Professional Documents
Culture Documents
chatbot in
helping SHS learners in their homework
Chapter 2 related literature
CHATBOT
This study explores the trends of chatbots in education studies by
conducting a literature review to analyze relevant papers published in the
Social Science Citation Index (SSCI) journals by searching the Web of
Science (WoS) database. From the analysis results, it was found that the
United States, Taiwan, and Hong Kong are the top three contributing
countries or regions. In addition, most studies adopted quantitative
methods in their research design, such as ANOVA (analysis of covariance)
was in the most frequently adopted approach for comparing the
performances perceptions of different groups of students. From the
analysis by no learning activities. It was determined that the studies related
to chatbot in education are still in an early stage since there are few
empirical studies investigating the use of effective learning designs or
learning strategies with chatbots.
This implies much room for conducting relevant research to drive
innovative teaching in terms of improving the learning process and learning
outcomes. Finally, we highlight the research gaps and suggest several
directions for future research based on the findings in the present study.