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Responsibility
Corporate social responsibility (CSR)
Corporate social responsibility (CSR) is a broad business concept. It
usually describes a company's commitment to carry out its business in
an ethical way.
This means managing their business processes while taking account of
their social, economic and environmental impact, and considering
human rights.
Examples of corporate social responsibility
Corporate responsibility can cut across almost everything a business
does. It can involve a range of CSR activities, such as:
• environmental management, e.g. waste reduction and sustainability
• responsible sourcing, e.g. using only fair trade ingredients
• improvement of working standards and conditions
• contributing to educational and social programmes
• employee volunteering
• socially responsible investment
• development of employee and community relations
• Corporate social responsibility is a business strategy currently
used by many companies that attaches a social aspect to them.
1. Environmental Responsibility
Environmental responsibility refers to the belief that organizations should behave in
as environmentally friendly a way as possible. It‟s one of the most common forms
of corporate social responsibility. Some companies use the term “environmental
stewardship” to refer to such initiatives.
4. Economic Responsibility
Economic responsibility is the practice of a firm backing all of its
financial decisions in its commitment to do good in the areas listed
above. The end goal is not to simply maximize profits, but make sure
the business operations positively impact the environment, people, and
society.
CSR and stakeholders
Stakeholders are the individuals or groups that have an interest in the business and are
influenced by its actions. Different CSR strategies can help make a positive impact on
different groups of stakeholders, including:
Consumers – e.g. through fair and open business practices and good customer
relations.
Suppliers – e.g. by choosing your suppliers carefully, looking at their labour, health,
safety, and environmental practices.
Communities - there are many ways to create positive change in the community, e.g.
through sponsoring local events, taking part in charity initiatives, volunteering, etc.
Employees - responsible business practices will often aim to do more than simply
comply with the law.
Reducing the environmental impact through different CSR initiatives, such as waste
and resource management, can also greatly benefit the business.
Advantages of CSR
• Investor Relations
In a study by Boston Consulting Group, companies that are considered leaders in
environmental, social, or governance matters had an 11% valuation premium over
their competitors. For companies looking to get an edge and outperform the market,
enacting CSR strategies tends to positively impact how investors feel about an
organization and how they view the worth of the company.
• Employee Engagement
In yet another study by professionals from Texas A&M, Temple, and the University
of Minnesota, it would found that CSR-related values that align firms and employees
serve as non-financial job benefits that strengthen employee retention. Workers are
more likely to stick around a company that they believe in. This in turn reduces
employee turnover, discontented workers, and the total cost of a new employee.
Risk Mitigation
Consider adverse activities such as discrimination against employee
groups, disregard for natural resources, or unethical use of company
funds. This type of activity is more likely to lead to
lawsuits, litigation, or legal proceeds where the company may be
negatively impacted financially and be captured in headline news.
By adhering to CSR practices, companies can mitigate risk by
avoiding troubling situations and complying with favorable
activities.
Disadvantages of CSR
• Conflicts with the Profit Motive
Even for larger companies, the cost of CSR can be an obstacle. Some critics believe
that corporate social responsibility can be an exercise in futility. A company's
management has a fiduciary duty to its shareholders, and CSR directly opposes this,
since the responsibility of executives to shareholders is to maximize profits. A
manager who forsakes profits in favor of some benefits to society may expect to lose
his job and be replaced by someone for whom profits are a priority.
The Companies Act, 2013, a successor to The Companies Act, 1956, made CSR
compulsory. Under the notification dated 27.2.2014, under Section 135 of the new
act, CSR is compulsory for all companies- government or private or otherwise,
provided they meet any one or more of the following fiscal criterions:
The net worth of the company should be Rupees 500 crores or more
The annual turnover of the company should be Rupees 1000 crores or more
Annual net profits of the company should be at least Rupees 5 crores.
Net Profit for CSR Applicability
Every company which needs to comply with the CSR
provisions have to spend 2% of the average net profits made
during the preceding 3 years as per the CSR policy.
The CSR Committee should consist of 3 or more directors, out of which at least 1
director must be an independent director.
An unlisted public company or a private company shall have its CSR Committee
without any independent director if an independent director is not required.
A private company having only two directors on its Board shall constitute its CSR
Committee with two directors.
In the case of a foreign company, the CSR Committee shall comprise of at least 2
persons of which one person shall be a person resident in India authorized to accept
on behalf of the foreign company – the services of notices and other documents.
Also, the other person shall be nominated by the foreign company.
• To disclose the contents of such a policy in its report and to place it on the
company‟s website, if prescribed;
• To ensure that the company spends, in every financial year, at least 2% of the
average net profits made during the three immediately preceding financial
years, in pursuance, of its CSR Policy;
• The Board shall specify in its report the reasons for not spending the amount if
the company fails to spend such amount.
CSR Reporting
With respect to CSR Reporting, the provisions are as follows :
The Board‟s Report referring to any financial year initiating on or
after the 1st day of April 2014 shall include an annual report on
CSR.
The Company can join hands with other companies for undertaking
projects or programs or CSR activities and report separately on such
programs or projects.
The CSR policy shall monitor the projects or programs.
List of Permitted Activities To Be Included in Accordance With
Schedule VII of the Companies Act, 2013
The Board shall ensure that the activities included by a company in its
CSR Policy fall within the purview of the activities included is
schedule VII. Some activities are specified in Schedule VII as the
activities which may be included by companies in their Corporate
Social Responsibility Policies. These activities are related to:
Sr. No. CSR Activities
• Improved customer loyalty: Consumers are often more loyal to companies that
are seen as socially responsible and engaged in philanthropic activities.
• Financial benefits: Philanthropic activities can also lead to tax benefits and cost
savings for the company.
CSR, on the other hand, refers to a company's broader commitment to social and
environmental responsibility. It encompasses a range of activities beyond
philanthropy, including efforts to reduce the company's environmental impact,
promote ethical business practices, and support social and economic development in
the communities where the company operates.
Corporate sustainability, on the other hand, is a more specific concept that focuses on
a company's ability to operate in a way that is economically, socially, and
environmentally sustainable over the long term. It involves integrating sustainability
into a company's core business strategy, operations, and decision-making processes,
and balancing the company's economic, social, and environmental impacts.
In summary, while CSR and corporate sustainability are related concepts, corporate
sustainability is a more comprehensive approach to sustainability that involves
integrating sustainable practices into a company's core business operations, while
CSR encompasses a range of social and environmental responsibility activities that a
company can engage in.
Models of Corporate Social Responsibility
Corporate Social Responsibility (CSR) is a self-regulating business
strategy that helps businesses to be socially responsible and
accountable, to their stakeholders and to the public.
Several CSR models have been formulated over the years. The
purpose of these models is to design and execute the CSR process and
to enable its monitoring and control. Businesses by implementing CSR
models in their operations increase their adaptability to internal and
external changes in the environment. This helps to promote positive
changes and bring about progress in socio-economic parameters.
Carroll’s pyramid CSR model
This is one of the leading CSR models. It is formally known as the model of
Carroll‟s four-part pyramid. The major focus of the model is to embrace the
complete spectrum of expectations that society has from a business, defining them
and dividing them into different categories. The model can be represented with the
help of diagram-1 shown below.
Next comes the legal responsibility, all the businesses whether small or big expected to
operate within the framework that has been specified by the law of the land. Thus,
legal responsibility is depicted as a layer above economic responsibilities.
Followed by this in the hierarchy are the ethical responsibilities which cover activities
and practices which are expected by the society members even though they are not
enforced by law.
The IC model refutes the notion that CSR is just a collection of contingent and
externally related topics. Rather, the model states that different responsibilities are
in dynamic interplay with each other. It is the responsibility of the corporates to
maintain harmony and resolve the conflicts between different responsibilities. The
main idea of the model is that no responsibility is more important than the other.
Rather everything is a social creation and the existence of everything depends on
the willingness of society to support them
Concentric Circle CSR model
The Concentric Circle model which is also known as the CON model shares some
similarities with Carroll‟s Pyramid and IC model. For instance, the CON model also
states economic responsibility as one of the core social responsibilities. Also, like the
IC model, the CON model also emphasizes the interrelationships among different
responsibilities
However, besides these similarities, there is a major difference as well. In contrast to
the Pyramid model and IC model, the CON model states that non-economic social
responsibilities are the one that embraces core economic responsibilities.
As shown in the figure above the inner circle represents the core responsibilities of
the business in terms of CSR. This basically includes responsibilities that focus on
the efficient execution of economic functions such as products, jobs and economic
growth.
The second circle represents the legal responsibilities that involve cooperating with
the government on the part of the businesses.
The intermediate circle which is the ethical circle includes responsibilities that help
to exercise economic functions but with a sensitive awareness of ethical norms as
well as values and priorities.
The outer circle that represents the philanthropic circle focuses on newly emerging
responsibilities that the business should focus on in order to become more broadly
involved in social responsibilities.
Furthermore, the concentric circle represents the system of inclusion rather than the
system of mutually exclusive domains. Thus every member of the inner circle is part
of the wider circle
Contemporary innovative CSR models
Global Reporting Initiative (GRI) – Since its founding in 1997, the GRI has been
addressing the need for standardized approaches to corporate sustainability reporting.
In 2006, GRI published Version 3.0 (G3) of its Sustainability Reporting Guidelines
emphasizing performance indicators, which contain a separate section titled “Human
Rights” with nine performance indicators. It is an international, multi-stakeholder
effort to create a common framework for voluntary reporting of the economic,
environmental and social impact of organisational activities. Its mission is to improve
the comparability and credibility of sustainability reporting worldwide.
The GRI Standards are designed to help organizations report on their sustainability performance in a
transparent and consistent way. They are used by companies of all sizes, sectors, and geographic locations to
report on their sustainability impacts and progress.
The GRI Standards are organized into three main categories: General Disclosures, Management Approach,
and Performance Indicators.
The General Disclosures category includes information on the organization's strategy, governance, and
ethics. This includes information on the organization's mission and values, its governance structure, and its
approach to managing sustainability issues.
The Management Approach category provides information on how the organization manages its
sustainability impacts. This includes information on how the organization identifies and prioritizes
sustainability issues, how it engages with stakeholders, and how it integrates sustainability into its business
strategy and operations.
The Performance Indicators category provides information on the organization's actual performance on
sustainability issues. This includes information on the organization's environmental, social, and economic
impacts, such as greenhouse gas emissions, labor practices, and financial performance.
The GRI Standards are used by organizations to measure and report on their sustainability performance in a
consistent and transparent way. This helps stakeholders, including investors, customers, employees, and the
public, to make informed decisions about the organization's sustainability practices.
In summary, the GRI Standards provide a framework for organizations to report on their sustainability
performance in a comprehensive and standardized way. By using the GRI Standards, organizations can
demonstrate their commitment to sustainability and transparency and provide stakeholders with valuable
information on their sustainability impacts and progress
Organization for Economic Co-operation and Development (OECD)
The Organization for Economic Co-operation and Development (OECD) is an international
organization made up of 38 member countries, including the United States, Canada, Australia,
Japan, and several European countries. The organization was established in 1961 to promote
economic growth and development, and to support the economic and social well-being of
people around the world.
The OECD conducts research, collects and analyzes data, and develops policies and
recommendations to address a wide range of economic, social, and environmental issues. Some
of the key areas of focus for the organization include education, employment, health, energy,
taxation, trade, and innovation.
One of the main objectives of the OECD is to promote responsible business practices and to
encourage multinational enterprises to adopt socially responsible policies and practices. The
organization has developed guidelines for multinational enterprises, which provide
recommendations for responsible business conduct in areas such as human rights, labor
practices, environmental protection, and anti-corruption.
The OECD also works to promote international cooperation and coordination on economic and
social issues. The organization provides a forum for member countries to share information,
exchange best practices, and collaborate on policy development and implementation. The
OECD also works with non-member countries and international organizations to promote
economic development and address global challenges.
Overall, the OECD plays an important role in promoting economic growth, development, and
social well-being around the world, while also encouraging responsible business practices and
promoting international cooperation and coordination on economic and social issues
Social Accountability 8000 -‘SA 8000’
Social Accountability 8000, or SA 8000, is an international standard for social accountability
developed by Social Accountability International (SAI). The standard provides a framework
for companies to ensure that their suppliers and subcontractors are complying with ethical
and social responsibility standards.
The Equator Principles apply to project finance transactions with a total project capital cost of
$10 million or more. The principles cover a range of social and environmental risks, including
climate change, biodiversity, human rights, and labor rights. The principles also require
financial institutions to conduct due diligence on the projects they finance, including assessing
the potential social and environmental impacts of the project and ensuring that appropriate
mitigation measures are put in place.
If a project is found to pose a significant social or environmental risk, the financial institution is
required to develop an action plan to manage those risks. The Equator Principles also require
that financial institutions engage with project stakeholders, including affected communities, to
ensure that their concerns and perspectives are taken into account in decision-making.
Overall, the Equator Principles provide a framework for financial institutions to manage social
and environmental risks associated with project finance. By adopting the Equator Principles,
financial institutions can demonstrate their commitment to responsible lending practices and
contribute to sustainable economic development.
Role of International Labor Organization (ILO)
The International Labour Organization (ILO) plays an important role in promoting corporate
social responsibility (CSR) by setting and promoting international labor standards and
providing guidance to companies on labor issues. The ILO is a specialized agency of the
United Nations, founded in 1919, and has a mandate to promote social justice and promote
decent working conditions around the world.
The ILO's core function is to develop and promote international labor standards, which are
adopted by its member states. These standards cover a range of labor issues, including
freedom of association, forced labor, child labor, discrimination, and working conditions. The
ILO also provides technical assistance and guidance to its member states on implementing
these standards, and works with governments, employers, and workers' organizations to
promote social dialogue and cooperation on labor issues.
In addition to its work with governments, the ILO engages with the private sector to promote
CSR and responsible business practices. The organization has developed a number of tools
and guidance documents to help companies understand and address labor issues in their
operations and supply chains. These include the ILO Tripartite Declaration of Principles
concerning Multinational Enterprises and Social Policy, which sets out principles for
responsible business conduct, and the ILO Global Business Network on Forced Labour, which
brings together companies, employers' organizations, and trade unions to share knowledge and
good practices on addressing forced labor in global supply chains.
International Organization for Standardization (ISO) 26000
ISO 26000 is a voluntary international standard developed by the International Organization for
Standardization (ISO) to provide guidance on social responsibility and sustainable
development. The standard was published in 2010 and is intended to help organizations, both
public and private, to understand and address their social responsibilities.
ISO 26000 provides guidance on seven key principles of social responsibility: accountability,
transparency, ethical behavior, respect for stakeholder interests, respect for the rule of law,
respect for international norms of behavior, and respect for human rights. The standard also
provides guidance on identifying and engaging with stakeholders, assessing social
responsibility risks and opportunities, and developing and implementing social responsibility
strategies and programs.
ISO 26000 is designed to be flexible and adaptable to a wide range of organizations, regardless
of their size, sector, or location. The standard is not a certification or auditing standard, but
rather a set of guidelines for organizations to use in their efforts to be socially responsible.
By implementing the principles and guidance outlined in ISO 26000, organizations can
contribute to sustainable development and help to address a range of social and environmental
challenges. ISO 26000 can also help organizations to build trust with stakeholders and enhance
their reputation for responsible business practices.
Occupational Health & Safety Advisory Services (OHSAS) Standard
The Occupational Health and Safety Advisory Services (OHSAS) Standard is a set of voluntary
standards and guidelines designed to help organizations manage and improve their occupational
health and safety (OH&S) performance. The standard was first published in 1999 and was
updated in 2007.
The OHSAS Standard provides a framework for implementing an OH&S management system,
which is a systematic approach to managing occupational health and safety risks and improving
performance. The standard outlines the key elements of an effective OH&S management
system, including policy development, hazard identification and risk assessment, legal and
other requirements, objectives and targets, training and awareness, and performance evaluation
and continual improvement.
The OHSAS Standard is designed to be flexible and adaptable to the needs of different
organizations, regardless of their size, sector, or location. The standard is not a certification or
auditing standard, but rather a set of guidelines for organizations to use in their efforts to
improve their OH&S performance.
By implementing the OHSAS Standard, organizations can identify and manage occupational
health and safety risks, prevent workplace accidents and injuries, and enhance the health and
well-being of their employees. The standard can also help organizations to comply with legal
and regulatory requirements, improve their reputation and credibility, and reduce costs
associated with workplace accidents and injuries.
Overall, the OHSAS Standard provides a valuable framework for organizations to manage and
improve their occupational health and safety performance, and to create safer and healthier
workplaces for their employees.