MR KESAVAN ASAITHAMBI

BLK 673A JURONG WEST STREET 65

#15-16
SINGAPORE 641673

FOR EXISTING CUSTOMERS WHO HAD MADE CHANGES TO THEIR

SERVICES DURING THE BILL PERIOD / NEW CUSTOMERS

Dear Customer,

We love change! And, we hate surprises in our bills as much as you do.

of part-month charges from the time you joined us at StarHub or when you made changes to your services with

Like all other service providers, you are billed one month in advance, as such you will also see charges for the
next billing period.

If this is your FIRST bill with us, this illustration below will help explain how to read your bill.
E.g. Your bill period is from 8/1/19 to 7/2/19. You signed up for the service on 12/12/18.

1. You will see part month charge from 12/12/18 to 7/1/19 (from the start of service till the last day of the
billing period, in this case 27 days);
2. As subscriptions are billed one month in advance, you will also see the full month charge from 8/1/19 to
7/2/19.

[For customers who re-contracted, see illustration on the next page]

If you changed your services in the middle of a billing cycle with us, this example might help:

E.g. Your bill period is from 1/12/18 to 31/12/18 and you have changed your mobile service to a new plan on
14/12/18.

1. What you have been charged under the old plan from 14/12/18 to 31/12/18 will be returned to you via a bill
credit;
2. You will see part month charge for the new plan from 14/12/18 to 31/12/18;
3. As subscriptions are billed one month in advance, you will also see the full month charge under the new plan
from 1/1/19 to 31/1/19.

For more details on how part month charges are calculated, please visit
www.starhub.com/billoverview

Thank you for being a StarHub customer!

Yours sincerely,

Chris
Chief Experience Officer
 Your December 2020 bill
Hello, here is your simple breakdown of your bill
Bill Date: 16 Dec 2020
Bill ID: 0262235454122020
Account Number: 1.11166339N
MR KESAVAN ASAITHAMBI
BLK 673A JURONG WEST STREET 65 Total outstanding amount due on 30 Dec 2020
#15-16
SINGAPORE 641673

$72.94 (SGD)

Summary of current charges $90.72 $72.94

Nov 20 Dec 20

Products/Services

Mobile ............................................ $68.6744

Fast, convenient and secure
Goods and Services Tax (GST) $4.27 Download My StarHub App to pay your
Total Current charges $72.94 bills and manage your account.

Balance from last bill $90.72

Payment received -$90.72
Go green with us today!
Our paper bill service will be at a new fee of $2.68/month
starting November. If you are 60 years old and above, the
Total outstanding $72.94 paper bill service will be complimentary for you.

For more info, visit starhub.com/e-bill

* Payment made after 13 Dec 20 may not be shown

StarHub Ltd. Tax Invoice | Reg.No. : 199802208C | Tax Invoice GST Reg. No. : M9-0005650-C
-- ----------------------------------------------------------------------------------------------------------------------------------------------
MR KESAVAN ASAITHAMBI
$72.94 total outstanding amount due on 30 Dec 2020 Account No.: 1.11166339N
Payment Code: 1231315

Please enter your bank payment details:

Bank Name: Cheque number:

For cheque payment: Crossed cheque is to be made payable to 'StarHub Ltd'.

Please detach and mail this portion with your cheque to:

Robinson Road Post Office P.O Box No. 81 Singapore 900131

Scan QR code to find

Hassle-free when you pay bills by GIRO or recurring payment. Sign up using My StarHub App.
out ways to pay your bills!
 Page 4 of 5
Account No. 1.11166339N
Date of Bill 16/12/20

Account Details
Amount Total
Payment Details
Payment Received 30/11/20 -$90.72 -$90.72

Mobile Number 94242570 Mobile+ $95 2-year Plan

Pro-rated

G Drop - SmartSupport 17/11/20 - 13/12/20 -$10.0935 -$10.0935

Monthly (14/12/20 - 13/01/21)

G Mobile Serv. (Aft Corp 20 percent (24mths):24Mth) $71.0280

(60GB/600Min/600SMS)
G Free Voice Add-On (300)-24mth Free
G Caller No. Display Free
Z Intl Roaming Free $71.0280

Usage Charges (14/11/20 - 13/12/20)

G Incoming Minutes 47Min

Free Incoming Free

Outgoing Minutes 24Min

Free Outgoing Minutes 24Min Free

G Total SMS (5c) 6Msg Free

Z Global SMS 2Msg $0.3000

G Total Local Data Usage 3GB 466MB

Local Data Entitlement 60GB 0MB
Within Gee! 0GB 17MB
Payable Data Usage Free

Z IDD 008 Calls 9Min $7.4399 $7.7399

------------------------------------------------------------------------------------------------------------------------------------------------

"This space is intentionally left blank"

Legend - G=Standard Rated GST Z = Zero-Rated GST F=Flat +=Non-proratable service

 Page 5 of 5
Account No. 1.11166339N
Date of Bill 16/12/20

Total Charges Before GST For 94242570 $68.6744

Itemised Call Details

IDD 008 Calls
Date Time Country Tel Number Duration Rate Amount
Z 14/11/20 1:19pm Malaysia Mobile 601133461482 4Min F $1.3999
Z 17/11/20 10:06pm India 917094592500 2Min F $3.5600
Z 29/11/20 9:08pm Malaysia Mobile 60146486343 1Min F $0.3500
Z 06/12/20 6:12pm Malaysia Mobile 60146486343 1Min F $0.3500
Z 07/12/20 4:26pm India 917094592500 1Min F $1.7800

Sub-Total 9Min $7.4399

CURRENT CHARGES for bill dated 16/12/20 $72.94

Total GST $4.27
Amount Subject to GST @ 7% $60.9345
Total GST @ 7% $4.27
(Charges @ Zero Rated GST $7.74)
(Charges not subjected to GST $0.00)

News of the Month

Hassle-free bill payment
Sign up recurring GIRO or Credit Cards via My StarHub App and monthly bill will be automatically deducted on
the due date. Visit starhub.com/autopay for details.

Pay your bills anytime, anywhere with My StarHub app!

Manage your services, add-ons, bills, explore rewards, check recontract eligibility and more. Download My
StarHub app via https://mystarhub.page.link/Get now!

NOTES:

1. For a list of bill payment options, please visit www.starhub.com/payment (Consumer) or www.starhub.com/business-payment (Business)
2. Items indicated by "G" in the bill are subjected to the prevailing GST rate. StarHub Ltd is authorised to invoice and collect payment of charges on behalf of
StarHub Cable Vision Ltd, StarHub Online Pte Ltd and StarHub Mobile Pte Ltd.
3. This bill may include the charges of entities (including third party service providers) that have assigned billing and/or collection functions to StarHub, which
you have consented to. You are required to pay StarHub all amounts in this bill, unless otherwise stated.
4. For the applicable StarHub Terms and Conditions, including the Consumer General Terms & Conditions, Business General Terms & Conditions, or
Service Specific Terms & Conditions, please visit www.starhub.com/about-us/legal-notices-and-terms
5. For assistance please contact us at

Consumer: www.starhub.com/feedback

Business: businesshelpdesk@starhub.com