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  • Incident 23

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    sobia
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    This document contains a list of 5 support tickets related to an organization's SAP Concur application. It includes information about the ticket number, date opened, short description, priority level, assignment group, assigned agent, current status and last updated time. The tickets involve issues with the Concur app, expense reports, downloading expenses and incorrect routing within SAP Concur. They were assigned to different agents from the SAP Concur assignment group and are currently on hold or in progress.

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    This document contains a list of 5 support tickets related to an organization's SAP Concur application. It includes information about the ticket number, date opened, short description, priority level, assignment group, assigned agent, current status and last updated time. The tickets involve issues with the Concur app, expense reports, downloading expenses and incorrect routing within SAP Concur. They were assigned to different agents from the SAP Concur assignment group and are currently on hold or in progress.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    9 views2 pages

    Incident 23

    Uploaded by

    sobia
    This document contains a list of 5 support tickets related to an organization's SAP Concur application. It includes information about the ticket number, date opened, short description, priority level, assignment group, assigned agent, current status and last updated time. The tickets involve issues with the Concur app, expense reports, downloading expenses and incorrect routing within SAP Concur. They were assigned to different agents from the SAP Concur assignment group and are currently on hold or in progress.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Number Opened Short description Priority Assignment group Assigned to State

    INC286705 2023-04-13 12:01:59 RE: Concur App - 3- SAP Concur Neelam On Hold
    8
    INC287448 2023-04-20 08:28:23 Expense
    Review &Delegates
    Correct Moderate
    3- SAP Concur Pandya
    Susmita On Hold
    4
    INC287478 PCard
    2023-04-20 11:43:48 RE: Downloading Moderate
    3- SAP Concur Chakraborty
    Susmita On Hold
    9
    INC287569 2023-04-21 08:08:02 Approved Expense
    Expense Report Moderate
    3- SAP Concur Chakraborty
    Neelam On Hold
    7
    INC288162 Routing Incorrectly
    2023-04-27 07:46:37 SAP Concur - Moderate
    3- SAP Concur Pandya
    Susmita In Progress
    6 Unable to access Moderate Chakraborty
    Updated Caller
    2023-04-24 06:45:24 Tanika
    2023-04-24 06:16:57 Hollins
    Dwayne
    2023-04-25 12:38:28 Higginboth
    Tanika
    2023-04-24 09:24:21 Hollins
    Steven
    2023-04-27 08:33:17 West
    Richard
    Burdine

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