OBJECTIVE: To work in a fast paced HIM department where I can apply my training in health information management, and my experience in customer service and insurance/billing processing.
EDUCATION: Northwestern College Chicago, IL Associate in Applied Science Degree Health Information Technology Graduation: June 2014 * GPA: 3.65/4.00 RHIT Credential Earned: 08/07/2014
PRACTICUM EXPERIENCE: St. Anthonys Memorial Hospital, Effingham, IL April 2014 HIM Onsite Training Participated in the CDI Process Assisted in composing Release of Information requests Processed Birth Certificate and Coroner Requests Coded charts for inpatients, outpatients, and same day patients
COMPUTER SKILLS / HIT ABILITIES: Experienced with the 3M Coding System Experienced with the Ingenix Encoder EHR training in Practice Fusion EHR training in CPR (VA system) Advanced skills in online research User of Microsoft Office 2010 (Word, Excel, Access & PowerPoint) WHO Cause of Death Certified
ICD-9-CM Coding CPT/HCPCS Coding Life Science Foundation courses Training in Meaningful Use & Performance Improvement HIPAA certified Typing rate of 55wpm
EMPLOYMENT EXPERIENCE: American Family Insurance St. Joseph, MO 05/2013-present Billing Care Rep II Assist customers and agencies with billing and My Account questions Obtained Kansas Property & Casualty Insurance License within 6 months of hire Achieved an Above Target rating on my annual review
NCO Financial St. Joseph, MO 07/2012 01/2013 Collections Representative Contacted customers regarding credit card delinquency Processed payments