DHARIK H.

NAGIN
Castro Valley, CA 94552
(510) 813-4753 • dhariknagin@gmail.com
linkedin.com/in/dharik-nagin

BUSINESS & MANAGEMENT ANALYST CANDIDATE

An ambitious, purpose-driven recent graduate and team leader, I leverage a diverse background in project & inventory
management, data analysis, and strategic planning to achieve trusted advisor status with stakeholders. I am motivated to apply
my passion for exceptional customer service and agile system mindset to increase profitability and organizational excellence.

CORE COMPETENCIES
Project Planning • Process Improvement • Data Analysis • Project Management • Student Leadership • Customer Satisfaction
Regulatory Compliance • Budgeting • Forecasting • Research • Data Management • Technical Training • Change Management
Financial Analysis • Negotiations • Risk Mitigation • Communication • Strategic Planning • Customer/User Experience

EDUCATION
8/2018- CALIFORNIA STATE UNIVERSITY HAYWARD, CA
8/2020 Bachelor of Science, Business Administration & General Management
Relevant Coursework: Financial Accounting, Financial Management, Principles of Microeconomics &
Macroeconomics, Statistics & Probability, Global Economic Analysis, Supply Management & E-Commerce

EXPERIENCE
6/2014- WALGREENS SAN MATEO, CA
10/2018 Senior Pharmacy Technician
 Promoted to Senior Pharmacy Technician due to three years of success, demonstrating technical acumen,
strong learning agility & customer service, and exceptional attention to detail.
 Collaborated with 10-person pharmacy team that included seven technicians and up to three pharmacists
per shift, filling prescriptions and interfacing directly with patients, doctors, and insurance providers.
 Selected by pharmacy manager to prepare complex compounding formulas and manage chemotherapy
medications & fulfillment processes in highly regulated, fast-paced environment.
 Utilized Intercom Plus software and strategic inventory management systems to input & manage drug and
patient data, meticulously updating systems in adherence with state & federal regulatory compliance law .
 Trained, coached, and mentored junior technicians to align standards of care and customer support.
 Consistently met & exceeded KPIs year over year, receiving recognition for accurate data entry &
management, meeting up-sell and cross-sell goals, and achieving high customer satisfaction ratings.

11/2012- WALGREENS SAN MATEO, CA

6/2014 Pharmacy Technician
 Assisted pharmacy manager and staff pharmacists in filling prescriptions, coordinating clinical services, and
auditing medical inventory, while completing extensive Walgreens technician training program.
 Maintained clean, safe working environment; developed trusting relationships with patients and staff.

6/2012- VALLEY MEDICAL O NCOLOGY CONSULTANTS PLEASANTON, CA

7/2012 Extern
 Supported six doctors and 8 nurses with wide range of duties aimed at improving patient comfort, care,
and wellbeing; prepared IV lines and admixtures in cooperation with medical staff.
 Performed weekly audits of class/scheduled drugs, analyzing and reporting data to Superior.

CERTIFICATIONS & LICENSURES

 Social Justice Scholar, California State University (2019)
 Pharmacy Technician Program, Unitek College (2012)
 Pharmacy Technician Certification Board (PTCB) Certified, PCTB (2012-Present)
 Licensed Pharmacy Technician, California State Board of Pharmacy (2012-Present)
 Chemotherapy Certification, Tyco-Kendall (2012-No Expiration)