Citi India consumer banking customers are now served by Axis Bank.

Citi India has transferred ownership of its consumer banking

business to Axis Bank (registration number L65110GJ1993PLC020769). Consumer banking customers can continue to use all
existing Citi products and/or services, branches, ATMs, internet banking and Citi Mobile® App as usual. Axis Bank is the provider
of Citi branded consumer banking products in India temporarily and Citi India is providing certain services in respect of those
products.The trademarks “Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trademarks and derivations thereof are used
temporarily under license by Axis Bank from Citigroup Inc. and related group entities.

TERMS AND CONDITIONS FOR CREDIT LIMIT INCREASE

• Credit limit increase is at the sole discretion of the Bank.

• You can also send us a fresh mail from the e-mail ID to which this e-mail has been sent
addressed to cards.service@citi.com with the subject line: "I accept increase in credit limit on
my Citibank Credit Card"
• If you are a Director/Senior officer of any bank/financial institution and/or their
relative, Please call CitiPhones where you will need to share your name or Relative’s
name (In case you are related to the Senior Officer/Director), designation and the
name of the financial institution.
• Director" would include Director on Citibank NA's Board abroad or Member of Country Co-
coordinating Committee (CCC) of Citibank NA, India. (includes 'Nominee directors' and
'Chairman/Managing Director' ). This would also include directors of Subsidiaries/Trustees of
Mutual Funds/Venture Capital Funds set up by Citibank or any other bank.
• "Senior Officer" would include any officer in senior management level in Grade C16 and
above (Title 'Managing Director' and above).
• "Relative" includes: (a) Spouse (b)Father (c) Mother (including step-mother) (d) Son
(including step-son) (e) Son's Wife (f) Daughter (including step-daughter) (g) Daughter's
Husband (h) Brother (including stepbrother) (i) Brother's wife (j) Sister (including step-sister)
(k) Sister's husband (l)Brother (including stepbrother) of the spouse (m) Sister (including
stepsister) of the spouse.
• The limit increase, if approved, will be recalled in case there is misrepresentation in declaring
the designation as or relation to Director/Senior Officer of any Bank/Financial Institution.
• Confirmation for Credit Line Increase shall be sent only if the Credit line increase is
successful.
• The Bank would run additional internal real time checks on your credit card before
processing the credit limit increase.
• Your request for increasing the credit limit would be processed within 10 working days.
• Your acceptance would be auto read by Bank’s systems. Any additional instruction or
clarification in your response would not be addressed. We request you to use one of the
available customer service channels for the timely resolution of your query.
• This is a limited period offer; any instruction received post the offer validity date would not be
processed.
• Bank will be able to process your instruction only if it is received from an e-mail ID/ mobile
number registered with us. If you wish to change the same, please visit
www.citibank.com/india or call CitiPhone.
• In case you are not interested in the increase of your Credit Limit or have already accepted
the line increase, please do not respond to this offer.
• Neither anything contained in these Terms & Conditions, nor the running of this Offer to
which they apply, shall be construed as a commitment or representation by Citibank to
conduct further such offers.
• Terms & Conditions shall be governed by the Laws of India.
• These Terms & Conditions of the Offer shall be in addition to & not in substitution/derogation
to the Rules & Regulations, terms and conditions governing the use of the Citibank Card
and/or the Citibank websites as stated above. The above Terms & Conditions are to be read
in conjunction with the detailed Citibank Card member Terms & Conditions. The detailed

Modified date : 24-05-2022

 account/ Card member Terms & Conditions can be viewed on Citibank’s online portal
www.citibank.com/India.
• Any dispute arising out of this Offer shall be subject to the exclusive jurisdiction of competent
courts in Mumbai.
• Card Members agree to be bound by the Terms & Conditions contained herein. Without a
Member being required to do any further act, the Card Member shall be deemed to have
read, understood and unconditionally accepted these Terms & Conditions herein.
• The credit card on the basis of which the customer would get this offer, should be in
open/active status at the time of availing this offer.
• Citibank, N.A. reserves the right to disqualify any customers from the benefits of this Offer, if
any fraudulent activity, usage of offer for illegal purpose/ contrary to these terms and
conditions, is carried out by customer.

Modified date : 24-05-2022