Three years ago, our inventory management processes were manual. We
were using spreadsheets, but it worked. Then Covid-19 hit and the wheels fell off. We are still experiencing the supply chain disruptions caused by it. We now realize we need to move to a more robust solution.”
Before the pandemic, supply chain managers were accustomed to using
reliable historical sales data. It was the same data showing similar patterns and seasonal trends year after year. Besides, the supply chain itself was rather predictable. Suppliers’ lead time was more or less stable. All of this made inventory management much easier than it is now.
Today, supply chain managers have to deal with a new set of
challenges such as supplier unpredictability, missing historical data and various supply chain disruptions. Moreover, they still need to do their everyday job, namely, balancing inventory levels, meeting their customers’ expectations and preferably outperforming competitors.
Adding to these challenges is that they are required to react to changes
almost immediately. In fact, according to Gartner, “60% of [chief supply chain officers] are expected to make faster, more accurate and consistent decisions,” often in re