Kelly Keller

724 Maple Crest Drive| Middle River, Maryland 21220 | 443-823-3564 |

kkeller621@gmail.com|www.kellyrkeller.weebly.com

Objective
To obtain a position where I can effectively utilize my leadership and organizational
skills, along with the ability to work well with others as a part of a team.

Education
Associate of Arts, Anticipated completion December 2016, The Community
College of Baltimore County, Essex Campus

Major- General Studies

High School Diploma, May 1999, Chesapeake High School

Graduated in the top 5% of the class

Skills & Abilities

Thinks critically to solve problems

Writes clearly and concisely

Listens attentively

Counsels, coaches, and manages conflict

Proficient in Microsoft Word, Novius RIS, MedConnect, Amalga, and

ReportXpress

Experience
Supervisor, Administrative Support Services |MedStar Good Samaritan
Hospital | March 2012-Present

Oversee daily operations for Imaging support services.

Prepare and distribute payroll for direct reports.

Oversee inventory and office supply purchases.

Compile annual recommendations for end of fiscal year budgets.

Function as a liaison between medical staff, radiologists, and radiology

staff to ensure a smooth workflow.

Schedule outpatient Imaging procedures for multiple modalities.

Ensure timely final reports for all exams.

Train new associates on scheduling protocols and data entry software.

Created a scheduling training manual and reference book with

protocols.

Process accounts receivable and accounts payable.

Create staffing schedules for 5 reception desks.

Answer phones, greet patients, perform order entry.

Scheduler| MedStar Good Samaritan Hospital | August 2009-March 2012

Scheduled Imaging exams for outpatient CT, MRI, Interventional,

Diagnostic and Vascular Ultrasound, Mammography, and Fluoroscopy.

Coordinated schedules for all disciplines to give consecutive

appointments when necessary.

Answered phones, screened calls, transferred calls, and provided

information.

Greeted patients and performed order entry.

Ensured the validity and efficiency of the schedule before distribution.

Image Clerk| MedStar Good Samaritan Hospital | June 2008-August 2009

Answered phones, screened calls, transferred calls, and provided

information.

Contacted radiologists for stat radiology reports.

Monitored radiology reading worklists to ensure timely final reports.

Create CD/DVD's which contain digital images.

Achievements

GPA of 3.77

Treasurer, National Honor Society