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Question 1 Prepare a report on electronic payment system used by banking

industry and online payment gateways

Solution 1 Executive Summary


The objective of this report is to provide an overview of the electronic payment
system used by the banking industry and online payment gateway. This report
examines the various components of the electronic payment system which include the
various payment instruments, the payment networks, the payment gateways, and the
payment processors. It also examines the advantages and disadvantages of the
electronic payment system and the ways in which it is being used in the banking
industry and online payment gateway. It also examines the various regulatory issues
related to the electronic payment system.
Introduction
The electronic payment system is a system of electronic transactions that enable
payments to be made between two or more parties. It is an electronic means of
transferring funds from one party to another. It is used in a variety of contexts, such as
banking, government services, retail stores, and online sites. The electronic payment
system is the backbone of the global economy, as it enables businesses and other
entities to quickly and securely transfer funds.
An electronic payment system is a system that facilitates the transfer of funds from
one account to another via electronic means. It is used by the banking industry and
online payment gateways to facilitate online transactions for customers. This report
will discuss the different types of electronic payment systems, the benefits of using
them, and the risks associated with them. Electronic payment systems have become an
integral part of the banking industry and online payment gateways are integral
components of these systems.
Electronic payment systems provide customers with the convenience of making
payments without having to carry physical cash. These systems are secure, efficient
and cost-effective and have become the preferred payment option for many customers.
The report looks into the electronic payment system used by the banking industry,
different components of these systems and the online payment gateways that are
integrated with them.
 Electronic Payments entail the
transfer of funds through electronic
or digital mediums.
 You can choose from different e-
payment methods like mobile
wallets, bank cards, mobile banking,
etc.
 E-payments are quick and efficient, and the fund transfer typically takes place
instantly.
 It is a secure mode of making payments.
 E-payments eliminate the need for cash payments, and funds are transferred
directly into mobile wallets or bank accounts linked to the mobile number.

E-payments are an electronic or digital way of transferring funds. Essentially, you can
utilise electronic payment methods to transfer funds as an alternative to cash
payments. In India, you can access various types of electronic payment methods based
on your requirements.

Overview

The banking industry has embraced the use of electronic payments to offer customers
a variety of payment options. The different types of electronic payment systems used
by the banking industry include debit cards, credit cards, mobile payments, and e-
wallets. These systems enable customers to make secure payments and transfer funds
quickly and conveniently. The payment systems also offer protection against fraud
and unauthorized transactions.
Payment Networks Payment networks are the infrastructure used to facilitate the
transmission of funds between parties. They include payment card networks, such as
Visa and Mastercard, as well as other networks such as ACH, SEPA, and SWIFT.
Payment Gateways Payment gateways are the systems used to process payments
between parties. They include online payment gateways, such as PayPal, and POS
terminals. They are used to process transactions from customers to merchants.
Payment Processors Payment processors are the systems used to manage and process
payments. They include payment processors, such as Stripe and Braintree, as well as
payment facilitators, such as Square and Shopify.
Banking Industry and Online Payment Gateway The banking industry and online
payment gateway have been using the electronic payment system for many years.
They have adopted the system for a variety of reasons, including cost-efficiency,
security, and convenience. Regulatory Issues The electronic payment system is subject
to a variety of regulations, including those related to privacy, data security, and anti-
money laundering. These regulations are designed to ensure that the system is secure
and that customers' data is protected.

Types of Electronic Payment Systems

There are several types of electronic payment systems used by the banking industry
and online payment gateways. E-payments are an electronic or digital way of
transferring funds. Essentially, you can utilise electronic payment methods to transfer
funds as an alternative to cash payments. In India, you can access various types of
electronic payment methods based on your requirements.

 Debit cards are the most widely used electronic payment system in the
banking industry. These cards enable customers to make payments directly
from their bank accounts. Debit cards are accepted at millions of retail outlets
and merchant locations worldwide. Customers can also use debit cards to make
online purchases
 Credit cards are another type of electronic payment system used by the
banking industry. Credit cards enable customers to make purchases and
payments without having to carry cash. Credit cards are accepted at millions of
retail outlets and merchant locations worldwide. Credit cards also offer
customers the convenience of making payments online. Direct Debit: Direct
debit allows customers to set up a recurring payment from their bank account
to another account. This is often used for subscription services such as
streaming services or online
memberships.
 Mobile payments are becoming
increasingly popular in the banking
industry. Mobile payments allow
customers to make payments using
their mobile phones. Mobile
payments are accepted at millions of retail outlets and merchant locations
worldwide. Mobile payments also offer customers the convenience of making
payments online. E-wallets are another type of electronic payment system used
by the banking industry. E-wallets enable customers to store funds in a virtual
account and make payments online. E-wallets are accepted at millions of retail
outlets and merchant locations worldwide.
 Automated Clearinghouse (ACH) Transfers: ACH transfers are used to
transfer funds from one bank account to another. This is often used to transfer
funds between two parties, or to pay bills or make payments to merchants.
 Digital Wallets: Digital wallets are a type of electronic payment system that
allow customers to store their payment information in an encrypted form. This
information can then be used to make payments without having to enter the
payment information manually.
 Mobile Payments: Mobile payments are becoming increasingly popular as
they allow customers to make payments on the go without the need for a
physical card.
 Mobile Point of Sale (mPOS) Systems Mobile POS, or mPOS, is an
upgraded version of traditional POS systems. It allows businesses to convert
their smartphones, tablets, or other wireless devices into an electronic cash
register. Once deployed, mPOS terminals can accept Debit Cards, Credit Cards,
and Mobile Wallet Payments. mPOS can be used by businesses that collect
payments outside the organisation's geographic location as it enables on-the-go
payment collection. Even supermarkets, retailers, and restaurants can benefit
from the convenience of mPOS. 
 Contactless Payments Banks now offer Contactless Debit and Credit Cards.
Unlike traditional cards, Contactless Cards eliminate the need for customers or
swipe or dip their cards in the card reader or even enter their PIN to make
offline payments up to a certain amount. With the growing popularity of
Contactless Cards, accepting contactless payments can be one of the best
online payment methods for small businesses. 
 Unified Payments Interface (UPI) The vast number of UPI transactions
demonstrates the extensive popularity of this on-the-go mobile payment
method. The convenience and security of UPI QR Payment make it one of the
top digital payment collection options for businesses. 
 Internet Banking Internet banking has been around for a long time and has
remained relevant even in this UPI era. Several businesses, like e-commerce
stores, abundantly rely on Internet Banking to accept customer payments. Even
with Internet Banking, you can offer different payment options like Net
Banking, Debit Card, and Credit Card payments.   
 Mobile Banking Smartphones have now become a basic need for everyone. Be
it at the home, office, or travelling; people are never very far from their mobile
devices. Thus, businesses should also accept payments through Mobile
Banking to help people make payments through their smartphones. Customers
can make these payments through Mobile Banking Apps, e-wallets, and other
mobile payment apps.   
 Scan & Pay Merchants can also use QR codes which the customers can scan
through their smartphones to make online payments within seconds. The Scan
& Pay method doesn't require customers to carry cash or cards or even
remember their online banking details. Banks can offer these QR codes to
businesses to conveniently collect payments directly into their Current
Account. 
 Digital Payment Options for Business Banking
 Corporate Net Banking Bank also offers an extensive suite of Corporate Net
Banking services for convenient digital transactions. From handling bulk
payments to transferring money through IMPS, NEFT, RTGS, Cheques, or
Cash, the bank’s Corporate Net Banking facility can be a reliable business
companion. To be eligible for this, you need to have a Current Account with
the bank.
 Corporate Mobile Banking The bank also offers Corporate Mobile
Banking services to facilitate on-the-go business banking. Available for
Android and iOS, the Mobile Banking platform from the bank allows you to
manage business banking effortlessly no matter where you are. For this facility
you should have a Current Account with us and an activated Net Banking
account. 
Benefits of Electronic Payment Systems There are many benefits to using electronic
payment systems. These include:
 Increased convenience: Electronic payment systems allow customers to
make payments quickly and easily, without having to carry around
physical payment cards.
 Improved security: By using encryption, electronic payment systems can
provide customers with better security for their financial information.
 Lower costs: By eliminating the need for physical payment cards and
cash, electronic payment systems can help to reduce costs for
businesses.
 Increased efficiency: By eliminating the need for manual processing,
electronic payment systems can help to streamline the payment process
and improve efficiency. Risks of Electronic Payment Systems Despite
the many benefits of electronic payment systems, there are also risks
associated with them.
 E-payments enable you to make purchases with a simple tap or swipe.
Transactions are processed and completed within a couple of minutes.
While it is faster than paying with a paper check or other instruments, it
also saves you the time and hassles associated with arranging cash
 Efficient With electronic payment systems, you do not have to wait in
long queues at ATMs or bank branches to withdraw cash. The lines at
checkout counters are also shorter, with each transaction taking less
time. You can also use these online payment systems to pay for a wide
variety of products on online shopping websites, thus eliminating the
need to visit stores physically.
 Cashless Economy Another advantage of e-payments is that it helps
build a cashless economy, especially in the urban areas of the country,
by reducing the reliance on cash. Reduced cash usage in the urban
sectors enables banks to distribute more cash in the rural parts of the
nation where e payments are uncommon.
 Security Cash transactions bring their own set of risks, such as robbery,
misplacement, or other similar incidents. However, electronic payment
systems come equipped with security protocols that ensure the safety of
your funds. Banks use highly secure practices like two-factor
authentication, PIN (Personal Identification Numbers) and OTPs (One
Time Passwords) to protect your funds from thefts or fraudulent
activities.
 Certainty The payments made using e-payment methods reflect in your
bank statement or digital wallets. You also receive instant e-mails and
SMS alerts after every transaction. You can check for the credit/debit of
funds in your account based on the chosen method of e-payment. In case
funds are debited wrongly,
the transaction is reversed
within 24-48 hours.

These risks include:


 Fraudulent activity: As
electronic payment systems
are used to transfer funds,
they are vulnerable to fraud
and theft.
 Data breaches: Electronic
payment systems store customer data, which can be vulnerable to data
breaches if they are not properly secured.
 System outages: Electronic payment systems can experience outages if
they are not properly maintained.

How do electronic payment systems work?

Understanding how an electronic payment works can get technical since there are a lot
of moving parts. Here’s a breakdown of the main participants required for an
electronic payment transaction:

 The cardholder is identified as the consumer who purchases a product or service


online.
 The merchant is the person or business that sells goods and services to the
cardholder.
 The issuer is the financial institution that provides the cardholder with the payment
card. This is usually the cardholder’s bank.
 The acquirer, or merchant account provider, is the financial institution that
establishes an account with the merchant. The acquirer authorizes the legitimacy of
the cardholder account.
 The payments processor handles the official transaction between the cardholder and
merchant.
 The payment gateway processes merchant payment messages and uses security
protocols and encryptions to ensure transaction safety.
Electronic payment transactions are divided
into two types: one-time vendor payments and
recurring customer vendor payments.

 One-time vendor payments are commonly


used on eCommerce websites. A cardholder
types in the card or banking information on a
checkout page and simply clicks to purchase.
 Recurring customer vendor payments are
used when the cardholder is paying for a
product or service regularly. Customers enter their information once and then opt in
for a recurring billing option with a set date for the payment to go through. This is
often used by car insurance agencies, phone companies, loan management companies,
and other types of businesses.

Are electronic payments secure?

Credit card security is a top priority for any


business, especially if you have an online store or
use the internet to complete transactions in any way.
But don’t worry, there are a number of security
standards and protocols in place to ensure the
security of online transactions.

Online Payment Gateways


Banking Industry Online payment gateways are becoming increasingly popular among
banking institutions. These payment gateways provide a secure online transaction
platform for customers to make payments, transfer funds, and manage their financial
accounts. Banking institutions are now taking advantage of these payment gateways to
provide a convenient and secure payment option for their customers. This report will
provide an overview of the online payment gateways used by banking industry, the
advantages and disadvantages of using them, and the future trends in this technology.
Types of Online Payment Gateways
There are several different types of online payment gateways used by banking
institutions. These include:
 Merchant Payment Gateways: These are payment gateways that allow
customers to make payments to merchants. These gateways are typically
used by banks to accept payments from customers for goods or services
purchased.
 Credit Card Payment Gateways: These are payment gateways that allow
customers to make payments using their credit cards. Banks can use
these gateways to provide a secure payment option for their customers.
 Direct Debit Payment Gateways: These are payment gateways that allow
customers to make payments directly from their bank accounts. Banks
can use these gateways to provide a secure and convenient payment
option for their customers.
 Mobile Payment Gateways: These are payment gateways that allow
customers to make payments using their mobile devices. Banks can use
these gateways to provide a secure and convenient payment option for
their customers.

Advantages of Using Online Payment Gateways Online payment gateways provide


several advantages to banking institutions. These include:
 Increased Security: Online payment gateways provide a secure
transaction platform for customers to make payments. Banks can use
these gateways to ensure that their customers’ sensitive financial data is
protected.
 Convenience: Online payment gateways provide customers with a
convenient way to make payments. Banks can use these gateways to
make it easier for their customers to make payments.
 Lower Fees: Online payment gateways can help banks to reduce the fees
they charge for processing payments. This can help banks to increase
their profits.
Disadvantages of Using Online Payment Gateways Online payment gateways also
have some disadvantages. These include:
 Potential for Fraud: Online payment gateways can make it easier for
criminals to commit fraud. Banks must be vigilant to ensure that their
customers’ payments are secure.
 High Cost: Online payment gateways can be expensive for banks to set
up and maintain. Banks must carefully consider the cost of using these
gateways before implementing them.

Future Trends in Online Payment Gateways


Online payment gateways are becoming increasingly popular among banking
institutions. Banks are now taking advantage of these gateways to provide a secure
and convenient payment option for their customers. In the future, we can expect to see
more banks using online payment gateways to provide their customers with a secure
and convenient payment option. We can also expect to see banks using more mobile
payment gateways to make it easier for their customers to make payments.
Conclusion
Electronic payment systems are used by the banking industry and online payment
gateways to facilitate online transactions for customers. They provide customers with
increased convenience, improved security, lower costs, and increased efficiency.
However, they are also vulnerable to fraud, data breaches, and system outages. It is
important for businesses to ensure that their electronic payment systems are properly
secured and maintained in order to protect their customers’ data and financial
information.
The electronic payment system is an integral part of the global economy. It is used by
the banking industry and online payment gateway for a variety of purposes, including
cost-efficiency, security, and convenience. The system is subject to a variety of
regulations, which are designed to ensure that it is secure and that customers' data is
protected.
Question 2 Study and document different lines of credit offered by the bank to
retail customer in India.
Introduction
In India, the banking sector has seen significant changes in the past few decades.
Banks have made available a wide range of financial products and services to the
customers, including personal loans, credit cards, and lines of credit. A line of credit is
a type of loan that allows customers to draw funds from the bank up to a pre-approved
limit. It is a convenient source of funds for customers who require short-term
financing for their day-to-day needs. This report aims to analyse and document the
different lines of credit offered by the banks to retail customers in India.
In India, retail banking is one of the most important sectors of the economy. Banks
have a range of products and services to offer to retail customers. Among these is the
provision of different lines of credit. This report looks at the various lines of credit
offered by banks to retail customers in India in order to help them manage their
finances.
In India, there are a variety of lines of credit offered by banks to retail customers.
These lines of credit can be used for a variety of purposes, from financing a new car to
helping a customer consolidate their debts. Lines of credit can also be used to fund
short-term investments or to cover unexpected expenses. This report examines the
different lines of credit offered by banks in India, focusing on the features, benefits,
and costs of these products.
Types of Credit Lines
The most common type of credit line available in India is a personal loan. These loans
are usually unsecured and can be used for almost any purpose, including vacations,
home renovations, and debt consolidation.
Personal loans are relatively easy to apply for
and usually have a quick approval process.

They typically have a fixed interest rate and


repayment term. Another popular type of credit
line is a home equity line of credit (HELOC).
With a HELOC, a customer can borrow against
the equity in their home, using it as collateral.
The loan is secured against the home, meaning
that if the customer defaults on the loan, the bank can repossess the home. While
HELOCs typically have lower interest rates than personal loans, they also have higher
closing costs. Credit cards are another popular form of credit line. Credit cards offer
convenience and flexibility, allowing customers to make purchases without having to
carry cash. Credit cards typically have higher interest rates than personal loans and
HELOCs, but they also offer rewards programs and other perks. Consumer lines of
credit are a type of loan that is secured against a customer’s savings account or
certificate of deposit. These loans usually have a fixed interest rate and repayment
period, and can be used for almost any purpose. Finally, some banks offer overdraft
protection, which allows customers to spend more money than what is in their
checking account. This type of credit line is intended to be used for short-term needs,
and customers are typically charged a fee for each transaction that overdraws their
account. Benefits and Costs The main benefit of lines of credit is that they offer
customers access to funds when they need it. This can be especially beneficial for
customers who are in a financial pinch or who need to cover unexpected expenses.
Credit lines also offer customers the flexibility to borrow only what they need, when
they need it. The main cost associated with credit lines is the interest rate. Interest
rates can vary significantly, depending on the type of credit line and the customer’s
credit history. Customers should also be aware of any fees associated with the loan,
such as origination fees or late payment fees.
Types of Credit Lines The various credit lines available to retail customers in India
are generally divided into secured and unsecured credit lines.

 Secured credit lines are those that require collateral, such as a home or car, in
order to be approved. Unsecured credit lines do not require any collateral and
are approved based on the creditworthiness of the applicant. Secured Credit
Lines Secured credit lines are offered by most banks in India and are typically
used for large loans, such as a home loan or car loan. These loans have a lower
interest rate than unsecured credit lines, as the collateral serves as a guarantee
of repayment. Secured credit lines are also typically more flexible, as they can
be used for a variety of purposes, including home improvement, debt
consolidation, and more.
A secured loan is a type of loan where the borrower pledges some asset (e.g. a
car, property, or savings account) as collateral to secure the loan.
The loan documentation for a secured loan typically includes the
following elements:

Loan Agreement: outlines the terms and conditions of the loan, including the
loan amount, interest rate, repayment period, and default provisions.

Collateral Agreement: describes the assets pledged as collateral and the terms
for repossession in case of default.

Promissory Note: the borrower’s promise to repay the loan according to the
terms outlined in the Loan Agreement.
Security Agreement: outlines the conditions under which the lender may seize
the collateral if the borrower defaults on the loan.

The analysis of a secured loan typically involves the following steps:

Assessing the borrower’s creditworthiness: The lender will look at the


borrower’s credit score, income, and employment history to determine their
ability to repay the loan.

Evaluating the collateral: The lender will assess the value of the assets pledged
as collateral and ensure that it is sufficient to cover the loan amount in case of
default.

Determining the interest rate: The interest rate for a secured loan will typically
be lower than that of an unsecured loan, as the collateral provides additional
security for the lender.

Calculating the loan-to-value ratio: This ratio represents the relationship


between the loan amount and the value of the collateral. The lower the ratio,
the less risk for the lender.
Reviewing the repayment terms: The lender will ensure that the repayment
schedule is manageable for the borrower and will not lead to default.
 Unsecured Credit Lines Unsecured credit lines are offered by banks to retail
customers who do not have collateral to offer. These credit lines are typically
used for smaller purchases, such as everyday expenses, and have a higher
interest rate than secured credit lines. Unsecured credit lines are becoming
increasingly popular as they are more accessible and require less paperwork
than other forms of credit.

An unsecured loan is a type of loan where the borrower does not pledge any
assets as collateral to secure the loan.
The loan documentation for an unsecured loan typically includes the
following elements:

Loan Agreement: outlines the terms and conditions of the loan, including the
loan amount, interest rate, repayment period, and default provisions.

Promissory Note: the borrower’s promise to repay the loan according to the
terms outlined in the Loan Agreement.

The analysis of an unsecured loan typically involves the following steps:

Assessing the borrower’s creditworthiness: The lender will look at the


borrower’s credit score, income, and employment history to determine their
ability to repay the loan.

Determining the interest rate: The interest rate for an unsecured loan will
typically be higher than that of a secured loan, as there is no collateral to secure
the loan.

Reviewing the repayment terms: The lender will ensure that the repayment
schedule is manageable for the borrower and will not lead to default.

Evaluating other sources of collateral: If the borrower does not have a high
credit score, the lender may consider other sources of collateral, such as co-
signers or personal guarantees, to reduce the risk of default.

Calculating the debt-to-income ratio: This ratio represents the relationship


between the borrower’s monthly debt payments and their monthly income. The
lower the ratio, the less risk for the lender.
Different Types of Bank Loans in India
Loans can be utilised for various things in today’s world. It can be used for funding a
start-up to buying appliances for your newly purchased house. Let us talk about the
different types of loans available in the market and their specific characteristics that
make these loans useful to the customers.
Personal Loans:
Most banks offer personal loans to their customers and the money can be used for any
expense like paying a bill or purchasing a new television. Generally, these loans
are unsecured loans. The lender or the bank needs certain documents like proof of
assets, proof on income, etc. before approving the personal loan amount. The
borrower must have enough assets or income to repay the loan. In case of personal
loans, the application is 1 or 2 pages in length. The borrower gets to know about the
denial or approval of the loan within a couple of days.
You must remember that the rate of interest associated with these loans can be on the
higher side. The tenure of these loans is not that long. So, if you borrow a big amount,
it can be difficult for you to repay without planning your finances properly.
Personal loans can prove to be of great help when you wish to take a small amount
loan and repay it as soon as possible.
Business loan
In India is a type of loan provided to businesses for various purposes such as capital
expenditures, working capital, and expansion. Some key points about business loans
in India are:
Eligibility: The business must be registered and operating in India, with a minimum
annual turnover and a good credit history.

Types of business loans: There are various types of business loans in India, including
term loans, line of credit, equipment financing, and invoice financing.

Loan amount: The loan amount varies depending on the type of loan, the purpose of
the loan, and the lender's risk assessment of the borrower.

Interest rate: The interest rate for a business loan in India is typically determined by
the lender and depends on factors such as the loan amount, the repayment period, and
the creditworthiness of the borrower.

Repayment period: The repayment period for a business loan in India ranges from12
months to 5 years, depending on the type of loan and the lender's policies.
Security: Business loans can be either secured or unsecured, depending on the lender's
risk assessment of the borrower. Secured loans require collateral, while unsecured
loans do not.

Documentation: The loan documentation for a business loan in India typically


includes the Loan Agreement, Promissory Note, and security documents (if
applicable).

Approval process: The approval process for a business loan in India typically involves
the submission of a loan application, credit check, and financial statement analysis.
The process may take several weeks, and the loan disbursal may take additional time.

Credit Card Loans:


When you are using a credit card, you must understand that you will have to repay for
all the purchases you make at the end of the billing cycle. Credit cards are accepted
almost everywhere, even when you are travelling abroad. As it is one of the most
convenient ways to pay for the things you buy, it has become a popular loan type.
In order to apply and avail a credit card, all you need to do is fill out a simple
application form provided by the card issuer. You can also choose to apply for a credit
card online. These plastic cards come with great rewards and benefits. It’s the loan
where you need to repay on time but you are also handsomely rewarded for using it.
Obviously, there are pitfalls associated with this type of loan. You must understand
that there is a high amount of interest on the amounts you borrow on your credit card.
If you do not pay your credit card bills on time, the interests will keep piling and
might be difficult for you to manage your finances with the rising outstanding balance.
But if you use a credit card wisely and clear all your debts on time, it can definitely
prove to your best friend in your pocket.
Home Loans:
When you wish to purchase a house, applying for a home loan can help you to a great
extent. It provides you the financial support and helps you buy the house for yourself
and your loved ones. These loans generally come with longer tenures (20 years to 30
years). The rates offered by some of the top banks in India with their home loans start
at 8.30%. Your credit score is checked before the loan request is approved by the
lender. If you have a good credit score, there is a fair chance that you will be able to
enjoy lower rates of interest with your home loan.
Home loans are primarily taken for buying new homes. However, these loan can also
be used for home renovations, home extensions, purchasing land property, under-
construction houses, etc.
Car Loans:
Buying a car can definitely instil a great sense of joy and happiness in you. A car will
remain as your asset and it is going to be one of the biggest investments that you
make. A car loan helps you to pave the path between your dream of owning a car and
actually buying your car. Since credit reports are crucial for judging your eligibility
towards any loan, it is good to have a high credit score when you apply for a car loan.
The loan application will get approved easily and you might get a lower rate of
interest associated with the loan.
Car loans are secured loans. If you fail to pay your instalments, the lender will take
back your car and recover the outstanding debt.
Two-Wheeler Loans:
A two-wheeler is pretty essential in today’s world. May it be going for a long ride or a
busy road in a city – bikes and scooters help you to commute conveniently. A two-
wheeler loan is easy to apply for. This amount you borrow under this loan type helps
you to purchase a two-wheeler. But if you do not pay the instalments on time and
clear your debt, the insurer will take your two-wheeler to recover the loan amount.
Small Business Loans:
Small Business Loans are loans that are provided to small scale and medium scale
businesses to meet various business requirements. These loans can be used for a
variety of purposes that help in growing the business. Some of these could include
purchase of equipment, buying inventory, paying the salaries of employees, marketing
expenses, paying off business debts, meeting administrative expenses, or even to open
a new branch or take up a franchise.
The eligibility criteria for small business loans varies from lender to lender, but the
common ones are the age of the business owner, the number of years the business has
been operational, income tax returns, and statement of the previous year’s turnover
that has been audited by a Chartered Accountant (CA).
Payday Loans:
Payday loans are also called salary loans. These are unsecured short-term loans that
require the customer to be employed with a steady income. They usually have high
interest rates. This is based on the applicant’s credit profile, age, and income.
Documents required would be salary statements and other proof of income.
Cash Advances:
These loans are offered by credit card issuers and allow credit card users to withdraw
cash from an ATM machine using the credit card. The amount of cash that can be
withdrawn from a credit card in this way will depend on the credit limit available. The
cash has to be paid back with interest, which is usually calculated from the day the
cash has been withdrawn. There are also other fees associated with a cash advance,
such as cash advance fees and ATM or bank fees.
Home Renovation Loan:
Home innovation loans are offered by most lenders. These can be availed to meet the
expenses related to renovation, repairs, or improvement of an existing residential
property. Depending on the lender, there is a lot of flexibility with what you can do
with a home renovation loan. You can use it to buy products or pay for services. For
example, you can use it to pay for the services of a contractor, architect, or interior
decorator. You can also use it to buy furniture, furnishings, or household appliances
such as a refrigerator, washing machine, air conditioner, etc. It can be used for
painting, carpentry, or masonry work as well.
Agriculture Loan:
Agriculture loans are loans that are provided to farmers to meet the expenses of their
day-to-day or general agricultural requirements. These loans can be short term or long
term. They can be used for raising working capital for crop cultivation or to buy
agricultural equipment.
Gold Loan:
A gold loan can be used to raise cash to meet emergency or planned financial
requirements, such as business expansion, education, medical emergencies,
agricultural expenses, etc. The loan against gold is a secured loan where gold is placed
as security or collateral in return for a loan amount that corresponds to the per gram
market value of gold on the day that the gold has been pledged. Any other metals,
gems, or stones that are in the jewellery will not be calculated when determining the
value of the gold loan.
Loan Against Credit Card:
Loan against credit card is like a personal loan that is taken against your credit card.
These are usually pre-approved loans that do not require any additional
documentation. Depending on the lender, this can be converted into a personal loan
that is interest free within a certain period of time. After that, it will attract a certain
percentage of interest. There is a processing fee associated with converting the credit
limit that is pre-assigned into a loan.
Education Loan:
An education loan is availed specifically to finance educational requirements towards
school or college. Depending on the lender, it will cover the basic fees of the course,
the exam fees, accommodation fees, and other miscellaneous charges. The student is
the borrower with any other close relative being the co-applicant, such as a parent,
grandparent, spouse, or sibling. It can be availed for courses in India or abroad. It can
be taken for a wide variety of recognised courses which are either part time or full
time. They cover vocational courses as well as undergraduate and postgraduate
courses.
Consumer Durable Loan:
Consumer durable loans are loans that are availed to finance the purchase of consumer
durables such as an electronic gadgets and household appliances. Depending on the
lender, they can be used to buy anything from mobile phones to television sets. Loan
amounts range from Rs.5,000 to Rs.5 lakh. There is no security deposit required
usually. Some lenders offer 0% interest on consumer durable loans with instant
approvals and minimal documentation required as well.
Loan Against the Insurance Schemes:
If your insurance scheme is eligible for a loan, you can avail the loan amount from
your insurer. You may also use the investment for insurance as collateral. Generally,
loans cannot be availed right from the commencement of the insurance policy. After 3
years into the scheme, you can apply for a loan against insurance.

Loan Against Fixed Deposits:


This is a type of loan where your fixed deposit is the collateral. For example, if you
have a fixed deposit of Rs.10 lakh in the bank, you can avail a loan of up to Rs.8 lakh.
However, the rate of interest associated with this kind of a loan is usually higher than
the fixed deposit rate.
Loan Against Mutual Funds and Shares:
Certain lenders provide loan against your mutual fund value and share value.
However, you will not be able to borrow huge amounts under this type of loans.
Understanding the 5 Cs of Credit

The five-Cs-of-credit method of evaluating a borrower incorporates


both qualitative and quantitative measures. Lenders may look at a borrower’s credit
reports, credit scores, income statements, and other documents relevant to the
borrower’s financial situation. They also consider information about the loan itself.

Each lender has its own method for analysing a borrower’s creditworthiness. Most
lenders use the five Cs—character, capacity, capital, collateral, and conditions—
when analysing individual or business credit applications.

1. Character

Character, the first C, more specifically refers to credit history, which is a borrower’s
reputation or track record for repaying debts. This information appears on the
borrower’s credit reports, which are generated by the three major credit bureaus:
Equifax, Experian, and TransUnion. Credit reports contain detailed information about
how much an applicant has borrowed in the past and whether they have repaid loans
on time.

Many lenders have a minimum credit score requirement before an applicant is


approved for a new loan. Minimum credit score requirements generally vary from
lender to lender and from one loan product to the next. The general rule is the higher
a borrower’s credit score, the higher the likelihood of being approved.

Improving Your 5 Cs: Character


Prospective borrowers should ensure that credit history is correct and accurate on
their credit report. Adverse, incorrect discrepancies can be detrimental to your credit
history and credit score. Consider implementing automatic payments on recurring
billings to ensure future obligations are paid on time. Paying monthly recurring debts
and building a history of on-time payments help to build your credit score.

2. Capacity

Capacity measures the borrower’s ability to repay a loan by comparing income


against recurring debts and assessing the borrower’s debt-to-income (DTI) ratio.
Lenders calculate DTI by adding a borrower’s total monthly debt payments and
dividing that by the borrower’s gross monthly income. The lower an applicant’s DTI,
the better the chance of qualifying for a new loan.

Improving Your 5 Cs: Capacity


You can improve your capacity by increasing your salary or wages or decreasing
debt. A lender will likely want to see a history of stable income. Although switching
jobs may result in higher pay, the lender may want to ensure that your job security is
stable and that your pay will continue to be consistent.

Regarding debt, paying down balances will continue to improve your


capacity. Refinancing debt to lower interest rates or lower monthly payments may
temporarily alleviate pressure on your debt-to-income metrics, though these new
loans may cost more in the long run. Be mindful that lenders may often be more
interested in monthly payment obligations than in full debt balances. So, paying off
an entire loan and eliminating that monthly obligation will improve your capacity.

3. Capital

Lenders also consider any capital that the borrower puts toward a potential
investment. A large capital contribution by the borrower decreases the chance of
default.

Borrowers who can put a down payment on a home, for example, typically find it
easier to receive a mortgage—even special mortgages designed to make
homeownership accessible to more people. For instance, loans guaranteed by
the Federal Housing Administration (FHA) and the U.S. Department of Veterans
Affairs (VA) may require a down payment of 3.5% or higher.67 Capital
contributions indicate the borrower’s level of investment, which can make lenders
more comfortable about extending credit.
Improving Your 5 Cs: Capital
Capital is often obtained over time, and it might take a bit more patience to build up a
larger down payment on a major purchase. Depending on your purchasing time line,
you may want to ensure that your down payment savings are yielding growth, such as
through investments. Another consideration is the timing of the major purchase. It
may be more advantageous to move forward with a major purchase with a lower
down payment as opposed to waiting to build capital. In many situations, the value of
the asset may appreciate (such as housing prices on the rise). In these cases, it would
be less beneficial to spend time building capital.

4. Collateral

Collateral can help a borrower secure loan. It gives the lender the assurance that if the
borrower defaults on the loan, the lender can get something back by repossessing the
collateral. The collateral is often the object for which one is borrowing the money:
Auto loans, for instance, are secured by cars, and mortgages are secured by homes.

Improving Your 5 Cs: Collateral


You may improve your collateral by simply entering into a specific type of loan
agreement. A lender will often place a lien on specific types of assets to ensure that
they have the right to recover losses in the event of your default. This collateral
agreement may be a requirement for your loan.

5. Conditions

In addition to examining income, lenders look at the general conditions relating to the
loan. This may include the length of time that an applicant has been employed at their
current job, how their industry is performing, and future job stability.

The conditions of the loan, such as the interest rate and the amount of principal,
influence the lender’s desire to finance the borrower. Conditions can refer to how a
borrower intends to use the money. Business loans that may provide future cash flow
may have better conditions than a house renovation during a slumping housing
environment in which the borrower has no intention of selling.

Additionally, lenders may consider conditions outside of the borrower’s control, such
as the state of the economy, industry trends, or pending legislative changes. For
companies trying to secure a loan, these uncontrollable conditions may be the
prospects of key suppliers or customer financial security in the coming years.

Improving Your 5 Cs: Conditions


Conditions are the least likely of the five Cs to be controllable. Many conditions
such as macroeconomic, global, political, or broad financial circumstances may
not pertain specifically to a borrower. Instead, they may be conditions that all
borrowers may face.

The Document checklist required for all the products or line of credit in bank industry
to process the customer application and process further.
29.2 Partnership Deed
30 For Company (Private & Public)
30.1 Board Resolution
30.2 List Of Directors
30.3 List Of Shareholding Patterns
30.4 List Of Authorises Signatories
30.5 MOA + AOA , Registered Of Company Certificate And Audit Report
30.6 ROC Search Report (If Applicable)
31 Repayment Mode
31.1 In ACH : 3 ACH Form + 3 SPDC + 1 Emi PDC + 1 Pemi PDC + 1 cancel Chq.
32.1 In PDC : 24 Emi PDC + 1 Pemi PDC + 3 SPDC
31.1 Bank signature verification from all borrowers (If Applicable)
32 BT Documents
32.1 Irrevocable Power Of Attorney
32.2 Declaration Cum Undertaking By Borrower
32.3 To Be Filled And Executed By All The Borrowers
32.4 List Of Documents
32.5 Foreclosure Letter With Favouring
* Important Note - 1) All documents which customer has provided should be self attested and OSV
2) Fill all documents with complete details.

BSM Name_____________________________Emp. code no.______________ Dated______________Signature_____________________

BCM Name_____________________________Emp. code no.______________ Dated______________Signature_____________________

BOM Name_____________________________Emp. code no.______________ Dated______________Signature_____________________


Conclusion
Banks in India offer a range of different lines of credit to retail customers. These
include both secured and unsecured credit lines, which are used for a variety of
purposes. Secured credit lines are typically used for large purchases, such as home
loans, while unsecured credit lines are more popular for smaller purchases. Both types
of credit lines have their own advantages and disadvantages, and customers should
carefully consider their needs before choosing a line of credit.
In conclusion, lines of credit are a convenient source of short-term financing for
customers. Banks in India offer a variety of lines of credit to suit the needs of their
retail customers. The various types of lines of credit available in India include
overdraft, credit card cash advance, personal loan, home equity line of credit, and
business line of credit. Customers should carefully evaluate their requirements and
choose the best line of credit that meets their needs.
Book Review on Saurabh Mukherjea (2018) Coffee Can Investing: The
Low Risk Road to Stupendous Wealth

About the Author


Saurabh Mukherjea is founder and chief investment officer of Marcellus Investment
Managers. He is the former CEO of Ambit Capital and played a key role in Ambit’s
rise as a broker and a wealth manager. When Mukherjea left Ambit in June 2018,
assets under advisory were $800mn. Prior to Ambit, Saurabh was co-founder of Clear
Capital, a London-based small-cap equity research firm that was created in 2003 and
sold in 2008. He is a CFA charter holder with a BS in economics (with First Class
Honours) and an MS in economics (with distinction in macroeconomics and
microeconomics) from the London School of Economics.

Introduction

"Coffee Can Investing" by Saurabh Mukherjea is a highly recommended book for anyone
looking to build wealth through long-term, low-risk investing. The author provides a
comprehensive guide to the coffee can investing approach, which involves investing in a
small number of high-quality companies and holding onto the stocks for an extended period
of time. The book covers key concepts such as the power of compounding, the importance of
buying at a fair price, and the dangers of market timing. The author also includes real-life
examples of successful coffee can investors, as well as case studies of companies that have
benefited from this approach. Overall, "Coffee Can Investing" is a well-written and engaging
read for investors looking to build wealth through a low-risk, long-term investment strategy.
‘Risk comes from not knowing what you are doing.’ —Warren Buffett

The relevance of global literature to India becomes limited because of a combination


of three factors.

Firstly, there is an overwhelming dominance of physical investments like gold


and real estate in most Indian households’ portfolios. 88 per cent of an Indian
investor’s wealth is in gold and real estate, a dominance not seen in any other
large economy of the world.
Secondly, the culture of stock market investments in India is only two decades
old.
Thirdly, unlike the stock markets in some developed countries, the Indian stock
market has very few great companies that sustain leadership over long periods.
CHAPTER 1 Mr Talwar’s Uncertain Future

‘The best time to plant a tree was twenty years ago. The second-best time is now.’ —
ancient Chinese saying More often than not, stocks appreciate when one least expects
them to. And they do not appreciate evenly.

Listed below are the seven basic investment mistakes most of us make.

No clear investment objective/plan: If you don’t know where you are going, you
will probably end up in the wrong place.
Trading too much, too often: Too many people trade too much, too often and do not
reap the benefits of long-term investing and sensible asset allocation. Repeated trading
and modification in investments usually lead to lower returns and higher transaction
costs
Lack of diversification: Different assets carry different kinds of risk and return
potential. Hence, diversifying your portfolio is very important to insulate yourself
from shocks in a particular asset class.
High commissions and fees: Paying a higher fee on your investments over the long
term can have a significant impact on the performance of your portfolio.
Chasing short-term returns: Most investors chase higher returns or yields on their
investments without really knowing the risk attached to them.
Timing the market: Markets do not move linearly and are inherently volatile. Whilst
there are indicators of various kinds that reflect the market trend at any given point of
time, this does not mean that one can accurately determine when to enter or exit the
markets.
Ignoring inflation and taxes: Most investors focus on absolute returns instead of
looking at real returns. To arrive at actual returns from your investments, you need to
adjust for (or subtract) the impact of inflation and taxes.
Most Indians do not invest in equity at all. Those who do, do so in a very haphazard
manner.

Three takeaways from this chapter:

 It is critical for an investor to nail down objectives and bake them into a
financial plan.
 It is important to not adhere to the age-old wisdom of investing heavily in fixed
deposits, real estate and gold.
 Equity remains the most powerful driver of long-term sustainable returns.
However, investors need to be patient and systematic with equity investments.
CHAPTER 2 Coffee Can Investing

An investment in knowledge pays the best interest.’ —Benjamin Franklin

The dynamics of capitalism guarantee that competitors will repeatedly assault any
business “castle” that is earning high returns.

Business history is filled with “Roman Candles”, companies whose moats proved
illusory and were soon crossed.

A moat that must be continuously rebuilt will eventually be no moat at all. Long-term
competitive advantage in a stable industry is what we seek in a business.

‘When we own portions of outstanding businesses with outstanding managements, our


favourite holding period is forever. We are just the opposite of those who hurry to sell
and book profits when companies perform well but who tenaciously hang on to
businesses that disappoint. Peter Lynch aptly likens such behaviour to cutting the
flowers and watering the weeds.’

People confused “simplicity” with “ease”. Buffett’s methodology was straightforward,


and in that sense “simple”. It was not simple in the sense of being easy to execute.

The common wisdom was dead wrong; the little guy could invest in the market, so
long as he stuck to his Graham-and-Dodd knitting. But many people had a perverse
need to make it complicated.

In an environment like India, where you always have so many “perceived good
opportunities”, if you invest in poor capital allocators, you will never get a return.

Good management teams create optionality for you . . . in an environment like India,
smart managers can create a lot of wealth.

There are a limited number of companies in India where everything lines up . . . good
business, capable and ethical management, you have access to the management: such
combinations do not come that often.’

Earnings is the biggest driver of stock market returns in the long run.
Rather than considering earnings growth as an independent metric by itself, it is more
useful to see earnings growth to be an outcome of two independent parameters—
growth in Capital Employed in a business and the firm’s ability to generate a certain
Return on the Capital Employed (ROCE).

‘Earnings growth’ can be achieved either by growing capital employed whilst


maintaining ROCE, or by growing ROCE through enhanced operating efficiencies
whilst maintaining the firm’s capital employed.

Warren Buffett in his 2007 letter to shareholders defined three categories of


businesses based on Return on Capital:

High earnings businesses with low capital requirements.


Businesses that require capital to grow and generate decent ROCE.
Growing businesses have both working capital needs, which increase in proportion to
sales growth, and significant requirements for fixed asset investments.

Such businesses also form a decent investment option as long as they enjoy durable
competitive advantages that can lead to attractive return on the incremental capital
employed.

Businesses that require capital but generate low Returns on Capital.


A critical feature of the Coffee Can Portfolio is that not only does it use the twin
filters (ROCE above 15 per cent and revenue growth of 10 per cent) to identify great
companies, but it also then holds these companies for ten years.

Here are four compelling factors that go against churn in a portfolio composed of
great companies:

Higher probability of profits over longer periods of time: As is well understood,


equities as an asset class are prone to extreme movements in the short term.
The power of compounding: Holding a portfolio of stock for ten years or more
allows the power of compounding to play out its magic. Over the longer term, the
portfolio comes to be dominated by the winning stocks whilst losing stocks keep
declining to eventually become inconsequential.
Neutralizing the negatives of ‘noise’: Investing and holding for the long term is the
most effective way of killing the ‘noise’ that interferes with investment decisions.
Transaction costs: By holding a portfolio of stocks for over ten years, a fund
manager resists the temptation to buy/sell in the short term. This approach reduces
transaction costs that add to the overall portfolio performance over the long term.
Given the way price multiples have expanded for high-quality companies over the last
decade, should investors be concerned about the sustainability of stock returns from
such companies if they buy at current levels? Our answer is a resounding NO.

Prefer companies with intangible strategic assets: Strategic assets are those that give a
firm a platform over which it can build a stack of initiatives like raw material
procurement, product development, marketing strengths, great distribution, pricing
power, supply chain, etc., and hence sustain competitive advantages.

Intangible assets can either include intellectual property (patents or proprietary know-
how), licences or culture-oriented aspects like: a) hiring, incentivizing, empowering
and retaining top-quality talent; b) using IT (technology) investments not just as a
support function, but as a backbone of the organization to ensure all aspects of the
business are process-oriented and hence efficient; or c) proactively looking after the
company’s channel partners, vendors and employees at times when they undergo
personal or professional crises.

CHAPTER 3 Expenses Matter

‘Beware of little expenses. A small leak will sink a great ship.’ —Benjamin Franklin

In the investment world, there are primarily three types of expenses that the investor,
knowingly or unknowingly, pays for:

Transaction fees: Also called brokerage, it is the fee you end up paying every time
you enter a transaction.
Annual fees: This is more typical of funds (like mutual funds and PMS) wherein the
fund manager charges an annual fee which can actually be paid on a monthly or
quarterly basis as well.
Hidden fees: In insurance products and structured products, it is not easy for investors
to understand exactly what fees are being charged. In structured products,2 for
example, the investor could be given a formula for the return on his principal but that
is really the net return in his hands.
A twenty-year-old who invests Rs 1 lakh when he/she starts working will get Rs 1.11
crore when they retire (at sixty) from the first fund which has a 2.5 per cent expense
ratio. From the second fund, which has a 0.1 per cent expense ratio, he/she will get Rs
2.58 crore.
The three key takeaways from this chapter:

 Fund expenses are often ignored but are deceptively important. Given their
compounding over long periods, they have the ability to drag down investor
returns drastically.
 Unlike earlier years, the alpha (or outperformance) in large-cap equity mutual
funds is now negligible. In this scenario, it makes much more sense to invest in
passive funds or ETFs.
 A broker suggesting funds to an investor leads to a conflict of interest. Driven
by SEBI, the country has already moved on to an ‘only advisory’ or ‘only
broking’ model.

CHAPTER 4 The Real Estate Trap

The three key takeaways from this chapter:

 In India and developed markets, real estate has given far lower returns
compared to equity over long periods of time. Along with that, its high
correlation with equity means that real estate offers little by way of
diversification.
 Real estate is the most illiquid asset with the highest transaction costs, which
are now in excess of 10 per cent.
 India has had a once-in-a-lifetime bull run in real estate between 2003 and
2013.

CHAPTER 5 Small Is Beautiful

‘At the end of the day, small business success should just be a way station on your
way to large business success.’ —Lloyd Blankfein, CEO, Goldman Sachs

The three key takeaways from this chapter

 Over the past two decades, small-caps have outperformed large-caps in most
large stock markets.
 Ever since the NDA-led government launched its multi-pronged attack on
black money in India (2015), affluent Indians have diverted savings away from
real estate and towards the financial system.
 Whilst the scope for generating superior long-term investment returns is greater
with small-caps, the need for professional help is disproportionately greater.
CHAPTER 6 How Patience and Quality Intertwine

‘I have seen many storms in my life. Most storms have caught me by surprise, so I had
to learn very quickly to look further and understand that I am not capable of
controlling the weather, to exercise the art of patience and to respect the fury of
nature.’ —Paulo Coelho

Observation No. 1: The shorter the holding period, the higher the quality
premium
The late Peter Roebuck, one of the world’s greatest cricket writers, wrote, ‘David has
a simple game founded upon straight lines. Reasoning that runs cannot be scored in
the pavilion, he sets out to protect his wicket. Curiously, this thought does not seem to
occur to many batsmen, a point many a long-suffering coach could confirm.

The quantum of the quality premium is higher for shorter holding periods.

The ‘Quality Premium’ (Coffee Can Portfolio median returns minus Sensex median
returns) exists for all investment horizons.

The CCPs are full of companies that are the Rahul David’s of the business world—
rare, determined and constantly seeking to improve the edge or the advantage they
enjoy vis-à-vis their competitors.

Observation No. 2: A high-quality portfolio with a very long holding period


delivers the highest return with the lowest risk
The three key takeaways from this chapter:

 Patience premium in equity investing: Given the behavioural concept of


‘Myopic loss aversion’ defined by Shlomi Benanti and Richard Thaler,
investors who do not have even a year of patience, i.e. stock holding periods
less than one year, are likely to believe that ‘more often than not, people lose
money in equity markets’.
 Quality premium in equity investing is higher for shorter time periods:
 Combining quality premium with patience premium: Whilst both the Sensex
and the Coffee Can Portfolio (CCP) produce better returns (alongside lower
volatility) if held longer, the CCP beats the Sensex by a wide margin when it
comes to producing superior returns (with its volatility being even lower than
that of the Sensex).
CHAPTER 7 Pulling It All Together

‘A man who has committed a mistake and doesn’t correct it is committing another
mistake.’ —Confucius

‘Never forget that risk, return, and cost are the three sides of the eternal triangle of
investing.’1 —John C. Bogle,

Warren Buffett’s famous two rules on investing are:

 Rule No. 1 – Never lose money.


 Rule No. 2 – Don’t forget rule number 1.
Debt was like the non-striker in a batting partnership, somebody who will hold the
other end whilst the big hitting and runs will be scored by the striker, which is equity
in this case.

Learning from Book

Saurabh Mukherjee’s (2018) book Coffee Can Investing: The Low Risk to
Stupendous Wealth Portfolio is an incredibly informative and comprehensive guide to
low-risk investments. The book provides an overview of the different types of
investments available and their associated risks, as well as specific strategies for
constructing a low-risk investment portfolio. It also includes numerous examples and
case studies to illustrate the concepts and strategies discussed in the book. The book
provides a wealth of information for both novice and experienced investors. It covers
a wide range of topics, including investment basics, risk management, and portfolio
construction. It also provides valuable advice on investing in stocks and mutual funds,
as well as alternative investments such as real estate, precious metals, and
commodities. The book is written in a clear and concise manner and is easy to
understand. It is well-researched and provides a wealth of practical advice. Overall,
Coffee Can Investing: The Low Risk to Stupendous Wealth Portfolio is an excellent
resource for anyone looking to learn more about low-risk investments. It is an
invaluable guide for investors of all levels of experience.
About the Practice on Software E- Views (Student version)

E-views is an advanced statistical and econometric software package that provides


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make it an excellent choice for data analysis. Its intuitive interface makes it easy to get
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users to easily visualize data and explore relationships between variables. The
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The software allows users to quickly and easily analyse and visualize data in multiple
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