Review of literature

1. Remya lathabhavan ( June 2022) Examined employee satisfaction and its effect on commitment
of management and staff.she examined factors affecting employee satisfaction are
leave ,reward, and compensation given to the staff by the management which are important to
improve motivation level and employee satisfaction
2. Brikend AzirI (2011)In his article ”management research and practice” he examined that
employee satisfaction is one of the most complex area facing by today managers when it comes
to managing their employees. Many studies have shown an usually large impact on productivity
and also performance of the business organization
3. Allen and Meyer(1996) according to them organizational commitment can be defined as
affiliation of employees to organization and involvement in it .In general there are
three dimensions of commitment, affective and normative commitment and normative
commitment
4. Goyal (1995)in his study he determined the extent of satisfaction experienced by textile
workers due to primarily the statutory labour welfare facilities provided in the private public
cooperative textile sector in Punjab .He also examine the implementation of these labour.
Welfare facilities and their correlation with job satisfaction including the relationship between
labour welfare and job satisfaction.
5. Srivastava(2004)He conducted a comparative on workers in the private and public sector of
Kanpur City.He attempted to assess the quality of labour welfare activities and measures the
degree of job satisfaction of workers provided with labour welfare facilities in private and public
sector and evaluate the attitude of workers towards management in both sectors
6. Alam sagar Dr. Sameena Rafat (2012) Examined that employee satisfaction is the terminology
used to describe whether employee are happy, contended and fulfilling their desires and needs
at work. Many measure support that employee satisfaction is a factor in employee motivation,
employee goal achievement and positive employee morale in the work place. Basically
employee satisfaction is a measure of how happy employee are with their job and working
environment
7. Ekta Sinha (2013) conducted a study on employee satisfaction with special reference to
KRIBCHO ,surat the study revealed that with respect to experience the satisfaction level
ofemployees differ significantly regarding salary,job rotation policy plays a important role in
employee satisfaction
8. Kadian W.Wanayama and S N mitsoto(2010) in the article “Relationship between capacity
building and employee productivity on performance of commercial banks in kenya” This study
focusing on the influence of employee productivity on organisational performance as how
employee satisfaction leads to customer satisfaction.Result from this study added that
campanies adress employee satisfaction, health and moral in order to maintain high work
productivity.
9. Alex Edmans(2011)in his journal “financial economics “examined that high level of employees
satisfaction generate superior long horizon return even when controlling for industries, factors
risk or abroad set of observable characteristics.

10. Dr Anitha in her article” A study on job satisfaction of paper mill employee ”she examined that
employee is a back bone of every organisation.without employee no work can be done.The
organisation lacks the relationship between workers and supervisors, working condition,
canteen rest room facilities reward recognition policy, reward system if employees and
promotion must be given based on merit , education qualification and experience and if these
factors are given little more care the company can manitain high level of satisfaction

11. Halilzaim selimzaim examined that employee satisfaction is considered to be critical success
factors for organisation. The concept of employee satisfaction has gained a special concern from
both academicians and practitioners. This study aim to provide a frame work for employee
satisfaction and determine the critical factors of employee satisfaction and measures to their
effect on overall evaluation

12. Judge jimothy may(2001)in his psychological bulletin volume 127 he conducted a qualitative and
quantitative review of relationship between job performance and employees satisfaction. The
quantitative review is organized on 7model that characterize past research on relationship
between satisfaction and job performance

13. According to Nancy C Morse (1997) satisfaction refers to the level of fulfillment of one’s need
and wants and desire.Satisfaction depends basically upon what an individual want from the
world and what he get.Employee satisfaction is the measure of how happy the are with their job
and working environment.It is sure that there may be many factors affecting the organizational
effectiveness and one of them is the employee satisfaction
14. Hunter and Tietyen(1997) according to them employee are more loyal and productive when
they are satisfied and these satisfied employee affect the customer satisfaction and
organisational productivity and he also examined that there is no limit for employee to reach
the full satisfaction and it may vary from employee to employee.Sometimes they need tochange
their duties more effectively to gain greater job satisfaction.
15. Cranny, smith and stone (1992)According to him another popular and highly researched
Measure of job satisfaction is the minnesota satisfaction questionnaire. The MSQ can be scored
Moves for twenty facts score from one question for each fact provided a single overall
composite score.The MSQ is commonly used in designed for use with adult career counseling
16. Shao and Newsom (2008)According to them employee satisfaction many described as how
pleased an employee is with his or her position of employment . According to Spector defined
the job satisfaction as all the feeling that a given individual has about his or her and its various
aspect.Employee satisfaction Is a comprehensive term that comprises job satisfaction of
employee and to their satisfaction with company policies company environment etc.
17. Hackman and Oldham (1975)According to him pay is an important source of satisfaction because
it provide a potential sources of self esteem as well as the generic opportunity to for anything
money can buy.Obviously satisfaction with pay is measured primarily by current income but also
opportunity for salary increase.
18. Jense J Dahlagaard (2003) He conducted a study in Europe ,Asia,Africa America and reported
similarities among united Research consistently identified the same top five key attributes in a
job ability to balance worklife
19. Smith Kendall(1999)According to him customer satisfaction and loyalty are excellent predictors
of general satisfaction. He comparing the difference between age group and level of job
satisfaction and he also point out that job satisfaction is important due to its impact on
absenteesm,turnover companies to
20. Christina G(1998)This study examine the mediating role of customers and satisfaction on the
indirect relationship between employees satisfaction and financial performance. Data for this
study is collected from employee , customer and managers for three and four hotel
21. Alex Edmans (2001)this study analyze the relationship between employees satisfaction and long
run stock returns. A value weighted portfolio of the” 100best work for in America” earned an
annual four factor alpha of 3.5%from 1984to2009and 2.1%above industries benchmark
22. Ronan (1940) Studied the relative importance of eighteen job characteristics in relation tojob
satisfaction and found that job security is not important to salaried person but important to
both managerial and hourly workers
23. Thomas and sasikumar (2002)in their study they determine the factors which are important in
deciding job satisfaction of managers in cooperative sector the following were found to e
important, job security, opportunity to use knowledge and skills, opportunity to participate in
decision making connected with job variety in job and challenge job
24. Yadav(2004)he state that nature of workers or the job content also influence the level of job
satisfaction Kelly (2005)he stated that to investigate what the employee are satisfied by
measuring the employee satisfaction in work place is critical to success and increase productivity
of the organisation
25. Chopra and khan (2010) according to him employee satisfaction is a complex and multifaceted
concept which can mean different thing to different people .According to him there is a spurious
relationship between employees satisfaction and performance, instead both are the results of
personality.
26. Sakthivel Rani (2011)The aim of this research is to analyze relationship between employees
satisfaction and work life balance
27. Padmakumar Ram (2011) the main aim of this study was to examine the relation ong service
climate and employees satisfaction workers environment influence service climate which in turn
influence employee satisfaction.
28. Balaji (2013)he explode the influence of reward and welfare on employee satisfaction also find
that better working condition, reward, security measures are important factors affecting
employee satisfaction.
29. Bour (2002)he explained that there are some factors which relate to job satisfaction that is work
substance ,age,sex,educational qualification, work place environment location ,timing of work
location ect.
30. Loke(1976)according to him satisfaction is self reported positive emotional state resulting from
the appraisal of one’s job or from job experience