E-Commerce MT - Chapter 4

HÍc trñc tuy¿n t¡i https://quizlet.com/_4hkrim

1. What are the two most important management chal- A

lenges in building a successful e-commerce pres-
ence?

A) developing a clear understanding of business ob-

jectives and knowing how to choose the right technol-
ogy to achieve those objectives
B) having an accurate understanding of your business
environment and an achievable business plan
C) building a team with the right skill sets and closely
managing the development process
D) identifying the key components of your business
plan and selecting the right software, hardware, and
infrastructure for your site

2. In order from beginning to end, the major steps in the A

SDLC are:

A) systems analysis/planning; systems design; build-

ing the system; testing; and implementation.
B) systems design; testing; building the system; and
implementation.
C) systems analysis/planning; systems design; build-
ing the system; implementation; and testing.
D) systems analysis/planning; implementation; build-
ing the system; and testing.

3. ________ are the types of information systems capa- B

bilities needed to meet business objectives.

A) Information requirements
B) System functionalities
C) System design specifications
D) Physical design specifications

4. Which of the following basic system functionalities is B

used to display goods on a Web site?

A) product database
1/8
 E-Commerce MT - Chapter 4
HÍc trñc tuy¿n t¡i https://quizlet.com/_4hkrim
B) digital catalog
C) shopping cart system
D) customer database system

5. Which system functionality must your Web site have D

in order to be able to personalize or customize a prod-
uct for a client?

A) an ad server
B) a site tracking and reporting system
C) an inventory management system
D) customer on-site tracking

6. Which of the following are the two main components A

of a systems design?

A) logical design and physical design

B) behavioral design and technological design
C) business objectives and technology requirements
D) front-end systems and back-end systems

7. Which of the following helps you engage your cus- C

tomers in a conversation?

A) shopping cart
B) product database
C) on-site blog
D) site tracking and reporting system

8. Which of the following is not one of the basic business D

objectives for an e-commerce site?

A) display goods
B) execute a transaction
C) provide production and supplier links
D) optimize system architecture

9. All of the following are basic information require- C

ments for a product database except:

2/8
 E-Commerce MT - Chapter 4
HÍc trñc tuy¿n t¡i https://quizlet.com/_4hkrim
A) product descriptions.
B) stock numbers.
C) customer ID numbers.
D) inventory levels.

10. Which of the following typically includes a data flow B

diagram to describe the flow of information for an
e-commerce site?

A) physical design
B) logical design
C) testing plan
D) co-location plan

11. Which of the following details the actual hardware D

components to be used in a system?

A) architecture plan
B) system functionalities plan
C) logical design
D) physical design

12. Which of the following verifies that the business ob- B

jectives of the system as originally conceived are in
fact working?

A) system testing
B) acceptance testing
C) unit testing
D) implementation testing

13. Which of the following involves testing a site pro- C

gram's modules one at a time?

A) system testing
B) acceptance testing
C) unit testing
D) implementation testing

14. C
3/8
 E-Commerce MT - Chapter 4
HÍc trñc tuy¿n t¡i https://quizlet.com/_4hkrim
Most of the time required to maintain an e-commerce
site is spent on:

A) debugging code.
B) responding to emergency situations.
C) general administration and making changes and
enhancements to the system.
D) changes in reports, data files, and links to backend
databases.

15. All of the following are simple steps for optimizing B

Web page content that can reduce response times
except:

A) reducing unnecessary HTML comments.

B) segmenting computer servers to perform dedicat-
ed functions.
C) using more efficient graphics.
D) avoiding unnecessary links to other pages on the
site.

16. Which of the following is the minimum system archi- B

tecture requirement for an e-commerce Web site that
processes orders?

A) single-tier architecture
B) two-tier architecture
C) three-tier architecture
D) multi-tier architecture

17. 23) All of the following offer Web site building tools D
except:

A) Weebly.
B) Google Sites.
C) WordPress.
D) Apache.

18. All of the following are major players in hosting/co-lo- B

cation/cloud services except:
4/8
 E-Commerce MT - Chapter 4
HÍc trñc tuy¿n t¡i https://quizlet.com/_4hkrim

A) GoDaddy.
B) WordPress.
C) Rackspace.
D) CenturyLink.

19. Which form of testing compares a control page with B

one that is very different?

A) template test
B) new concept test
C) funnel test
D) system test

20. A template test is a form of which type of testing? D

A) unit testing
B) system testing
C) acceptance testing
D) A/B testing

21. When using multivariate testing, if you wish to test two D

different versions of an image, a button, and a piece
of text, how many combinations will you need to test?

A) 2
B) 4
C) 6
D) 8

22. The process of comparing a Web site with that of its C

competitors in terms of response speed, quality of
layout, and design is known as:

A) split testing.
B) funnel testing.
C) benchmarking.
D) system testing.

23. B
5/8
 E-Commerce MT - Chapter 4
HÍc trñc tuy¿n t¡i https://quizlet.com/_4hkrim
Which of the following is used to process certificates
and private/public key information?

A) HTTP
B) Secure Sockets Layer/Transport Layer Security
C) File Transfer Protocol
D) data capture tools

24. Which of the following would you use to verify that D

links on Web pages are valid?

A) HTTP
B) FTP
C) data capture tools
D) site management tools

25. Which of the following type of application server mon- A

itors and controls access to a main Web server and
implements firewall protection?

A) proxy server
B) list server
C) groupware server
D) mail server

26. Which of the following technologies is used to sepa- D

rate the design and presentation of content from the
content creation process?

A) Apache web server

B) proxy server
C) shopping cart
D) CMS

27. MySQL is which of the following? A

A) open source database software

B) a scripting language embedded in HTML docu-
ments

6/8
 E-Commerce MT - Chapter 4
HÍc trñc tuy¿n t¡i https://quizlet.com/_4hkrim
C) Web server software
D) Web site analytics software

28. All of the following are basic functionality provided by B

e-commerce merchant server software except:

A) a product catalog.
B) marketing software.
C) a shopping cart.
D) credit card processing.

29. Which of the following is not an open source software A

tool?

A) WebSphere
B) Apache
C) MySQL
D) PHP

30. Which of the following is a standard that makes it pos- B

sible to access data from any application regardless
of the database and operating system software being
used?

A) CGI
B) ODBC
C) MySQL
D) HTTP

31. The term stateless refers to the fact that: B

A) no one government entity controls the Internet.

B) the server does not have to maintain an ongoing
dedicated interaction with the client computer.
C) system performance degrades as more simultane-
ous users require service.
D) Web servers may maintain multiple instances of
server software to handle requests.

32. C
7/8
 E-Commerce MT - Chapter 4
HÍc trñc tuy¿n t¡i https://quizlet.com/_4hkrim
Which of the following types of sites typically needs a
high percentage of secure pages?

A) Web services
B) customer self-service
C) trading
D) publishing/subscription

33. Which of the following is not a main factor in deter- A

mining the overall demand on an e-commerce site?

A) file sizes of Web pages being served

B) number of simultaneous users in peak periods
C) speed of legacy applications that are needed to
supply data to Web pages
D) whether content is dynamic or static

34. All of the following are steps one can take to right-size C
a Web site's hardware platform and meet demands for
service except:

A) scaling hardware vertically.

B) scaling hardware horizontally.
C) replacing static pages with dynamically generated
pages.
D) improving processing architecture.

35. All of the following are methods of improving the D

processing architecture of a Web site except:

A) separating static content from dynamic content.

B) optimizing ASP code.
C) optimizing the database schema.
D) adding Web servers.

8/8