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Demo Reviewer

This is the Securing Tutors Department of Weblio Philippines Inc., and to help you prepare for your demo
class, here are some of the guidelines that you must follow and review.

1. Behavior

a. Appearance/body language/manner of speaking

Do’s ✔️ Don’ts ❌ Reference Reviewer

✔️ Wear Weblio acceptable ❌ Inappropriate clothes Demo Preparation:


clothes
❌ Clothes that reveals tattoos https://www.youtube.com/watch?v=DKxkq4_
Ad9M

✔️ Simple accessory ❌Dangling earrings, big headband Appropriate Appearance:


✔️ Natural make-up ❌ Heavy makeup https://youtu.be/bXEkGk-MKT4
Inappropriate Appearance:
https://youtu.be/ah421oApxn0

✔️ Maintain good posture ❌ Slouching Appropriate Body Language:


https://youtu.be/p0qn81I3mWE
Posture: https://youtu.be/QZ7G4_uh6_8

✔️ Always smile ❌ Quirky facial expressions Inappropriate Body Language:


https://youtu.be/qdcWqpHYhaM
Making faces:
https://youtu.be/Cs-mHnvWDX4

✔️ Be friendly ❌ Raising your voice at the


customer Raising your voice:
https://youtu.be/i8BZ-Na-HnU
Enthusiasm:
https://youtu.be/sa_MqBMODBo
Slamming the desk:
https://youtu.be/Jl4GLwyp46M

✔️ Simple hand gesture ❌ Obscene hand gestures Hand gestures:


https://youtu.be/SalFbJK5_Eg
2. Technical Skills - Use of WebRTC

a. Admin Chat

Do’s ✔️ Don’ts ❌ Reference Reviewer

✔️ Type “IN” for your ❌ Sending unimportant


attendance before the start of the messages
class.

✔️ Always check if there are


special instructions from the
❌ Not reading messages from
admin chatbox
lesson manager

✔️ Use it to inform the lesson


manager if there are troubles
❌ Not informing the admins if
there are trouble Laptop Troubles:
during the class https://youtu.be/bdimwctBtxI

b. Student Chat

Do’s ✔️ Don’ts ❌ Reference Reviewer

✔️ Send list of materials ❌ Sending message other than


material template before the
lesson

✔️ Send corrections (sentences


and mispronounced words)
❌ Sending incomplete/incorrect
answers or sentences Typing: https://youtu.be/oQxt8sL9Xk4

✔️ Use it to communicate with


the customer
❌ Sending any language aside
from english in the chat box.

✔️ Be mindful of your
capitalization, spelling, and
❌ Not minding of your
capitalization, spelling, and
punctuation mark punctuation mark

c. Lesson material

Do’s ✔️ Don’ts ❌ Reference Reviewer

✔️ Review lesson materials


beforehand
❌ Conduct the class unprepared
✔️ Set material as default ❌ Choosing a material for a
student of corporate class WebRTC video:
https://youtu.be/VKtO4TWKsUU

✔️ Read and follow the


instructions as is, no more, no
❌ Skipping lesson topic Taboo Topics:
less. https://youtu.be/Pnh0T3sBY8g
✔️ Follow the instructions for ❌ Paraphrasing the instructions Unrelated Topic: https://youtu.be/ai9_siqSdfc
the material
a. Teach one material ❌ Adding adlibs
(open it at the start of
the class)
b. Teach the materials in
order
c. Let the customer
choose the lesson
material (open the
material once the
customer has chosen a
material)

✔️ Verify if it is visible on
customer’s end
❌ Proceed even the customer is
not seeing the material

✔️ Use mouse sharing function


in guiding the customer
❌ Continue with the lesson even
the customer cannot follow

✔️ Check if the customer has


questions
❌ Not confirming if the customer
understood the lesson

3. Teaching Skills

a. Teaching way

Do’s ✔️ Don’ts ❌ Reference Reviewer

✔️ Follow talk time ratio, 70% for


the customer and 30% for the tutor
❌ Cutting off the customer while
he/she is reading/answering Appropriate manner of speaking:
https://youtu.be/6L-GtAggilM

✔️ Adjust speaking pace according ❌ Discussing the lesson in a


to the customer’s level fast-pace Inappropriate manner of speaking:
https://youtu.be/UqVS7hy8AMs

✔️ Avoid using advanced and


complicated words
❌ Using complicated sentences
✔️ For mispronounced words - ❌ Correcting your customer for
correct the customer 2-3 times only more than three times

✔️ Be attentive to the customer ❌ Inattentive Eating during the lesson:


https://youtu.be/pWwt1_PGKuw

✔️ Always motivate the customer ❌ Discourage the customer Encourage your customer:
https://youtu.be/EnzmLqixMBQ

✔️ Give feedback in a sandwich


method
❌ Ending lesson without giving
feedback Correct your customer:
https://youtu.be/QTPpCFiglig
b. Teaching flow

Do’s ✔️ Don’ts ❌ Reference Reviewer

✔️ Be mindful of the timer ❌ Not being mindful of the timer Leaving your workstation:
https://youtu.be/snvQDG5NNvM

✔️ Start and initiate the class on


time
❌ Start the lesson late Corporate Class:
https://www.youtube.com/watch?v=F1TmFsH
EUio

✔️ Follow prescribed lesson


duration
❌ Extend the class
✔️ End the lesson on time ❌ End the lesson early End Class on time:
https://youtu.be/Ekp14eQ3pDw

4. English Skills

a. Grammar/pronunciation/accent/vocabulary/comprehension/fluency

Do’s ✔️ Don’ts ❌ Reference Reviewer

✔️ Use English only ❌ Using Tagalog fillers


✔️ Be mindful of the tenses used ❌ Sending corrections far from the
questions

✔️ Proper use of capital/upper case


letters and punctuation marks
❌ Incorrect Spelling
✔️ Enunciate the words properly ❌Tagalog/Visaya accent
✔️ Use vocabulary/words
corresponding to the customer’s
❌ No need to use honorific names English Skills:
level https://www.youtube.com/watch?v=1RND
DyeGU-A

✔️ Comprehend lesson instructions ❌ Create new instruction


✔️ Use simpler words in praising
customers.
❌ Using profound words English Skills II:
https://www.youtube.com/watch?v=8eSFg
SVn0R8
5. Teaching Environment

a. Teaching background/audio/video

Do’s ✔️ Don’ts ❌ Reference Reviewer

✔️ Plain white background ❌ Background with designs,


pleats, folds, and creases Appropriate Environment:
https://youtu.be/vt9zNKX1LRw

✔️ Use headphones with noise


canceling feature Listening to music:
https://youtu.be/F16yYtGqC14
Talking with another person:
https://youtu.be/YAS8bzT9XtA
Headset Error:
https://youtu.be/NVP7lkB0BeI

✔️ Check teaching environment and


devices before the class using the
❌ Blurry, pixelated, shaky video Camera: https://youtu.be/pTksrU0Myvg
device checker

✔️ Balanced lighting ❌ Shadows, dim/too bright lighting


✔️ Ensure stable internet connection,
check speedtest System Trouble:
https://youtu.be/bBo0u2D2UoA

✔️ Do basic troubleshooting if there


are technical troubles before the
❌ Wait for the trouble to fix on its
own
lesson

Thank you and good luck!

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