This document discusses descriptive statistics related to perceived service quality, perceived value, transaction convenience, perceived ease of use, perceived usefulness, information quality, and customer satisfaction. It also mentions exploratory factor analysis (EFA).
This document discusses descriptive statistics related to perceived service quality, perceived value, transaction convenience, perceived ease of use, perceived usefulness, information quality, and customer satisfaction. It also mentions exploratory factor analysis (EFA).
This document discusses descriptive statistics related to perceived service quality, perceived value, transaction convenience, perceived ease of use, perceived usefulness, information quality, and customer satisfaction. It also mentions exploratory factor analysis (EFA).