Customer Life-cycle Manager eee enn Customer-facing role to execute the engagement and drive to partner hand-off, provides initial face/voice to the customer and brings in specialists as needad, Job description Be te fist. coniat point for many cestomers, delve a strong it impression and set ‘he feundaton for long tem custome latonship (Guairback sales fom led fe purchase, be the main pont of contac fr Mcosof tuclomor, leading th salbs satay. overcoming cbjocions and negotiating success Engage wy mal and medium buinesses actos Indus, oampary szes and yes tordetrmine ter neces and deny opporunies to Sl ele ead ith Wirosos leading coud technologies (Obsess over Mics’ customers and prospects to deliver a waié-clas customer ngagement axperlence Secure customer wins for Microsoft Cloud: Maximize up-sel and cross-el opporturiies Callaborating with Soluton Spedalits Poston conptiiveoflrings and solulons nthe context of customer needs and experences| Demonstrate verbal ain wring how customers can cplur value and envision ee ‘ature wih icrosof ocinoogies Elecively un prospects and qualified leads into opportunities and revenue pipeline by ‘ering them tough diferent esteria'2 ANT (budget author need an tmlna) “ndereste 3 Oppanos por ron, alain hig ly acy, mimo “6090 iviesiey Leverage socal vga, video, chal. phone and demonstration environments to ‘ffectvaly reach, el o and manage Mieco customers Cotes! feedback Fem customers and arcuate back othe busines: ‘Volos of fustomer Skills needed ‘4yeordegres prefered 2.3 years sales experience wth a proven wack record of success * Family wh medem sales techniques and tools a bonus. indudng experience from real als, corporate inthis, or garoproncuial powcr + Expetence working with oseing Acie, Offce 365, Dynants 385 or siiar solaios prefered + Saleicustomer sence elaionship background, telephone experience prefered ‘selistatr wih track ecard of oustanding perfomance and achieving goals Seng = Sen nerpersanal sills exeallrt ral etn and verbal communications xs Ability lo successuly communicate with cotacs Va the phone, eal video and fossriaions i kredge of he IT indy ul the capac ola and tan ‘owed about ndbdual praduta and business slvionsqucy and accurately ‘Achievement and success-iven personally, mated by performance rewards fr ‘xceedng annual sles goae rough ategc sles leadership and dong crocs thsines coloration + Sal'ime management las and ality to work independent or under supervision aha high evel neg Exporionce using Nicroeat Otic Suita applications Passion for dowd technologies and changing the word SS arceeeee Eng Intrmacate or Flat (verbal and witen) {Supported market Fluent or Native (vtbal and writer)