S.

no Site MONTH DATE AGEING CALL NO CLIENT NAME PRODUCT TYPE

1 COIMB Apr-22 4/19/2022 0 1904202218 Incometax tax dharmapuri KEYBOARD
2 COIMB Apr-22 4/19/2022 0 1904202219 Incometax tax dharmapuri KEYBOARD
3 SALEM Jun-22 6/6/2022 1 606202214 ITO salem DESKTOP
4 SALEM Jun-22 6/16/2022 28 1606202203 Income tax hosur DESKTOP
5 SALEM Jul-22 7/5/2022 3 0507202207 INCOME TAX OFFICE-Salem DESKTOP
6 COIMB Jul-22 7/8/2022 0 0807202211 Incometax salem DESKTOP
7 SALEM Jul-22 7/12/2022 0 1207202203 Income tax office - Salem DESKTOP
8 SALEM Sep-22 9/26/2022 4 2609202204 Incometax -salem DESKTOP
9 SALEM Sep-22 9/26/2022 4 2609202205 Incometax -salem DESKTOP
10 SALEM Sep-22 9/26/2022 4 2609202212 Incometax -salem DESKTOP
11 SALEM Sep-22 9/27/2022 0 2709202224 Incometax -salem DESKTOP
12 SALEM Dec-22 12/6/2022 4 0612202205 Incometax - salem DESKTOP
13 SALEM Dec-22 12/16/2022 0 1612202213 Incometax office DESKTOP
14 SALEM Dec-22 12/21/2022 0 2112202207 ITO - SALEM DESKTOP
15 SALEM Jan-23 1/27/2023 2 2701202304 ITO - SALEM DESKTOP
16 SALEM Jan-23 1/27/2023 0 2701202305 ITO - SALEM DESKTOP
17 SALEM Jan-23 1/31/2023 0 3101202302 ITO - SALEM Desktop
18 SALEM Feb-23 2/2/2023 4 0202202329 Incometax - salem Desktop
19 SALEM Feb-23 2/3/2023 0 0302202313 Incometax - salem Desktop
CATEGORY Serial No
NIL INA514SX7D
NIL INA514SX8M
HP pavilion p6 series INA207P49Z
Canon LBP 2900 MBGA364853
DELL INSPIRON 5605 6MK27BS
HP Elite Desk 800 G5 1N110904HC
HP 120 INA514SX97
HP 8CC927216J
HP 1N11470HPG
HP 1NA514SX97
hp INA514SX7R
HP P6120in INA9330024
HP 120 DESKTOP INA514SX7C
HP INA514SX82
HP CNV80100JV
HP INA207P4HB
HP No:INA514SX7R
HP 120 INA514SX9L
HP 270-P027IL CNV80100JV
PROBLEM DISCRIPTION CALL TYPE ENGG NAME
keyboard not working AMC Venkatesh
keyboard not working AMC Venkatesh
Harddisk failure issue AMC Venkatesh
paper jam issue AMC Venkatesh
not power on ( SMPS issue) AMC Venkatesh
some keys are not working and also mouse roller not working. AMC Venkatesh
some keys are not working and also mouse roller not working. AMC Venkatesh
K.B & MOUSE ISSUE AMC Venkatesh
K.B & MOUSE ISSUE AMC Venkatesh
K.B & MOUSE ISSUE AMC Venkatesh
harddisk failure AMC Venkatesh
harddisk failure AMC Venkatesh
Problem: not power on ( SMPS issue) AMC Venkatesh
mouse not working properly AMC Venkatesh
keyboard issue AMC Venkatesh
keyboard issue AMC Venkatesh
1.somekeys are stuck while typing..2)mouse Roller issue (scrolling problem) AMC Venkatesh
Motherboard issue AMC Venkatesh
Mouse roller not working AMC Venkatesh
Today update Category
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REMARKS
keyboard replaced from imprest
keyboard replaced from imprest
pbm found in HDD , so spare replaced from imprest on 07-06-2022
pbm found in fuser unit spare requested on 27.6.2022// spare dispatched on 30-06-2022// spare replaced on 14-07-2022
pbm found in SMPS, spare requested on 5.7.22// spare dispatched on 06-07-2022// spare replaced on 8.7.2022
KB & mouse replaced on 8.7.2022
KB & mouse replaced from imprest on 12-07-2022
keyboard & mouse issue so replaced the k.b & mouse call closed on 22-09-2022
keyboard & mouse issue so replaced the k.b & mouse call closed on 22-09-2022
keyboard & mouse issue so replaced the k.b & mouse call closed on 22-09-2022
new hdd replaced os installed & confguration done call closed on 27-09-2022
new hdd disk replaced from imprest & os reinstall now system w/f call closed on 02-12-2022
P/F smps issue so replaced new smps replaced from imprest now pc w/f call closed on 16-12-2022
mouse replaced from imprest now pc w/f call closed on 21-12-2022
Keybaord replaced call closed on 25-01-2023
Keybaord replaced call closed on 27-01-2023
replaced keyboard & mouse from imprest call closed on 31-01-2023
M.b received from customer place & handover to trc team on 03-02-2023// board not ready so new board dispatch on 03-02-
Mouse replaced from imprest call closed on 03-02-2023
REQUIRED SPARE DETAILS Part No USER NAME CONTACT NUMBER EMAIL ID Address
NIL NIL NIL dharmapuri
NIL NIL NIL dharmapuri
HDD NIL NIL NIL salem
Fuserunit Canon LBP 2900 NIL NIL NIL housr
SMPS P/N: 0RGF8P NIL NIL NIL salem
NIL NIL NIL salem
NIL NIL NIL Salem
NIL NIL NIL salem
NIL NIL NIL salem
NIL NIL NIL salem
NIL NIL NIL salem
NIL NIL NIL Salem
NIL NIL NIL thiruchencode
NIL NIL NIL salem
Vanitha NIL NIL salem
vasugi NIL NIL salem
Nil Nil Nil Salem
HP 705 G1 MOTHERBOARD Nil Nil Nil salem
Nil Nil Nil salem
Location DC no DC date CLOSED DATE PART/NOPART PART DESCRIPTION SOURCE
dharmapuri 4/19/2022 PART Keyboard Imprest
dharmapuri 4/19/2022 PART Keyboard Imprest
salem 6/7/2022 PART HDD Imprest
housr 44742 7/14/2022 PART Fuser unir Vishal
salem 44748 7/8/2022 PART SMPS Vishal
salem 7/8/2022 PART KB & mouse Imprest
Salem 7/12/2022 PART KB & Mouse Imprest
salem 9/22/2022 PART K.B & MOUSE IMPREST
salem 9/22/2022 PART K.B & MOUSE IMPREST
salem 9/22/2022 PART K.B & MOUSE IMPREST
salem 9/27/2022 PART HDD IMPREST
Salem 12/2/2022 PART 500 GB HDD IMPREST
thiruchencode 12/16/2022 PART SMPS IMPREST
salem 12/21/2022 PART MOUSE IMPREST
salem 1/25/2023 PART KEYBOARD IMPREST
salem 1/27/2023 PART KEYBOARD IMPREST
Salem 1/31/2023 PART K.B & MOUSE IMPREST
salem 2/3/2023 2/6/2023 PART Mother board Vishal
salem 2/3/2023 PART MOUSE IMPREST
AS FOR TILL DATE(14-02-2023)

IMPREST (GIVEN) TOTALLY GIVEN

KEYBOARD 10
MOUSE 10
HDD 5
SMPS 2
H81 MOTHER BOARD 1
H61 MOTHER BOARD 1
4GB DDR4 RAM 1
2GB DDR3 RAM 1
HP MONITOR 1
LENOVO MONITOR 1
STOCK(IN HAND)
0
2
2
1
1
1
1
1
1
1