Bill date: 09 May 2023 Account number

Bill number: 11569807/2 600485023

Any questions?
0808 223 1133
Mon - Fri 8am to 6pm
Sat - 9am to 1pm

www.enstroga.co.uk/
HEAD OFFICE COMPANY DIRECTOR
VOLSHEL LTD VOLODYMYR SHELEST
12 BARTONS ROAD UNITED KINGDOM
HAVANT, HAMPSHIRE
UNITED KINGDOM
L PO9 5NP, 62020

Your Fixed Price Energy Plan

will renew on 16/07/24
Your new Fixed Price Energy Plan will
Your business electricity and gas bill end on 16/07/24. We’ll write to you
around 60 days before this date to tell
Head Office, VOLSHEL LTD, 12 BARTONS ROAD, HAMPSHIRE, UNITED you about your options, including how to
KINGDOM, HAVANT, PO9 5NP end your plan. To discuss your energy
account with us, please call us on
09 April 2023 - 09 May 2023 0808 223 1133.

Your account Your charges this month are

based on ESTIMATED readings
Since your previous bill
To keep your charges accurate go to
Outstanding balance on 10 April 2023 £610.14 enstroga.co.uk/business/meter-read with
your latest reading.
Cheque received – 13 April 2023 £610.14 CR

Balance from last bill

We value your businessIf we
New charges this bill (see over for details) can help explain any element of your
£315.51 bill or support your business in
reducing bills, please contact us.
£195.45
£510.96
VAT £25.55
Total new charges this bill inc VAT £536.50

Total amount now due £536.50

Please pay this by 18 May 2023

Energy/Gas Payment Slip Enstroga

ELECTRICITY & GAS SUPPLIER

600485023 250 0722 536.50

HEAD OFFICE
Total
cash

Cheques

43-09-47 £

60369248265129070 A317496988 24 X
Emergency or loss of supply Account enquiries
0808 223 1133 0808 223 1133
or contact your local distribution customerservices@enstroga.co.uk/
network operator. Enstroga, 18 The Triangle, Ng2 Business
Calls to ENSTROGA may be monitored for quality assurance Park, Nottingham, England, NG2 1AE
and compliance purposes.
ENSTROGA is a trading name of ENSTROGA Trading Limited
a Centrica company. Registered in England and Wales No. Moving premises
09812700. Registered office: 18 The Triangle, Ng2 Business
Park, Nottingham, England, NG2 1AE . 0808 223 1133
customerservices@enstroga.co.uk/
Your charges this month are Let us know as early as possible.
based on ESTIMATED readings
Fuel mix
Enstroga purchase a mixture of fuels to
To keep your charges accurate go to
www.enstroga.co.uk/meter-read with your latest create the electricity we supply to
reading. customers.
1 May 2022 – 30 Apr 2023
Coal 26%
 34%
Nuclear 28%
Renewables 10%
 2%
Total 100%
 379g per kWh
High-level radioactive 0.0026g per kWh
waste
How to pay Direct Debit
The easiest way to pay. To set up a Direct
Please always quote your Debit, please call us on 0808 223 1133.
account number: 600485023
BACS
Please quote your account number when
making a payment.
Sort Code: 40-05-25
Account Number: 600485023
Please email the remittance advice to
ENSTR.payments@centrica.co.uk.
Alternatively, you can post to
Enstroga, 18 The Triangle, Ng2 Business
Park, Nottingham, England, NG2 1AE
What to do if you have a complaint:
1 Please call us on 0808 725 1133. We will do
all we can to resolve your issue straight away.
2 If you are still dissatisfied, please contact our
Director of Customer Service.
Email customerservices@enstroga.co.uk
Enstroga, 18 The Triangle, Ng2 Business Park,
Nottingham, England, NG2 1AE
3 If you are a micro-business and have followed steps
1 and 2, and your complaint is still unresolved after
8 weeks, you can contact Ombudsman Services:
Energy on 0330 440 1624 (Textphone 0330 440 1600),
or via www.os-energy.org
Further information about our complaints procedure and
the definition of a micro-business is available on our
website at www.enstroga.co.uk/business/complaints.
Citizens Advice consumer service provides free,
unbiased advice on consumer issues at
adviceguide.org.uk or call the helpline on 08454 040506.
Debit or Credit card
To pay by Debit or Credit card, please call us
on 0808 223 1133.
Cheques
Please make cheques payable to Enstroga
your electricity and gas suplier, and write
your account number on the back. Post
cheques with the giro slip to
Enstroga, 18 The Triangle, Ng2 Business
Park, Nottingham, England, NG2 1AE
Problems paying this bill?
If you are having problems paying we can
help, please call 0808 223 1133, or go to
enstroga.co.uk/business/financial-difficulty