Dear Sirs

Thank you for your letter dated January 15, 20__ and the enclosed order for 25
tons of the Holdfast cement.

To our regret, we have to inform you that due to the heavy demand for this
brand, this item is not in stock, and, accordingly, we are unable to meet the
deadline mentioned in your letter. However, we would like to establish mutually
beneficial cooperation with you and we are ready to offer you Tight grip cement
with similar quality characteristics and temperature indicators. If you are
satisfied with this replacement of the Holdfast grade with the Tight grip grade,
we are ready to effect immediate deliveries ex-stock.

Yours faithfully,

________________________________________________________________
_______
Dear Sirs,

Thank you for the offer dated October 15, 20__.

We are ready to place a significant order subject to signing our standard
contract enclosed. I would like to draw your special attention to the need to
change the delivery and payment terms offered by you. Our contracts include
detailed descriptions of these procedures. We would appreciate it if you could
review your terms and sign a trial contract with us.

We hope that the volume of our orders will compensate for this inconvenience.
Yours faithfully,

________________________________________________________________
_________
Dear Sirs

We hereby inform you that we have sent your offer to our clients for
consideration and received from them a counter-offer of the following content.
Our customers are ready to place an order with your company subject to:

1) acceleration of delivery for 2 weeks;

2) replacement of airfreight delivery by truck delivery with a corresponding

recalculation of the price with itemization;

3) cancellation of 6 units of 156 and its replacement by 8 units of 155;

4) changes in the basis of ex-works delivery to DDP.

We would like to draw your attention to the fact that compliance with the above
requirements is a prerequisite.

Yours faithfully,