1.

The Business environment

Start up
1. Do the questionnaire. What kind of person are you? What’s the right job for you? Find out
with this questionnaire.

1. Me gusta trabajar en equipo

2. Ser bueno resolviendo problemas

3. Me gusta usar la tecnología

4. Me gusta ser independiente

5. Soy buena en buscar

6. Me gusta tratar con la gente

7. Soy malo trabajando bajo presión

8. Me gusta viajar y conocer gente nueva

9. Se me da bien manejar el dinero

10. No soy muy buena en organizar información

11. Soy muy creativo

2. Compare your answers with your partner.
EXAMPLE
A. I enjoy teamwork. What about you?
B. No, I don’t. I like being independent.
2. Read the texts below about Chloe and
Markus and answer the questionnaire for
them. There isn’t enough information to
answer all the questions.

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Markus is not good at teem work. She hates dealing with money

Markus likes being independent chloe likes dealing with people

He dosent like routine activites she is good at problem-solving

GRAMMAR – Present Simple

We use the Present Simple for facts

I enjoy teamwork.
My company makes furniture.
They don’t work well under pressure.

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1. Choose three jobs from A. Use phrases from B to write five sentences about each job.

EXAMPLE: A bank clerk deals with money and meets people.

A sales representative - sell products

A database administrator - organize information

A market researcher - does research

A computer operator - uses a computer

A personal assistant - makes phone calls, arranges meetings

A secretary - sends emails and letters

2. Now write sentences as in the example.

George likes working in a team, but he does´t like to do routine ativites

Stephane likes dealing with people, but he does not like dealing with money.

Lauren likes doing research, but she is not good at problem-solving

And like using technology, but he doesn´t enjoy being creative.

Rachel likes meeting new people, but she doesn´t like working under pressure.

READING
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2. Read the text and answer the questions.

1. How much time each day do UK office workers spend not working?
Abaut an hour and a half
2. What’s their most popular non-work activity?
Gossip (cotillear)
3. How much time each day do they spend using the computer for non-working activities?
14+9+3=26 minutes
4. What percentage of Italian office workers flirt in the office?
40% 4 out of 10
5. What do some employers do to reduce absenteeism in the office?
Create work places where saff can realx.
What do some employers do to make their staff happier at work?
Laughing with colleagues, socializing and having fun.

3. Work in pairs. Discuss the questions.

• Did anything in the article surprise you?

Yes, because I think that in the office not should doing this type of things.

• Do you consider these activities to be ‘time-wasting’?

No

Imagine you are the manager of a company. What would you do about these activities?

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LISTENING
1. Listen to Maria, a customer sales assistant, describing how she spends a typical day.
Underline de activities she mentions.

• Write letters • Key in data

• Send emails • Write minutes
• Do filing • Fill in forms
• Surf the Net • Send faxes
• Have meetings • Gossip
• Write reports • Make coffee
• Speak to customers • Book meeting rooms
• Arrange travel • Distribute the post
• Fill in time sheets

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2. Listen again and decide if the sentences are true (T) or false (F).

1. Maria makes a coffee before her morning meeting. T

2. In the morning she meets people from all over the world. F she meets her team and
her manager
3. She has to make a lot of phone calls in her job. T
4. She doesn’t like sending faxes because it’s boring. F she can do a bit of exercite when
she sends faxes
5. She surfs the Net five or six times during the day. F fot 5 to 10 minutes
6. She has to fill in a time sheet at the end of her day. T

Company profile
1. Discuss the following questions with a partner.

- Where does your family buy books, computers, flights, food?

- Do you buy things on the Net?
- What are the advantages and disadvantages of e-shopping?

-Ussually my family buy all this things in internet, on web sites and diferents apps
with thr mobil phone, computer etc..
-
- -Yes I buy a lot of things in the net, mobil phone’s, dress, and
diferents things.
-
- -One of the advantages of the e-shopping is that you don’t goes to any site, you can
buy in your home or in the work wtc..
- But the e-shopping also have a disadvantages, on of theys is that you can’t view the
product in fisic also you pay the cost of send and diferents things.

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2. Now read about Amazon.com. Student A and B rend the following texts and ask the
questions to your partner.
Student A’s questions:
• How many people work for
Amazon?
Over 5,000 people
• What are some of Amazon’s Key
features?
Amazon offers tailored services,
products, reviews, a secure
payment system.
• How does it manage all the data?
Amazon have incredibly powerfull
database
• Does anything ever go wrong?
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However amazon does make
mistakes, is not usually but some
times amazon have a mistake.
Student B’s questions:
• What is Amazon.com?
serveis, products and any thing
that you can buy
• What sort of things does it sell?
They both products and serveis,
these include books, Cds, DVD, and
computer games
• How many products does it have?
This amounts to tens of millions of
items
3. With your partner, read the two texts again and translate the following key terms into your
own language.

1. Range=rango
2. customer service= servicio al cliente
3. secure payment=pago seguro
4. product flow=fujo de producto
5. to update=actualizer

VOCABULARY – Numbers
1. With your partner, decide how to read these numbers in English.

513: five hundred and thirteen

2,892: two thousand eight hundread and ninety-two

2/3: two- thirds two over three

9,56: nine point fiffty six

2. Listen and write the numbers as you hear them

1. saying numbers
a. 250 ___two hundred and fitty______
b. 5789 __fivethousend seven hundred and eighy nine__
2. Saying fractions
a. ½ _a hay__________________________
b. ¾ __a third_________________________
c. 1/3 ___three quarters_________________
3. Saying decimal points
a. 3.5 ___three point five____________________
b. 15.06 __sitten point oh six___________________
c. 7.96 __seven point nine six__________________

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PRONUNCIATION – Numbers
1. Listen and circle the numbers you hear

A) one hundred and hifty thousand

B) ninety

C) hifty

D) thirteen point hive percent

E) fourteen

F) two thousaind three hudread and seventeen

SPEAKING – Meeting People

1. It’s Lisa’s first day at Alchemy Advertising. What do
you think is happening in picture 1? Can you guess the
conversation? Work with your partner.

In first picture Lisa has come to the new alchemy, and

she arrives to the recepcionary and talk with the man.
Then Lisa goes with one man and this present Lisa in the
office.

Lisa: Hi, im Lisa You call me for the work in department

of marketing.

Recepcionary: Good morning Lisa, yes but first I need

yours dates, and then the boss will take to the office.

Boss: This is Lisa is the new partner of the office and she worsk in department of marketing

A worker: Hi Lisa Welcome to the ofiice.

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WRITING – EMAIL
A friend is looking for a job in your field. Complete the following email. Explain to him/ hear
about your job (you can invent one), the company you work for, and the essential qualities
needed for the job.

Hi

I got your email this morning. Great to hear from you again. And congratulations on finishing your
diploma at last!!

You wanted some info on my job. I work for apple selling Mobile phones.

I start work at ten o´clock , my main responsibilities are controlling the personal, talking with
clients and control the products sold during the day , the best thing about this job is having a free
apple laptop!

See you soon!

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