Gap Analysis of DHVSU’s Institutional Performance Indicators and Targets

vis-à-vis
Various Quality Management Standards/ Framework
Introduction/ Rationale

Quality Management, coupled with thorough planning, an important function in any

organization. Through quality management, the organization is able to set its direction
towards achieving its vision. DHVSU is envisioned to become a lead university in
producing quality individuals with competent capacities to generate knowledge and
technology and enhance professional practices for sustainable national and global
competitiveness through continuous innovation. Towards this end, institutional
performance targets and results must be anchored to certain quality management
standards for which the institution is subjected to assessment or evaluation of its
performance.
Objectives

The aim of this project is to analyze the gap among the performance targets in the DHVSU’s
strategic plan and the performance data vis-à-vis various quality management standards or
framework such as SUC Levelling, AACUP standards, etc. Specifically, it seeks to find answers to
the following:

1. What are the performance indicators and targets contained in the DHVSU’s strategic plan?
2. What are the performance indicators and targets of various quality management standards or
framework?
3. What are the gaps between DHVSU’s performance indicators and targets; and various quality
management standards?
4. What intervention can be developed to align DHVSU’s strategic plan to various quality
management standards or framework.
Methodology

The team used comparative research. Comparative research is designed to identify similarities
and differences between two individuals, subjects or groups. (https://www.indeed.com/career-
advice/career-development/types-of-research). In this study, the researchers compared the
different standards, where the institution is subjected to assessment or evaluation in term of its
performance, to the institution’s existing plan. The different standards are the SUC Levelling,
PREXC, QS and AACCUP. Each standard has specific performance indicators. First, the
researchers listed all the different performance indicators for each standard and the DHVSU’s
existing plan. Second, the researchers grouped the performance indicators into thematic areas
following SUC Levelling standards, namely: Quality and Relevance, Research, Extension and
Resource Management. Third, the researchers compared each performance indicator to find
which are common and not included yet in the DHVSU’s existing plan. Finally, the researchers
produced an integrated table of all performance indicators and defined the maximum target based
on the standard. From here, the researchers compared whether DHVSU’s targets meet the
standards.
Output
1. Matrix of Indicators describing the gap

2. Proposed Strategic Plan and Scorecard form

3. Standard Institutional Targets

KRA 1: ACCESS AND EQUITY
Sub-KRA (based on new SUC) Indicators DHVSU SUC QS PREXC SDG-5/9/11/17
Institutional policy on the affirmative Creation or enhancement of Policy- For every new policy YES
action in compliance with RA 10931 issued
Institutional policy on the affirmative Creation or enhancement of Policy- For every existing YES
action in compliance with RA 10932 policy that was enhanced
Institutional policy on the affirmative Implementation of the new or enhanced YES
action in compliance with RA 10933 policy - For every policy/program implemented
Disadvantaged Students Percentage of disadvantaged students enrolled in the YES
institution over total student population

Grants for students Academic - In-house funded YES

Grants for students Academic - Externally-funded - International YES
Grants for students Academic - Externally-funded - Local YES

Grants for students Number of grantees for academic scholarship grant YES
Grants for students Non-Academic -In-house funded YES
Grants for students Non-Academic - Externally-funded - international YES
Grants for students Non-Academic - Externally-funded - local YES
Grants for students Number of grantees for non- academic scholarship grant YES
 KRA 1: ACCESS AND EQUITY
Sub-KRA (based on new SUC) Indicators DHVSU SUC QS PREXC SDG-5/9/11/17
Educational sustainability or academic Educational sustainability or academic continuity plan - with YES
continuity plan Board-approved academic continuity plan
Educational sustainability or academic Educational sustainability or academic continuity plan -With YES
continuity plan existing plan/program but not board-approved
Educational sustainability or academic Educational sustainability or academic continuity plan - No. of YES
continuity plan programs
Inclusiveness Disability Inclusion Strategy - with approval YES
Inclusiveness Disability Inclusion Strategy - support service available for YES
students with special needs
Inclusiveness Student Cohort Diversity- Ethnic Diversity YES
Inclusiveness Student Cohort Diversity-International Diversity YES
Enrolment Percentage of total enrolment over carrying capacity within the YES
evaluation period - For consistent enrolment within 98% - 101%
of the carrying capacity every year of the evaluation period

Enrolment Percentage of total enrolment over carrying capacity within the YES
evaluation period - For a total average enrolment beyond the
101% of carrying capacity or below 98% of the carrying capacity
Affirmative action of SUCs to CHED Awardee as top HEI in terms of the vaccination rate YES
Bayanihan program
Affirmative action of SUCs to CHED Other actions of the institution in response to the Bayanihan to YES
Bayanihan program Heal as One Act (RA 11469)
Analysis
There are 23 indicators for access and equity based on the new SUC Levelling instrument. These
must be integrated in the institutional performance indicators and cascaded to specific DPCR
and IPCR.
KRA 2: Quality and Relevance of Instruction

SUC Levelling SUC Levelling

KRA 2: Quality and Relevance of Instruction DHVSU QS PREXC REMARKS
(old) (new)

2.1 Programs
Percentage of programs with COPC
YES
(required 100%) To be added
% of degrees available at the
university that can be taken YES
entirely through online learning To be added
Learning development center
staffed with 3 scaled down to 1 full YES
time staff To be added
Percentage of undergraduate
students enrolled in CHED-
YES
identified and RDC-identified
priority programs To be added
Percentage of graduate students
enrolled in research degree YES
programs To be added

Percentage of graduate students

enrolled in CHED-identified and YES
RDC-identified priority progra To be added
KRA 2: Quality and Relevance of Instruction
SUC Levelling SUC Levelling
KRA 2: Quality and Relevance of Instruction DHVSU QS PREXC REMARKS
(old) (new)
2.2
Accreditation/Asse
ssment
CHED-ISA YES YES To be added
CHED COE/COD Designation YES YES To be added
% of programs accredited by
YES YES
AACCUP To be added
No. of programs with international YES
accreditation/cetification To be added
2.3 Faculty
Percentage of plantilla faculty with
YES YES
doctoral degrees To be added
Percentage of plantilla faculty with
post-master’s or post-doctoral YES
certificate or diploma To be added
Ratio of faculty office hours to YES
classroom teaching hours per week To be added
Faculty-student ratio YES To be added
% of total faculty members
participating in faculty YES
development program To be added
 KRA 2: Quality and Relevance of Instruction
SUC Levelling SUC Levelling
KRA 2: Quality and Relevance of Instruction DHVSU QS PREXC REMARKS
(old) (new)
2.4 Career Service
Program Support
Job Fair/ Campus Career Fair YES To be added
The total FTE student body, attending
employability events on campus in 12 YES
months To be added
Career Advising Session and Trainings YES To be added
No. of career advisor per 1000
YES
students To be added
Online Career Portal
YES
To be added
2.5 Satisfaction
Overall student satisfaction YES YES To be retained
Satisfaction with teaching YES YES To be retained
2.6 Graduation Rate
(Completion Rate)
Percentage average of graduates over
the total freshman accepted per YES YES
program in a given year To be added
Percentage of graduate disadvantage
students over the total disadvantaged YES
students enrolled in a given batch To be added
 KRA 2: Quality and Relevance of Instruction
SUC Levelling SUC Levelling
KRA 2: Quality and Relevance of Instruction DHVSU QS PREXC REMARKS
(old) (new)
2.7 Licensure
Performance
Percentage of board programs with
passing rate consistently higher than
YES YES
the national passing over number of
board programs To be added
Percentage of 1st time licensure
exam takers that pass the licensure YES
exams To be added

90% passing rate for NC takers within YES

a calendar year To be retained
2.8 Employability of
graduates
Institutional Graduate Tracer Study
design and methodologies YES
To be added
Percentage of Employed Graduates YES YES YES YES To be retained
Graduates employed within 24
YES
months of graduation To be added
Graduates pursuing further study
YES
within 12 months of graduation To be added
Graduates employed in the region or YES
proportion of students in the region
 SUC
SUC Levelling
KRA 2: Quality and Relevance of Instruction DHVSU Levellin QS PREXC REMARKS
(old)
g (new)
2.9 Partnerships
and collaboration
International Office Structure YES To be added
Policies, Strategies and Programs YES To be added
Membership in Organization and YES YES
Networks - International To be added
Membership in Organization and YES YES
Networks - Local To be added

Number of exchange programs

enhanced or developed through YES
engagements To be added
Number of faculty from foreign higher education
institutions engaged as Lecturer, Speaker, Cooperating
YES YES
Instructor or Other Similar Academic Roles in the
institution To be added
Percentage of full-time faculty engaged in short-term
faculty exchange program with a duration of less than
three (3) months as Lecturer, Speaker, Cooperating YES
Instructor or Other Similar
Academic Roles To be added
 SUC
SUC Levelling
KRA 2: Quality and Relevance of Instruction DHVSU Levellin QS PREXC REMARKS
(old)
g (new)
Number of outbound and inbound students
participated in a short-term international student
YES YES YES
exchange
program To be added
Inbound/outbound students against total number of
students on an international exchange program lasting YES
3 months or longer To be added
Outbound students against total number of students
on an organized international trip lasting at least 2
YES
weeks and less than 3 months
To be added
Nationalities in student body YES To be added
Support center dedicated to international students
YES
with at least 1 FTE staff member To be added
New academic degree program
developed or enhanced as a result of YES
partnerships To be added
No. of joint-degree programs YES To be added
percentage of students and faculty with International
or Local Skills and YES
Proficiency Certification To be added
Analysis
The current DHVSU Strategic Plan has 24 indicators that may be classified under KRA No. 2 per
the new SUC Levelling instrument. For the proposed revision of the current strategic plan, it is
recommended that 12 of these indicators are to be retained; 9 are to be transferred to KRA No. 1;
and 3 are to be dropped or reflected in IPCRs instead. Moreover, for the proposed strategic plan,
36 indicators are to be added, reflecting the requirements of the various quality frameworks.
 KRA 3. Excellence in Research and Creative Works
KRA 3. Excellence in Research and Creative Works Indicators DHVSU SUC QS PREXC
Number of graduate school faculty in the plantilla who are engaged in
Advanced Education Program research work. YES
Papers per faculty member indexed on Scopus™ in a recent five-year
period
Excellence in Research and Creative Works as per the latest QS World University Rankings analysis YES YES
Citations per paper indexed on Scopus™ in a recent six-year period as
per
Excellence in Research and Creative Works the latest QS World University Rankings analysis YES YES
% (research fund) of total income for total expenditure for past fiscal
Excellence in Research and Creative Works year, including all public and private fund YES YES
no. of nominations (academic reputation) received in the latest QS
Excellence in Research and Creative Works Global Academic Survey analysis YES
(Students` Research Involvement) ____ students will be involved in
Excellence in Research and Creative Works research YES
(Research Colloqium) ____ completed research papers/projects will be
Excellence in Research and Creative Works presented in Student Research Colloqium YES
(DICE) ____ research papers/projects will qualify for DICE
Excellence in Research and Creative Works YES
(Students` Research Presentation) ____ student research outputs will
Excellence in Research and Creative Works qualify for presentation in the national/international research fora YES
Excellence in Research and Creative Works Number of research outputs completed within the year YES
Percentage of researches published within the year (FY 2021) in
Excellence in Research and Creative Works internationally-refereed journal YES
Number of research outputs in the last 3 years (FY 2019-2021) utilized
Excellence in Research and Creative Works by the industry or by other beneficiaries YES
Excellence in Research and Creative Works Supportive environment for Research and Development

Excellence in Research and Creative Works Institutional policy to support research and development

Excellence in Research and Creative Works BOR-approved Research Manual with ethics board YES
 KRA 3. Excellence in Research and Creative Works
KRA 3. Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Excellence in Research and Creative Works
Indicators DHVSU SUC QS PREXC
Number of research collaborations with the organizations, research
and academic institutions with active MOA within the evaluation
period
· International Research Collaboration YES
· Local Research Collaboration YES
Total amount of externally generated competitive research funding
during the evaluation period (excludes non-research projects, e.g.,
materials and technology for teaching YES
Utilization rate of allocated funds for research and development
during the evaluation period
· GAA YES
· Internally generated fund (fund 164 and 161) YES
Number of research laboratories/ centers established for research
undertakings/ incubation centers/ social science and policy center
· Science and Technology related (with dedicated building with
at least 5 laboratory components; with equipment acquired; with
ongoing projects within the last 3-years of the evaluation period YES
· Social science and policy research center with a framework
that describes the R & D agenda YES
Human Capital for Research and Development
Percentage of full-time plantilla faculty with at least one patent,
publication in internationally-indexed journals within the evaluation
period YES
Number of plantilla faculty with at least 2 research/ creative works
outputs published/ presented/ exhibited
· National YES
· International YES
 KRA 3. Excellence in Research and Creative Works
KRA 3. Excellence in Research and Creative Works Indicators DHVSU SUC QS PREXC
Number of full-time plantilla faculty with awards received for
Excellence in Research and Creative Works research/ creative work
· National
Excellence in Research and Creative Works YES
· International
Excellence in Research and Creative Works YES
Institutional Research and Creative Outputs
Excellence in Research and Creative Works
Number of research creative outputs registered as intellectual
property rights and utilized for commercialized and industrial
Excellence in Research and Creative Works purposes
· Unutilized patent
Excellence in Research and Creative Works YES
· Utilized utility model/ industrial design
Excellence in Research and Creative Works YES
Number of research creative outputs registered as intellectual
Excellence in Research and Creative Works property right but not utilized commercially
· Utilized patent
Excellence in Research and Creative Works YES
· Utilized utility model/ industrial design
Excellence in Research and Creative Works YES
Number of research outputs / creative works published/ presented /
Excellence in Research and Creative Works exhibited/ utilized
· Published in an internationally indexed journal
Excellence in Research and Creative Works YES
· Published in the non-indexed journal
Excellence in Research and Creative Works YES
National
Excellence in Research and Creative Works YES
International
Excellence in Research and Creative Works YES
 KRA 3. Excellence in Research and Creative Works
KRA 3. Excellence in Research and Creative Works Indicators DHVSU SUC QS PREXC

Excellence in Research and Creative Works · Presented in conferences but not published YES

Excellence in Research and Creative Works National YES

Excellence in Research and Creative Works International YES

Excellence in Research and Creative Works · Disseminated/ exhibited YES

Excellence in Research and Creative Works Book YES

Excellence in Research and Creative Works Movies YES

Excellence in Research and Creative Works Art exhibit YES

Excellence in Research and Creative Works · Utilized YES

Excellence in Research and Creative Works Computer YES

Excellence in Research and Creative Works Application YES

Excellence in Research and Creative Works Policy paper YES

Excellence in Research and Creative Works implemented YES

Number of research/ creative outputs cited by authors in publication
Excellence in Research and Creative Works of national or international scope

Excellence in Research and Creative Works · Citations in refereed journal YES

Excellence in Research and Creative Works · Book chapter citation YES

Excellence in Research and Creative Works · Quoted articles/works of arts/ creative composition YES

Excellence in Research and Creative Works Number of international research creative collaborations YES
Analysis
Number of indicators in the Revised SUC Levelling Instrument: 25

Number of existing institutional indicators in Research: 22

Number of QS indicators: 4

Number of PREXc Indicators: 2

Final indicators for KRA 3: 36

The existing institutional performance indicators for KRA 3 is 25. However, the basis of the
determination of these indicators is the old SUC levelling instrument. Considering the latest SUC
levelling instrument, QS indicators and PREXc indicators, the final indicators for KRA 3 is 36
 KRA 4 : Extension Services

Sub-KRA Indicators DHVSU SUC QS PREXC ISA SDGs

Creation or enhancement of institutional policy
to support extension services and community YES YES
engagement

Percentage of faculty involved in Extension YES YES YES

Activities/Projects/Programs

Supportive Environment for Extension Services Percentage of students involved in Extension YES YES YES
and Community Engagement Activities/Projects/Programs
Utilization rate of budget allocated funds for
YES YES
extension services

Volunteer hours for each faculty and student YES

Fund contribution to community projects or

charities; this includes funds donated by the YES
institution, as well as money donated and
raised by students and faculty
KRA 4 : Extension Services
Sub-KRA Indicators DHVSU SUC QS PREXC ISA SDGs
Number of collaborations/engagement with
YES YES YES YES Goal 17
stakeholders (i) Local/National Govt Agencies
Number of collaborations/engagement with
YES YES YES YES Goal 17
stakeholders (ii) NGO/Private Institutions
Number of collaborations/engagement with
YES YES YES YES Goal 17
stakeholders (iii) International Organizations
Number of extension projects/program organized and
supported consistent with the SUC's mandated and YES YES YES Goal 8
priority programs
Number of completed research utilized for the benefit
YES YES
of the community
Extension Programs Number of extension services conducted
YES YES
(i) Training Activity
Number of extension services conducted
YES
(ii) Technology Demonstrated
Number of extension services conducted
YES
(iii)Technical Advisory
Number of extension services conducted
YES
(iv) Outreach Activity
Number of Micro Small and Medium Enterprises
YES Goal 8
(MSMEs) or partners engaged
Percentage of beneficiaries who rate the extension
YES YES
activities/projects as satisfactory or higher
KRA 4 : Extension Services
Sub-KRA Indicators DHVSU SUC QS PREXC ISA SDGs

YES YES YES YES

Number of beneficiaries assisted from
extension services conducted
Number of technology/innovation adopted and
YES YES YES
commercialized

Number of ordinance/resolutions passed and

YES YES YES
approved by the local government resulting
from technology/innovation
Output and Impact of Extension Services
Number of extension activities featured on the
YES
following modalities e.g. print, radio and online
media
YES YES
Number of impact assessment conducted

YES
Number of awards or recognition of public
service program received
Analysis
In consonance with the old SUC levelling instrument of eight (8) indicators under Services to the
Community of which DHVSU Strategic plan currently has ten (10) and considering the new SUC
levelling instrument with nineteen (19) indicators, it is proposed that DHVSU adopt twenty three
(23) indicators under the same KRA addressing those that of the SUC levelling criterion as well as
satisfying the existing six (6) DBM/PREXC requirements, twelve (12) ISA indicators and four (4)
core criterion for QS Star Rating along with contributory factors to two (2) of the United Nations
seventeen (17) Sustainable Development Goals (SDGs) and Objectives.
 KRA5- GOVERNANCE AND MANAGEMENT OF RESOURCES
Sub-KRA (based on new SUC) Indicators DHVSU SUC QS PREXC

Audit Opinion Consistently unmodified/unqualified audit opinion YES

Audit Results No COA observation/ recommendation for compliance YES

Average Percentage of Compliance with COA
Recommendations fully complied with for the evaluation
Audit Results period (Percentage of prior years) YES

Financial operation and management GAA Budget Generation and Utilization - Obligation YES

Financial operation and management GAA Budget Generation and Utilization - Disbursement YES

Financial operation and management Internally generated income - Obligation YES

Financial operation and management Internally generated income - Disbursement YES

Financial operation and management Average of the total disbursement to total obligations YES

Financial operation and management Percentage of internally generated income to total subsidy YES
 KRA5- GOVERNANCE AND MANAGEMENT OF RESOURCES

Sub-KRA (based on new SUC) Indicators DHVSU SUC QS PREXC

CSC-approved Merit Promotion Plan / Institutional

Human Resource Management Promotion Plan/System - performance management YES
CSC-approved Merit Promotion Plan / Institutional
Promotion Plan/System - recruitment, selection and
placement,
Human Resource Management and promotion YES

CSC-approved Merit Promotion Plan / Institutional

Human Resource Management Promotion Plan/System - rewards and recognition YES

CSC-approved Merit Promotion Plan / Institutional

Human Resource Management Promotion Plan/System -learning and development YES
Human Resource Management Level of compliance to CSC Prime-HRM YES
No. of International Training hours attended by faculty and
Human Resource Management staff members YES YES
No. of Regional/ National Training hours attended by
Human Resource Management faculty and staff members YES YES
Percentage of Faculty members with Doctoral degree in
their field of specialization earned from national university,
the top 1000 universities based on world ranking, or in
prgrams with at least level III accreditation or COE/COD
Human Resource Management status YES YES
 KRA5- GOVERNANCE AND MANAGEMENT OF RESOURCES
Sub-KRA (based on new SUC) Indicators DHVSU SUC QS PREXC
Institutional Development and Smart Campus
Transformation Smart campus development plan - ICT development plan YES
Institutional Development and Smart Campus
Transformation Smart campus development plan - internet connectivity YES
Institutional Development and Smart Campus
Transformation Smart campus development plan - campus area network YES
Institutional Development and Smart Campus
Transformation Smart campus development plan - LMS YES
Institutional Development and Smart Campus Smart campus development plan - learners information
Transformation system YES
Institutional Development and Smart Campus Green Campus integration to Institutional development
Transformation Plan YES
Institutional Awards given by reputable organizations -
Institutional Recognition International YES
Institutional Awards given by reputable organizations -
Institutional Recognition National YES
Institutional Awards given by reputable organizations -
Institutional Recognition Regional YES
Institutional Awards given by reputable organizations -
Institutional Recognition Provincial/City/Municipal YES
Institutional Recognition ISO Certification YES
Institutional Recognition QS World University Rankings YES
Institutional Recognition THE and other international recognition YES
Institutional Recognition ASEAN ICONS Internationalization Awardee YES
KRA5- GOVERNANCE AND MANAGEMENT OF RESOURCES
Sub-KRA (based on new SUC) Indicators DHVSU SUC QS PREXC
Local Institutional Recognition Philippine Quality Award (PQA) YES
PBB AO25 compliance PBB AO25 compliance - Eligibility YES
Inventory of serviceable PPEs - on time submission of
annual RPCPPE
Property, Plant and Equipment and without audit findings YES
Disposal of non-serviceable PPEs -at least one disposal
activity and without
Property, Plant and Equipment audit findings YES
Land Use Development and Infrastructure Plan (LUDIP) -
Property, Plant and Equipment Board-approved LUDIP submitted within the deadline YES
Policy and system - presence of a policy and system on
records management without audit
Records Management findings YES
Records Management Archive certification YES
Internal projects and programs- Average percentage of
fully liquidated internally funded
Status of Liquidation to subsidies or grants studies/projects/programs within the evaluation period YES
Subsidies from other agencies/organizations-Average
percentage of fully liquidated
externally funded
studies/projects/programs within the
Status of Liquidation to subsidies or grants evaluation period YES
Supplies and Materials Inventory - presence of a policy
and system on
supplies and materials management
Supplies and Materials Inventory without audit findings YES
 Analysis
DHVSU - 19
SUC - 41
QS - 31

It can be gleaned from the table that there are 19 indicators that are currently existingting in DHVSU's performance
targets. Out of 19, only 3 are consistent with SUC Levelling indicators. A large number of indicators for SUC Levelling and
QS Standards are not currently present. This only confirms the status of DHVSU as Level 3 SUC based on last evaluation by
the CHED. Should DHVSU aspires for higher level as an institution that is at par with international universities, there may
be a need to include the missing indicators and be part of the strategic plan and performance targets.
Recommendations

Upon completing the gap analysis by the team, it is highly recommended:

1. For the administrative council/PMT to consider and adopt the new indicators and forms;
2. For the planning committee to continue with this project to identify gaps in the standard targets
versus the baseline data to serve as basis for future targets;
3. For the Performance Management Team to enhance the OPC, DPC and IPC with specific benchmark
statements such that these are anchored on the new indicators;
4. For the Planning office and admin council to spearhead the development of the university medium
term development plan that contains specific milestones using the new indicators.
5. For the Planning office and admin council to review DHVSU’s planning framework capturing these
new indicators.