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  • Incident 21

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    sobia
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    The document contains a list of 6 support tickets related to an SAP Concur application. It includes information about the ticket number, date opened, short description, priority level, assignment group, agent assigned, current status and any updates made. The tickets involve issues with expense reports, delegated access, errors and incorrect email addresses and are being handled by the SAP Concur support team.

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    The document contains a list of 6 support tickets related to an SAP Concur application. It includes information about the ticket number, date opened, short description, priority level, assignment group, agent assigned, current status and any updates made. The tickets involve issues with expense reports, delegated access, errors and incorrect email addresses and are being handled by the SAP Concur support team.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    6 views2 pages

    Incident 21

    Uploaded by

    sobia
    The document contains a list of 6 support tickets related to an SAP Concur application. It includes information about the ticket number, date opened, short description, priority level, assignment group, agent assigned, current status and any updates made. The tickets involve issues with expense reports, delegated access, errors and incorrect email addresses and are being handled by the SAP Concur support team.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Number Opened Short description Priority Assignment group Assigned to State

    INC285101 2023-03-29 11:44:31 FW: [EXTERNAL] 3- SAP Concur Susmita On Hold


    0
    INC286705 2023-04-13 12:01:59 PCARD Employee
    RE: Concur App - Moderate
    3- SAP Concur Chakraborty
    Neelam On Hold
    8
    INC287218 Expense Delegates
    2023-04-18 12:22:50 RE: P-Card Admin Moderate
    3- SAP Concur Pandya
    Susmita On Hold
    0
    INC287341 2023-04-19 10:22:35 error: Chris
    RE: Atlanta Moderate
    3- SAP Concur Chakraborty
    Susmita In Progress
    3
    INC287350 Transportation
    2023-04-19 11:37:57 RE: Alex Ortiz Moderate
    3- SAP Concur Chakraborty
    Neelam In Progress
    4
    INC287397 2023-04-19 18:27:11 Expense
    RE: PleaseReport
    correct Moderate
    3- SAP Concur Pandya New
    2 email address for Moderate
    Updated Caller
    2023-04-17 11:31:42 Tanika
    2023-04-17 08:16:31 Hollins
    Tanika
    2023-04-19 08:02:41 Hollins
    Pitmana
    2023-04-19 11:42:03 Baity
    Pitmana
    2023-04-19 13:51:22 Baity
    Pitmana
    2023-04-19 18:28:03 Baity
    Pitmana
    Baity

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