ljaz Ahmad p e St D/2 St#9 Hijrat Colony Saddar Karachi. 00923323565093 ijazahmad9280@gmail.com OBJECTIVE Eager to work in the capacity of a Restaurant Manager ina high-volume operation environment that has strong growth potential. Bringing diverse managerial experience in hospitality management, as well as outstanding communication, conflict resolution, and customer management skills. Creative and hardworking individual seeking a long term Restaurant Manager position to utilize strong marketing and persuasion skills; ready to build a strong team that can take company’s customer service delivery to a higher level. EXPERIENCE e Ginsoy(Restaurant) 2021 - Continue Manager Role: Recruiting, training and supervising staff. Customers satisfaction through motivation. Food complaints handling. Staff training regarding food and service. e Great Wall(Restaurant) 2020 - 2021 Manager Role: Recruiting, training and supervising staff. Customers satisfaction through motivation. Food complaints handling.otall training regarding ood and service. D'vaas(restaurant) 2018 - 2020 Restaurant Manager Role: Recruiting, training and supervising staff. Agreeing and managing budgets. Planning menus. Ordering supplies Ensuring compliance with licensing, hygiene and health and safety legislation/ guidelines.Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Problem solving. Bait al Malaky Mandi (restaurant) 2017 - 2018 Manager Role: Staff scheduling. Responsible for handling guests and staff issues. To ensure that guest receive high qualityServices To be responsible for managing the time keeping records for all team members on shift. Motivation, training and development of all the team members employees in the food and beverage department, Worked effective under pressure at highest level of accuracy present. In charge regarding cash issues petty cash and other management activities. Pranzo(restaurant) 2016 - 2017 Floor Manager Role : Customers satisfaction through motivation. food complaints handling. staff training regarding food and service. Mews(cafe) 2015 - 2016 Order Taker Role: Responsible for coaching and mentoring new staff and trainee.Customers and also feedback related food afd Service. e Orrery(restaurant) 2013 - 2014 Floor Manager Role: Customers satisfac through motivation. food complaints handling. staff training regarding food and service. e Huiwan(restaurant) 2011 - 2012 Captain Role: Customers satisfaction through motivation. food complaints handling. staff training regarding food and service. EDUCATION @ High School Nanser 2007 - 2008 Matriculation * Matriculation [2008] with aggregate of 62% e Jowar college 2009 - 2011 Intermediate Intermediate [2011] with aggregate of 59% SKILLS ® Good Commination Expert @ Training Ideas Expert @ handling big parties Expert @ restaurant takeaways. ExpertLANGUAGE @ English (Intermediate) @ Urdu (Fluent) @ Pashto (Fluent) HOBBY @ playing cricket @ Social work @ Reading general books @ Helping others PERSONAL DETAILS @ Gender: Male ©@ Date of Birth: 11.08.1991 @ Nationality: Pakistan Ijaz Ahmad