KATHAKALI CHOWDHURY

1649 Hammond Cres. Edmonton, AB, Canada T6M 0L8

Phone: 780.721.0974(cell)
Email: tina.chowdhury@gmail.com

Objective: Looking for any jobs where I can impart my skills and knowledge

Skills
 Knowledge of Medical Anatomy and Terminology
 Proficiency with Medical Transcription
 Trained in MS Office and Medimax
 Skilled in Medical Billing and managing patient files
 Practicum experience in a hospital setting
 Customer care experience in call center
 Strong communication skills and ability to work both independently and in a team environment.

Work Experience

Lunchroom Supervisor: Bessie Nichols School, Edmonton, AB2021 to Current

Responsivities:
 Supervise students during indoor and outdoor activities
 Assist class teacher
 Cleaning and other assigned duties

Medical Assistant: Skylark Medical Clinic, Winnipeg, MB, 2007-08

Responsivities:
 Scheduled appointments, receiving all incoming calls and ensuring patients are notified
 Electronically filling patient data and information
 Advising physician when required
 Receptionist

Customer Service Representative: Convergys Call Centre, Winnipeg 2005-2006

Responsivities:
 Provided in-bound customer service for Fed-Ex customers
 Responded to customers inquires
 Managed customers complains
 Troubleshoot significant customer service problems and provide general information

Data Entry and Filing Clerk: Great West Life Assurance, Winnipeg, MB, 2004-2006
Responsivities:
 Reviewed scanned applications for accuracy and completeness
 Liaised with Financial Advisors for clarification and missing information
 Entered data from scanned applications for multiple insurance products into the Head Office
application system accurately
 Ensured accurate data entry of policy changes that require underwriting into the internal system to
facilitate workflow and ordering of evidence
 Reviewed illustrations with scanned applications to determine if further review is required

1
Education

Medical Office Assistant Diploma, 2007

CDI College of Business Technology Health Care, Winnipeg, MB, Canada
Technical Communication Diploma Program, 2004
Red River College, Winnipeg, MB, Canada

Information Technology Diploma

Stockport College, Manchester, United Kingdom, 2000

Practicum Experience
Misericordia Hospital, Winnipeg, Manitoba, Canada Two weeks on- the-job training
 Filed patient information
 Received and helped patients at reception
 Helped the Medical Assistant in scheduling patients

Software
 Programming Languages: Java, Visual Basic
 Web scripting: HTML
 Operating System: Windows 7/8/10
 Communication software: Internet Explorer, Google chrome, experienced in setting up and
configuring internet tools
 Applications: MS Office, Word, Excel and Medimax

Certifications and Training

 Personal Health Information Act (PHIA)
 First Aid/CPR Level C
 Computer Accounting and Technical Communications

Volunteer
Victoria General Hospital Winnipeg, 2003
 Served meals and interacted with patients
 Accompanied patients for chapel service

Misericordia Hospital, Winnipeg, MB, from 2007-2010

 Filed patient information
 Received and helped patients at reception
 Helped the Medical Assistant in scheduling patients

Interests
Movies, music, making new friends, dancing, playing Piano