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Qualitative research has a wide range of data quality challenges. Measuring the same
event several times and getting consistent findings is reliable research. It is also valid research if
measurements were taken using precise methods. According to Dixon, validity is how an
indication is used to assess a notion's inaccuracy. A study cannot be considered valid unless it is
reliable. To verify a study, researchers believe that reliability is essential. Research can be
transferred to other contexts. This paper will explore Coban's and Kasikci's article, describe the
study and show how it utilized the validity and reliability to achieve accuracy of the results.
Coban's and Kasikci's research aimed to test the psychometric features of a Turkish-
Experience with Nursing Care. Patient happiness is routinely included in health care planning
and assessment as an essential measure of service quality. However, some literature revealed
various assessments that evaluate patient satisfaction with hospitalization services in Turkey.
In the article, reliability and validity of data were achieved by ensuring that the data
collected is not distorted by returning the filled questionnaires from patients in sealed envelopes
written on top "confidential'; thus, transferability attribute. Data transfer is a problem with data
quality that alters the obtained data to suit a narrative relevant to the study's subject matter.
Therefore, Coban's and Kasikci's approach ensured reliability by securing the data enclosed in
Coban and Kasikci achieved methodological reliability and validity by ensuring that the
participants were not forced to fill the questionnaire since it was voluntary for medical and
surgery clinic patients. By forcing respondents to participate in the survey questionnaire, they
will not be in the mood of answering the questions, therefore giving incorrect answers (Mohajan,
19). The incorrectly answered questions will affect the reliability and the validity of the results.
To ensure the accuracy of the result to achieve reliability and validity, Coban's and Kasikci
compared different outcomes of the same events. For instance, during the translation of the
PPHEN Scale into both Turkish and English versions, two individuals worked independently to
translate it, and later the results were compared. They also ensured that the respondents could fill
out the questionnaire and were knowledgeable of the Turkish language. The criteria for selecting
the survey respondents were essential for their study to obtain accurately-fully filled
questionnaires than selecting people without knowledge of serving the questionnaire, which may
Finally, Coban's and Kasikci used the correct method of selecting the survey respondents
and analyzing the scale for patients. According to Spiers et al., qualitative research must be
rigorous to obtain reliability and validity. It is possible to determine the validity of a study via
measures such as internal consistency, test-retest reliability, and inter-rater reliability. At the
same time, it is also possible to determine the reliability of research through reliability measures
such as multiple data sources, competing interpretations, and logic models were all employed to
ensure the study's reliability and validity. Research investigations rely heavily on the concepts of
validity and reliability. As a result, Coban's and Kasikci got reliable and accurate findings and
used them to make conclusive ideologies. Analysis of reliability and validity in qualitative data
analysis was necessary for this topic. For this reason, a qualitative research strategy relies heavily
Coban, Gulay, and Magfiret Kasikci. "Reliability and validity of the scale of patient perception
Mohajan, Haradhan Kumar. "Two criteria for good measurements in research: Validity and
Spiers, J., Morse, J. M., Olson, K., Mayan, M., & Barrett, M. (2018). Reflection/Commentary on
160940691878823. doi:10.1177/1609406918788237