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APPLIES TO:
LOGIQ e / Vivid e / LOGIQ i / LOGIQ Book / LOGIQ Book XP, all version.
PROBLEM:
Current Service Comments DO NOT meet FDA guidelines for objective evidence of work and testing
performed due to inconsistent Service Debrief Comments.
SOLUTION:
Clarify the scripts to debrief a Service Dispatch in CARES. This Service Note also specifies the
Functional Checks to be performed for each FRU replacement and Service Work performed.
PROCEDURE:
Use this script in the Service Comments when debriefing a Service Dispatch.
LOGIQ e Proprietary Service Manual 5127784-100, Vivid e Proprietary Service Manual 5165496-
100, LOGIQ i Proprietary Service Manual 5184108-100, LOGIQ BOOK XP Proprietary Service
Manual 2406071-100, LOGIQ BOOK Proprietary Service Manual 2300142-100, Section [fill in
appropriate section, per the table below]. Equipment passed all required tests and is ready for use.
LOGIQ e Proprietary Service Manual 5127784-100, Vivid e Proprietary Service Manual 5165496-
100, LOGIQ i Proprietary Service Manual 5184108-100, LOGIQ BOOK XP Proprietary Service
Manual 2406071-100, LOGIQ BOOK Proprietary Service Manual 2300142-100, Section [fill in
appropriate section, per the table below]. Leakage Current meets allowable limits. Equipment
passed all required tests and is ready for use.
NOTE: For example, if you’ve replaced the TMST ASSY (FRU No.301) of LOGIQ e, you would perform
functional tests found in these sections of the LOGIQ e Proprietary Service Manual 5127784-100:
Section 5-3-1, 5-3-2, 5-3-7, 5-3-8, 5-3-9, and 5-3-10; and run the diagnostic in section 7-7-1. In your
debrief you would state:"LOGIQ e Proprietary Service Manual 5127784-100, Section 8-2-8. Equipment
passed all required tests and is ready for use."
For a Service Call with no FRU replaced, use the following debrief script:
See Basic Functional Checks in Service Note 71062. Equipment passed all required tests and is
ready for use.
The following table lists the required Functional Tests, based upon the FRU being replaced.
If you replace the probe of LOGIQ e\ Vivid e\ LOGIQ i\ LOGIQ BOOK\ LOGIQ BOOK XP, you should
do the Basic Function Checks displayed in the following tables.
FRU Leakage
Section No. Description Diagnostics Current Functional Test s
Basic Functional Checks 5-3-1,5-3-2,5-3-7,5-3-8,5-3-9,5-3-10,5-3-11,5-3-12
Check LCD Test 5-3-1,5-3-2,5-3-4, Check LCD Test Pattern by
8-2-3 100 LCD Assy
Pattern Utility->Test Pattern
Check LCD Test 5-3-1,5-3-2,5-3-4, Check LCD Test Pattern by
8-2-4 105 LCD Cable
Pattern Utility->Test Pattern
5-3-1,5-3-2
Main keys function check
Mode keys (B,M,CF,PWD,Patien,Measure), system
8-2-5 200 Keyboard Assy can go to corresponding mode
Freeze: image can be frozen/unfrozen
Print key (P1,P2,P3): system should print images as
configured in Uitiliy->Connectivity->Button
5-3-1,5-3-2
Main keys function check
Mode keys (B,M,CF,PWD,Patien,Measure), system
8-2-6 203 KBD Cover Assy can go to corresponding mode
Freeze: image can be frozen/unfrozen
Print key (P1,P2,P3): system should print images as
configured in Uitiliy->Connectivity->Button
8-2-7 201 Trackball Assy 7-6-3 5-3-1,5-3-2
8-2-8 301 TMST Assy 7-7-1 5-3-1,5-3-2,5-3-7,5-3-8,5-3-9,5-3-10
8-2-9 302 TX64 Assy 7-7-1 5-3-1,5-3-2,5-3-7,5-3-8,5-3-9,5-3-10
8-2-10 303 RX64 Assy 7-7-1 5-3-1,5-3-2,5-3-7,5-3-8,5-3-9,5-3-10
8-2-11 304 PFPC Assy 5-3-1,5-3-2,5-3-7,5-3-8,5-3-9,5-3-10
5-3-1,5-3-2,5-3-7,5-3-8,5-3-9,5-3-10,Check CWD
8-2-12 305 CWD Assy functional test refer to Basic User Manual Chapter 5
Continous Wave Doppler
5-3-1,5-3-2,Check Charge Function, if the battery is
8-2-13 309 Charge board
charging, the battery LED should be on and green
8-2-14 316 Harddisk Assy 7-6-2 5-3-1,5-3-2
8-2-15 307,308 CPU Module, Memory Module 7-6-2 5-3-1,5-3-2
8-2-16 310 Left/Right Fan Assy 5-3-1,5-3-2 Air flow check 4-4-4, 4-4-5
Handle function check:
8-2-17 313 Handle Assy 1. The system can be carried with the handle;
2. The handle can rotate from +90 to -110 degree
Isolation Cart Components
8-2-18 508 Need safety test after replace the transformer
Replacement
8-3 Loading Base Image Software 5-3-1,5-3-2,5-3-7,5-3-8,5-3-9,5-3-10,5-4
FRU Leakage
Section No. Description Diagnostics Current Functional Tests
Basic Functional Checks 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10,4-3-11,4-3-12
Check LCD Test 4-3-1,4-3-2,4-3-4, Check LCD Test Pattern by
8-2-3 100 LCD Assy
Pattern Utility->Test Pattern
Check LCD Test 4-3-1,4-3-2,4-3-4, Check LCD Test Pattern by
8-2-4 105 LCD Cable
Pattern Utility->Test Pattern
4-3-1,4-3-2
Main keys function check
Mode keys (B,M,CF,PWD,Patien,Measure), system
8-2-5 200 Keyboard Assy can go to corresponding mode
Freeze: image can be frozen/unfrozen
Print key (P1,P2,P3): system should print images as
configured in Uitiliy->Connectivity->Button
4-3-1,4-3-2
Main keys function check
Mode keys (B,M,CF,PWD,Patien,Measure), system
8-2-6 203 KBD Cover Assy can go to corresponding mode
Freeze: image can be frozen/unfrozen
Print key (P1,P2,P3): system should print images as
configured in Uitiliy->Connectivity->Button
8-2-7 201 Trackball Assy 7-6-3 4-3-1,4-3-2
8-2-8 301 TMST Assy 7-7-1 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
8-2-9 302 TX64 Assy 7-7-1 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
8-2-10 303 RX64 Assy 7-7-1 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
8-2-11 304 PFPC Assy 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10,Check CWD
8-2-12 305 CWD Assy functional test refer to Basic User Manual Chapter 5
Continous Wave Doppler
4-3-1,4-3-2,Check Charge Function, if the battery is
8-2-13 309 Charge board
charging, the battery LED should be on and green
8-2-14 316 Harddisk Assy 7-6-2 4-3-1,4-3-2
8-2-15 307,308 CPU Module, Memory Module 7-6-2 4-3-1,4-3-2
8-2-16 310 Left/Right Fan Assy 4-3-1,4-3-2 Air flow check 5-4-4, 5-4-5
Handle function check:
8-2-17 313 Handle Assy 1. The system can be carried with the handle;
2. The handle can rotate from +90 to -110 degree
Isolation Cart Components
8-2-18 508 Need safety test after replace the transformer
Replacement
8-3 Loading Base Image Software 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10,4-4
FRU Leakage
Section No. Description Diagnostics Current Functional Tests
Basic Functional Checks 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10,4-3-11,4-3-12
Check LCD Test 4-3-1,4-3-2,4-3-4, Check LCD Test Pattern by
8-2-3 100 LCD Assy
Pattern Utility->Test Pattern
Check LCD Test 4-3-1,4-3-2,4-3-4, Check LCD Test Pattern by
8-2-4 105 LCD Cable
Pattern Utility->Test Pattern
4-3-1,4-3-2
Main keys function check
Mode keys (B,M,CF,PWD,Patien,Measure), system
8-2-5 200 Keyboard Assy can go to corresponding mode
Freeze: image can be frozen/unfrozen
Print key (P1,P2,P3): system should print images as
configured in Uitiliy->Connectivity->Button
4-3-1,4-3-2
Main keys function check
Mode keys (B,M,CF,PWD,Patien,Measure), system
8-2-6 203 KBD Cover Assy can go to corresponding mode
Freeze: image can be frozen/unfrozen
Print key (P1,P2,P3): system should print images as
configured in Uitiliy->Connectivity->Button
8-2-7 201 Trackball Assy 7-6-3 4-3-1,4-3-2
8-2-8 301 TMST Assy 7-7-1 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
8-2-9 302 TX64 Assy 7-7-1 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
8-2-10 303 RX64 Assy 7-7-1 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
8-2-11 304 PFPC Assy 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10,Check CWD
8-2-12 305 CWD Assy functional test refer to Basic User Manual Chapter 5
Continous Wave Doppler
4-3-1,4-3-2,Check Charge Function, if the battery is
8-2-13 309 Charge board
charging, the battery LED should be on and green
8-2-14 316 Harddisk Assy 7-6-2 4-3-1,4-3-2
8-2-15 307,308 CPU Module, Memory Module 7-6-2 4-3-1,4-3-2
8-2-16 310 Left/Right Fan Assy 4-3-1,4-3-2 Air flow check 5-4-4, 5-4-5
Handle function check:
8-2-17 313 Handle Assy 1. The system can be carried with the handle;
2. The handle can rotate from +90 to -110 degree
Isolation Cart Components
8-2-18 508 Need safety test after replace the transformer
Replacement
8-3 Loading Base Image Software 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10,4-4
FRU Leakage
Section No. Description Diagnostics Current Functional Tests
Basic Functional Checks 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10,4-3-11,4-3-12
4-3-1,4-3-2,4-3-4, Check LCD Test Pattern by
8-2-3 100 LCD Assy 7-5-3-2
Utility->Test Pattern
4-3-1,4-3-2,4-3-4, Check LCD Test Pattern by
8-2-4 101 LCD Cable 7-5-3-2
Utility->Test Pattern
8-2-5 102 Inverter and Speaker Cable 4-3-1,4-3-2,4-3-10
8-2-6 105 LOGO and Meshy Kits 4-3-10
4-3-1,4-3-2
Main keys function check
Mode keys (B,M,CF,PWD,Patien,Measure), system
can go to corresponding mode
8-2-7 200 Keyboard Assy 7-5-3-1
Freeze: image can be frozen/unfrozen
Print key (P1,P2,P3): system should print images as
configured in Uitiliy -> Advanced -> Connectivity-
>Buttons
8-2-8 201 Freeze Key Assy 7-5-3-1 4-3-1,4-3-2
8-2-9 301 MST Service Assy 7-6-2-1 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
8-2-10 302 DFP PWA Assy 7-6-2-2 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
8-2-11 303 DTX PWA Assy 7-6-2-3 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
8-2-12 304 DCNN PWA Assy 7-6-2-4 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10,4-3-12
8-2-13 305 FPC Assy 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
8-2-14 306 Harddisk Assy 7-5-2-2 4-3-1,4-3-2
8-2-15 307,308 PFU, Memory Module 7-5-2-3 4-3-1,4-3-2
8-2-16 309 PC Card Assy 4-3-1,4-3-2,4-3-4,4-3-10, PCCMA Test
8-2-17 310 DC/DC Assy 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10
8-2-18 311 Rear Fan Assy 4-3-1,4-3-2 Air flow check 5-4-6, 5-4-7
8-2-19 311 Bottom Fan Assy 4-3-1,4-3-2 Air flow check 5-4-6, 5-4-7
Handle function check:
8-2-20 312 Handle Assy 1. The system can be carried with the handle;
2. The handle can rotate from +90 to -110 degree
8-3 Trackball Roller Cleaning 7-5-3-1 4-3-1,4-3-2
FRU Leakage
Section No. Description Diagnostics Current Functional Tests
Basic Functional Checks 4-3-1,4-3-2,4-3-7,4-3-8,4-3-9,4-3-10,4-3-11,4-3-12
4-3-1,4-3-2,4-3-4, Check LCD Test Pattern by
8-2-3 100 LCD Assy 7-5-3-2
Utility->Test Pattern
4-3-1,4-3-2,4-3-4, Check LCD Test Pattern by
8-2-4 101 LCD Cable 7-5-3-2
Utility->Test Pattern
8-2-5 102 Inverter and Speaker Cable 7-5-3-2 4-3-1,4-3-2,4-3-4,4-3-10
8-2-6 105 LOGO and Meshy Kits 4-3-10
4-3-1,4-3-2
Main keys function check
Mode keys (B,M,CF,PWD,Patien,Measure), system
can go to corresponding mode
8-2-7 200 Keyboard Assy 7-5-3-1
Freeze: image can be frozen/unfrozen
Print key (P1,P2,P3): system should print images as
configured in Uitiliy -> Advanced -> Connectivity-
>Buttons
4-3-1,4-3-2
8-2-8 206 Freeze Key Assy 7-5-3-1 Press Freeze button to see if the image can be
fronzen/unfronzen
8-2-9 301 MST Service Assy 7-6-2-1 4-3-1,4-3-2,4-3-4,4-3-7,4-3-9,4-3-10
8-2-10 302 DFP PWA Assy 7-6-2-2 4-3-1,4-3-2,4-3-4,4-3-7,4-3-9,4-3-10
8-2-11 303 DTX PWA Assy 7-6-2-3 4-3-1,4-3-2,4-3-7,4-3-9
8-2-12 304 DCNN PWA Assy 7-6-2-4 4-3-1,4-3-2,4-3-4,4-3-7,4-3-9,4-3-10,4-3-12
8-2-13 305 FPC Assy 7-5-3-1/7-6-2-3 4-3-1,4-3-2,4-3-7,4-3-9
8-2-14 306 Harddisk Assy 7-5-2-2 4-3-11
7-5-2/7-5-3/7-6-
8-2-15 307,308 PFU, Memory Module 4-3-1,4-3-2,4-3-4,4-3-7,4-3-9,4-3-10
2-1/7-6-2-3
8-2-16 309 PC Card Assy 7-5-3-1/7-5-3-2 4-3-1,4-3-2,4-3-4,4-3-11
7-5-2/7-5-3/7-6- 4-3-1,4-3-2,4-3-4,4-3-7,4-3-9,4-3-10, check battery
8-2-17 310 DC/DC Assy
2-1/7-6-2-3 charge status, battery can be charged
7-5-2/7-5-3/7-6-
8-2-18 311 Rear Fan Assy 4-3-1,4-3-2,4-3-4,4-3-7,4-3-9,4-3-10,5-4-6,5-4-7
2-1/7-6-2-3
7-5-2/7-5-3/7-6-
8-2-19 311 Bottom Fan Assy 4-3-1,4-3-2,4-3-4,4-3-7,4-3-9,4-3-10,5-4-6,5-4-7
2-1/7-6-2-3
Handle function check:
8-2-20 312 Handle Assy 1. The system can be carried with the handle;
2. The handle can rotate from +90 to -110 degree
8-3 201 Trackball Roller Cleaning 7-5-3-1 4-3-1,4-3-2
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REVISION HISTORY:
3 June 17, 2009 FRU functional test matrix improvement: Add LOGIQ Book Function test matrix