Chapter 1

Introduction to
organisations
and management

Digital Image PowerPoint to accompany:

Cover illustration © mcherevan / Shutterstock.com

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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
Slide 2
Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
 Source: The Australian.

Under the leadership of its principal Corrine McMillan, Glenala SHS has been
able to lift the aspiration levels of its students. More than one in three of the
Year 12 students in 2012 went on to tertiary education in 2013, compared with
less than one in twenty in 2010.
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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
Slide 11
Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
Slide 12
Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
 Source: © The Natural Source Pty Ltd <www.thenaturalsource.com>

Large companies such as BHP Billiton and Qantas may dominate the headlines, but the
majority of managers work in small or medium-sized organisations such as The Natural
Source.

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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
Slide 15
Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
 Source: © Courtesy of Emirates Australia.

Delivering consistent high-quality service is crucial in many industries, including

the highly competitive airline industry. Responsive, customer-focused
organisations seek employees who communicate and work well with others.

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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e
 End of Chapter

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Copyright © 2015 Pearson Australia (a division of Pearson Australia Group Pty Ltd) – 9781486006335/Robbins/Management 7/e