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Research approach (or strategy) refers to whether an inductive, deductive, abductive or mixed
strategy is used by researcher (Clough & Nutbrown, 2012). In social research, it is usually
characteristically referred to as triangulation method (Bryman & Bell, 2015). The following sub-
sections provide a brief discussion of each research approach and justification of its use for this
study.
Denzin and Lincoln (1998) assert that qualitative research emphasises the process of discovering
how social meaning is constructed and stresses the relationship between the investigator and the
topic studied. Qualitative research is concerned with collecting and analysing information in as
many forms, essentially non-numeric, as possible (Bryman & Bell, 2007, 2015). It tends to focus
on exploring, in as much detail as possible, smaller numbers of instances or examples which are
seen as being interesting or illuminating, and aims to achieve `depth' rather than `breadth'
(Blaxter, Hughes & Tight, 1996, p. 61; Neuman, 2006). Snape and Spencer (2003) indicated that
findings, and are typically interested in prediction (Guba & Lincoln, 1985). Trochim and Land
(1982, p. 1) defined quantitative research design as the glue that holds the research study
together. A design is used to structure the research, to show how all of the major parts of the
research project - the samples or groups, measures, treatments or programmes, and methods of