertion is validated by Cochrane
anyway’ (P1). systematic reviews in this area (Devane et al 2012,
Participants described how this ‘unnecessary’ Alfirevic et al 2013). Further research investigating
duplication of data into other locally developed increasing technology in the birth suite found that
databases increased their time in front of the midwives face new dilemmas in dealing with such
computer and contributed further to their shift in technology and, as indicated by these findings, have

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difficulty determining when it is helpful and when it Communications between the midwife and mother
is not needed (Hyde & Roche-Reid 2004, Blaaka & are potentially disrupted by the computer interface
Schaurer 2008). Alternatively, it has been suggested and could result in less information transfer via
that making computers more accessible in the non-verbal means. An example is body language
workplace for point-of-care data entry will result in that could be easily missed when the midwife’s focus
less fear about their use detracting from hands-on moves from the mother to the computer.
care (Gerrish et al 2006). Midwives in contemporary
Previous qualitative research on health service users’
practice must deal with the presence of technology
perceptions of the use of EHR showed they felt the
but somehow integrate it into their focus on the
computer was a third entity in communications that
mother and baby.
distracted the health care worker from being there
Historically, midwives have been trained and, more with the patient (Strauss 2013). Kohle-Ersher et al
recently, educated to focus on the holistic care of (2012) reported 10% of patients experience staff
women, women-centred care. As a result, midwives using in-room computers for charting as upsetting.
see their role as central to the midwifery model. Staff were described as turning their back to the
Midwifery research has focused on samples of client and issues of being disturbed by the light,
low-risk women (Cragin & Kennedy 2006), while noise of tapping keys and computer alert noises
women who move out of this normal range when were raised. In contrast, other research has found
giving birth are termed high risk and are the focus use of computer tablets to be beneficial, as they
of obstetric care. There is no doubt that care of both allow users to maintain eye contact with the patient
low- and high-risk women forms part of the modern while recording admission data (Carlson et al 2010).
midwifery role in health care organisations, and that The tablet resembles paper recording to the extent
Australia has some of the lowest rates of mortality that it does not block the line of vision between the
and morbidity related to childbirth worldwide patient and staff member and minimises disruption to
(Australian Institute of Health and Welfare 2011). communication.
However, literature shows that there is an increase in
Additionally, stress has been experienced as a result of
midwives’ dissatisfaction with the medicalisation of
practising midwifery in a physical environment where
childbirth, perceiving that it reduces their autonomy
medical technology is embedded (Hammond et al
(Gerrish et al 2006, Baker et al 2007). Introduction
2013). In introducing new technology, health services
of further ‘machinery’, such as computers and other
need to be aware of the changes to practice that this
ICT to record perinatal data adds to the increasing
entails and the stress it may cause to both staff and
level of technology involved in the midwife’s role and
health service users. News of digital hospitals being
in the maternity setting. Sitting in the corner of the
built in Queensland, Australia (Chapman 2012,
birthing room recording perinatal data on to a paper
Stanley 2013) suggest it is only a matter of time
collection form, which was common past practice,
until much larger ICT integration becomes a reality.
is no longer an option for midwives. However, the
Development and testing of new ICT tools is currently
introduction of point-of-care computing contributes
in progress within maternity practice, for example
to the midwives’ perception that there is a shift in
handheld interactive electronic maternity records
focus away from direct clinical care. Furthermore,
(Homer et al 2010), which are intended for use as a
unless computers are introduced into the birth suite,
cooperative EHR to be shared between mothers and
either the midwife must leave the room to enter
their range of health care providers during pregnancy.
data or there will be delays in recording data and a
While such innovations may improve communication
consequent loss of information or inaccuracy in its
and the portability of information, interoperability
recording.
with existing systems needs to be a priority in their
Use of computers for point-of-care perinatal data development. Time that could be spent on hands-on
entry was reported by some participants to occur in care was reported as being wasted, as the need to
antenatal clinic settings. A particular concern was that record information both on computers and on paper
the focus was on the computer as a separate entity, meant that data entry was duplicated. This added
when undertaking such data entry, as opposed to the to midwives’ time away from new families, and
more traditional focus on the mother. This finding increased the frustration they experienced regarding
concurs with other literature involving health care the shift in focus that technology brings to midwifery
workers in this area, which has reported that ICT is practice.
perceived as a distraction and as impeding focus on
In contrast to the reported shift in focus of care
the admitted client (Kerr & Norris 2008). Health
and concern about increasing technology, some
care workers have reported that using a computer
participants in this research embraced the idea of
interface, in this case EHR interferes with eye contact
further ICT integration, elucidating the advantages
and communication with patients (Makam et al
it could bring into midwifery practice. Such diversity
2014). Furthermore, a study of nurse practitioners
of opinion about technology in maternity units may
found that computer use disrupts rapport and
stem from past experiences with computers (Baker
leads to longer consultations (Adams et al 2007).

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