Warranty Policy - WD Support

Warranty Policy | WD Support https://support-en.wd.
com/app/Warranty_Policy#group3
WELCOME TO WD SUPPORT
WORLDWIDE WARRANTY POLICY AND LIMITATIONS Retail Support
Western Digital ("WD") values your business and always attempts to provide you the very best of service. ! Ask a Question (/app/ask
No limited warranty is provided by WD unless your WD Product ("Product") was purchased from an authorized distributor or authorized " Chat Live (/app/chat/ch
reseller. Distributors may sell Products to resellers who then sell Products to end users. Please see below for warranty information or
obtaining service. No warranty service is provided unless the Product is returned to an authorized return center in the region (warranty
regions are identified as Canada, U.S.A., Latin America, Europe, Middle East, Africa, Asia Pacific, India and Thailand) where the Product # Warranty Status
was first shipped by WD, which may have regional specific warranty implications. (/app/warrantystatus)
If your Product was purchased as a component integrated within a system by a system manufacturer, no limited warranty is provided by $ RMA Status (/app/rmasta
WD. Please contact the place of purchase or the system manufacturer directly for warranty service.
% My Support Portal (/app/

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Wa r ra n t y Po l i c y ' Ask the Community
(https://community.wd.com/
Retail Kits that are assembled and branded by Western Digital, along with internal drives sold as "Component Drives" (internal hard
drives that WD sold and specifically did not package as part of a Western Digital assembled and branded retail kit), come with a limited
( Warranty Services
warranty. Please refer to the following warranty tables for basic product warranty information. Depending on the type of sales
transaction, product warranty may differ from the general warranty information listed below. (/app/warrantyservices)
! Western Digital Store Ord

USA, Canada and Latin America (/app/Warranty_Policy#group1)
(https://shop.westerndigital.c
Europe, Middle East and Africa (/app/Warranty_Policy#group2) /orderStatus )
Asia Pacific and India (/app/Warranty_Policy#group3)
The Americas
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Warranty Policy | WD Support https://support-en.wd.com/app/Warranty_Policy#group3
Co m p o n e n t Re t a i l
P ro d u c t P ro d u c t D e s i g n a to r
D r i ve 11 Kit
E n t e r p r i s e D r i ve s :
GD, SD, SB, YD, YR, YS, ADFD, ADFS,

WD Raptor, WD RE, WD RE+, WD RE2, BLFS, BLHX, BHTZ, CHTZ, GLFS, HLFS,
WD RE2-GP, WD RE3, WD RE4, WD HLHX, HHTZ, DHTZ, ABPS, ABYS, ABYX,

5-year 5-year
RE4-GP, WD VelociRaptor, WD RE SAS, ABYZ, AYPS, AYYS, FXYZ, FBYX, FYPS,
WD SE FYPX, FYYS, FYYZ, FYYG, F9YZ, FSYZ,
FRPZ
WD VelociRaptor WDBACN N/A 5-year
WD XE SAS Hard Drive BKFG, BKHG, BKFF, HKHG 5-year N/A
S m a l l O ffificce S to ra g e S e r ve r :
WD Sentinel DS6100, DS5100 WDBWVL, WDBYVE N/A 1-year
WD Sentinel RX4100 WDBLVH N/A 3-year
WD Sentinel DX4000 WDBLGT N/A 3-year
WD Sentinel Drive Kit WDBYBL, WDBBDN, WDBNSH N/A 3-year
NAS:
My Cloud EX4100, My Cloud EX2100, My
Cloud DL4100, My Cloud DL2100, My WDBWZE, WDBWAZ, WDBNEZ, 3-year

N/A
Cloud EX2 Ultra, My Cloud PR4100, My WDBBAZ, WDBNFA, WDBBCL (populated)
Cloud PR2100
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D r i ve 11 Kit
My Cloud EX4100, My Cloud EX2100, My
Cloud DL4100, My Cloud DL2100, My WDBWZE, WDBWAZ, WDBNEZ, 2-year

N/A
Cloud EX2 Ultra, My Cloud PR4100, My WDBBAZ, WDBVBZ, WDBNFA, WDBBCL (diskless)
Cloud PR2100
My Cloud, My Cloud Mirror, My Cloud

WDBCTL, WDBZVM, WDBWVZ,
Mirror (Gen 2), My Cloud EX2, My Cloud
WDBVKW, WDBWWD, WDBVXC, N/A 2-year
EX4, My Cloud Home, My Cloud Home
WDBMUT
Duo
WD Red Pro FFSX, FFWX, KFGX, KFBX, FFBX 5-year 5-year
WD Red Plus 3.5-inch EFFX, EFRX, EFZX, EFAX 3-year 3-year
WD Red 3.5-inch WDBMMA N/A 3-year
WD Red 2.5-inch JFCX, BFCX 3-year 3-year
N e t wo r k i n g :
My Net Switch, My Net N600, My Net
N750, My Net N900, WD Livewire, My WDBJVC, WDBEAV, WDBAJA, WDBWVK,

N/A 1-year
Net WiFi Range Extender, My Net WDBABY, WDBAPK, WDBWNJ, WDBMRD
AC1300 Router, My Net AC Bridge
My Net N900 Central WDBKSP N/A 2-year
D e s k t o p D r i ve s :
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D r i ve 11 Kit
WD Gold KRYZ, FRYZ, FBYZ 5-year 5-year
WD Purple PURX,PURZ 3-year 3-year
AAEX, AALS, FAEX, FAES, FALS, FASS,

WD Black 5-year 5-year
AALX, AZEX, FZEX
WD Black WDBAAZ, WDBMBE, WDBSLA N/A 5-year
WD Black FZWX, FZBX, 5-year N/A
WD Black SSHD 12XJ, L12X, J13T, 5-year N/A
BB, LB, JB, PB, JD, JS, KS, KD, KS, ABKS,
WD Blue (WD Caviar, WD Caviar SE, AABS, AAJS, AAKS, AABB, AAJB, AAKB,
2-year 3-year
WD Caviar SE16, WD Caviar Blue) AAKX, AALX, AZEX, AZLX, EALX, EZEX,
EALS
WD Blue WDBAAV, WDBAAW, WDBAAX N/A 3-year
WD Blue WDBH2D, AZRZ, EZAZ, EZRZ N/A 2-year
WD Blue SSHD WD40E31X 3-year 3-year
WD Raptor X AHFD 5-year 5-year
WD Green (WD Caviar GP, WD Caviar EACS, EADS, AACS, AADS, EARS, EARX,
2-year 3-year
Green) EZRX, AZRX
WD Green WDBAAY N/A 3-year
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D r i ve 11 Kit
M o b i l e D r i ve s :
BPKT, BPKX, BEKT, BEKX, BJKT, SPSX,

JPLX
WD Black WDBABD N/A 5-year
VE, UE, BEAS, BEVS, BEVE, BEVT, KEVT,
TEVT, BPVT, BPVX, JPVT, JPVX, LPVT,

WD Blue 2-year 3-year
LPVX, TPVT, SPCX, LPCX, MPCK, SPZX,
LQVX
WD Blue WDBABA, WDBABB, WDBABC, WDBMYH N/A 2-year
WD Blue SSHD WD10J31X 3-year 3-year
WD Green NPVT 2-year N/A
C E D r i ve s :
AVBS, AVJS, AVBB, AVJB, EVCS, EURS,
WD AV, WD AV-GP, WD AV-25 AVCS, AVVS, BUDT, EVVS, JUCT, BUCT, 3-year 3-year
EURX, EUCX, AUDX, AURS
E x t e r n a l D r i ve s :
WD ShareSpace™ WDA4NC N/A 3-year
My Passport Elite, My Passport Studio WDML, WDMT, WDMS N/A 5-year
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D r i ve 11 Kit
My Book for Mac, My Book VelociRaptor

WDBYCC, WDBUWZ, WDBUPB,
Duo, My Book Thunderbolt Duo, My
WDBUSK, WDH2U, WDG1T, WDG2TP,
Book Mirror, My Book Pro, My Book Pro
WDG1NC, WDH1NC, WDG2NC,
II, My Book World, My Book World II, My
WDH2NC, WDH1Q , WDH2Q , WDH1CS,
Book Studio, My Book Studio II, My N/A 3-year
WDH1B, WDBAAH, WDBAAJ, WDBC3G,
Book Home, My Book Office, My Book
WDBACH, WDBACG, WDBCPZ, BDTB,
Elite, My Book Studio, My Book Studio
WDBUTV, WDBFBE, WDBRMH, WDBFBE,
LX, My Book Live, My Book Duo, My
WDBDFM, WDBBGB
Book Duo Pro, My Book
WD Elements SE, WD Elements, WD

WDBUZG, WDBU6Y, WDBBJH,
Elements Desktop, My Book Essential,
WDBWLG, WDBABV, WDE1U, WDE1MS,
My Book Mac Edition, My Book N/A 1-year
WDBAAU, WDBPCK, WDBAAR, WDG1U,
Premium, My Book Premium ES, My
WDH1U, WDG1C, WDG1SU, WDG2T
Book Premium II
WD Elements SE, My Book, My Book WDBEPK, WDBJRT, WDBFJK, WDBVHT,
Live Duo, My Book Essential, My Book WDBAAF, WDBACW, WDBAAG, N/A 2-year
for Mac, My Book 3.0 WDBAAK, WDBABP, BLWE
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D r i ve 11 Kit
My Passport Essential, My passport WDME, WDBACX, WDMEA, WDBAAC,
Essential SE, My Passport for Mac, My WDBKKF, WDBGCH, BCGL, WDBJBH,

Passport Elite, My Passport Edge for WDBMWV, WDBZFP, WDBPGC,
Mac, My Passport Ultra, My Passport WDBLNP, WDBJNZ, WDBGMT, WDBPDZ,
Slim, My Passport Air, My Passport Ultra WDBBLW, WDBWDG, WDBZYL, N/A 3-year
Metal, My Passport Ultra Premium, My WDBLUZ, WDBTYH, WDBEZW,
Passport X, My Passport (Works with WDBGPU, WDBBKD, WDBJBS, WDBCRM,
PlayStation 4), My Passport Ultra (USB- WDBZGE, WDBC3C, WDBFTM, WDBPMV,

C), My Passport Ultra for Mac (USB-C) WDBFKT, WDBTLG
WDBAAE, WDBALG, WDBK8A, WDBS8P,

My Passport Studio N/A 3-year
WDBGJA, WDBU4M
My Passport, My Passport Essential, My
Passport Essential SE, My Passport for WDBY8L, WDBBEP, WDBACX, WDBKXH,
Mac, My Passport AV, My Passport SE WDBAAA, WDBACY, WDBABM,

for Mac, My Passport Edge, My Passport WDBAAB, WDBBXV, WDBL1D, WDBABS,
N/A 2-year
Enterprise, My Passport Pro (Duo), My WDBABW, WDBK6Z, WDBHEZ,
passport carrying case, My Passport WDBRNB, WDBABK, WDBDAF, WDBK8Z,
Wireless, My Passport Wireless Pro, My WDBLJT, WDBSMT, WDBP2P, WDBAMJ
Passport Wireless SSD
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D r i ve 11 Kit
WDBS4B, WDBBEX, WDBUAX, WDBYFT,

My Passport, My Passport for Mac, WD
WDBYFT, WDBYNN, WDBP6A, WDBTYW,
Gaming Drive (Works with PlayStation
WDBUKK, WDBM1M (-WESN), WDBDFF N/A 3-year
4), My Passport Go, My Passport SSD,
(-WESN), WDBY9Y (-WESN), WDBKVX,
WD Gaming Drive Accelerated for Xbox
WDBKE3, WDBA4V
My Passport SSD WDBAGF N/A 5-year
My Passport AV-TV WDBHDK (-PESN) N/A 3-year
My Passport AV-TV WDBHDK (-EESN) N/A 2-year
W D E l e m e n t s Po r t a b l e :
WDBUZG (-SESN / -CESN), WDBU6Y

WD Elements Portable N/A 3-year
(-SESN / -CESN)
WDBUZG (-WESN / -EESN), WDBU6Y

(-WESN / -EESN)
WD Elements Portable WDBUZG (-NESN), WDBU6Y (-NESN) N/A 1-year
W D E a s ys to re :
WD Easystore portable WDBKUZ N/A 2-year
WD Easystore Desktop WDBDNK, WDBCKA N/A 2-year
Easystore USB 3.0 Flash Drive SDUSBES3 N/A 2-year
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D r i ve 11 Kit
Ho m e E n te r t a i n m e n t :
WD TV, WD TV Mini, WD TV Live, WD

WDAVN, WDBABF, WDBAAL, WDBAAN,
TV Live Plus, WD TV Live Streaming,
WDBABX, WDBG3A, WDBABZ, WDBHG7, N/A 1-year
WD TV Live Hub, WD TV Play, WD TV
WDBMBA, WDBHZM, WDBYMN
Media Player
My DVR Expander eSATA Edition, My
DVR Expander USB Edition, My Book AV WDG1S, WDH1S, WDBACS, WDBGLG N/A 1-year
eSATA, My Book AV-TV
My Book AV DVR Expander WDBABT N/A 2-year
W D_ B l a c k
WD_Black P10 Game Drive, WD_Black
P10 Game Drive for Xbox, WD_Black
Call of Duty®: Black Ops Cold War WDBA2W, WDBA3A, WDBAUV,

N/A 3-year
Special Edition P10 Game Drive, WDBA5G, WDBAZC, WDBA3P,WDBA5E
WD_Black D10 Game Drive, WD_Black
D10 Game Drive for Xbox One,
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D r i ve 11 Kit
WD_Black P50 Game Drive SSD,
WD_Black P50 Game Drive SSD Call of WDBA3S, WDBAZX, WDBA3U,

Duty Edition, WD_Black D50 Game WDSxxxT1X0L, WDBB2FxxxxBNC,
Dock, WD_Black AN1500 NVMe SSD, WDSxxxG3X0C, WDSxxxT3X0C,

N/A 5-year
WD_Black Call of Duty: Black Ops Cold WDSxxxG3XHC, WDSxxxT3XHC,
War Special Edition SN850 NVMe SSD, WDSxxxG1XHE, WDSxxxT1XHE,
WD_Black SN750 NVMe SSD, WDSxxxT1X0E, WDS500G1X0E
WD_BLACK SN850 NVMe SSD
S o l i d St a te Sto ra g e :
*Solid State Storage limited warranty period expires at the earlier of: (a) time period below; or (b) when the Solid State
Storage exceeds its endurance limit(s) (see Solid State Storage specifications).
WD Blue SSD, WD Green SSD WDSxxxx1B0x, WDSxxxxxG0x N/A 3-year *
WD Blue SN500 NVMe SSD WDSxxxx1BOC N/A 5-year *
WD Red SA500 NAS WDSxxxxxxR0x N/A 5-year *
WD Blue SSD WDBNCExxxxPNC, WDSxxxx2B0x N/A 5-year *
WD Black PCIe SSD WDSxxxxxX0C N/A 5-year *
WD Black NVMe SSD WDSxxxx2X0C N/A 5-year *
WD Black SN750 NVMe SSD WDSxxxx3X0C, WDSxxxx3XHC N/A 5-year *
WD Gold SSD WDSxxxxxxD0x N/A 5-year *
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D r i ve 11 Kit
WDDxxxG1P1C, WDDxxxG1P0C,
WD Card WDDxxxG1PCC, WDDxxxG1PJC, 3-year * N/A

WDDxxxG1P0A, WDDxxxG1PCA
WD SiliconDrive CF 3xxxx N/A 5-year
WD SiliconDrive II CF 45xx, 46xx, 48xx N/A 5-year
WD SiliconDrive A100 71xx N/A 5-year
WD SiliconDrive U100 49xx N/A 5-year
Acce s s o r i e s :
WD Nomad WDBGRD0000NBK N/A 2-year
EMEA
(/App/Warranty_Policy#
D r i ve 11 Kit
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D r i ve 11 Kit
GD, SD, SB, YD, YR, YS, ADFD, ADFS, BLFS,

WD Raptor, WD RE, WD RE2, WD
BLHX, BHTZ, CHTZ, GLFS, HLFS, HLHX,
RE2-GP, WD RE3, WD RE4, WD RE4-
HHTZ, DHTZ, ABPS, ABYS, ABYX, 5-year 5-year
GP, WD VelociRaptor, WD RE SAS,
ABYZ, AYPS, AYYS, FXYZ, FBYZ, FBYX, FYPS,
WD SE
FYPX, FYYS, FYYZ, FYYG, F9YZ, FSYZ, FRPZ
WD VelociRaptor WDBACN N/A 5-year
WD XE SAS Hard Drives BKFG, BKHG, BKFF 5-year N/A
NAS:
My Cloud EX4100, My Cloud EX2100,
My Cloud DL4100, My Cloud DL2100, WDBWZE, WDBWAZ, WDBNEZ, WDBBAZ, 3-year

N/A
My Cloud EX2 Ultra, My Cloud WDBVBZ, WDBNFA, WDBBCL (populated)
PR4100, My Cloud PR2100
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D r i ve 11 Kit

N/A
My Cloud EX2 Ultra, My Cloud WDBVBZ, WDBNFA, WDBBCL (diskless)
PR4100, My Cloud PR2100

WDBCTL, WDBZVM, WDBWVZ, WDBVKW,
EX2, My Cloud EX4, My Cloud Home, N/A 2-year
WDBWWD, WDBVXC, WDBMUT
My Cloud Home Duo
WD Red Pro KFGX, KFBX, FFBX, FFSX, FFWX 5-year 5-year
My Net Switch, My Net N600, My Net
N750, My Net N900, My Net N900 WDBJVC, WDBEAV, WDBAJA, WDBWVK,
Central, WD Livewire, My Net WiFi WDBKSP, WDBABY, WDBAPK, WDBWNJ, N/A 2-year
Range Extender, My Net AC1300 WDBMRD
Router, My Net AC Bridge
WD Gold KRYZ, FRYZ 5-year N/A
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D r i ve 11 Kit
WD Purple PURX, PURZ 3-year 3-year
AAEX, AALS, FAEX, FAES, FALS, FASS, AALX,

AZEX, FZEX
WD Black WDBAAZ, WDBMBE, WDBSLA N/A 5-year
2-year 3-year
EALS
WD Blue WDBAAV, WDBAAW, WDBAAX N/A 3-year
WD Raptor X AHFD 5-year 5-year
2-year 3-year
Green) EZRX, AZRX
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D r i ve 11 Kit
WD Black BPKT, BPKX, BEKT, BEKX, BJKT, SPSX, JPLX 5-year 5-year
WD Black WDBABD N/A 5-year
WD Blue TEVT, BPVT, BPVX, JPVT, JPVX, LPVT, LPVX, 2-year N/A
TPVT, SPCX, LPCX, MPCK, SPZX, LQVX
WD Blue WDBABA, WDBABB, WDBABC, WDBMYH N/A 2-year
C E D r i ve s :
WD AV, WD AV-GP, WD AV-25 AVCS, AVVS, BUDT, EVVS, JUCT, BUCT, 3-year 3-year
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D r i ve 11 Kit
My Book, My Book for Mac, My Book
VelociRaptor Duo, My Book WDBBGB, WDBYCC, WDBUWZ, WDBUPB,

Thunderbolt Duo, My Book Mirror, My WDBUSK, WDH2U, WDG1T, WDG2TP,
Book Pro, My Book Pro II, My Book WDG1NC, WDH1NC, WDG2NC, WDH2NC,
World, My Book World II, My Book WDH1Q , WDH2Q , WDH1CS, WDH1B, N/A 3-year
Studio, My Book Studio II, My Book WDBAAH, WDBAAJ, WDBC3G, WDBACG,
Home, My Book Office, My Book Elite, WDBCPZ, BDTB, WDBUTV, WDBFBE,
My Book Studio, My Book Live, My WDBRMH, WDBDFM, WDBCSV

Book Duo, My Book Duo Pro
Elements Desktop, My Book, My Book WDBUZG, WDBU6Y, WDBBJH, WDBWLG,
Essential, My Book Mac Edition, My WDBAAR, WDBJRH, WDE1U, WDE1MS,

N/A 2-year
Book Premium, My Book Premium ES, WDG1U, WDH1U, WDG1C, WDG1SU,
My Book Premium II, WD Elements ™ WDG2T, WDBHHG

Exclusive Edition
WD Elements SE, My Book, My Book WDBEPK, WDBJRT, WDBFJK, WDBVHT,
Live Duo, My Book Essential, My Book WDBAAF, WDBACW, WDBAAG, WDBAAK, N/A 2-year
for Mac, My Book 3.0, My Book Duo WDBABP, WDBLWE
WD Elements WDBHHG, WDBHDW N/A 3-year
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D r i ve 11 Kit
My Passport Essential, My Passport

WDME, WDMEA, WDBAAC, BCGL,
for Mac, My Passport Elite, My
WDBAAE, WDBKKF, WDBGCH, WDBJBH,
Passport Studio, My Passport Edge
WDBALG, WDBK8A, WDBS8P, WDBMWV,
for Mac, My Passport Ultra, My
WDBZFP, WDBPGC, WDBLNP, WDBJNZ,
Passport Slim, My Passport Air, My
WDBGMT, WDBPDZ, WDBBLW, WDBWDG, N/A 3-year
Passport Ultra Metal, My Passport
WDBZYL, WDBLUZ, WDBGJA, WDBU4M,
Ultra Premium, My Passport X, My
WDBTYH, WDBEZW, WDBGPU, WDBBKD,
Passport (Works with PlayStation 4),
WDBJBS, WDBCRM, WDBZGE, WDBC3C,
My Passport Ultra (USB-C), My
WDBFTM, WDBPMV, WDBFKT, WDBTLG
Passport Ultra for Mac (USB-C)
My Passport, My Passport Essential,
My Passport Essential SE, My Passport WDBAAA, WDBAAB, WDBABM, WDBACX,
for Mac, My Passport AV, My Passport WDBABS, WDBABW, WDBACY, WDBBEP,
SE for Mac, My Passport Studio, My WDBBXV, WDBFBW, WDBEMM, WDBHEZ,

Passport Edge, My Passport WDBK6Z, WDBKXH, WDBL1D, WDBY8L, N/A 2-year
Enterprise, My Passport Pro (Duo), My WDBZZZ, WDBRNB, WDBABK, WDBDAF,
passport carrying case, My Passport WDBK8Z, WDBLJT, WDBSMT, WDBP2P,
Wireless, My Passport Wireless Pro, WDBAMJ
My Passport Wireless SSD
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D r i ve 11 Kit
My Passport, My Passport for Mac, WDBS4B, WDBBEX, WDBUAX, WDBYFT,
WD Gaming Drive (Works with WDBYFT, WDBYNN, WDBP6A, WDBTYW,

PlayStation 4), My Passport Go, My WDBUKK, WDBM1M (-WESN), WDBDFF N/A 3-year
Passport SSD, WD Gaming Drive (-WESN), WDBY9Y (-WESN), WDBKVX,
Accelerated for Xbox WDBKE3, WDBA4V

(-SESN / -CESN)

(-WESN / -EESN)
WD TV, WD TV Mini, WD TV Live, WD WDAVP, WDBABG, WDBAAM, WDBAAN,
TV Live Plus, WD Elements Play, WD WDBAAP, WDBKH2, WDBREC, WDBGXT,

N/A 2-year
TV Live Hub, WD TV Play, WD TV WDBACC, WDBNLC, WDBACA, WDBMBA,
Media Player WDBHZM, WDBYMN
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D r i ve 11 Kit
My DVR Expander eSATA Edition, My
DVR Expander USB Edition, My Book WDG1S, WDH1S, WDBACS, WDBGLG N/A 2-year
AV eSATA, My Book AV-TV
My Book AV DVR Expander WDBABT N/A 2-year
W D_ B l a c k
WD_Black P10 Game Drive, WD_Black
P10 Game Drive for Xbox, WD_Black
Call of Duty®: Black Ops Cold War

WDBA2W, WDBA3A, WDBAUV, WDBA5G,
Special Edition P10 Game Drive, N/A 3-year
WDBAZC, WDBA3P,WDBA5E
WD_Black D10 Game Drive,
WD_Black D10 Game Drive for Xbox
One,
WD_Black P50 Game Drive SSD,
WD_Black P50 Game Drive SSD Call WDBA3S, WDBAZX, WDBA3U,
of Duty Edition, WD_Black D50 Game WDSxxxT1X0L, WDBB2FxxxxBNC,
Dock, WD_Black AN1500 NVMe SSD, WDSxxxG3X0C, WDSxxxT3X0C,

N/A 5-year
WD_Black Call of Duty: Black Ops WDSxxxG3XHC, WDSxxxT3XHC,
Cold War Special Edition SN850 WDSxxxG1XHE, WDSxxxT1XHE,

NVMe SSD, WD_Black SN750 NVMe WDSxxxT1X0E, WDS500G1X0E
SSD, WD_BLACK SN850 NVMe SSD
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D r i ve 11 Kit
S o l i d St a te Sto ra g e :
*Solid State Storage limited warranty period expires at the earlier of: (a) time period below; or (b) when the Solid State
Storage exceeds its endurance limit(s) (see Solid State Storage specifications).
WD Blue SSD, WD Green SSD WDSxxxx1B0x, WDSxxxxxG0x N/A 3-year *
WD Blue SSD WDBNCExxxxPNC, WDSxxxx2B0x N/A 5-year *
WD Black PCIe SSD WDSxxxxxX0C N/A 5-year *
WD Black NVMe SSD WDSxxxx2X0C N/A 5-year *
WD Black SN750 NVMe SSD WDSxxxx3X0C, WDSxxxx3XHC N/A 5-year *
WD Gold SSD WDSxxxxxxD0x N/A 5-year *
WDDxxxG1P1C, WDDxxxG1P0C,
WD Purple microSD Card WDDxxxG1PCC, WDDxxxG1PJC, 3-year * N/A
WDDxxxG1P0A, WDDxxxG1PCA
WD SiliconDrive CF 3xmicrosdxxx N/A 5-year
WD SiliconDrive II CF 45xx, 46xx, 48xx N/A 5-year
WD SiliconDrive A100 71xx N/A 5-year
WD SiliconDrive U100 49xx N/A 5-year
Acce s s o r i e s :
WD Nomad WDBGRD0000NBK N/A 2-year

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A PAC
(/App/Warranty_Policy#
D r i ve 11 Kit
GD, SD, SB, YD, YR, YS, ADFD, ADFS, BLFS,
BLHX, BHTZ, CHTZ, GLFS, HLFS, HLHX,

WD Raptor, WD RE, WD RE2, WD RE2-
HHTZ, DHTZ, ABPS, ABYS, ABYX,
GP, WD RE3, WD RE4, WD RE4-GP, WD 5-year N/A
ABYZ, AYPS, AYYS, FXYZ, FBYZ, FBYX,
VelociRaptor, WD RE SAS, WD SE
FYPS, FYPX, FYYS, FYYZ, FYYG, F9YZ,
FSYZ, FRPZ
WD XE SAS Hard Drives BKFG, BKHG, BKFF 5-year N/A
NAS:
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D r i ve 11 Kit

N/A
My Cloud EX2 Ultra, My Cloud PR4100, WDBVBZ, WDBNFA, WDBBCL (populated)
My Cloud PR2100

N/A
My Cloud EX2 Ultra, My Cloud PR4100, WDBVBZ, WDBNFA, WDBBCL (diskless)
My Cloud PR2100

WDBCTL, WDBZVM, WDBWVZ,
EX2, My Cloud EX4, My Passport
WDBVKW, WDBWWD, WDBDAF, N/A 2-year
Wireless, My Cloud Home, My Cloud
WDBK8Z, WDBLJT, WDBVXC, WDBMUT
Home Duo
WD Red Pro KFGX, KFBX, FFBX,FFSX, FFWX 5-year 5-year
WD Gold KRYZ, FRYZ 5-year N/A
My Net Switch WDBJVC N/A 1-year
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D r i ve 11 Kit
My Net N600, My Net N750, My Net
N900, My Net N900 Central, WD

WDBEAV, WDBAJA, WDBWVK, WDBKSP,
Livewire, My Net WiFi Range Extender, N/A 3-year
WDBABY, WDBAPK, WDBWNJ, WDBMRD
My Net AC1300 Router, My Net AC
Bridge
WD Purple EJRX, PURX 3-year 3-year
AAEX, AALS, AALX, AZEX, FAEX, FAES,

WD Black 5-year N/A
FALS, FASS, FZEX
2-year N/A
EALS
WD Blue WDBAAX N/A 3-year
WD Raptor X AHFD 5-year N/A
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D r i ve 11 Kit
2-year N/A
Green) EZRX, AZRX
WD Black BPKT, BPKX, BEKT, BEKX, BJKT, SPSX, JPLX 5-year N/A

WD Blue 2-year N/A
TEVT, BPVT, JPVT, LPVT, TPVT, SPZX, LQVX
WD Blue WDBABC N/A 3-year
C E D r i ve s :
WD AV, WD AV-GP, WD AV-25 AVCS, AVVS, BUDT, EVVS, JUCT, BUCT, 3-year N/A
My Book Pro, My Book Pro II WDG1T, WDG2TP, BDTB N/A 5-year
My Book Pro BDTB N/A 3-year

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D r i ve 11 Kit
My Book VelociRaptor Duo, My Book

Thunderbolt Duo, My Book Mirror, My WDBUWZ, WDBUPB, WDBUSK, WDH2U,
Book World, My Book World II, My WDG1NC, WDH1NC, WDG2NC, WDH2NC,
Book Studio, My Book Studio II, My WDH1Q , WDH2Q , WDH1U ,WDH1CS,

N/A 3-year
Book Mac Edition, My Book Essential, WDH1B, WDBAAH, WDBAAJ, WDBC3G,
My Book Home, My Book Office, My WDBACG, WDBVHT, WDBCPZ, WDBUTV,
Book Elite, My Book Studio, My Book WDBFBE

Live, My Book Live Duo, My Book Duo
My Book, My Book Essential, My Book

WDBFJK, WDG1U, WDG1C, WDG1SU,
Premium Edition, My Book Premium
WDG2T, BLWE, WDBRMH, WDBDFM, N/A 3-year
ES, My Book Premium Edition II, My
WDBCSV
Book Duo, My Book Duo Pro
My Book Essential, My Book for Mac,

WDBYCC, WDBAAF, WDBACW, WDBAAG N/A 3-year
My Book 3.0
WDBEPK, WDBUZG, WDBU6Y, WDBBJH,

WDBABV, WDE1U, WDE1MS, WDBAAR, N/A 3-year
Elements Desktop
WDBWLG
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D r i ve 11 Kit
My Passport Essential, My Passport for

WDME, WDMEA, WDBAAC, WDBAAE,
Mac, My Passport Elite, My Passport
WDBK8A, WDBALG, WDBKKF, WDBGCH,
Studio, My Passport Edge, My
WDBK6Z, WDBJBH, WDBMWV, WDBZFP,
Passport Edge for Mac, My Passport
WDBPGC, WDBLNP, WDBJNZ, WDBGMT,
Ultra, My Passport Slim, My Passport
WDBPDZ, WDBBLW, WDBWDG, WDBZYL, N/A 3-year
Air, My Passport Ultra Metal, My
WDBLUZ, WDBGJA, WDBU4M, WDBTYH,
Passport Ultra Premium, My Passport
WDBEZW, WDBGPU, WDBBKD, WDBJBS,
X, My Passport (Works with
WDBCRM, WDBZGE, WDBC3C, WDBFTM,
PlayStation 4), My Passport Ultra (USB-
WDBPMV, WDBFKT, WDBTLG
C), My Passport Ultra for Mac (USB-C)
My Passport, My Passport Essential, My

WDBY8L, WDBBEP, WDBKXH, WDBACX,
Passport Essential SE, My Passport for
WDBAAA, WDBACY, WDBABM, WDBAAB,
Mac, My Passport AV, My Passport SE N/A 3-year
BCGL, WDBBXV, WDBL1D, WDBABS,
for Mac, My Passport Pro (Duo), My
WDBABW, WDBRNB, WDBABK
passport carrying case
WD Elements SE, My Passport

WDBEPK, WDBJRT, WDBSMT, WDBP2P,
Wireless Pro, My Passport Wireless N/A 2-year
WDBAMJ
SSD
My Passport, My Passport for Mac, WD WDBS4B, WDBBEX, WDBUAX, WDBYFT,

Gaming Drive (Works with PlayStation WDBYFT, WDBYNN, WDBP6A, WDBTYW,
4), My Passport Go, My Passport SSD, WDBUKK, WDBM1M (-WESN), WDBDFF N/A 3-year
WD Gaming Drive Accelerated for (-WESN), WDBY9Y (-WESN), WDBKVX,

Xbox WDBKE3, WDBA4V
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D r i ve 11 Kit

(-SESN / -CESN)

(-WESN / -EESN)
WD TV, WD TV Mini, WD TV Live, WD WDAV, WDBAAM, WDBAAN, WDBAAP,

TV Live Streaming, WD TV Play, WD TV WDBABF, WDBABG, WDBGXT, WDBHG7, N/A 1-year
Media Player WDBMBA, WDBHZM, WDBYMN
WDBACB, WDBACC, WDBNLC, WDBMCE,

WD Elements Play, WD TV Live Hub N/A 3-year
WDBABZ, WDBACA
My DVR Expander eSATA, My DVR

Expander USB, My Book AV eSATA, My WDG1S, WDH1S, WDBACS, WDBABT,
N/A 3-year
Book AV DVR Expander, My Book AV- WDBGLG
TV
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Warranty Policy - WD Support

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Warranty Policy | WD Support https://support-en.wd.

WORLDWIDE WARRANTY POLICY AND LIMITATIONS Retail Support

% My Support Portal (/app/

Wa r ra n t y Po l i c y ' Ask the Community

! Western Digital Store Ord

GD, SD, SB, YD, YR, YS, ADFD, ADFS,

WD RE2-GP, WD RE3, WD RE4, WD HLHX, HHTZ, DHTZ, ABPS, ABYS, ABYX,

WD SE FYPX, FYYS, FYYZ, FYYG, F9YZ, FSYZ,

WD VelociRaptor WDBACN N/A 5-year

WD XE SAS Hard Drive BKFG, BKHG, BKFF, HKHG 5-year N/A

WD Sentinel DS6100, DS5100 WDBWVL, WDBYVE N/A 1-year

WD Sentinel RX4100 WDBLVH N/A 3-year

WD Sentinel DX4000 WDBLGT N/A 3-year

WD Sentinel Drive Kit WDBYBL, WDBBDN, WDBNSH N/A 3-year

My Cloud EX4100, My Cloud EX2100, My

Cloud DL4100, My Cloud DL2100, My WDBWZE, WDBWAZ, WDBNEZ, 3-year

My Cloud EX4100, My Cloud EX2100, My

Cloud DL4100, My Cloud DL2100, My WDBWZE, WDBWAZ, WDBNEZ, 2-year

My Cloud, My Cloud Mirror, My Cloud

WD Red Pro FFSX, FFWX, KFGX, KFBX, FFBX 5-year 5-year

WD Red Plus 3.5-inch EFFX, EFRX, EFZX, EFAX 3-year 3-year

WD Red 3.5-inch WDBMMA N/A 3-year

WD Red 2.5-inch JFCX, BFCX 3-year 3-year

My Net Switch, My Net N600, My Net

N750, My Net N900, WD Livewire, My WDBJVC, WDBEAV, WDBAJA, WDBWVK,

AC1300 Router, My Net AC Bridge

My Net N900 Central WDBKSP N/A 2-year

WD Gold KRYZ, FRYZ, FBYZ 5-year 5-year

WD Purple PURX,PURZ 3-year 3-year

AAEX, AALS, FAEX, FAES, FALS, FASS,

WD Black WDBAAZ, WDBMBE, WDBSLA N/A 5-year

WD Black FZWX, FZBX, 5-year N/A

WD Black SSHD 12XJ, L12X, J13T, 5-year N/A

WD Blue WDBAAV, WDBAAW, WDBAAX N/A 3-year

WD Blue WDBH2D, AZRZ, EZAZ, EZRZ N/A 2-year

WD Blue SSHD WD40E31X 3-year 3-year

WD Raptor X AHFD 5-year 5-year

WD Green WDBAAY N/A 3-year

BPKT, BPKX, BEKT, BEKX, BJKT, SPSX,

WD Black WDBABD N/A 5-year

VE, UE, BEAS, BEVS, BEVE, BEVT, KEVT,

TEVT, BPVT, BPVX, JPVT, JPVX, LPVT,

WD Blue WDBABA, WDBABB, WDBABC, WDBMYH N/A 2-year

WD Blue SSHD WD10J31X 3-year 3-year

WD Green NPVT 2-year N/A

AVBS, AVJS, AVBB, AVJB, EVCS, EURS,

EURX, EUCX, AUDX, AURS

WD ShareSpace™ WDA4NC N/A 3-year

My Passport Elite, My Passport Studio WDML, WDMT, WDMS N/A 5-year

My Book for Mac, My Book VelociRaptor

WD Elements SE, WD Elements, WD

WD Elements SE, My Book, My Book WDBEPK, WDBJRT, WDBFJK, WDBVHT,

for Mac, My Book 3.0 WDBAAK, WDBABP, BLWE

My Passport Essential, My passport WDME, WDBACX, WDMEA, WDBAAC,

Essential SE, My Passport for Mac, My WDBKKF, WDBGCH, BCGL, WDBJBH,

Mac, My Passport Ultra, My Passport WDBLNP, WDBJNZ, WDBGMT, WDBPDZ,

Metal, My Passport Ultra Premium, My WDBLUZ, WDBTYH, WDBEZW,

Passport X, My Passport (Works with WDBGPU, WDBBKD, WDBJBS, WDBCRM,

PlayStation 4), My Passport Ultra (USB- WDBZGE, WDBC3C, WDBFTM, WDBPMV,

WDBAAE, WDBALG, WDBK8A, WDBS8P,

My Passport, My Passport Essential, My

Passport Essential SE, My Passport for WDBY8L, WDBBEP, WDBACX, WDBKXH,