DECLARATION

I hereby declare that project titled “Customers perception towards Digital Banking” is an original piece of
research Work. It was not submitted to any other organization, university or institution or published any
time before.

The information has been collected from genuine and authentic sources. The work has been submitted
in Partial fulfilment of the requirement of BBA to our college.

Diganshu Solanki
 ACKNOWLEDGEMENT

I take this opportunity to extend my sincere thanks to my project guide Mr. Dr.Anil kr. Grewal
Professorfor having made my research project a great learning experience by giving me their guidance,
insides and encouragement which acted as a continues support for me during this entire period. I would
also like to express my gratitude to my Dr. Manju Singh, HOD BBA and my family and my pears for their
support during the completion of project report which leads to successful completion of my project
report.

Diganshu Solanki Dr. Anil Kumar Grewal

(Assistant Professor)
 MERI COLLEGE OF ENGINEERING AND TECHNOLOGY
(Approved by AICTE, Ministry of HRD, GOI and Govt. of Haryana, Affiliated to MD University, Rohtak)
46th Milestone, Rohtak Road, Delhi NCR, Haryana, INDIA

CERTIFICATE
Date:- 10/ 05/2023

TO WHOM SOEVER IT MAY CONCERN

This is to certify that Diganshu Solanki Student of Bachelor of Business Administrator (BBA) has
successfullycompleted his / her Project Titled “A Study of consumer preferences for online payment
system”. He / She submitted this project in the fulfillment of the requirement of Bachelor of Business
Administration (BBA).

This project is submitted with following the rules and guidelines defined by Maharishi Dayanand
University, Rohtak for the Project.

Dr. Manju Singh

Head of the Department
MERI College of Engineering and Technology
 TABLE OF CONTENTS
S. NO TOPIC PAGE NO

1 Title Page i

2 Declaration ii

3 Acknowledgment iii

4 Certificate iv

5 Executive Summary v

6 Chapter: - 1 1-7
(Introduction)
7 Chapter: - 2 8-15
(Literature Review)
8 Chapter: - 3 16-17
(Research Methodology)
9 Chapter: - 4 18-26
(Data Analysis and Interpretation)
10 Chapter: - 5 27-31
(Conclusion , Suggestion , Finding)
11 Bibliography 32-34

12 Annexure 35