Mphasis Placement Drive for BBA & MBA 2016 Pass outs on 25th January

(1) BPO International – Voice – Job Description

Designation - Trainee Customer Support officer / Customer Support Officer
Educational Qualification:
 Degree in - BA, BCOM, BSC, BCA, BBA, (any degree other than BE, B.Tech, ME, M.Tech, MCA & MBA)
passing out in 2016.
 No current back logs at the time of interview.
Competencies:
 Interpersonal effectiveness: Team Player
 Verbal Communication Skills & Language Proficiency – Excellent (English)
Other details:
 5 days working
 Rotational weekly offs
 9 Hours Login ( with 1 Hour Break )
 Rotational Shifts
 Proper desk job with global standards
CTC: 2.10 Lakh INR per annum if work location is Bangalore and 1.80 Lakh INR per annum if work location
is Pune.
Selection Process:
 HR round (at Campus)
 Voice and Accent round (at Campus)
 Operations round (at Campus)
 Letter of Intent (at Campus)
 Documentation (at Mphasis)
 Offer Letter (at Mphasis)
(2) BPO International –Non Voice – Job Description
Designation - Trainee Customer Support officer / Customer Support Officer
Educational Qualification:
 Degree in - BA, BCOM, BSC, BCA, BBA, (any degree other than BE, B.Tech, ME, M.Tech, MCA & MBA)
passing out in 2016.
 No current back logs at the time of interview.
Competencies:
 Interpersonal effectiveness: Team Player
 Verbal Communication Skills & Language Proficiency – Excellent (English)
Other details:
 5 days working
 Rotational weekly offs
 9 Hours Login ( with 1 Hour Break )
 Rotational Shifts
CTC: 1.65 Lakh INR per Annum if work location is Bangalore and 1.37 Lakh INR per Annum if work location
is Pune
Selection Process:
 HR round Interview (at Campus)
 Ops round (at Campus)
 AMCAT (at Campus)
 Letter of Intent (at Campus)
 Documentation (at Mphasis)
 Offer Letter (at Mphasis)

Placement Officer Placement Coordinator HOD