Jin Hua (Gloria) Hu

975 Aberdeen Avenue NE #B202, Renton, WA 98056

gloriahu85@hotmail.com
(206) 403-5961

SUMMARY OF QUALIFICATIONS

 Bachelor of Science Degree in Accounting

 Eight years of medical office experience focusing on billing, following up on denials, obtaining
authorizations, reconciling off-set claims, translating EOBs, rebilling for higher reimbursements,
collecting from aged accounts.  Also responsible for accurately maintaining patient accounts,
updating new insurance policies and regulations. 
 Extensive knowledge of MediSoft Patient Accounting, Excel, Word, and PowerPoint.

CORE STRENGTHS

Problem Solving (and Leadership) – Decreased 70% of claim denials by identifying and resolving
issues in a timely manner; then apply it to other staff members for future references
Self-starter – Ability to run and organize a busy medical clinic without supervision, taking initiative to
perform all office duties
Customer Service – Establish excellent client relationships in a fast-paced environment
Prioritizing – Highly self-motivated in accomplishing daily tasks by utilizing multitasking
Languages – Fluent in Mandarin, Cantonese and Taishanese.

EXPERIENCE

Assistant Manager/Billing Specialist

Kenneth Hong, M.D., Seattle, WA September 2002 – Present
 Promoted to assistant manager from receptionist based on professionalism, leadership, and
learning abilities
 Processed medical claims, adjustments, collections, recorded all A/R from insurance companies,
and verified all A/R and balances
 Multi-tasks in a busy clinic of an average of 60 patients a day including billing, scheduling, daily
and monthly data backups, filing, copying, faxing, and answering phone calls

Office Clerk
VA Puget Sound Health Care System, Seattle, WA June 2002 – August 2002
 Provided office support with different projects and successfully met deadlines.
 Able to take directions and interact with supervisors with excellent listening and learning skills

EDUCATION

Bachelor of Science Degree in Accounting

Central Washington University, Lynnwood, Washington December 2009
Associate Degree in Business
North Seattle Community College, Seattle, Washington December 2007