Coca-Cola developed healthier product alternatives like Coke Zero and bottled waters to appeal to health-conscious customers dissatisfied with their original sugary drinks. This allowed them to retain existing customers and attract new ones, capturing more of the growing market focused on health. Coke Zero became their biggest source of growth in 2021 as consumers switched from Diet Coke, demonstrating the company's ability to shift customers to new products without needing entirely new customers.
Coca-Cola developed healthier product alternatives like Coke Zero and bottled waters to appeal to health-conscious customers dissatisfied with their original sugary drinks. This allowed them to retain existing customers and attract new ones, capturing more of the growing market focused on health. Coke Zero became their biggest source of growth in 2021 as consumers switched from Diet Coke, demonstrating the company's ability to shift customers to new products without needing entirely new customers.
Coca-Cola developed healthier product alternatives like Coke Zero and bottled waters to appeal to health-conscious customers dissatisfied with their original sugary drinks. This allowed them to retain existing customers and attract new ones, capturing more of the growing market focused on health. Coke Zero became their biggest source of growth in 2021 as consumers switched from Diet Coke, demonstrating the company's ability to shift customers to new products without needing entirely new customers.
Because Coca-Cola's products are portrayed as unhealthy, there are groups of health-conscious customers who were dissatisfied with the existing Coca-Cola products. Coca-Cola successfully captured more customers from both existing and new customers by adding healthier alternatives to its product line, such as low-calorie beverages like Coke Zero, or even a completely new product line of non-soda beverages like Dasani bottled water and Minute Maid. 3. What is the effect in the market? Since there is a growing population of people who are health conscious, the product development of Coca-Cola has become trend to these people around the world. Coke Zero became the company’s biggest source of growth in 2021. Coca-Cola introduced Coca-Cola Zero to the market, and health-conscious consumers in the traditional diet coke segment switched to Coca-Cola Zero. Coca-Cola simply experienced a shift of existing customers to a new product rather than real sales growth. Because the company's target market is already familiar with its offerings, they may simply switch to a new version of the product rather than bringing in entirely new customers.