CURRICULUM VITAE

PERSONAL INFORMATION
NAME FURQAN AHMED
ADDRESS Saudi Arabia Alshuqayri.

CELL +966-55-992-7530
E-mail khalilfurqan@gmail.com
virgoz_@hotmail.com
NATIONALITY Pakistan
DATE OF BIRTH 31 Aug 1983

PROFESSIONAL SUMMARY Motivated IT support technician seeks new

position in a dynamic, growth-oriented
company focused on cultivating customer
experience and a positive work environment.
Experienced handling networking concerns,
implementing new software, installing new
hardware, and addressing user concerns. IT
support with technical and troubleshooting
repair expertise. Analytical it support
effective at technical support and reporting.

WORK EXPERIENCE

LOGIX  CCTV IP-camera and NVR Operate and

maintenance.
IT Manager  Working on Ms-Outlook with data Backups
Account Officer and Network printers and HP Plotter.
June 2019 to Dec 2023  Computer Desktop and Laptops hardware,
repair, install and replace various
computer parts and peripherals using
analysis software to diagnose and find
solutions problems resolve.
 Troubleshoot LAN/WIFI connectivity,
configured permissions folder rights.
 Maintain accounts payable log and input
data as it is received to keep up-to-date
records of incoming payment.
 Preparation of salary slip, voucher and
disbursement of salary etc.
 Manage payroll, keeping track of employee
hours, overtime, and pay rates, entering
information into spreadsheets, and
creating reports for management.
 Organize paychecks and distribute them via
the delivery method employees have chosen.
 Responsible for analyzing income and
expenses under the various income and
expense headings, extracting the ledgers
and summarizing the income and expenses
according to banks.
 Generated financial statements and
facilitated account closing procedures
each month for Seychelles.
 Recommend, develop and maintain financial
database, computer software system and
manual filling systems.
 CIPHERTRONIX  Monitoring and troubleshooting issues of
the VoIP network that provides service to
VoIP Operator 1100 Extension.
Helpdesk Officer  Troubleshot SIP trunk.
May 2016 to March 2019  SIP Server installation and GUI
configuration of VoIP phone.
 Asterisk (software implementation of a
PBX), Open source SIP Server and On Do SIP
Server – configure (dial plan) soft phone
and VoIP phone.
 Basic functional testing of VoIP phone
manually - Three party conferencing, Call
transfer, Call forwarding, Call Waiting,
Registration, call setup, keypad etc.
 Creating test plans, Test runs for VoIP.

FIVE STAR APPARELS  CCTV camera DVR and NVR working.

 Working on Ms-Outlook & email Backup.
IT Manager
 Computer hardware, repair, install and
August 2014 to March 2016 replace various computer parts and
peripherals using analysis software to
diagnose and find solutions problems
resolve.
 Schedule repair and maintenance visits
without disrupting normal business
practices. Order and maintain a supply of
replacement parts and hardware.
 Build and maintain company servers and
Networking systems.
 Configuring AD and disk quota on Windows
2012 Server.
 Managing over VMware servers 2008, R2 and
2012 with Supervised 4 VM servers for
daily backups. Managing user and Active
Directory by resetting passwords,
unlocking accounts, adding users, and GP.
 Troubleshoot LAN/WIFI connectivity,
configured permissions folder rights.
 Managed domain users and groups in AD and
create group policies in order to keep the
network secured.

PRIME TRADERS  Installation/Configurations trouble

shooing Software and Hardware /
IT Officer Diagnostic.
2013 August to July 2014  Repairing and Installation the Desktop,
Laptops, Tablets.

W.A.C.O  Sales Officer for IT gadgets.

Sales Officer
March 2010 to June 2013

Goblan Electromechanical  Design and Manage the network, Cabling,

Assembling, Troubleshooting, equipment
(KSA)Riyadh diagnostics, installation the Switch,
IT Officer Network software, WiFi Router, Modem.
Dec 2008 to Dec 2010  Have a good understanding of and
experience in the implementation and
deployment of networks.
 Provide diagnosing and solving of network,
program, hardware or user created
problems.
 Troubleshoot LAN/WIFI connectivity,
configured permissions folder rights.
 LUCKY CEMENT Ltd.  Timely resolve Peoples' issues
 Continuous improvement
Admin Officer.
 Lock after Hostel Activities including
April 2007 to May 2008 maintenance, actives timing, staff
timetable, staff attendance and dissolve
staff complain on the spot

SYNERGY INTERNATIONAL  Installation/Configurations trouble

shooing Software and Hardware /
In-charge Hardware Diagnostic.
Department  Repairing and Installation the Desktop,
Feb 2006 to Feb 2007 Laptops and Server.
 Assist customers with problems involving
computer hardware, using Analysis software
to diagnose and find solutions to customer
problems.
 Repair, Install and replace various
computer parts and peripherals
 Working on Ms-Office.
 Working on Ms-Outlook & email Backup.
 Worked personally with Sales
Representatives and increased sales
Partners.

SYSTEC COMPUTER  Installation/Configurations trouble

shooing Software and Hardware /
Lab In-Charge Diagnostic.
April 2004 to Jan 2006  Repairing and Installation the Desktop.
 Assist customers with problems involving
computer hardware, using Analysis software
to diagnose and find solutions to customer
problems.
 Repair, Install and replace various
computer parts and peripherals
 Working on Ms-Office.
 Net Browser Internet explorer.
 Worked personally with Sales
Representatives and increased sales
Partners

STUDENT COMPUTER  Installation/Configurations trouble

shooing Software and Hardware/Diagnostic.
Trainee  Repairing and Installation the Desktop.
Feb 2000 to Feb 2004  Assist customers with problems involving
computer hardware, using Analysis software
to diagnose and find solutions to customer
problems.
 Repair, Install and replace various
computer parts and peripherals

EDUCATION
B.COM Final  University of Sindh – Hyderabad
 2nd Division
2005

CERTIFICATE  A+ certification
 Implementing & Administering Exchange 2000
Feb 2004 to Feb 2005 Server
 Linux System Administration
 Installing, configuring and Administering
Microsoft W2k Professional & Server
 Interconnecting Cisco Network Devices.