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EMERGENCY CODES vary.

Among Joint Commission-certified


hospitals, most codes maintain industry-
EMERGENCY CODES ARE COLOR- wide designations and similarities.
CODED INDICATORS used in health However, it is important to check with
care facilities to alert all staff members your local facility administrator or nurse
of potential issues arising in a facility. educator for code designations at the
These codes include unique prescribing time of hiring, re-evaluation, and
criteria for how staff members should continuing education. In the interim, you
respond to a particular situation, ranging can use this guide as a refresher of
from an active shooter incident to common code designations and proper
cardiac arrest. As a result, specific protocols for responding to emergencies
statistics are unavailable for many of in the health care facility.
these codes. However, some of the
most notable statistics include the A Bit More About
following:
Emergency Codes
 Active shooter incidents in
Emergency codes help facility personnel
hospitals have increased in
understand how to effectively manage
frequency of one per month since
emergencies. Depending on the type of
2005, reports Brown University.
facility, emergency codes may be
Across all industries, prevalence
created by internal administrative
rates have risen 10 percent since
officials or oversight agencies.
2007.
 Approximately 2,850 fires occur For example, the Department of Aging
in health care facilities annually, and Disability Services
asserts the U.S. Fire (DADS) manages emergency code
Administration. support among home and community
 Up to 306 cases of infant support services agencies (HCSSAs) in
abductions took place between Texas, like skilled nursing facilities and
1983 and 2016, most often in long-term rehabilitation facilities. In
health care facilities. addition, the Centers for Medicare &
 In 2016, more than 209,000 Medicaid Services (CMS) provides
individuals suffered a cardiac additional direction for all provider types
arrest, triggering a Code Blue, in responding to emergencies, particularly
hospitals. those involving community-based or
facility-based emergency
Depending on each facility’s size and
communication. Training on such
level of care, code designations may
emergencies must be conducted at a code activation, an overhead
minimum of every 12 months. announcement may be made.
For example,
Furthermore, health care facilities only
have until November 15, 2017, to draft
and finalize emergency preparedness
administrative plans for responding to However, some facilities, to prevent an
emergencies under new CMS protocols. active shooter incident from worsening,
Although the new requirements revolve may have taken an alternative
around administrative protocols, it is approach, not using a code and using
important that health care professionals plain language only. This may prevent
panic and unnecessary loss of life when
such an incident occurs. In addition, an
announcement may be made to security
personnel and supervisory personnel via
phone, eliminating panic and giving
everyone time to evacuate or shelter in
place.

understand the primary emergency If an active shooter incident occurs,


codes first. follow these steps:

1. Take shelter.
If a landline phone is available, dial
Code Designations the facility’s active shooter code. For
example, Florida health care
facilities can activate this code by
An active shooter is defined as dialing “20” from a landline phone.
an event in which an individual 3. Give the call center or emergency
or group Breakdown of Active team on the other end of the line
Shooter Prevalence. with information about the shooter’s
Depending on facility preference, Code appearance, hostages, location and
Silver or Code Grey may be used communications. ONLY DO THIS IF
interchangeably. However, Joint IT IS SAFE FOR YOU TO SPEAK
Commission standards were updated in WITHOUT THE SHOOTER
2010, which advise facility managers to HEARING OR SEEING YOU.
use Code Silver to denote active 4. LEAVE THE PHONE “OFF THE
shooter incidents. HOOK” TO ALLOW RECORDING
During this emergency preparedness OF ALL EVENTS TAKING PLACE.
5. If sheltering, stay in place until
instructed to leave by law
enforcement or if the
Code Orange is another code that may
situation permits.
have facility-specific meanings. Joint
6. If the situation is located in
Commission standards define Code
another part of the facility, activate
Orange as an exposure to a hazardous
all security doors to your unit.
material or substance within a facility.
7. If security doors are unavailable,
However, it may be used to denote
barricade the unit with whatever
“attention needed” for violent patient
items are available to prevent entry
situations or other emergencies. The
into your unit.
key lies in understanding a Code
8. When hiding and evacuating are not
Orange’s differentiation from Code
possible, and If your life is in
Silver. A Code Orange may be called if a
imminent danger, try to disrupt and/
patient is being violent during a medical
or incapacitate the shooter by acting
procedure, attempts to leave the facility
aggressive, throwing things at him,
while under an order of protective
yelling or by taking other extreme
custody or another event.
measures.
9. It is important to remember your
Upon activation, an announcement may
duties to protect the lives of those
be made.
you serve during this incident.
10. When leaving the facility or upon For example,
being located by law enforcement,
make sure your hands are up and
away from your pockets and clearly
visible. Depending on your facility’s emergency
preparedness plans, the first example
Following a Code Silver, asserts may follow decontamination protocols,
the Department of Homeland Security including mobile showers, hazmat suits
(DHS), your supervisor may require all or evacuations if necessary.
staff members to complete an incident
report. This may be required even for The second example may have
floors or units where sheltering in place specific guidelines, such as the
was used and no loss of life occurred. following:
Such reports can help managerial staff
learn from the incident and prepare for 1. Upon activation, all proper, trained
the possibility of a future attack. personnel may be called to the
location of the violent patient.
Depending on the facility, proper
personnel may include those with Some facilities may also provide
training in handling aggressive additional evacuation codes when
patients, like Satori Alternatives to calling the code. “Code Red, Medical
Managing Aggression. ICU. Code White Medical ICU.” (Code
2. Discuss the specific needs and White will be discussed in further detail
issues occurring during the event. later in this article.)
3. Use communication-based
aggression-management techniques There are four steps to responding to
to resolve the situation. a Code Red in a healthcare facility,
4. If a court order exists, nursing given the acronym, RACE, which
personnel may be required to include the following:
forcibly administer intravenous
medications, apply restraints or take 1. Rescue – Rescue all individuals,
other specific actions. including staff, patients or visitors,
5. Complete an incident report upon nearest the fire. Do not get
the event’s end. belongings, and only bring items that
6. Follow up with your supervisor are essential. For example, a person
regarding your actions during the on life-sustaining IVs or machinery
event, including reviewing proper may be moved with patients. Do not
protocols and best practices for worry about non-life-sustaining items
responding to such events in the or equipment.
future. 2. Alarm – Activate the fire alarm if a
code has not yet been called. Upon
activation, some announcements
A Code Red denotes the may be automatic. If an
presence or reasonable announcement is not made, have a
presumption a fire is occurring staff member dial the overhead
in a facility. For instance, a operator or make the
staff member who sees or smells smoke announcement, depending on your
may activate fire codes. In most facility’s protocols. Smaller facilities
facilities, automatic fire detection may allow any staff member to make
systems may alert staff members first. overhead announcements.
An overhead code may be called as 3. Confine – Attempt to confine the fire
well. by closing doors between you and
For example, the fire. This will also help prevent
the fire from growing. Additionally,
The code may also provide additional avoid moving between fire-barrier
directions when appropriate, like doors and areas unless absolutely
“Evacuations underway in Medical ICU.” necessary. Touch the door prior to
entering the facility to ensure you arriving at the location of the fire.
are not walking into an inferno. Another factor to consider is the type of
4. Extinguish – Using an appropriate fire extinguisher. Some fire
fire extinguisher, attempt to extinguishers may be classified as
extinguish the fire. a Type A, B or C. Many modern
extinguishers may have a Type ABC,
Fire extinguishers also have an acronym allowing for use on any type of fire.
for remembering how to use the device
and effectively put out the fire, explains
the Occupational Safety and Health
Administration, PASS:

Provide all necessary medical or


emergency care to those injured during
a Code Red. This may include staff,
patients and visitors alike.

Believe it or not, a Code Brown


is not widely used in health
care facilities regarding bowel
movements. Although, some
facilities may use as a
non-emergent indicator of bowel
If flames reignite, repeat the process movements.
starting with aiming for the base. Most facilities use to
denote severe weather impacting the
In health care facilities, each floor may
facility. Severe weather is defined by
assign one staff member to go help fight
any weather event in which reasonable
a fire. This staff member should take a
damage and possible injury if exposed
fire extinguisher to the unit affected. Do
to the storm could occur. In other words,
not begin using the “PASS” protocol until
storms with golf ball-sized hail, winds in could grow more dangerous
excess of 60 mph, tornadoes and suddenly.
severe lighting are considered indicators  Stage 3 – The third stage is the
of severe storms. Additionally, torrential most severe weather code used in
rain and flooding may call for alerts health care. It denotes an imminent
under this emergency code. threat to the facility from severe
weather, like a tornado or hurricane-
Depending on the size and location of force winds in Tornado Alley. Stop
your facility, different protocols may exist what you are doing, and pay
for responding to a Code Brown. Each attention to the details of the severe
stage reflects the storm’s perceived weather announcement.
level of severity and protocols to prevent A typical announcement for may
injury. go beyond standard announcements,
advising of expected damage location
 Stage 1 – This is the simplest and and event. For example,
less-intense stage of severe
weather. It may be issued when a In this case, you will need to prepare
severe weather watch is in effect for patients and visitors for the event. Ask
the area. Any type of severe storm all ambulatory patients to leave areas
watch, such as a tornado or severe that will be impacted and go to a safe,
weather watch, may trigger this level glass-free location, like the stairwell or
of code. Upon activation, there may interior patient rooms.
not be any recommended protocol
besides remaining vigilant over Patients in beds that cannot be removed
possible storm development and will need to have the bed’s position
organization. However, if you can changed to have the head of the bed
see lighting or other signs of severe raised to its highest position and point
weather from patient rooms, it is the foot of the bed away from the
best to go ahead and close shades, windows. This will provide a shield
blinds or curtains. against flying debris if the windows
 Stage 2 – The second stage is used break. Give patients, visitors, and other
when a severe weather warning has staff members items, like blankets,
been issued. All blinds, curtains, pillows or books to help guard their
shutters or shades should be drawn. faces and heads against possible
This helps prevent glass or flying debris.
debris from entering and harming a
patient. Avoid having patients bath There may be severe weather events
during this time as the situation that require a greater response,
including evacuation and relocation to a
safer facility before and after a major units where children are located, using
weather event occurs. electronic ankle and wrist monitors for
Remember to protect yourself if a children’s whereabouts and electronic,
tornado or other major event directly hits employee-activated entryways.
your facility using the tips and advice in
this section. If a is activated, follow
If evacuation is necessary, follow the these steps:
protocols and steps set forth
under Recognize that the individual is
statistically more likely to be a
female of childbearing age and
Code Pink denotes a missing possibly overweight, reports
child in health care facilities. the Hospital Association of Southern
However, Code Purple may be California.
used in conjunction with Code Pink to 2. Check all assigned patient rooms,
provide additional direction and staff areas and hallways of your unit
information regarding an abduction. for the suspected abductor and
child.
For instance, Code Pink may be used 3. Require anyone matching the
for infants up to six months of age, and description to please remove
Code Purple for all children older than oversized clothing, like heavy
six months. jackets to check for the missing
child.
A standard announcement for Code 4. In addition, notify security of any
Pink should include the child’s age, person matching the description
location and other key characteristics. prior to confronting the individual.
5. Use any means necessary, without
putting yourself or the presumed
person of interest at risk for violence
or injury, to prevent the individual
from leaving the facility.
The description should be detailed
6. Call for help if an individual is
enough to give most employees, visitors
actively trying to leave a facility with
and even other patients the primary
a child during a Code Pink.
means of identifying a person in the
7. All external doors should be locked
facility.
upon activation of a Code Pink, and
Many facilities have implemented strict no one should be allowed to leave
protocols for preventing infant or child the facility.
abductions, including limiting access to
8. After locating the child and removing  Teach parents about proper
the child from the abductor’s procedures for preventing an
custody, follow up with your abduction. While this may seem
supervisor regarding ways to irrelevant, parents and guardians
improve protocols and practices if a may be the most likely to identify a
future event were to occur. suspicious person, behavior or
9. Only allow individuals to leave the incident before staff members
facility upon clearing the Code Pink. activate a Code Pink.

There are a few other ways to help Incidents involving child abduction may
prevent a Code Pink, which include the worsen in hostage situations or
following: incidents involving an active shooter.
Follow your facility’s policies and
 Make sure you know who is on procedures for addressing each code in
the floor. When parents or family tandem.
members visit children or infants,
request photo identification to
prevent unauthorized entry to the
unit.
A Code Black denotes a bomb
 Check all children and parents for
threat to the facility. This may
proper documentation and safety
include the identification of an
equipment, like patient-parent
actual bomb within the facility. To
matching armbands or electronic
prevent confusion, always consider any
monitors, to prevent an abductor
Code Black to be a verified threat to the
from taking a child.
facility.
 Report any malfunction of child-
If a threat is phoned to the facility, try to
safety equipment, especially
get as much information about the caller
problems with abduction locks and
as possible. If the phone has a record
monitors, at once.
function, activate it without notifying the
 Report any suspicious behavior
other party on the line. Ask questions
to security or appropriate
about the threat, and signal the issue to
personnel. This tip may be most
other employees to activate the Code.
used when parents have
Try to keep the caller on the line for as
disagreements or court orders
long as possible. Ask these questions:
limiting contact with children. In
some cases, a child’s own parents
 Where is the bomb located?
may attempt an abduction if a court
 How soon will it detonate?
order has removed custody from the
 Why has a bomb been placed in the
parents.
facility?
 How do you know a bomb is there?  Wording that indicates the
 When was it placed? perpetrator has a possible plan for
 What do you want in exchange? the bomb or threat.
 What is your name?  Indications of a time and place for
 Do you have a contact number to the bomb to detonate.
call you back on?  A lack of strong indicators that the
 Can you tell me anything else about person has taken preparation steps
the bomb? for completing the treat.
It is important that you remain calm and  Indications of the bomb’s
not get angry at the individual phoning in composition.
a threat. Upon the arrival of security or  The increased emotional state of the
law enforcement, turn the call over to perpetrator, like saying, “I’m
them. serious,” or “I’m going to do this.”
Depending on your facility, an overhead High-risk threats are very specific and
announcement will be made. realistic. The perpetrator may give
names, reasons for why he or she is
doing this, information about plans to
detonate the bomb, including actions
taken to ensure its completion, like
For additional guidance, the DHS Office taking a hostage or using weapons to
for Bombing Prevention and the FBI protect the bomb. In addition, the
have created a checklist for determining perpetrator may provide his or her own
the credibility of a bomb threat. identity.
Some medium-risk threats and all high-
A low-risk threat has the following risk situations require immediate
characteristics: intervention. If law enforcement and
security professionals have arrived,
 The threat is vague.
follow their commands. Otherwise, you
 Information is inconsistent, lackluster
need to activate the code denoting an
in detail or implausible.
evacuation due to a bomb threat. In this
 The caller is easily identified and has
case, the overhead announcement may
made multiple calls.
include a double-code for both a bomb
 The threat was discovered, like
threat and evacuation (Code White),
finding a package, not receiving an
depending on your facility’s protocols.
actual threat.
Furthermore, the areas being evacuated
Medium-risk threats may have the
should be listed.
following characteristics:

 A direct threat is feasible.


Follow these steps in the interim:
1. Remove yourself and any individuals codes will be called to indicate the
in imminent danger from a reason for the evacuation, assuming an
suspected bomb or package. This existing code has not yet been
includes evacuating the floor or unit activated.
if the bomb is located in your unit.
2. Contact authorities as soon as If a previous code has been
possible, and active the Code Black. called, like a Code Silver, the overhead
3. Depending on your facility and the announcement will not likely contain a
care-level required of your patients, repeat of the Code Silver. The key to
you may need to begin evacuation understanding how to respond to an
procedures. evacuation lies in listening carefully to
4. Unlike Code Silver, do not shelter in the announcements.
place. Begin evacuating the facility,
starting with a reverse-triage When an evacuation code is activated,
protocol. (More on reverse-triage you will need to remove as many
protocols will be discussed under patients as possible, including their
“Code White.”) family members, from the affected
5. If the threat not found to be credible areas. While you may want to save as
by law enforcement, an evacuation many lives as possible, it is important to
order may be rescinded. consider your own safety too. Do not put
6. Law enforcement personnel or yourself in a life-threatening situation
administration are usually the unless absolutely necessary.
individuals ordering an evacuation.
To evacuate patients, follow a
This protocol is named
because unlike triage, you want to move
Code White denotes a the least-intensive patients first. A
mandatory hospital standard Reverse-Triage Protocol is
evacuation. However, it may as follows:
not necessarily require a hospital-wide
evacuation. In other words, specific 1. Evacuate ambulatory patients.
floors and areas may be evacuated to 2. Remove wheelchair-bound patients.
improve safety and address the 3. Remove bed-bound patients. If
emergency. The announcement may be elevators are not function, like during
as follows: a “Code Red,” drag the patient’s bed
with the patient still in bed down the
Since a stairs. However, be as careful as
Code White typically involves another possible for patients that have
emergency in the facility, additional
recently undergone surgery or major As a nurse or other immediate
medical procedures. caregiver, your facility will provide
4. Patients in the middle of medical additional direction on what you need to
procedures should be moved as accomplish and complete with respect
soon as it is reasonably safe to do to training for new changes in plan
so. If the procedure is wound activation. Due to the intensive,
dressing or other minor procedure, administrative-driven protocols that must
stop, cover the wound and begin be reviewed and managed in creating
respective evacuation protocols. an Emergency Operations Plan, the
5. If patient family members are next journal will focus on an in-depth
present, ask them to please help discussion of Code Green and
with getting their loved ones out of Emergency Preparedness and
the facility. Operations Planning.

In the interim, follow the commands


given by your facility managers and
administrators when activating a Code
A Code Green is another
Green.
emergency code used in
health care facilities to denote
the activation of the emergency
operations plan. This plan may comprise
any of the aforementioned emergency Code Blue is among the most
codes and the facility’s immediate easily recognized emergency
command centers. Furthermore, a Code codes in existence. While most
Green may be used explicitly for associate it with the cardiac arrest of a
denoting an external emergency in the patient, it may be used to denote any
community or area, like a terrorist attack medical emergency in a health care
or a mass shooting. facility, including medical emergencies
involving patient family members.
The processes and steps to respond to
a Code Green tend to involve multiple Upon activation of a Code Blue, listen to
protocols across all emergency codes. the announcement for location.
In addition, new CMS guidelines have
been released providing additional
direction on why Emergency Operations
Depending on your facility, all available
Plan Activation is necessary and how
staff members from floors adjacent to
facilities must prepare for these events.
the affected floor may be called to assist
with the code.
Your immediate actions if a code occurs What Now?
on your floor should be assigned upon
reporting for duty. Every emergency code used is only as
effective as the staff members’
For example, the Charge Nurse may understanding of their proper response
assign individual staff members to and responsibilities when a code is
perform compressions, manage airway, activated. If you need any direction on
document, activate overhead these codes, ask for a supervisor for
announcements, draw labs and give additional information and training
medications. materials. In addition, now is an
excellent time to get out your CPR, BLS,
If you do not have an assignment for
ACLS or PALS cards, and check the
codes at the start of a shift, ask the
expiration dates.
Charge Nurse about it. He or she may
have forgotten to create assignments for Know what to do if an emergency code
a code. In addition, your facility may is called in your facility, and update your
have an “anyone jump in” policy. This training if any certification will be
means that the first person to get to the expiring within the next three months.
scene will begin with CPR, and all By taking action today, you can be ready
subsequent individuals will “jump in” to for the emergencies that tomorrow’s day
help. in the life of a health care professional
will bring.
It is also important to ensure you have
the appropriate credentials for
responding during a Code Blue. This
may include Advanced Cardiac Life
Support (ACLS), Pediatric Advanced
Life Support (PALS), Basic Life Support
(BLS) and CPR & First Aid training.
Training for each type of emergency
certification is typically good for two
years. However, your individual state or
facility may have additional guidelines
for completing training more often. For
example, nurses in critical-care facilities
may be needed to renew certifications
annually or complete continuing
educational units throughout the year.

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