Rebecca Schnack

Profile

928-920-9727 Rebecca.schnack12@gmail.com

A detail-oriented, versatile and dedicated medical billing/coding professional with several years of administrative and customer service expertise, looking to assist a medical office in providing world-class service and ensuring all billing is performed in a timely and efficient manner Certified Medical Billing/Coding Technician Knowledge of and ability to use EPIC, STAR and MEDLOOK PRO 7 years of experience working with and inputting client information into various database systems (data-entry) Able to interpret Explanation of Benefits 12 years of customer service experience 9 years of administrative experience Multiple Best Customer Service and Top Quality Assurance awards Knowledge of CPT & ICD-9-CM codes Knowledge of Medical Terminology/Dental coding PATIENT FINANCIAL SERVICES REPRESENTATIVE 4/13 5/13 Yuma Regional Medical Center Managed posting patient payments while greeting patients, discussed financial assistance forms with patients, posted accounting checks, multi-tasked and toggled through multiple open windows, sorted mail Strong organizational abilities, oral and written communications, strong competencies in the use of common office software applications, the ability to create spreadsheets to analyze and present data, used Chase lockbox information, balanced payments through bank log form, logged bankruptcy information for patients SUBSTITUTE TEACHER 10/11 04/13 Harvest Preparatory Academy Manage student learning in accordance with the goals and directives of the school and the division. Maintain discipline and classroom that fosters a safe and positive environment for all students and staffing accordance with school and county policies CLAIMS PROCESSOR 05/08-06/10 Allstate Insurance Company

Qualification Highlights

Experience

Handled inbound calls which include authenticating, probing, and finding ways to
calm caller when anxious from accident Gathered key facts, policy details, updated assets, assigned adjusters, set up tasks , took first notice of loss, issued checks, set liability, watched for missing detail in data

Education

U.S. Career Institute

2011-2012

Attained Medical Coding and Billing Certificate