GROUP 03

GROUP NAME ID

SYEDA AFSANA KHANAM 2135072660

MURSALINA TABASSUM 1735317060
WASIMA JAHAN RABI 2215397660
MD.FAISAL KARIM 2035571660
Approach KPI for Admin Executive

A Customer Service
A Administrative Support
B Administrative Budget
A Coordination Skills
A Vendor Management
A Technological Skills
A  Communication Skills
A Motivation
Total Marks

Admin Executive
Policy:if any one get 95+ , then the
employee will get 5 % of basic as
bonus
KPI CALCULATION FOR ADMIN EXECUTIVE
Calculation
of the score
Approach
actual/target x 100 A
( for KPI maximize, the higher the better)
Target/actual x 100
( KPI Minimize; the lower the better) B

Final score=
Total Marks Weight Target Actual Score Weight*score/total
marks

100 10 50 55 110 11
100 10 60 58 97 10
100 15 70 60 117 18
100 15 50 60 120 18
100 10 40 45 113 11
100 20 50 65 130 26
100 10 60 70 117 12
100 10 40 30 75 8
100 100 Marks obtained: 113

Salary( basic) 50000

p_ bonus 2500
95+

5 % of basic as bonus
Customer service: This KPI assesses your capacity as an administrative executive to offer superior custo
customer satisfaction scores, issue resolution times, and response times to questions might be include

Administrative Support: This KPI assesses your capacity to offer efficient and effective administrative s
and correct documentation and filing, and the ability to handle various projects and deadlines might be

Budget for Administrative Expenses: As an Administrative Executive, this KPI assesses your capacity to
maintaining organizational spending budgets, locating areas for cost reductions, and maximizing admin

Coordination Skills: As an administrative executive, this KPI gauges your capacity for efficiently coordin
and project completion rates, the ability to manage many projects simultaneously, and the power to sh
included.

Vendor Management: As an administrative executive, your capacity to manage and sustain fruitful con
like the vendor's performance standard, the aptitude for advantageous terms and pricing negotiations,
relationships might be included.

Technical Proficiency: This KPI assesses your familiarity with technology and capacity to use it to enhan
application expertise, technical problem-solving skills, and technological adaptability may be included i

Communication Skills: As an administrative executive, this KPI gauges an individual's capacity to intera
like communication accuracy and clarity, the ability to explain complicated ideas, and the power to dev
included.

Motivation: The degree of motivation and involvement in someone's job as an administrative executive

scores, his/her dedication to meeting deadlines and accomplishing goals, and his/her capacity to take t
included in this.

Lastly, a constant training and professional development strategy may be developed to improve skills a
progress, which will raise an administrative executive's KPIs. Also, encouraging and involving the admin
and praise.
xecutive to offer superior customer service to internal and external stakeholders. Metrics like
to questions might be included.

and effective administrative support to the organization. Metrics like data input accuracy, timely
rojects and deadlines might be included.

s KPI assesses your capacity to control the budget for administrative costs. Metrics like
uctions, and maximizing administrative investment return might be part of this.

capacity for efficiently coordinating and managing activities and projects. Metrics including task
aneously, and the power to share project updates and progress with stakeholders might be

manage and sustain fruitful connections with vendors and suppliers is gauged by this KPI. Metrics
erms and pricing negotiations, and the aptitude for successfully managing vendor contracts and

and capacity to use it to enhance administrative procedures and processes. Metrics like software
adaptability may be included in this.

individual's capacity to interact successfully with internal and external stakeholders. Metrics
d ideas, and the power to develop and maintain strong connections with stakeholders might be

as an administrative executive is measured by this KPI. Metrics like individual work satisfaction
and his/her capacity to take the initiative and see chances for process improvement should be

developed to improve skills and knowledge while offering possibilities for growth and career
aging and involving the administrative executive in their work by giving them regular feedback