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    Venkat S
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    Surendar has over 9 years of experience as a desktop support engineer and system administrator. He is currently working at Kaizen IT Services where he installs, configures, and supports computer hardware, software, networks, and laptops. Prior to his current role, he worked as a system engineer and technical support engineer for other companies. He has expertise in areas such as technical support, hardware troubleshooting, network configuration, and desktop support.

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    Surendar has over 9 years of experience as a desktop support engineer and system administrator. He is currently working at Kaizen IT Services where he installs, configures, and supports computer hardware, software, networks, and laptops. Prior to his current role, he worked as a system engineer and technical support engineer for other companies. He has expertise in areas such as technical support, hardware troubleshooting, network configuration, and desktop support.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views1 page

    Resume 11

    Uploaded by

    Venkat S
    Surendar has over 9 years of experience as a desktop support engineer and system administrator. He is currently working at Kaizen IT Services where he installs, configures, and supports computer hardware, software, networks, and laptops. Prior to his current role, he worked as a system engineer and technical support engineer for other companies. He has expertise in areas such as technical support, hardware troubleshooting, network configuration, and desktop support.

    Copyright:

    © All Rights Reserved
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    of 1

    SURENDAR Professional Summary

    Desktop Support Engineer Experienced System Administrator with over 9+ years of experience in
    IT Industry. Excellent reputation for resolving problems and improving user
    Contact satisfaction.

    9597300377 Work History


    surendar.btech11@gmail.com
    February 2018 – Desktop Support Engineer
    Current Kaizen IT Services (P) Ltd
    Technical Profile
     Installing and configuring computer hardware,
     Technical Support software, networks, printers and scanners and
     Hardware Troubleshooting Laptops
     Apply OS patches and upgrades on a regular
     Network Configuration
    basis, and upgrade administrative tools and
     WAN/LAN utilities
     Ethernet Cabling  Escalating the issues to customer via Remote
    and Voice
     Performed root cause analysis of reported issues
    Competencies to enact corrections
     Suggested software and hardware modifications
     Local Area Networking to reduce lag time and improve overall speed
     Windows Operating System  Performed day-to-day LAN and WAN
     Desktop support administration, maintenance and support
     Application installations  Installed, configured and supported local area
    network (LAN), wide area network (WAN)
     Remote Diagnostics
     Perform routine/scheduled audits of the
    systems, including all backups
    Known Language  Maintained inventory of installed desktop
    hardware and software components to keep
     Tamil records accurate and updated.
     English
     Kannada (Mother Tongue) December 2014 System Engineer
    - August 2017
    DSM Soft (P) Ltd

    May 2012 - Technical Support Engineer


    March 2014
    ORIGIN ITFS (P) Ltd

    Certification Hardware & Networking

    Education

    July 2009 - April Mahendra Engineering College, Anna University


    2011 B.Tech Information Technology
    GPA: 71.7
    July 2006 - April Salem Polytechnic College
    2008 Diploma Computer Engineering
    GPA: 93.6

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