3.

1 Outreach Program Manual

I. INTRODUCTION

This module is authored with the objective of ensuring uniformity in the physical format of writing output as a course
requirement for Good Governance and Social Responsibility (MAN– 003). It is done with the combined effort of the College of
Business Education’s Chair, Faculty Member/s handling MAN 003 course, students enrolled in the course, and the SOCI department.

Submission of this document is a step in a program leading to the awarding of a Bachelor of Science in Business
Administration degree. The original copy will be kept in TIP-CBEQC Department for public use, together with the electronic copy
that will be stored on a properly labeled USB for archival purposes. Undergraduate students must be familiar with the guidelines
before writing their paper. The use of correct tone, grammar, punctuation, spelling, and format shall be observed and it is for this
purpose that this module was written.

II. MANUSCRIPT CONSTRUCTION

1. Appearance – The manuscript must be prepared on a computer, neat in appearance, and without error. Strikeovers, handwritten
corrections, or interlineations are not accepted. Printing of the feasibility study should be ink/laser quality with dark black characters
that are consistently clear and dense. The manuscript can be printed on only one side of each page received. Reproduced copies are
acceptable only if high-quality photocopying is used.

2. Paper – Official TIP-CBEQC paper with the appropriate logo must be used. It is available at the TIP-CBEQC Department. Type
Times New Roman or Arial are the only acceptable fonts. The same typeface must be used throughout the manuscript, including
figures, tables, plate captions with the exception of certain tables, figures, and appendix material, which may use a different type.
Italics should be used only to highlight specific words or phrases in the text. The official font size is 12 point and must be used for all
material in the text.

3. Spacing – Double spacing is required throughout the manuscript. Footnotes, bibliographic entries, long quoted passages, figure and
table captions, and items in lists and tables may be single-spaced. If individual footnote or bibliographic entries are single-spaced,
there must be double-spacing between each entry. There are special spacing requirements for some of the preliminary pages. 

4. Margins – Margins must be uniform on all pages. Margin requirements apply to all materials included in the thesis/dissertation
such as figures, tables, photographs, etc., and all material in appendices. The margins of the thesis page are:

 1 inch minimum on the top and bottom

 5 inches minimum on the left
 1 inch minimum on the right 

Page numbers must fall within the margins. Page numbers must be placed at the top of the page on the right side. The body of the text
must be fully/double justified with a one-inch indentation of each paragraph’s first sentence

5. Final Submission - After completing the required documents needed for final output the student candidate/s shall do the following:

1. Revise the manuscript in compliance with the panel members’ comments and suggestions;
2. Submit a hardbound copy of the FINAL CSR output and
3. Submit a soft copy with Portable Document Format (PDF) and word file of the completed FINAL CSR output stored in USB
to the CBE Department as final requirements for the subject.

Notes:

 Only the copy of the feasibility study used for the hardbound book is printed on the TIP-CBEQC template.
 Only the copy of the pages which bears original signatures printed on the TIP-CBEQC template is scanned for the purpose of
saving it on a soft copy to be stored in USB.
 The hardbound copy of a feasibility study and business plan has a golden yellow cover with black lettering. The Cover Title
is copied from the Title Page. Book spine should follow the format shown in Appendix 1.

III. PARTS OF CSR OUTPUT

1. Preliminary Pages
 o Title Page (All successive preliminary pages are numbered consecutively)
o Acknowledgments
o Table of Contents

Title Page – The TITLE for the CSR output should include meaningful keywords descriptive of the subject and content. Indicate the
section, the title of the outreach program, and the date of completion. The title should appear like an inverted pyramid, written in
upper case letters using single spacing. The TITLE should be 10 spaces from the top of the page. An example of the Title Page for the
CSR output is shown in Appendix 1.

Acknowledgments – This section must not be more than 2 pages long. Place the acknowledgments heading at the top of the page
centered, all-in upper-case letters. Leave one blank line, and then begin the text, which is double-spaced. Indent the first line of each
paragraph. The sample acknowledgments page appears in Appendix 2.

Table of Contents – The table of contents is to include the following pages: title page, acknowledgment list of tables, and appendices
as well as the major sections of the text. The sample table of contents is shown in Appendix 3.

Note: Pagination of preliminaries shall be in lowercase Roman numerals placed at the bottom center of the page.

2. Body of Text – A format for the Business Feasibility Study with the following titles will be used;

*A. THE PURPOSE AND ITS BACKGROUND

Introduction/background of the outreach program, Corporate Social Responsibility (CSR) course

 Brief discussion and background about outreach program or CSR as course.

Significance of the outreach program

 Describing the significance of conducting outreach programs in general.

*B. THE PROCESS OF OUTREACH PROGRAM

Introduction about the chosen outreach program

 Describe and enumerate the reasons for coming up with the chosen program, chosen community, and the chosen participants.
Discuss the specific program chosen, for whom or who will be the beneficiary of the program to be conducted (include
details of the beneficiary). Discuss also the different possible role/s of each student in conducting outreach programs. 

Process of the whole activity (from preparation to documentation)

 The summary of the process of conducting the outreach program from preparation to final submission of CSR output should
be in writing.

Process Flow Chart (Procedure)

 The step-by-step process or procedure of the chosen program

Program flow during an outreach program

 The flow of the program should be detailed to meet the expected time allotted in the conduct of the outreach program.

*C. DOCUMENTATION

Cover Letter - The cover letter is for submission to the office of VPAA. (Appendix 4)

End-activity report - The end-activity report should be done right after the outreach program using the template from the SOCI
department and also for submission to the office of VPAA. (Appendix 5)

Summary of Contribution/s - Each student will contribute to having funds for the outreach program. The collection of contributions
should be documented properly with the use of the summary of contribution form. (Appendix 6)

Lists of Students with assigned task/s - Each student is given a specific task/s. Giving role/s to each student in conducting the
outreach program will serve as one of the bases in grading. (Appendix 7)
Summary of Accomplished Waivers - Accomplishing the form of a summary of accomplished waiver for proper documentation on
the safety of the student attending/participating in conducting the outreach program. (Appendix 8)

Attendance Record (Students) - Attendees should sign in the attendance record for students. (Appendix 9)

Attendance Record (Teaching and Non-teaching Staff) - Attendees should sign in the attendance record for teaching and non-
teaching staff. (Appendix 10)

Attendance Record (Beneficiaries) - Attendees should sign in the attendance record for beneficiaries. (Appendix 11)

Community Project/Activity Evaluation Summary Report – For Students, Teaching and Non-teaching Staff
- Students and non-teaching personnel who will be joining in conducting the outreach program is needed to answer the community
project/activity evaluation form after. This is to know the learnings, satisfaction, and suggestions of the students. (Appendix 12)

Community Project/Activity Evaluation Summary Report – For the Community Project/Activity Beneficiary
- Each beneficiary is needed to answer the community project/activity evaluation form after conducting the outreach program. This is
to know the learnings, satisfaction and suggestions of the beneficiaries. (Appendix 13)

Certificates – Beneficiaries, Students and Non-Teaching Staff), Speaker and Organizer

- To give recognition to all who participated in conducting the outreach program each will receive a certificate. Certificate for the
beneficiary and students (Appendix 14), speaker (Appendix 15), and organizer (Appendix 16).

Compilation of Pictures and Video/s – Compilation of all photos taken from preparation to the stage of finishing the final CSR
output. Each picture should have a description. (Appendix 17). The entire process of conducting the outreach program from
preparation to documentation should be supported by a video.

Summary of Submitted Reflection – Accomplishing the form of a summary of submitted reflection for proper documentation.
(Appendix 18)

Liquidation – Indicated the total amount contributed by the students and the total expenses incurred all throughout the process from
preparation to submission of the final CSR output. After the computation, if there will be a refund, students have to accomplish the
refund form (Appendix 19). In this part transparency and honesty is very important.   

3. List of Appendices

List of appendices includes materials (sample of accomplished evaluation forms for students, teaching and non-teaching staff
and the community project/activity beneficiary, sample of accomplished waivers, sample of certificates, sample of submitted
reflections, and copy of All Receipts to support the liquidation) not vital to the text but which will supplement the text. Each type of
material forms a separate appendix, which must be labeled separately (Appendix A, Appendix B, etc.).

Note: Use Arabic numerals to paginate the text, references, and appendices. Number all the pages consecutively starting at number 2
on the second page of the first chapter.

3.2 Course Integration

 Planning

 beneficiaries (location)
 date and time
 budget
 activities (preparation to completion of documentation)
 materials, platform and 
 task/s assignment / distribution of task/s
 others

Conduct Outreach Program

 program flow
 activities (presentation, open forum, evaluation, and certificate distribution)

Documentation

 refer to page 3.1 (outline of documentation)

  pictures and videos

4.1 Corporate Governance Definitions and Fundamental Objectives

Corporate Governance

 is the system of rules, practices, and processes by which a company is directed and controlled.

 essentially involves balancing the interests of a company's many stakeholders, such as shareholders, management, customers,
suppliers, financiers, government, and the community. Since corporate governance also provides the framework for attaining
a company's objectives, it encompasses practically every sphere of management, from action plans and internal controls to
performance measurement and corporate disclosure.
 Good corporate governance creates a transparent set of rules and controls in which shareholders, directors, and officers
have aligned incentives. Most companies strive to have a high level of corporate governance. For many shareholders, it is not
enough for a company to merely be profitable; it also needs to demonstrate good corporate citizenship through environmental
awareness, ethical behavior, and sound corporate governance practices.
 Good corporate governance helps companies operate more efficiently, improve access to capital, mitigate risk, and safeguard
against mismanagement. It makes companies more accountable and transparent to investors and gives them the tools to
respond to stakeholder concerns.
 It also contributes to development. Increased access to capital encourages new investments, boosts economic growth, and
provides employment opportunities.

4.2 What Good Governance Promote

Good Governance Promote

1. Transparency – is vital with respect to corporate governance due to the critical nature of reporting financial and non-
financial information.
2. Accountability – is the recognition and assumption of responsibility for the decisions, actions, policies and administration,
governance, and implementation of programs and plans of the corporation and people involved, including the obligation to
report, explain and be answerable for its resulting consequences.
3. Prudence – Is defined within the Code of Governance as “Care, caution, and good judgment as well as wisdom in looking
ahead”

4.3 Benefits of Good Governance

Benefits of Good Governance

1. Reduced Vulnerability
 adopting good corporate governance practices leads to an improved system of internal control.
 reduces the cost of loans or credits
2. Marketability
 enhancing corporate value
 more attractive in the open market
3. Credibility
 companies do not need to sell themselves
 if the company is credible, investors' trust comes next 
4. Valuation
 it pays to have good corporate governance because it affects the financial and non-financial value of the enterprise.

4.4 Ethical Leadership

Ethical Leadership is leadership that is concerned with leading in a manner that respects the rights, dignity, and stake of others. 

 Leaders who are ethical demonstrate a level of integrity they make and actions they engage in.
 Leaders who are ethical are stakeholder-oriented, and also conscious of how their decisions affect others.

Myths About Organizational Ethics

 1. Being Ethical Is Easy
 It is not easy for the business to be ethical like following minimum legal requirements.
 no such thing as free-cost compliance
 unethical entities are present at all times

2. Being Ethical is Not Part of Doing Business

 it is part and parcel of doing business
 it comes with the existence of the business

3. Being Ethical Brings No Benefit

 being ethical has a reward
 businesses with ethical standards will reap the benefits sooner or in the future

What Ethics is Not

1. Ethics is Not the Same as Feelings

2. Ethics is Not Religion
3. Ethics is Not just following the laws
4. Ethics Is Not Following Culturally Accepted Norms
5. Ethics is Not Science

4.5 Ethical Decision Making Process in an Organization

Ethical Decision-Making Process in an Organization

The following can help decision-makers of organizations lay down decisions aligned with their CSR principles:

1. Withdraw. Before you look at it objectively, step back first.

2. Be an archivist. Organizational history may have much to learn from
3. The Option of Doing Nothing.
4. Be conscious of Long-term effects.
5. Consider legalities and ethics.
6. Ask around.
7. Be comprehensively sensitive.
8. Don’t be a dangerous “Alpha Male”
9. Find a win-win solution.

OTHER RESOURCES:

https://youtu.be/E6hWPDUUQ1w