Sample Questions (GROUP 4)

1. How does the company foster a culture of quality throughout the

organization?

2. Can you provide examples of specific quality initiatives or programs that the
company has implemented?

3. How is quality measured and monitored within the company?

4. What role does leadership play in promoting and maintaining a strong quality
culture?

5. How does the management commit in maintaining and improving quality

standards, productivity and competitiveness of the company?

6. What kind of treatment does the management provide towards the employees
as a valuable asset?

7. Can you describe any training or development programs focused on quality

that are available to employees?

8. How does the company handle customer feedback and incorporate it into the
quality improvement process?

9. Are there any formal systems or processes in place to address quality issues
and prevent future occurrences?

10. Can you provide examples of how the company has responded to quality
challenges or crises in the past and the lessons learned from those
experiences?

11. How does the company work as a team in approaching some problems and
processes?

12. What is the company's widely shared philosophy of management and how
does it influence decision-making and operational practices throughout the
organization?

13. How does the company involve customers in the product development cycle?