Amy Ahrens

Dental Office Manager

443-629-9032 | orthoamy@gmail.com

Objective
Highly competent Business Management student and administrative professional offering 15+ years of combined experience
and education in office administration with a dental field focus.

Education
ASSOCIATE OF APPLIED SCIENCE | IN PROGRESS (ESTIMATED COMPLETION - 2019) | CCBC, ESSEX
Major: Business Management
Related coursework: Accounting I & II, Business Law I, Introduction to Business and Industry

Skills & Abilities

Strong interpersonal communication, organizational, time management and problem resolution skills
Exceptionally people oriented and customer focused
Adept at implementing procedures to support office efficiencies and productivity levels
Skilled at excellent figure aptitude; keen ability to recognize and correct discrepancies
Experienced with maintaining strong statistical data; self-taught and proficient in software and database systems
Increased production by 12% annually for five years

Experience
BUSINESS MANAGER | ELIZABETH B. SPANNHAKE, DDS, PA | FEBRUARY 2008 - PRESENT
Oversees an internal team of six staff members and two doctors
Recruitment of new employees utilizing online advertising, interviewing, and discussing contracts and wages
Skilled in billing and submitting insurance claims
Create and present financial contracts
Guide staff to improve doctor and patient flow
Prepare and present weekly and monthly financial reports to doctor

OFFICE MANAGER | PATRICK LAROSILIERE, DDS, PA | MARCH 2003 FEBRUARY 2008

Managed the day to day operations of the orthodontic office

Certificates
DANB Qualified Orthodontic Dental Assistant, Howard Community College 1992
Active Maryland Dental Radiation Technologist, CCBC, Essex 1992

REFERENCES
Deborah Wolfe, colleague 443-465-7716
Melissa Rippeon, colleague 410-277-5389