TREBILLO, JOHN CARLO M.

114 Barracuda Avenue

Galveston Texas 77550
Contact No: 409-789-8103
Email: jctrebillo@yahoo.com

OBJECTIVE: Excel my chosen field of interest and Endeavor

Working Experience:

September 25, 2019 – December 20, 2019

Teleperformance Fairview Quezon City

Position: Technical Support Representative

Responsibilities:

 Resolve customer complaints via phone, email, mail, or social media.

Use telephones to reach out to customers and verify account
information. Greet customers warmly and ascertain problem or reason
for calling. Assist with placement of orders, refunds, or exchange

March 15, 2018 – 2019

Curbside Vape Shop Deparo Caloocan City

Position: Owner

 Handles all transactions of the business.

February 18, 2015 – March 09, 2017

Winebos Restaurant – Singapore

Position: Waiter
Responsibilities:

 Responsible for taking orders and serving the ordered foods

of the customers.

February 2014 – 2019

dotGP Internet Cafe San Jose Del Monte Bulacan

Position: Technical Support

Responsibilities:

 Providing Computer Maintenance and PC Troubleshooting

June 10, 2013 - December 15, 2013
Transcom Epifanio de los Santos Avenue Ortigas Pasig City

Position: Customer Service Representative

Responsibilities:

 Resolve customer complaints via phone, email, mail, or social media.

Use telephones to reach out to customers and verify account
information. Greet customers warmly and ascertain problem or reason
for calling. Assist with placement of orders, refunds, or exchanges.

March 14, 2011 / Oct 3, 2012

Spectrum Icontek 23
Dona Rosario Novaliches, Quezon City, Philippines

Position: Encoder and I.T Support

Responsibilities:

 Encode all transactions and information about the business.

 Software, Hardware, Network Support.

2008
Jobs DB (Summer Job)

Position: I.T Staff

Responsibilities:

 Feed the applicants resume to the database.

 Assisting applicants if they have question.
 Create a specific card for each applicant that they can use in any jobs fair
organize by JobsDB.

EDUCATIONAL BACKGROUND:

College 2013
Advanced Diploma in Information Technology
Informatics Institute
Fairview Quezon City Philippines

2007
Bachelor of Science in Nursing
United Doctors Medical Center
3rd year/1st semester

Secondary
2004
St. Clare College of Caloocan
Almar, Caloocan City Philippines
SEMINARS AND TRAININGS ATTENDED:

 December 2011 Certified Cisco Network Associate

 February 2008 Transcultural Nursing: “Quality Nursing Care Amidst Diversity
of Cultures”.
 March 2008 Basic Life Support: “Learn, Save, Live”.
 May 2007 Diet Therapy: Implication to Good Health and Good Life.

PERSONAL BACKGROUND:

Date of Birth: May 11, 1986

Place: Quezon City
Civil Status: Single
Citizenship: Filipino
Height: 5’6”
Weight 110 lbs
Religion: Catholic
Languages spoken: Filipino and English
Hobbies: Playing Basketball, Playing Desktop, XBOX, PS3 Games
Skills: Driving experience for 5 years with professional license
PC troubleshooting, Software and Hardware
Installation and Configuration

REFERENCES:

Johnny Michael Martinez

409 354-4534

Flor De Mesa Martinez

1832 340 5083

I hereby certify that the above information are true and correct to the best of my
knowledge and belief.

____________________
Applicant’s Signature