Bridgette Duffield

10630 Westbrae Parkway #609 Houston, TX 77031, (713) 376-8404, BJD62@att.net

OBJECTIVE

To provide skills that will utilize my education and experience and to contribute to the overall
success of the department strongly committed to team building and training/education.
EXPERIENCE
UNITED BEHAVIORAL HEALTH/OPTUM HEALTH, HOUSTON, TX

9/2005-2/2016

Claims Examiner/Customer Service Representative

Researched provider/members information for correct claim processing.
Identified the correct coding ICD-10/CPT-4 coding application for resolution complex
accounts.
Processed Clinician/Facility SLC County Medicaid claims.
Adjudicated claims daily.

COMPUTER SCIENCE CORPORATION, HOUSTON, TX

02/1998-01/2005

Administrative Assistant

 Maintained inventory of all office supplies.

Processed incoming/outgoing mail daily.
Edited and processed multiple insurance accounts.
EDUCATION
Professional Development
Computer Training Course
Microsoft Training Course
Telephone Technique Training Course
U learn Courses,
System, Facets

Tracey, Rios, Cosmos, Microsoft Outlook, U Net, Epuf

References available upon request