HRM

CHAPTER 1

I. WHAT
❖ Human Resource Management
➢ Management process
○ Planning
○ Organizing
○ Staffing
○ Leading
○ Controlling
➢ Functions
○ Recruitment
○ Training
○ Performance Appraisal
○ C&B
I. WHY
II. WHO
❖ Human Resource Manager
➢ Line function
➢ Staff function
❖ Other positions
 CHAPTER 2

II. WHAT
❖ Job Description
➢ Work activities
➢ Skills
➢ Machine
➢ Job context
➢ Performance standard
❖ Job Specification
➢ Human Requirements
III. WHY
❖ Uses of Job Analysis
IV. HOW
❖ Process
➢ 6 steps
➢ Methods/ Ways to Collect information
○ Interview
▪ Advantages
▪ Disadvantages
▪ Uses
○ Observation
○ Questionnaires
○ Participant Diary
V.

VI. WRITING
❖ Job Identification
❖ Job Summary
❖ Relationships
VII. JOBLESS
❖ Job enlargement
❖ Job enrichment
❖ Job rotation
 CHAPTER 3

RECRUITMENT PROCESS
❖ Workforce planning
➢ Forecasting
o Trend analysis
o Ratio analysis
o scatter plot
o computerized forecast
o managerial judgement
❖ Build a pool of candidates
➢ Internal sources
o Succession planning
▪ Personnel replacement chart
▪ Position replacement card
▪ Qualification/ Skills inventory
➢ External sources
o Recruitment yeild pyramid
▪ advertisement
▪ employment agencies
✓ Public
✓ Private
✓ NGO
▪ college recruiting
▪ executive recuiter
▪ Referrals
▪ walk-ins
❖ Application form
❖ Test
❖ Selection Interview
 CHAPTER 4

INTERVIEW
❖ Structure
o Structured
o Unstructured
❖ Content
o Job-related
o Situational
▪ hypothetical
o Behavioral
▪ past experiences
o Stress
❖ Administer
o Individual
o sequential
o panel
o mass
o phone
o Computerized
o Web
 CHAPTER 5

ORIENTATION
TRAINING
❖ Training Process
o ADDIE
❖ Training method
o On the job
▪ Job rotation
▪ special assignment
▪ Coaching or understudy method
o Apprenticeship
o Lecture
o Programmed learning
o Vestibule
o Virtual Reality
o Behavior Modeling
o Team Training
o Internet-based training
o Computer- based training
DEVELOPMENT
❖ succession planning
❖ Development method
o Managerial On the Job
▪ Job rotation
▪ Coaching or understudy method
▪ Action learning
o Managerial Off the job
▪ case study
▪ management games
▪ executive coach
▪ role-playing
▪ in-house development center
▪ university-related program
 CHAPTER 6

PERFORMANCE APPRAISAL
❖ What
❖ Why
❖ Who
o Assessing
▪ Self-evaluation
▪ Peer- appraisal
▪ Supervisors
▪ Rating committee
▪ Subordinates
▪ 360 -degree feedback
o Feedback
▪ Direct management
❖ How
o Process
▪ 3 steps
o Method
▪ Graphic rating scale
▪ alternation ranking method
▪ paired comparision
▪ Forced distribution
▪ Critical incident
▪ Narrative form
▪ BARS
▪ MBO