A STUDY ON EFFECTIVENESS OF EMPLOYEE

ENGAGEMENT VVV.SONS EDIBLE OILES LTD

Project report submitted in partial fulfilment of the employee engagement the

awards of the Degree of

MASTER OF BUSINESS ADMINISTRATION

OF
ANNA UNIVERSITY
Chennai

Submitted by
M.MUTHURAJA.2nd MBA
(Reg.No:715220631009)

Under the guidance of

MR.HARIHARAN
ASSISTANT PROFESSORS
VIVEKANANDA INSTITUTE OF MANAGEMENT STUDIES
 COIMBATORE July 2022

BONAFIDE CERTIFICATE

This is to certify that Mr. M.MUTHURAJA (Reg.No:715220631009)is a Bonafede student of

VIVEKANANDA INSTITUTE OF MANAGEMENT, COIMBATORE has successfully
completed the project work titled on “A STUDY ON EFFECTIVENESS OF EMPLOYEE
ENGAGEMENT in partial fulfillment of the requirement of Master Of Business
Administration(MBA) Program for the academic year -2020-2022

PROJECT GUIDE PRINCIPAL & DIRECTOR

Project report was submitted and Viva-Voce held on _______________________at

VIVEKANANDA INSTITUTE OF MANAGEMENT.
 INTERNAL EXAMINER EXTERNAL EXAMINER

DECLARATION

I, M MUTHURAJA (Reg.No: (715220631009) hereby declare that the project report entitled,
“A STUDY ONEmployee engagement submitted by me to the Anna university chennai, in
partial fulfillment of the requirement for the award of degree of MASTER OF BUSINESS
ADMINISTRATION under the guidance of MR.HARIHARAN MBA., originals

. M.muthuraja
PLACE:

DATE: (Register number)

. 715220631009
ACKNOWLEDGEMENT

As an MBA student of Vivekananda Institute of management studies Vims Coimbatore have

taken up my MBA summer project in order to full fill the programming expectation. The success
and final outcome this MBA project is required lot of guidance and assistance from many
shareholders and I am extremely fortunate to have the following members who supported all the
way complete my project

I would like express my sincere guidance to our respected co doctor gunasekaran for having
provided me with best facilities and infrastructure to pursuit my post guidelines studies at Vims

I hardly thank our director doctor a valarmathi for having provided me moral support and
guidance my dooring my MBA studies and all beloved professors for having supported and
facility to complete my practical live project and studies

I owe my profound gratitude to my project guide Mr Hariharan assistant professor at vims who
took keen test my project work and guided me along till the completion of my project work by
providing all the necessary support guidance in order for me complete my project on time

I can't be carpet guide Mr Chandru assistant HR manager for giving me on opportunity to the
project work vvv& sons edible oil Ltd and provided me all support and guidance when and
where necessary for me complete my project work
I am also thankful and fortunate enough to get constant encroachment support and guidance from
all the faculty members and the support staff of beams who helpd me to successfully complete
my project work
 List of tables

SL NO LIST OF TABLES PAGE NO

1 GENDER OF THE RESPONDENCE
2 EMPLOYEE MARITAL STATUS
3 EMPLOYEES EDUCATIONAL QUALIFICATION
4 SALARY OF THE EMPLOYEES
5 EMPLOYEES ASSOCIATED WITH THE COMPANY
6 SATISFACTION LEVEL OF SALARY PROVIDED
7 PERSONAL RELATIONSHIP WITH COWORKERS
AND MANAGERS
8 EMPLOYEES CAREER ADVANCEMENT
9 SATISFACTION LEVEL OF COMPANY
10 EMPLOYEES CAREER DEVELOPMENT
11 EMPLOYEES RECOGNITION LEVEL
12 EMPLOYEES OPPORTUNITY TO WORK LEARN
AND GROW
13 EMPLOYEES DEALING WITH STRESS LEVEL
14 FREE FLOW COMUNICATION AND
SUBORDINATION
15 RATE OF MORAL COMPANY
16 INVOLVEMENT DESITION MAKING PROCESS
17 SATISFACTION LEVEL AND POSITION OF THE
COMPANY
 Content list

SL NO CONTENT LIST PAGE NO

ABSTRACT

CHAPTER - I
1.1 INTRODUCTION 1
1.2 STATEMENT OF THE PROBLEM 9
1.3 OBJECTIVES OF THE STUDY 10
1.4 SCOPE OF THE STUDY 11
1.5 LIMITATIONS OF STUDY 12
1.6 INDUSTRY PROFILE 17
1.7 COMPANY PROFILE 18

CHAPTER - II
2.1 REVIEW OF LITERATURE 19

CHAPTER – III
3.1 RESEARCH METHODOLOGY 28

CHAPTER – IV
4.1 DATA ANALYSIS AND INTERPRETATION 30

CHAPTER – V
5.1 FINDINGS 62
5.2 SUGGESTIONS 63
5.3 CONCLUSION 64
APPENDX
Introduction

Employee Engagement is a workplace approach resulting in the right conditions for all members
of an organization to give their best each day. Employee Engagement is based on trust, integrity,
a two-way commitment and communication between an organization and its members. It is an
approach that increases the chances of business success, contributing to organizational and
individual performance, productivity and well-

From an employer's point of view, employee engagement is concerned with using new measures
and initiatives to increase the positive emotional attachment felt and therefore productivity and
overall business success. An engaged workforce produces better business results, does not hop
jobs and more importantly, is an ambassador of the organization at all points of time.

Engaged employees are perceived to form a part of an organization’s brand and an engaged, happy
workforce can have a knock-on effect on customer retention, recruitment of key talent and the
ability to attract new customers in a world where a company's values are crucial to the
consumers.The definitions, as seen, focus on the employer as well as the employee. Today’s
millennial workforce is more informed, connected, willing to work given learning opportunities.

Personal growth, opportunities to learn and explore is becoming a primary driver. Equity more
than pay is a driving force. Catering to the changing needs to foster engaged employees is the need
of the house

Critics question whether employee engagement is compatible with the naturally competitive
business environment, whether positive emotional attachments result in increased productivity and
whether there is sufficient ROI on employee engagement initiatives to make them worthwhile.

Employee engagement involves the following aspects −

 The nature of the job itself.

 Whether the employee feels mentally stimulated.
 The trust and communication between the employees and the management.
 The ability of an employee to see how their own work contributes to the overall
company performance.
 The opportunity of growth within the organization.
 The level of pride an employee has about working or being associated with the
company.
The emotional connection of an employee toward the organization tends to influence his or her
behaviors and the level of effort in work related activities. The more engagement an employee has
with his or her company, the more effort they put forth.

Why is Employee Engagement So Important?

As a manager, keeping your employees engaged is perhaps the biggest challenge you face. It is
also a huge opportunity to gain long term commitment and discretionary effort from your team.
That effort will ultimately lead to higher sales and fewer mistakes.

There is more and more convincing evidence that improving employee engagement can
significantly improve the company’s performance across several key areas, such as;

 Profitability
 Productivity
 Customer Satisfaction
 Innovation
 Health and Safety
  Sickness and Absence
 Turnover and Wellbeing

But, to achieve that, your engagement efforts should be aligned with your overall business strategy.
Implementing unplanned ideas and activities that you think might help, without monitoring or
measuring their impact, is a waste of time and resources.

Business Commitment to Employee Engagement

You should be clear about “What” you want to achieve in your company, before jumping to “How”
you’re going to go about it. Your HR function is essential in defining and planning an employee
engagement strategy that aligns with your organization’s goals.

Like we pointed out in a recent article, HR has a much more strategic function within a company
and should be involved in the business planning process to ensure its profitability. Being inherently
cross-functional, the HR function has a high degree of authority in terms of managing the
employees who will ultimately execute that strategy.

Objectives

1. The first and fore most objective is to analyses employee engagement procedure, currently
followed by V.V.V &SONES EDIBLE OILES.
2. The second objective is to identify if the employees are satisfied with the current employee
engagement followed by V.V.V &SONES EDIBLE OILES (Employee satisfaction level)
3. To know the about factors that are affecting the performance of organization
Scope OF STUDY

This study speaks about the E&E process practiced by V.V.V &SONES EDIBLE OILES.
Detailed description of R & S process is studied and reported. It also analyses the employee
satisfaction levels at V.V.V &SONES EDIBLE OILES, along with the ethical practices followed
in V.V.V &SONES EDIBLE OILES. This study compares the R & S process followed by V.V.V
&SONES EDIBLE OILES with the actual/standard R & S process carried out in the organization
LIMITATION OF THE STUDY

1. As there was time constraint, limited information was collected. Employee’s busy work life can
also be the reason to collect minimal information.
2. The information collected and analysed from the employee might be biased.
3. As the research was limited to a single part of the organization, it can’t be considered as the
overall view of the employees in the organization.

INDUSTRY PROFILE: -

Edible OIL INDUSTRY IN INDIA

Climate conditions in India favour growing a variety of oilseeds. On the demand side, a
growing population and vastly varied dietary habits have ensured a thriving market for edible oil
in the country. In fact, there is a substantial demand overhang, which is expected to continue for
some years. At present, this is offset by imports that cater to almost half of the total domestic
consumption. With cheap imports threatening to cripple the domestic industry, the government is
walking a tightrope between filling the demand supply gap and the political need to keep the
domestic industry in good health, Unorganized, medium and small players domestic the industry.
India, the country imports a substantial quantity of edible oil which also works out cheaper. Allied
factors contributing to imports are the higher cost of cultivation in India and uneconomic oil
extraction systems. Oil seeds in India account for around 5.0 percent of the
Gross National Product (GNP) and 14.0 percent of the country’s area under cultivation of crops.
Caster, Groundnut, Linseed, Niger, Rapeseed, Mustard, Safflower. Sesame and sunflower are
some of the major oil seeds grown. India produces 10 percent of the world’s oil seeds, but has a
low productivity of around 850-900kg per hectare (compared to a world average of around 1100-
1350kg per hectare).
The amount of oil extracted from the seed varies with the type and quantity of seed. In many cases,
the oil recovery rate is upwards of 30.0 percent with sesame for a high 45.0 percent.

TYPES OF OIL COMMONLY IN USE IN INDIA: -

India is fortune in having a wide range of oilseeds crops grown in its different agro climate zones.
Groundnut, mustard/rapeseed, sesame, safflower, linseed, niger seed/castor are the major
traditionally cultivated oilseeds. Soya bean and sunflower have also assumed importance in recent
years. Coconut is most important amongst the plantation crops. Efforts are being made to grow oil
palm in Andhra Pradesh, Karnataka, Tamil Nadu in addition to Kerala and Andaman & Nicobar
Islands. In addition, oilseeds of tree and forest origin, which grow mostly in tribal inhabited areas,
are also a significant source of oils.

CONSUMPTION PATTERN OF EDIBLE OILS IN INDIA: -

India is a vast country and inhabitancy of several of its regions has developed specific preference
for certain oils largely depending upon the oils available in the region. For example, people in the
south and west prefer groundnut oil while those in the east and north use mustard, rapeseed oil.
Likewise, several pockets in the south have a preference for coconut and sesame oil. Inhabitants
of northern plain are basically hard fat consumers, and therefore, prefer Vanaspati, a term used to
denote a partially hydrogenated edible oil mixture. Vanaspati has an important role in our edible
oil economy.
 Its production is about 1.2 million tons annually. It has around 10% share of the edible
oil market. It has the ability to absorb a heterogeneous variety of oils, which do not generally find
direct marketing opportunities because of consumers’ preference for traditional oils such as
groundnut oil, mustard oil, sesame oil etc. For example, never oils like soya bean, sunflower, rice
bran and cottonseed and oils from oilseeds of tree and forest origin had found their way to the
edible pool largely through Vanaspati route. Of late, things have changed. Through technology
means such as refining, bleaching and deodorization, all oils have been rendered practically
colourless, odourless and tasteless, therefore, have become easily interchangeable in the kitchen,
like those of cottonseed, sunflower, palm oil or its liquid fraction (palm olein) soya bean and rice
bran. These tend to have a string and distinctive taste preferred by most traditional customers.
The share of raw oil, refined oil, and Vanaspati in the total edible oil market is
estimated at 35%, 55% and 10% respectively.
COMPANY PROFILE:

V.V.V RAJENDRAN
Founder
Idhayam Group
Company Name - V.V.V & sons edible oils limited (manufacturers of Idhayam)
Nature of business - Manufacturer
Year of establishment - 1986
Legal status of the firm - Public limited company
Company CEO - MR V.R Muthu
Headquarters - 443, Bazaar road,
Virudhunagar-626001, Tamil Nadu, India
Plant location - Virudhunagar, Villipathirii, Varalotti
Certificate - ISO9001:2000 Certificate TUVCERT in 2005
Total number of employees - Around 1500 employees
Website - www.idhayam.com

HISTORY OF IDHAYAM: -

The year was 1943. Four years before India got independence, a small independent step toward a
giant leap was made in the cooking oil industry, at Virudhunagar, a town in the south of India. The
man behind the step was V.V.Vanniaperumal who had an exemplary track record in the business
world of Tamil Nadu. He had three illustrious sons who built up the business empire in edible
sesame (Gingelly) oil as traditional family business. Their business base was constructed in the
Business town - Virudhunagar, 30 Kms from Madurai Airport.

Mr. V.V.V. Rajendran, son of Mr. V.V.Vanniaperumal was the founder of the Idhayam Group in
the year 1986. He carried forward the torch lit by Mr. Vanniaperumal with a sole objective to
deliver quantity and healthy edible oils to the people. Hands with an experience of more than 43
years he Launched sesame oil in a new consumer packing in the brand name 'Idhayam Sesame
Oil'. 'Idhayam', the name gets its origin from 'Hridhay' a Sanskrit word, which means 'heart'.
Idhayam sesame oil is a natural cooking medium. It does not affect the heart, hence the name.
Idhayam also reduces blood cholesterol. Today just the word 'Idhayam', has almost become
synonymous with Sesame Oil.
The Group was built with the main object of 'Growth with Truth and Hard Work'. 'Committed
Quality' was their key to success. Within a short span of its launch 'Idhayam' entered into millions
of homes and also into the hearts of its occupants.
After the demise of the founder of Idhayam Mr. V.V.V. Rajendran in 1994 the business onus fell
on Muthu and his able and efficient brothers Statham and Thendral. They collectively took charge
of reins of the Group following the same principles of Mr. V.V.V. Rajendran.
Quality sesame seeds are not available throughout the year. Hence good quality sesame seeds
carefully sourced from different states during different seasons in India and are pre cleaned through
a special three tier sophisticated cleaning system. Idhayam sesame oil does not froth while heating,
a proof for its purity so It can be used even for deep frying. They also have a modern auto packing
system.

Palm Jaggery which has the properties of preservative is used in the production of Idhayam sesame
oil. Palm Jaggery when added gives out a flavour making Idhayam sesame oil an excellent cooking
medium. Absence of bitter taste in Idhayam sesame oil makes it the most preferable cooking oil.
The pickle makers first preference is Idhayam oil.

Presence of linoleic acid (Essential Fatty Acid) in Idhayam sesame oil tends to make it a controller
of cholesterol. Its medicinal properties uses as principal ingredient in the preparation of Ayurvedic
drugs. It is also used for body massage. "Child Specialists at the University College of Medical
Science (UCMS), Delhi say that sesame oil is the best massage oil for babies. "People will save
money by using plain sesame oil instead of those heavily advertised baby massage oils", they said
in their report.

No artificial flavours…
No chemical so very natural
Idhayam again introduced another superior sesame oil Idhayam Delit which is manufacturer from
only export quality sesame seeds. Recipes prepared using Idhayam Delit leaves your mouth
watering.
The company sold 2,600 tonnes of oil in 1988 and 11,000 tonnes in 2000 and 12,284 tonnes in
2001. The turnover jumped from Rs.1.68 crores in 1988 to Rs.7.88 crores in 2001. The oil may be
available in countries other than India but in violating trademark rights of the rightful owner in
said country. For example in USA Idhayam brand is owned by Meenakshi Overseas LLC, New
Jersey and Idhayam group takes up all possible method to free-ride on the brand "Idhayam" in
USA.
The company started producing and marketing Mantra groundnut oil from year 2006 starting in
Tamil Nadu. It also has plans to introduce it in Kerala and Andhra Pradesh

CORE VALUES: -

Maintain customer satisfaction.

High quality
Time management
Employee friendly
PERSONNEL POLICIES: -
Dearness allowance
Night shift allowance
Medical allowance
Transfer allowance
Education allowance
Uniform allowance

PRODUCT DEVELOPMENT: -

Company is constantly doing research and development to provide our customers with high
quality, innovative products.
In 1992, cleaned sesame seeds were packed in small packs and marketed under the brand
name SAMBANTHI.
In 2001, the company launched wide varieties of Appalam (pappad) under the brand name-
DOTS in different flavors. Appalam is a popular dish of south Indians.
 In 2005, keeping the calcium content of sesame seeds in mind, the company has innovated
a new product, sweet-coated sesame seeds. This is brought into the market under the brand name-
TAHINI. TAHINI caters to the need of calcium among women and children.

In 2005, the company innovated a health care product for “oil pulling” under the brand
name – IDHAYAM WEALTH. Ayurveda recommends the process- GARGLING WITH
SESAME OIL, which increases immunity and prevents our body from many diseases

In 2006, the company started manufacture of peanut oil, a deep frying medium and
marketed under the brand name – IDHAYAM HARDIL mustard oil for northern states of India.

IDHAYAM REACH: -

Idhayam sell their products to more than 10 countries with customer base in USA, Gulf
countries, Singapore, Canada, Denmark, South Africa, Port Louis, New Zealand, Switzerland,
Mauritius and Scotland.
Over the years they had proven themselves to be the preferred supplier of edible oils.
They built long term relationship with the most reliable suppliers of raw materials in the
country, major distributors and leading retail systems in the operating markets.
In the face of the ever-changing global economy, they are dedicated to remain at the
forefront of the evolution so as to serve better to the customer. With a long-term approach to their
business goal, the company is ever receptive to market demands.
With their commitment and track record in the field, they believe that they can offer a
mutually beneficial relationship to their business partners for continued growth, well into the 21st
century.
Quality assurance activities are carried bt our well trained staff using sophisticated
equipment to ensure that their products will arrive at the customer doorstep virtually free from
defects.
They can offer all our products with their brand name or the dealer’s own private brand name, if
they prefer.

Organisational structure
PRODUCTS
IDHAYAM SESAME OIL:-

The pioneer brand from the house of India’s largest manufacturer of sesame oil. The specialty of
the product is that it is filtered sesame oil but not refined (repaired), keeping in mind the health of
the consumers. It is light on your heart too. Idhayam sesame oil is the preferred one not just for
cooking but also for massaging.

It is the favorite edible oil of 1.5 million home-makers in India. It is available in convenient packs
of 1 liter, 500 ml, 100 ml and 50 ml sachets and HDPE containers.

MANNTRA GROUNDNUT OIL:-

One of the popular products that has won the hearts of millions across India. Good for health,
Idhayam mantra groundnut oil is manufactured from the selected groundnuts, with a sole aim of
keeping in mind the health of the nation.

Groundnut oils are of great use for medicinal purpose. The oils is also known for its culinary use.
It is extensively used in the Southeast Asian cuisine. It has come into prominence owing to the
numerous health benefits it provides. Thick in texture, it leaves an oily feel on the skin. Groundnut
oil has a very light nutty aroma.

It is preferred amongst other cooking oils for its high smoke point. Groundnut oil had a high
content of palm tic acid, oleic acid, and linolenic acid. The oil contains MUFAs that lower the
level of bad cholesterol.
Also several findings by scientists and doctors have thrown light on the positive effects of using
groundnut oil. This oil keeps hale and hearty.
It is available in HDPE containers, besides one liter, 500 ml and 200ml in sachets.
Again the good news is that Idhayam mantra is filtered but not refined (repaired)
SAMBANDHI SESAME SEEDS:-

Sambandhi sesame seeds are one of the pioneer products from the house of Idhayam. This product,
a part and partial of Asian cuisine, is available in three varieties namely white, red, and black.
Sesame seeds, which add taste to the food besides its nutritional value, are available in 100gm,
50gm and 20gm. The seeds are cleaned with utmost care.
IDHAYAM WEALTH OIL PULLING: -

Sesame oil has a magic to maintain oral hygiene. Starting the day with oil pulling (using sesame
oil) works wonders. This therapy is effective in fighting bad breath and micro organisms that sit
on your mouth. Though much has been deliberated on oil pulling. Still many do not know the
concept. Interestingly, it has found its mention in Ayurveda and has been regarded for centuries as
the best way to fight tooth decay and gum diseases. A teaspoon of sesame oil should be taken in
the mouth, sipped, sucked and pulled for 20 minutes. The swished oil should not be swallowed.
“It is extensively used as a traditional Indian folk remedy to prevent tooth decay, bleeding gums
and dryness of throat and cracked lips” says Dr Sharath Asokan, a leading preventive dental
surgeon. Sesame oil has advantages that include to starting, no lingering after taste and no allergy.
It is a natural product and it is cost effective than chemical mouthwashes.
Oil pulling is a traditional method for preventive care (as per traditional Ayurveda system of
medicine). Idhayam wealth is available in 10ml sachets. Swishing 10ml of Idhayam wealth for 20
minute assures good oral health. Keeping these in mind, the Idhayam group has come out with
10ml sesame in the brand name of “Idhayam wealth” throwing immense thrust on oil pulling with
a sole aim to ensure good health of the people

Tahini, while sesame seeds coated with sugar, which are loved by children. They are available in
5gm sachets.

DOTS APPALAM:-
Idhayam Dots Appalam is the preferred snack with meal at every household. The crunchy and
munchy snack is a must in every Indian home. Made of pure and clean black gram, dots appalam
is protein rich and hygienic, and is available in convenient packs of 200gm, 150gm, and 100gm
sachets. Also they pack mini Dots Appalam, which has become a favorite TV time snack anytime
anywhere.
HARDIL MUSTARD OIL:-
The company started manufacture of peanut oil, a deep frying medium and marketed under the
brand name – IDHAYAM HARDIL mustard oil for northern states of India.

OIL CAKE

Oil cake is the solids remaining after pressing the raw materials to extract the oil.
They were mainly used for the animal feed purpose.

RAW MATERIALS: -

Red seeds
 Black seeds
White seeds
Palm jiggery
Groundnut seeds for mantra.

FUNCTIONS OF THE VARIOUS DEPARTMNETS: -

In Idhayam there are many departments working together for the organization development.
Those departments are

Facility department
Business development
Chairman secretariat
Information technology
Production department
Finance department
Purchasing department

FACILITY DEPARTMENT: -
Human resources: -
In human resources, many functions were undertaken like staff recruitment, preparing duty chart,
salary, bonus, medical allowance, increment, uniforms (including chairman) managing the leave
taken by the staffs, transfers, suspension etc.,
Staff recruitment: -
Staff recruitment process refers to the overall process of attracting, shortlisting, selecting and
appointing suitable candidates for jobs within the organization. In Idhayam the staff recruitment is
done to select the candidates for the posts to be filled in the factory, office, and also security.
The eligible candidates can apply for the jobs in Idhayam through campus drive, direct office drive,
through government etc., The selection of candidates will be done by means of direct interview
process. Salary will be fixed according to their experience by means of government norms.

Increment: -
The increment will be given to the staff according to their experience and also their performance.
Normally per year the increment would be minimum Rs 2000.
Training and development:-
The training program is done for the employees. It is aimed at improving the performance of a
particular job. Training helps for the employers to achieve the objective of the company, by
providing opportunities to all employees at all levels in an organization to acquire the requisite
knowledge.
Idhayam will give the training and development to all the staff’s. And also Idhayam will take care
of money expenditure for training. Basic topic was Individual personality traits, Business
development etc…
Controlling: -
Daily supervision will be done.
They do not allow mobiles in factories.

Promotion and Transfer: -

Promotion and transfer means shifting an employee to position in the same hierarchy. This may
be due to seniority and performance. Promotion depends upon the parameters such as seniority,
merit and suitability of the job etc.., In Idhayam the promotion is done on the basis of seniority
and performance.
Shift timings: -
SHIFTS MENS WOMENS
1ST Shift 6 am to 12 pm 6 am to 12 pm
2ND Shift 12 pm to 8 pm 12 pm to 8 pm
3RD Shift 8 pm to 6 am -
Office timing 9 am to 6 pm.

Housekeeping: -
The house keeping is a daily process. In office the house keeping staff will look and arrange the
seats, tables, fans which will leads for the smooth operation for the other staffs. It is mainly taken
care for the job satisfaction. If the seats or tables or fans etc. are not comfortable it will disturb the
staff to do their work properly. It might distract the staff’s mind. The housekeeping is team work.

Reception: -
Reception is the action or process of receiving something sent, given, or inflicted
It was the first and best approach in Idhayam.
They will receive the people with excellent approach.
At reception they will welcome the people with offering some drinks like tea, coffee, milk,
tip tea etc….
There will be a tea management team and they will check the quality of the drinks daily.
At reception they will receive the posts or couriers and enter it in the entry book and they
will dispatch to the respected departments.
At reception they will record the staff’s entry, visitor’s entry etc…
Building up keeping and office stationery: -
They will take care of building works
They will take care of water filters and repairs
Daily cleaning will be done.
Material purchase and sales also taken care Stock maintenance will be taken care.
Legal activities: -
They will handle Labour cases
They will handle the Criminal case, civil case etc… in both office and factories.

CSR activities: -
Idhayam were taking care of staff’s children study fee. They will offer average amount for
the study fees to the staff’s children.
And also they will offer some money for the high scoring students for their higher studies.
Idhayam were doing many awareness programs like blood donation camp, eye donation
camp, etc.

Other activities: -
Idhayam was member in the many clubs like rotary club, JC club etc…. Idhayam will take
care of all arrangement of any special programs that was conducted by those clubs.
Idhayam chairman was the secretary for the chamber and industries club, in that many
programs will be conducted and they will do all the arrangements for all that programs.
In Idhayam office there is a library. That library contains all types of books.
All the staffs will use those books.

BUSINESS DEVELOPMENT:-
All over the India Idhayam had 300 distributors (approx.).
 In Virudhunagar around 67 distributors were there.
In Salem around 72 distributors were there.
In Chennai around 40 distributors were there.
In Madurai around 25 distributors were there.
Sales mix: -
4 P’S are
Product
Price
Place
Promotion

PRODUCT
The products manufactured in HRPL are,
Idhayam sesame oil
Mantra groundnut oil
Sambandhi sesame seeds
Idhayam wealth oil pulling
Tahini sweetened sesame seeds
Dots appalam
Hardil mustard oil
Oil cake
PRICE
All the products are priced according to their volume. The affordable and competitive price is
being fixed for the customers.
PLACE
Idhayam sells their product to all over the India especially more sales in Tamil Nadu. Idhayam
exports their products to various countries like USA, Singapore, Australia, UK, and also Gulf
through direct export.
PROMOTION: -
The promotion is according to the volume of the products like cash discounts and other offers. And
also through advertisements, posters etc…
Exports: -
Idhayam exports their products to various countries like USA,
Singapore, Australia, UK, and also Gulf through direct export.
The price of the Idhayam products for foreign trade can be changed according to the India
price only (monthly).
Idhayam will get the orders through mails only.
ORDERS QUOTATION AMOUNT GOODS
RECEIVE DELIVERY
I
n USA the quality checks will be more, Idhayam product will gets pass all those quality
checks because Idhayam concentrate more on their quality.
As per government norms the free fatty acid should be only 4%. But Idhayam has only
1.5% in all the products.
Foreign importers name will be printed in the label of all the products.
Distribution channel:-
The company has a well-structured distribution channel, which is more essential in the
process of delivery of the product to the customer at the right time.
Idhayam do not do direct retailing to the customer

MANUFACTURING DISTRIBUTORS RETAILER. customer

Idhayam sells their product only 15% in other countries.

Remaining 85% sales in India.
Last 4 months Idhayam sesame seeds sales were 1400KL.
 Last 4 months Idhayam mantra oil sales were 379KL.
Promotions: -
Big buyer scheme – In malls or department stores, the buyer who buys the product for
higher price the Idhayam will offer free Idhayam product to that Big buyer.
Advertisements – Book promotions, Posters at Metro train stations, shops, roads etc…
For export promotions the Idhayam will conduct the Exhibition at once in a year in foreign
countries.
Recently they were not using television advertisements for their promotions.
Sales setup team: -

MANAGER

CO-ORDINATOR

REPRESENTATIVE

CHAIRMAN SECRETARIAT: -
The main function of this department was to make responses to the chairman’s mail, letter
etc. Through directly response or make responses after the discussion with the chairman.
There will not be any stereotype work.
This department will manage or arrange the travels for the chairman.
This department will be taking care of the lecture speech by the chairman. The chairman
will give his lecture speech in college competition or marriage functions etc…. The topic would
be any motivational topic or business mantra etc…. in marriage the topics would be some general
advises.
This department staff’s should know the functions of all the departments, and should have
good verbal communication.
INFORMATION TECHNOLOGY: -
Idhayam is using ERP system for their operations.
Enterprise resource planning is the integrated management of core business processes,
often in real-time and mediated by software and technology. It is the process where a company,
often a manufacturer, manages and integrates the important parts of its business. An ERP
management information system integrates areas such as planning, purchasing, inventory, sales,
marketing, finance and human resources.

The ERP is used for-

It is mainly used for account maintaining on tax purpose, government legal purpose,
company needs etc.
The customer list will be checked daily.
It is used for cost analysis purpose which will reduce the cost of expenditure.
It will simplify the accounting methods.
It is user friendly.
Time will be reduced.

PRODUCTION DEPARTMENT: -
There are three Idhayam VVV oil plants situated at Villipathri, Varalotti, and
Virudhunagar.
Idhayam sesame oil is manufactured in Virudhunagar plant and Villipathri plant.
Idhayam mantra is manufactured in Varalotti plant.
All three plants were having the same basic functions of production.
 At first the raw material will be unloaded at factory.
Before unloading the materials will be checked for quality.
After getting pass then the raw material will be sent to cleaning section
At cleaning section, the dust or unwanted waste will get removed from the raw material
with the help of Buhler composite system of machine. In this section also quality check is done.
After the cleaning and quality check the material is sent to the crushing section.
In crushing section, the material is crushed along with the palm jiggery.
The oil and the oil cake are separated at filtering. Quality check also done here.
After that the oil is packed at the packing section.

FINANCE DEPARTMENT: -
The finance department is like a blood of every organization.
All the activities have to be performed by using the funds only. For those activities, this
department only allocates the funds to each and every department.
Here finance manager manages the day to day activities by managing the raw materials,
wages etc..
They will analysis those items and allocates the resources according to their requirements.
In Idhayam all the transaction is fully online and few cheques are allowed.
 Idhayam deals all the transaction through HDFS bank, SBI bank and TMB. Mainly they
use major transaction through HDFS bank.
SBI account is mainly used for the payments on RDO OFFICE, Building buying etc.. it is
mainly used for government payment

No cash transaction is allowed.

Few cheques payments are also allowed
For each and every purchasing and transaction the bill is required, even for a pin purchase.
For each and every transaction UPR no and reference no will be sent through message
through email or mobile number to the parties.
Tax will be included for all the payments.
For export transaction Idhayam use EEFC account for the foreign exchanges.
All the bill documents will be sent to the RBI for clearance.

PURCHASING DEPARTMENT: -

The main raw material purchase was sesame seeds, groundnut seeds and Palm jiggery.
Mostly direct buying is done for purchasing, few dealers purchasing and committee
purchase is also done.
Main purchase is done in Tamil Nadu because the quality of the sesame seeds is high and
but cost also high.
In Tamil Nadu the purchase will be done mostly on March – June.
Inside Tamil Nadu the direct purchasing done in Thirukovilur, Jayamkondan, Muthur,
Trichy, Thiruchendur. Committee purchase is done in
Virudhachalam, Thindivanam, Ulundurpet etc…
 Other state purchase only through dealers mainly done in Andhra Pradesh, Karnataka,
Gujarat, Rajasthan. Sometimes in Assam, West Bengal and Kolkata. Rarely in Maharashtra, New
Delhi, Madhya Pradesh and Uttar Pradesh.
In Andhra Pradesh and Karnataka, the purchase will be done mostly on July – October.
In North India the purchase will be done mostly on Nov – Feb.
The quantity of the single bag purchase will be 75kg, 74kg, and 80kg. Rarely 50kg.
Quality check will be done for each and every raw material purchase in factory.
If the raw material does not get pass through in all those quality check, they will return the
material back. And also, the dealer will get more incentive for good raw materials.
There won’t be any stop in the production process due to scarcity of raw materials.

FACTORY:-
There are three Idhayam VVV oil plants situated at Villipathri, Varalotti, and
Virudhunagar.
Idhayam sesame oil is manufactured in Virudhunagar plant and Villipathri plant.
Idhayam mantra is manufactured in Varalotti plant.
All three plants were having the same basic functions of production.

UNLOADING: -

The raw materials will be unloaded in the godown.

The sample seeds were taken and the lab test will be conducted to check the quality of the
seeds.
The three bags of the raw materials randomly selected and the sample cleaning process will
be done.
After that cleaning crushing also be done.
With that crushed oil the lab test will be conducted to know about the quantity of the fatty
acid which should be below 1.5%.
After that only the remaining bags will be sent to main production process.
CLEANING SECTION: -

GODOWN

SEIVING MSECTIOS

ASPIRATOR MACHINE

MAGNETIC SUPPLIER
/.
DESTRYER

ROLLAR BOX

PACKING
The seeds bag will be taken randomly from the godown and it will be poured into the
Buhler composite system sieving machine for the removing of unwanted material like sand, stone,
etc…
The Sieving machine has three layers.
After the Sieving machine the seeds were sent to the Aspirator.
In that Aspirator the imperfectly matured seeds were removed by using the suction process.
After that the seeds were sent to the Magnetic supplier
In that all the steel materials will gets removed in that seeds.
After that the seeds were sent to the Destroyer. In that the remaining wastes will gets
removed.
After that the seeds moved to Roller box
And then the cleaned seeds were packed in the bags.
Lab test also be done.
Per bag – 75Kg of seeds.
CRUSHING SECTION: -
After the cleaning process the seed bags were taken and poured into the crushing machine
along with the palm jiggery
For every 75Kg of seeds 1.5Kg of palm jiggery were added
In that crushing machine steam is created which will use to crush the seeds
Two times the seeds were crushed
After crushing the oil will poured into the underground tank. And the oil cake will also
comes out separately.
After that the oil is sent for filter.
After the filter process the oil is sent to overhead tanks and then to centrifuge filter.
After that the oil is sent to the package section through pipes.
At each and every stage the quality check will be done to get high quality outcome.
PACKAGE SECTION: -
From the overhead tank the oil will move to the various sub tanks of each packing machine.
Then the oil packing machine pack the oil in various packets and also those sachets were packed
into the box and it will sent to the godown

SWOT ANALYSIS: -
Strength
Idhayam has a strong brand name.
Qualified and dedicated workers in the organization.
Idhayam has a good reputation among the customers. That means the product is used by
1.5 million house wives all over the world.
Quality of products – the products of Idhayam possesses high quality.
Innovative product range – they have wide varieties of products.
Weaknesses
At present they are not doing any TV ads for their promotions this might affect the reach
of the product to the customer.
They do not have direct contact with their consumer this might also be a weakness.
Opportunities: -
 Groundnut oil is more widely used than sesame oil as there is high potential for groundnut
oil in the market. E.g.:- more people of Southern India use groundnut oil.
Oil pulling concept- Idhayam wealth a product of Idhayam is an easy to procure and use,
sesame oil sachet of 10ml specially made for oil pulling. Oil pulling using sesame oil would help
to control diabetes, asthma, blood pressure etc., and would induce peaceful sleep at night.
Threats: -
Government intervention in the pricing of the product.
Rural employment guarantee scheme of the government will make the labour bill high.
The main learning from this Internship was in the sales department.
They taught me several things about how to sell the product by explaining in words and
also practically explained.
I met Mr. Senthil Kumar who was working as a distributor in Idhayam. He does not know
to speak English fluently but he compromises the customer who is speaking in English frequently
by trying to speak in English. This taught me how to sell the product even if we are week in some
things.
This helps me to finish my project successfully.
I made 10 customers to buy Idhayam Oil Pulling product and made 6000 Rs worth sale in
one month. This was a new experience for me to learn in marketing.
Other than the project in sales department they asked me to fill the details of the customer
in Excel.
Myself along with the other two employees filled the customer details in excel
Distributors will sent those customer details through Emails, directly etc…..
We will fill the details and sent to the finance department and also to dispatching unit to
distribute the product to the customer at time.
In Business development department they asked me to go along with the representative for
the shop posters.
I visited more than 11 shops in two days.

LITERATURE REVIEW
RACHANA C [January 2019]
Recruitment & selection is a process that enables us to manage and lead people in our organization.
It is helps to know the capacity of the organisation to take part in few key events. It also helps in
understanding the workforce sources in an organization, in order to understand the competitive
advantages.
Although all employees won’t engage, it is proved that most of the employees utilise this methods
and process. Managers usually won’t encourage employees for discussion and the problem arises
here. Employees are blamed for the failures in the process, instead of knowing the weakness in the
techniques, methodology, practices and the process which has errors. All the errors are not because
of the methods, few are due to the human errors and decisions.
It actually depends on the new candidate hired, their potentiality and their effectiveness in aiming
for the organizational goal. Reduces Labour Turnover & Better Employee Morale are effective
results of R & S process. Ineffective recruitment is loss to both candidate and the organization, as
it is waste of time and money (The employee might leave the organization).
process involves valid practices in reality. Generally, Managers wait for the feedback from their
sub-ordinates (Line Managers) to have an idea about incubation period and procedures to find out
the mistakes and rectify it. Most of the firm do not consider labour turnover. Selection process
follows traditional methods which consist of interviewing, testing, assessment, application forms,
references and few more. Selection process has both its merits and demerits. The best Selection
technique is the one which has effective reliability and validity.

JOY O EKWOABA, UGOCHUKWU U IKEIJE, UMUDIKENDUBUSIUFOMA [2015]

It explores the utilization of Fidelity Bank for the R & S process for convergence for exploring its
effects of organization. When a survey was conducted many enlisted factors came out and
uncovered choice criteria was out, which made an impact on the capital of the organization and
also on association executive. As many difficulties solved by the association executive, the R & S
criteria become stronger and better, utilising all resources in the organization.
Ms.G. KARTHIGA, Dr. R. KARTHI AND Ms.P. BALAISHWARYA [April 2015]
Recruitment is the process of identifying and searching potential workers and enhancing their skills
and empowering their employments. Determination is the key factor, through which the
organization classify their employees.

Dr. SALITHA JARDAT [2014]

The key factor that drives the Human Resources is R & S process, which has inspired many
associates. For better conclusive results, productive recruitment and selection are used.

Research Methodology:

Research design
Research-Design is a process in which information is collected and analysed, so as to provide
solutions for the problem. It is a method used to find solutions for questions asked in research.
There are 4-types of Research Design, namely:
1. Descriptive Research Methodology,
2. Correlational Research Methodology and
3. Experimental Research Methodology.
4. Causal- Comparative Research Methodology.
Research Methodology is systematic method which is used to collect information about a
particular topic and to do detailed study on that topic. Currently we are using descriptive research
methodology for this study.

Sample Size
Sample Size is number of respondents or people selected from a population to collect
data/samples for computing in the research. The sample size for this study is 80.
Sampling-Technique
Sampling-Techniques is the process by which the sample for the research or study is selected.
This helps in selecting a group for the survey, as it is difficult to do the survey for the entire
world’s population. Various types of sampling techniques are there and they are mentioned
below:
1. Simple Random Sampling-Techniques,
2. Systematic Sampling-Techniques,
3. Clustered Sampling-Techniques,
4. Quote Sampling-Techniques,
Data Collection
Questionnaires is the primary data collection source and through articles, books and company
website Secondary data collection has been carried out.
Research tool
Research tool is an instrument or means through which the research is carried out, for example,
Surveys, Questionnaires, etc. Chi-Square test is the research tool used in the study.

DIFFERENCE BETWEEN GENDER AND SATISFACTION LEVEL OF EMPLOYEES

Independent Samples Test

Levene's Test t-test for Equality of Means
for Equality of
Variances

F Sig. t df Sig. Mean Std. Error 95% Confidence

(2- Difference Difference Interval of the
tailed) Difference

Lower Upper

Equal 4.864 .030 .940 98 .349 .11046 .11747 - .34358

variances .12265
Satisfaction
assumed
level of the
Equal 1.010 29.609 .321 .11046 .10935 - .33391
Company
variances not .11299
assumed
Interpretation:
H0: There is no significant difference between Gender and Satisfaction level of employees
H1: There is a significant difference between Gender and Satisfaction level of employees

From the above table shows that p value is 0.030. Here p – value is lesser than the 0.05. So we
reject the null hypothesis. As we can conclude there is a significant difference between the
variables of Gender and Overall satisfaction level of employees.

Marital Status
Frequenc Percent Valid Cumulative
y Percent Percent
married 63 63.0 63.0 63.0
Valid unmarried 37 37.0 37.0 100.0
Total 100 100.0 100.0

Interpretation

HO: there is no scientific difference between marital status level of employees

H1 there is scientific difference between medial status level of employees

from the above table source that p value 63.0 here p value 37.0 greater than 100.0

So so we reject null hypothesis secluded there is scientificant difference between variable

marital level of statistication
 Educational qualification

Frequenc Percent Valid Cumulative

y Percent Percent
upto 12th 25 25.0 25.0 25.0
diplamo 56 56.0 56.0 81.0
ug 17 17.0 17.0 98.0
Valid pg 2 2.0 2.0 100.0

Total 100 100.0 100.0

Interpretation
HO: there is no scientific and difference between educational qualification level of
employees
 H1: where is scienti difference between education qualification level of employees from
the above table source that p value 25.0 here we value greater than 98.0 so we reject null
hypothesis control there is no scientific ant difference between education qualification

Salary of the employee

Frequenc Percent Valid Cumulative
y Percent Percent
20000- 62 62.0 62.0 62.0
30000
Valid 30000above 38 38.0 38.0 100.0

Total 100 100.0 100.0

Interpretation
Ho : there is no scientific and difference between salary of employee level of employees
H1: there is science second difference between salary of employees from the above table
source that p value 38.0 greater than 62.0 so we rejected naal hypothesis can conclude there is
scientific and difference between variable salary of employees
 Associated with the company

Frequency Percent Valid Cumulative

Percent Percent

5 5.0 5.0 5.0

before 6month

Valid 6month-4years 81 81.0 81.0 86.0

4years-8years 11 11.0 11.0 97.0
12yearsabove 3 3.0 3.0 100.0
Total 100 100.0 100.0

Interpretation
HO: there is no scientific and difference between associated of the company level of
employees
H1: there is scientific difference between associated company level of employees from the
above table source that p value 5.0 lesser than 3.0 so we reject as we can conclude there is
scientific reference between associated company
 Satisfaction level of salary provided
Frequenc Percent Valid Cumulative
y Percent Percent

satisfied 4 4.0 4.0 4.0

netural 92 92.0 92.0 96.0
Valid
unsatisfied 4 4.0 4.0 100.0
Total 100 100.0 100.0
Interpretation
HO: there is no scientific and difference between satisfaction level of salary provide
employees
H1: where is scientific and difference between satisfaction rever off salary provide level
of employee from the above table source that p value 4.0 equal to 4.0 show me reject as we can
unclude there is scientific and difference between satisfaction level of salary provide
 Personal relationship with co-workers and managers
Frequency Percent Valid Percent Cumulative
Percent

satisfied 5 5.0 5.0 5.0

neturel 93 93.0 93.0 98.0
Valid dissatisfied 2 2.0 2.0 100.0

Total 100 100.0 100.0

Interpretation
HO: there is no scientific and relationship with co worker and manager
Level of employees
H1 there scientificant difference between personal relationship with overker level of
employees from the above table so that p value 5.0 lesser than 2.0 so we rejected include there is
scientific and difference between personal relationship with co workers’
 Career advancement
Frequenc Percent Valid Cumulative
y Percent Percent

yes 17 17.0 17.0 17.0

no 80 80.0 80.0 97.0
Valid
3.00 3 3.0 3.0 100.0
Total 100 100.0 100.0
Interpretation
HO : there is no scientific and difference between career advancement
H1: there is scientific difference between career advancement level of employees from the
above table source that p value 3.0 greater than 17.0 so we rejected null hypothesis can conclude
there is scientific and difference between variable career development
 Satisfactuion level of working condition
Frequenc Percent Valid Cumulative
y Percent Percent
satisfied 26 26.0 26.0 26.0
Valid netural 74 74.0 74.0 100.0
Total 100 100.0 100.0
 Career development
Frequenc Percent Valid Cumulative
y Percent Percent
yes 26 26.0 26.0 26.0
Valid no 74 74.0 74.0 100.0
Total 100 100.0 100.0

Interpretation
Ho: there is no scientific and difference between career development
H1: there is scientific and difference between career development level of employees
from the above table source that p value 26.0 greater than 74.0 so we reject control there is
scientific and difference between variable period development
 Recognition Level
Frequenc Percent Valid Cumulative
y Percent Percent
most 23 23.0 23.0 23.0
frequantly
Valid frequantly 76 76.0 76.0 99.0
sometimes 1 1.0 1.0 100.0
Total 100 100.0 100.0

Interpretation
Ho: there is no scientific and difference between recognition level of employees
H1: there is scientific difference between recognition level of employees from the above
table source that p value 23.0 lesser 1.0 so we rejected conclude there is scientific and difference
between variable recognition level
 Opportunity at work to learn and grow
Frequenc Percent Valid Cumulative
y Percent Percent
yes 73 73.0 73.0 73.0
Valid no 27 27.0 27.0 100.0
Total 100 100.0 100.0
Interpretation
HO: there is no scientific and difference between opportunity at work to learn and grow
level of employees
H1: no scientific and difference between opportunity at work to learn and grow from the
above table source that p value 73.0 lesser than 27.9 so we reject control there is difference
between variable opportunity at land and grow
 Dealing with Stress Level
Frequenc Percent Valid Cumulative
y Percent Percent
absolutely 92 92.0 92.0 92.0
certion 8 8.0 8.0 100.0
Valid
extent
Total 100 100.0 100.0
Interpretation
HO: there is no scientific and difference between during with stress level
H1: there is scientific difference between dealing with stress level of employees from the
above table source that p value 8.0 greater than 92.0 so we reject as we can control there is
scientific difference between arrival dealing with stress level of employees
 Free flow Communication, co-ordination, supervision and
subordination
Frequenc Percent Valid Cumulative
y Percent Percent
yes 46 46.0 46.0 46.0
Valid no 54 54.0 54.0 100.0
Total 100 100.0 100.0

Interpretation
 Ho: please no scientific and difference between free flow communication supervision and
subordination
H1:there is scientificant difference between three flow communication coordination
supervision and subordination of level of employees from the table source that p value 46.0
greater than 54.0 so we reject all hypothesis as we can conclude there is scientific difference
between variable communication coordination and subordination
 Rate of Moral of Company
Frequenc Percent Valid Cumulative
y Percent Percent
veryhig 18 18.0 18.0 18.0
h
Valid high 78 78.0 78.0 96.0
low 4 4.0 4.0 100.0
Total 100 100.0 100.0

Interpretation
Ho: there is no scientific and difference between rate of model company
H1 : where is scientific difference between rate of model company level of employees from
the above table source that p value 4.0 greater than 18.0 so we reject offices conclude where is
scientificant difference between variable rate of moral of company
 Involvement in decision making process
Frequenc Percent Valid Cumulative
y Percent Percent
most 14 14.0 14.0 14.0
frequantly
Valid
frequantly 86 86.0 86.0 100.0
Total 100 100.0 100.0
Interpretation
 Ho: There is no scientific in difference between involvement and decision making
process
H1: there is scientific difference between environment decision making process from the
above table source that p value 14.0 greater than 86.0 reject as we can conclude there is scientific
and difference between decision making process
 CORRELATION BETWEEN SATISFACTION OF POSITION OF COMPANY AND
SATISFACTION LEVEL OF THE COMPANY

Correlations

Satisfaction on Satisfaction
position of level of the
company Company

Pearson Correlation 1 -.019

Satisfaction on position of
Sig. (2-tailed) .848
company
N 100 100
Pearson Correlation -.019 1
Satisfaction level of the
Sig. (2-tailed) .848
Company
N 100 100

INTERPRETATION

H0: There is no significant relationship between the Satisfaction on position of company and
Satisfaction level of the Company

H1: There is a significant relationship between the Satisfaction on position of company and
Satisfaction level of the Company

From the above table shows that p-value is 0.848 and standard alpha value is 0.05.
Here we have p – value is greater than standard alpha value. So we accept the Null
hypothesis. So there is no significant relationship between the Satisfaction on
position of company and Satisfaction level of the Company.
A study on effectiveness of employee engagement in

vvv& sons Edible oil limited

Questionnaire

1) Name. _______________________

2) Gender

Male

Female

3) Marital status

Married

Un married

4) Educational qualification

A) Upto 12th

B) diploma

C) UG

D) PG

E) professional
5) Age of the employee between?

a) 20-25

b) 25-30

c) 30-40

d) 40-50

6) Between employee income?

A) 4000-10000

B) 10000-20000

C) 20000-30000

D) 30000 above

7) How long is associated with the company?

A) Before 6 month

B) 6month -4 yrs

C) 4yrs-8yrs

d) 12 yrs above

8) Are you satisfied with the pay structure of your company?

A) externally satisfied

B) Satisfied

C) Neutral

D) Dis satisfied

9) How you are in a personal relationship with your co-workers and manager?

A) externally satisfied

B) satisfied

C) neutral
 D) dissatisfied

10) Do you have clear path of career advancement?

A)Yes B) No

11) Do you find working condition of your company ?

A) externally satisfied

B) satisfied

C) neutral

D) Dissatisfied

12) Do you find this organisation as a better place for your career development?

A) yes B) No

13) How often your achievements are recognized?

A)most frequently

B)frequently

C) sometimes

D) rarely

14) How much are you satisfied with the position of your company?

A) Highly Satisfied.

B) Satisfied

C) neutral

D) dissatisfied

15) Does your organization provide ample resources and opportunities at work to learn and
grow?

A)yes B) No

16) What would be your primary reason for leaving of the company?
A) benefits and salary

B) better shop opportunity else where

C) working condition

D) job expectation

17) Is there free flow communication and good coordination among supervision and
subordination?

A) yes B) No

18) Would you rate the moral your company?

A) very high

B) high

C)low

D) very low

19) Does the company involves the employees decision making process?

A) Most frequently

B) Frequently

C) Sometimes

D) Rarely

20) Are you satisfied with your company?

A) Satisfied

B) Neutral

C) Dis satisfied

D) Highly dis satisfied

SUGGESTIONS

1. The organization should follow Internal Sources of Recruitment for retaining the talented
employees in the company and promoting them for higher positions. Internal Sources of
Recruitment also helps in motivating the employees in the organization.

2. More chances for new talents should be provide without considering their experience of
working.

3. Work life balance of the employees can be improved. As working hours are more and the
employee will not be spending quality time with family& friends.

4. The organization can use more Advertisement Media for increasing their business and it
also helps to compete with the competitors.

Few changes in R & S process will enhance business of the company (Ethical Changes)

CONCLUSION
Managing the organization is capable by the R & S process. It will also help in leading company.
It’s a competitive benefit for increasing the workforce of company. It helps in classifying and
managing different levels, so as to avoid conflicts in the organization.

Utilisation of Fair, valid and reliable R & S process helps in improving the business by the point
view of market. This process helps in decision making in critical situations. To know the employee
satisfaction levels R & S process can be used. Motivational & encouraging activities can be
conducted to enhance the skills of the employee. Identifying the strengths and weakness of the
employee is very essential for organizational growth, as it will inversely affect the overall
performance of the organization. Training facilities will be provided to the candidates based on it.
Few changes in the R & S process can help company to grow. Talented employees are retained
and new talents are found for the job to reach the goal. Effective R & S process helps to decrease
employee turnover in the organization. Recruitment process requires certain attempts and cost for
it to be successful. It also helps to boost the morale of the

employee. It improves the communication internally within the organization. Selection tools
included assessment, testing, etc. It determines the validity and reliability of the company.

Above study, says many people working in company are quite happy with the R & S practiced by
company